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Bournview Recovery Group

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Reviews Bournview Recovery Group

Bournview Recovery Group Reviews (539)

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.? Regards, *** ***

I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

Dear Ms***, BRG has been contracted to collect on debt attached to your nameThe conversation that you are stating took place slightly differs from the phone call we reviewedFirst, you did verify that you were the correct party and provided the information from a debt dating back to two
years ago? At this time it was you that requested that you resolve the debt with our officeDocumentation was sent to the email your provided, ***? on January 23, Each document that is sent to a consumer for our office has a letter head which contains our companies name and addressIf this was something you did not want to resolve and you would have requested no more calls your account would have been closed and returnedAt this time we have made the decision to discontinue collection effortsYou will not receive any more phone calls from this office Regards, BRG

Dear Ms***, BRG would like to apologize for any inconvenienceSearching our records we are unable to locate a time you actually spoke to a representative of this companyBRG has made the decision to document your account disputed and discontinue all collection efforts.? Regards, BRG

Bournview Recovery Group ("BRG") is in receipt of Ms***'s complaint filed with your officeThank you for giving us the opportunity to respondBRG was contacting Ms*** regarding a personal loan placed with our office Ms*** took out in her own nameThe *** *** Group's loan's
last four digits of the account are ***We are attaching a verification of debt letter with our response for convenience to your office and Ms*** that was sent to her on January 19, BRG spoke with Ms*** on January 19, where she requested the attached as she wanted to know more about her personal loan before she would agree to a payment planAfter receiving the attached verification through her email, Ms*** stated she wanted additional information and would call back on January 20, to set up a payment planWhen we spoke with Ms*** on January 20, 2015, she stated that she would not be paying on her loanWe noted this in our account records and ceased contact to Ms***We can assure Ms*** that we have not reported anything to her credit and do not plan toAt no point was this indicated to her, but we want to make sure that she understands that this will not impact her on her reportWe will cease all contact to Ms*** regarding this account unless she calls in as the account remains unpaidPlease contact the undersigned if we can be of any additional help in this matterSincerely, Authorized Representative of Bournview Recovery Group

Dear Ms***,BRG had placed a call regarding location information concerning your alleged sister or someone with the same nameConsidering you or your sister do not know the details of the situation, we find your complaint to be unfounded and certainly libelWe can assure you that you or your
sister will receive no further contact from this office.BRG

Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint.? For your reference, details of the offer I reviewed appear below.[To assist us in bringing this matter to a close, we would like to know your view on the matter.]Regards,*** ***

Dear Ms***, Pursuant to your request, a refund has been processed and no further contact attempts have been or will be madeSincerely, BRG

Dear Ms***,The representative explained that the creditor is a subsidiary lender for another partyAll calls made from this office are in accordance with state and federal lawWe apologize for the inconvenienceYou will not be contacted again by this officeThe account in question has been
closed and returned.? Regards,BRG

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.? Regards, [redacted]

Dear Ms***,BRG is unaware that we posses any verified or direct contact information due to lack of communicationAt this time BRG has returned the matter and has discontinued all communicationYou or your family will not be contacted from this office again.Regards,BRG

Dear Ms***, Please accept our sincerest apologies for the inconvenience that this has caused youThe description of your experience with the employee named is not how we train our employees to interact with consumers and is no way representative of our expectations for our employeesThe
employee named in the complaint has been terminated, and a refund has been made on your accountPlease allow 7-business days for the refund to processAdditionally, your account has been closed in our office and no further contact regarding this matter will be madeIf you have any questions or concerns, please feel free to contact us and we will do our utmost to answer and assistSincerely, Bournview Recovery Group

Dear Mr[redacted],BRG would like to apologize for any inconvenienceWe have been contracted to collect on a debt attached to your nameBRG has made the decision to close your account and discontinue communication per your requestYou or your family will receive no further contact.Regards,BRG

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.?
Regards,
*** ***

Bournview Recovery Group ("BRG") has received and reviewed Ms***'s complaintThank you for allowing us to respondBRG is a collection agency contacting Ms*** to collect on a debt in her nameMs***'s original loan originated with *** ***The last four account number
digits are ***Attached for Ms***'s convenience is a validation of her debt as she has requestedWe did place some calls to Ms*** and her mother in an attempt to locate Ms*** and obtain updated contact information as what she had provided on her original loan was no longer validAll skiptracing efforts are done so in compliance with federal law and we take care not to disclose the purpose of the call to any third partyWe are not sure who *** is that Ms*** references, but we can assure her that they are not affiliated with our company and Ms*** is possibly confusing us with a different companyOur suggestion of a pre-paid card was only one possible way for Ms*** to satisfy her loan and we apologize for any confusionWe have instructed our representative that spoke with her to be clearer in similar situations so there are no issuesWe will honor Ms***'s requested resolution and not contact her again regarding this accountPlease contact the undersigned if we can be of any additional help in this matterSincerely, Authorized Representative of Bournview Recovery Group

Dear Ms[redacted]BRG was contracted to collect on a debt attached to your nameThis account was placed with us for collection on 03/14/You resolved it with our office on 03/16/On 03/17/you recieved a paid in full letter via docusign that was opened and acknowledgedNever before
03/14/or after 03/17/has BRG attempted to contact youWe have reviewed all calls made on this account and absolutely at no time did our representative state anything regarding police, arrest or any threatsYou state you reviewed another call from Western, we have no idea who [redacted] isYou need to direct your complaint to that company.Regards,Nick W[redacted]

Please ask them to cease and desist ? it is total harrassment ? I have attached of the many way different numbers

*** *** *** ***
*** *** *** ** *** ** *** **
*** *** *** *** * *** *** *** *** ***
*** *** *** *** ***Dear Representative,My name is Steven EStrickland and I am responding back to you regarding my complaintI have read the final resolution and I was wondering if u could change the final outcome to I am satisfied with the outcome of my complaintSorry for late response.Sincerely,*** * ***?

Dear Ms***,We apologize for the inconvenienceAs you state in your complaint we have a social security number that is different than yoursYou will not be contacted again as this debt does not belong to youWe can assure you that this will be properly resolved.Regards,BRG

Dear Mr***, First and foremost we would like to apologize for any inconvenience that this issue may have caused you and your spouseThe employee in question has been suspendedAt this time you may consider you account as Closed with Monetary Relief, and it is being placed in a Paid in Full
StatusIn business days our system will generate a Paid in Full letter to be sent to the address we have on fileWe hope you find this resolution satisfactorySincerely, BRG

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Address: 5999 S Park Ave Ste 209, Hamburg, New York, United States, 14075-3719

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Shady, yet now dead: once upon a time this website was reported to be associated with Bournview Recovery Group, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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