Bonanza.com

We are sorry to hear of the negative experienceWe had a look at your account on Bonanza and the account is active, so it appears you have been able to log into the site and communicate with the seller It also looks like the seller has issued a refund on the transaction Please confirm so with PayPal (Using the information included below) and let us know if you need additional assistance An order for LukeT Transaction ID: [redacted] Sold on: 01/27/ Current status: Payment Complete Jan 08:59: Received refund notification for $- PayPal transaction # [redacted]

We are very sorry to hear about your negative experienceIf you are not able to receive a refund from IC3, contacting your bank/credit card company is the only other avenue we can suggest at this pointSorry there isn't more we can do, but since this is outside of the day timeframe for PayPal, there is little we can to to assist in this refundWhat we can do is prevent the seller from using the Bonanza platform so we can prevent this from happening to othersPlease do let us know if you need any additional information that would assist in you receiving a refund from your credit card or bank

Hello We are sorry to hear of this unfortunate situation The Bonanza community is designed to bring buyers and sellers together Ultimately the transaction will be between you and the seller and also whichever company you used to checkout (PayPal or Amazon Checkout) Bonanza basically provides a platform for buyers and sellers to transact Bonanza does not accept payments for items, instead, buyers pay the seller directly So financially speaking, we have no hands in the financial part That means that we cannot issue refunds or anything like that.What we can do is remove bad sellers from our community If you have a seller that is not living up to their side of the agreement then we would highly recommend that you leave feedback regarding your experience (if you need help doing this let us know) That way other buyers will be aware of the sellers shortcomings Bonanza will also remove a sellers booth if the seller does not respond to inquiries, fails to live up to their side of the bargain, or if they are just not a good seller We do not want sellers like that in our community so please do tell if you believe this seller should not be on our siteAs for receiving a refund, the easiest path would be to request a refund directly from the seller If the seller is not willing to issue a refund or if they ignore your request, then you will need to contact the payment company that helped facilitate the transaction So whichever payment method you used at checkout, that is the same payment method whom you will contact when disputing the purchase PayPal and Checkout by Amazon offer a level of buyer protection provided that you file the claim within their allotted time frame Currently PayPal requires that you file a claim within days from the transaction Amazon also offers their "A to Z Guarantee." Here are a couple of links that may assist:How to file a claim with PayPal --> http://tinyurl.com/FilePayPalClaimHow to file a claim with Amazon Payments --> https://payments.amazon.com/sdui/sdui/helpTab/Personal-Accounts/User-Agreement-P...⇄ can I spot an unsavory seller and avoid being defrauded: http://www.bonanza.com/site_help/general_buying/unsavory_sellersBonanza scams, how often do they happen: http://www.bonanza.com/site_help/general_buying/bonanza_scamHow to file a claim with the FBI for Internet Fraud --> http://tinyurl.com/FileAClaimWithFBILet us know if you have additional questions or if you need further assistance

Sorry for the negative experienceWe are not able to see a completed transaction on our side which could explain why the seller has not gotten back to youWe see an incomplete order, [redacted] that was not paid forSo if you were able to pay for this order, the payment details were not communicated to Bonanza from [redacted] In that case we would recommend that you file a dispute on [redacted] That way you will protect your financial interest and also bring the payment to the seller's attention (payment is not currently showing on Bonanza)? ? How to file a claim with [redacted] ? Again, we're truly sorry for the inconvenience this is to you, and if there is anything we can do to help this process go smoothly or you'd like assistance with any other matter, please let us know and we'll be happy to do whatever we can? Kind regards,

Complaint: [redacted] I am rejecting this response because: I do not accept the excuse that I should list my items elsewhere While I may end up doing just that, it is not an appropriate "resolution" from you You continue to take my money (days earlier than stated in your terms!) yet your best advise for your poor business practices is "go somewhere else." Does that really seem acceptable to you? And for your information, I do have my items listed on my own website I do not have a lot of money to advertise, so I do not make many sales through the site However, I have not been contacted by any legal representative in regards to any item I'm selling, as you are so sure I should be If I was contacted, I would direct them to the First Sale Doctrine ( https://www.justice.gov/usam/criminal-resource-manual-1854-copyright-infringemen...⇄ ) There is no law against re-selling an item that was legitimately obtained In fact, as shown in the link above, the action of re-selling a legitimately acquired item is actually guaranteed by law I would think an online marketplace like yourselves would be aware of that!Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I have not yet received a refundI filed one with paypal but bonanza should have some responsibilityWhen looking further into the matter it seems that this type of practice very commonly occurs with bonanza and I will not be using them ever again in the future, they issued me a $coupon but that will go to waste because I do not trust the business and would like a refund before accepting any sort of response from the business.Sincerely,Dr [redacted]

? If I was suspended than Why was I not contacted and notifying me of suspension this is poor business practice, I it has been hours with no contact from businessmy website was called [redacted] my site was? http://www.bonanza.com/booths/ [redacted] ? is this ? the opinion of the Revdex.com or is this from bonanzaAccourding to policies of there own they are not abiding by there own business polices

Per our records, this shows as refunded on 12/(we also send you an email on that day as well) Please let us know if you need anything else Wednesday 03:pm ***, We have gone ahead and removed your account per your requestWe have refunded the cost of your unused Webstore, that should post in 3-daysWe are sad to see you go, please feel free to return at any time Regards,LukeThe Bonanza Team Mozilla/(Windows NT 6.3; WOW64; rv:43.0) Gecko/Firefox/ Seattle, WA, United States

Complaint: [redacted] I am rejecting this response because: I HAD A FREE SELLER'S ACCOUNT! I NEVER AGREED TO ANY MEMBERSHIP CONCERNING A FEEYOU ARE A COMPLETE LIARNO WONDER WHY YOU HAVE SO MANY NEGATIVE REVIEWSYOU HAVE ALMOST NEGATIVE REVIEWSYOUR COMPANY WON'T BE AROUND MUCH LONGER Sincerely, * [redacted]

Sorry for your negative experience with this Bonanza seller.Bonanza does not offer live phone support nor do we have a phone number that is staffed by customer service or a live personYou will need to contact the seller directly about thisOur system created a private account for you so that you can log in and send messages to sellers, check on the status of your shipments, and even leave feedback for your purchases.You should have received an email (check your spam folder) that includes a password to log in to your account (if not, you can request a new password from the log in page)? Once you are logged in you can visit your "My Bonanza

Complaint: [redacted] I am rejecting this response because: I am sinking imediately reinstatement of my account because our company never violated any of there user agreement policiesWe just asked why they refuse to advertise there website when we invested $50,into our boothWe are requesting the they take down all the advertising that each of there advertising increases a certain booths sales by a number assigned to each program because it is misleading and completely and there is no way to measure there claimsIt's kind of a ponzie skeem because your paying a certain amount of money and there advertising they can increase your sales by 5x if you pay that amount each month which it doesn't really live up to there claims according to over members that have tried them and it didn't live up to there advertisementIf they refuse to reinstate my account imediately we can go to court over it and that will happen but I am asking them to send me over the files of all the products I spent hours listing so I can transfer them over to a website builder program I have chosenI have spent days hand listing all these items on this siteIf they don't take down all there claims about there company's abilities I want all the information sent over to the attorney generals office for advertising fraudAlso I want a number a ID number so I can review them on trust pilot so there not getting biased reviews on the internet because there keeping people from reviewing them l, that have problems with there companyIt's basically the company posting manipulated reviews to build business from both sellers and buyers which should be against a business ethics policy Sincerely, [redacted] ***

Complaint: [redacted] I am rejecting this response because: I've already contacted the seller directly about the issue but haven't heard a response back from him yet Sincerely, [redacted]

Hi [redacted] .We are sorry for the negative experienceWe had a look at the transaction and it appears the seller has issued a refund via PayPalCan you please confirm this with PayPal? Here are the reference numbers:? Sep 08:42: Received? complaint: unauthorized_claim? notification? PayPal transaction # [redacted] Sep 08:41: Received? Reversed: unauthorized_claim? notification for? $-84.20? PayPal transaction # [redacted] If you are unable to confirm the refunds, we would then recommend that you file a dispute with PayPal.? Doing so will place sanctions on their bank account until they have resolved the open issuePlease do let us know the status and how we can be of additional assistance.Best,Mark?

We are sorry for your negative experience with this sellerWe would recommend that you contact the seller directly to work for a resolutionGiven that so much time has passed, it may be difficult to receive a refund from themIn that case you would want to check with your credit card company to see if you can still dispute the purchase with so much time passedPlease let us know if we can provide you with any additional information that will assist ? ? ? Transaction Summary Sold on:? 05/17/ Payment type:? Credit Card? Shipping speed:? Standard shipping (to business days) Shipped on:? 05/17/ Tracking:? [redacted]

? Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me

Complaint: [redacted] I am rejecting this response because: nothing has been resolved - the order information is as follows- [redacted] @gmail.com Order # [redacted] sold by sportgadgetSincerely, [redacted]

Complaint: [redacted] I am rejecting this response because: Sincerely, [redacted] ***? I have no idea who I could have harassed or impersonated a Bonanza member of employeeUnless something went on my compromised account that I do not know about, however, I do not harass or impersonate people.? Please show me where/when the harassment/impersonation occurred.?

We apologize for the negative experienceThe amount in question relates to a fee for the Background Burner that you signed up to useThe trial converts to a membership once you bypass the trial image amount (images), regardless of how long you use the trialThe fee in question was disputed via your credit card company and decided in our favorEven so, we have just issued a full refund and absorbed the $ fee we were charged for the dispute ? It looks like you have opened up another account and again signed up for a Background Burner TrialTo avoid the same charge on that account, please be aware that after you pass the trial images, the account will convert to a paid membership (this information is noted as you sign up for the membership)If you need additional assistance please contact our support team directly? Thank you for your support

Complaint: [redacted] I am rejecting this response because:I sent emails to seller already with no response and bonanza knows thisSincerely, [redacted]

We are sorry for the negative experienceWe have reviewed the tracking number ( [redacted] ) that the seller provided you and it shows that your package is set to be delivered on or before April 5th, 2017.? https://wwwapps.ups.com/WebTracking/processInputRequest?sort_by=status&tracknums...⇄ [redacted] &track.x=0&track.y=0? Please do let us know if you need additional information