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Bowman Contracting CO

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Bowman Contracting CO Reviews (2762)

Good day Miss Williams,
Thanks for sharing the details of your recent booking experience with us. We do apologize for the inconvenience and we will take that feedback for coaching purposes.
As per your discussion with our Customer Care Representative, we were able to take action on your...

file, and process the refund of the CSA charges.
At this time we consider this file resolved.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards,Customer Care Team

Good day,
Thank you for your message. 
As per our Customer Care Representative, we have reviewed the file and as mentioned, according to our terms and conditions, the fees are clearly stated. Our agent has outlined these terms and we have also reduces the amount for the modification fees as a...

gesture of good will. 
We are not able to refund the airline penalty as requested.
There is no further action we can provide, therefore we consider the file closed.
Best regards,
Customer Care Team

Good day,
Thank you for your message.We appreciate you bringing this to our attention. A customer care representative is working on your file and will update you soon.We appreciate your patience.Best regards,Customer Care Team

Complaint: [redacted]I am rejecting this response because:i spokes to someone from there support dept last Tuesday April 18 they told me that they will refund my money back to my credit card in 5  to 10 business day today April 26 is the 6 day and they haven't refund my money so I'm not accepting their response until they return my money to my card.now I don't trust them because of those conflicting statements they tell me when I'm following up my complaint I will be satisfied if I see my money back to my card.Sincerely,[redacted]

Good day,
Thank you for your message. 
As discussed with our Customer Care Representative, we will process the payment of your expenses pertaining to the calls with our agents on your phone bill to your paypal account.
There is no further action we can provide, therefore we consider the file closed.
Best regards,
Customer Care Team

Good day,
Thank you for your message. 
As discussed with our Customer Care Representative, we have investigated the complaint and booking.you have come to an agreement on the compensation we have offered. She has already sent the payment to our accounting department for processing. 
We...

appreciate the feedback and apologize for the inconvenience the situation has caused your travel plans. 
There is no further action we can provide, therefore we consider the file closed. 
Best regards,
Customer care team

Complaint: [redacted]I am rejecting this response because the issue was not if the ticket was non-refundable or refundable.  The issue was this was displayed nowhere when buying the ticket or after you have bought the ticket.  JustFly does not display this information at all during the whole process or afterwards.  When you call the Customer Care Representative they point you to a very general 'Terms and Conditions' of JustFly that is vague and says nothing about your particular ticket.  The Terms and Conditions state that 'if your ticket is considered refundable' but no where in the website does it display if your ticket is refundable vs. nonrefundable.  This site is a ripoff.Sincerely,[redacted]

Complaint: [redacted]I am rejecting this response because:
From: Tshi [redacted]] Sent: Monday, July 25, 2016 8:32 PMTo: info[redacted]Subject: Re: You have a New Message from Revdex.com Serving San Francisco Bay Area and Northern Coastal California, Complaint #[redacted]
 
Thank you for communicating with me about the answer that the business gave you.
Howeve, I am not satisfied with that answer which basically telling me that I am loosing 
All my money without using any types of services that they provide.
I know there's a fee to for changing the itinerary but it can't be more than coast of the
Ticket itself. 
        
Please help, this can't be happening in 21th century. Sincerely,Joe [redacted]

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, Michael [redacted]

Complaint: [redacted]I am...

rejecting this response because:
The horrible business called and left me a message at 0530 in the morning saying the exact same thing they emailed me with, reciting their horrible and unfair business practices to me in a voice mail. They partially refunded my purchase, I am not satisfied with this company at all. Considering the way they treated me, their unrealistic and unreasonable business practices, and their lack of legitimate response to this substantive issue, they should be out of business all together. hopefully not before my full refund is issued though. They still owe me $130 some odd dollars. Sincerely,[redacted]

Good day,
Thank you for your message.
One of our Customer Care Representatives is currently reviewing your booking and will revert back shortly.
Thank you in advance for your patience. 
Best regards,
Customer Care Team

Complaint: [redacted]I am rejecting this response because: The business "offered" to let me spend more money and then rebook a ticket with them. Its like if you ordered a ham sandwich, recieved a tuna sandwich, and were told you would be "allowed" to buy a ham sandwich for an increased price.Sincerely,[redacted] Snow

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Nevertheless, I must also make it clear that at no point prior to my complaint to the Revdex.com was I treated respectfully or seriously or ethically by this business. Throughout the countless phones calls I made to them before contacting Revdex.com, they mislead me, lied to me, and made no attempt to help. It wasn't until the Revdex.com got involved did they make an effort to refund my ticket.Sincerely, Charles [redacted]

Good day,
We have received your complaint.
As mentioned by our customer care representative, we are not able to offer you the compensation you are seeking as the terms and conditions were clearly stated and the agent also mentioned the penalties as well.
There is no further action we can provide...

from our part, therefore we consider the file closed.
Best regards,
Customer care Team

Good day,
Thanks for sharing the details of your recent booking experience with us.As already discussed with our agent, you should have already received the new e-ticket. You were advised that is there were to be any changes to your wife's ticket, there may be fees that apply due to the fare rules...

that will apply.
We do apologize for the inconvenience caused.
There is no action required on our part, so we consider this file resolved on our end.Should you have any additional questions, please do not hesitate to contact our Support Center.Regards,
Customer Care Team

Good day,
Thank you once again for your message. 
As mentioned by our agent, we are in the process of retrieving the call to be able to listen and investigate further. Because it is dated for more than 60 days, the process takes a little time. We will revert back once we have listened to it. Thank you for your patience.
Best regards,
Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. Sincerely, Neil [redacted]

Good day!
Thanks for sharing the details of your recent booking experience with us.We were able to take action on your file, and process the refund as you requested. One of our Customer care Representatives called and left a message for you to notify you that the refund was processed and should...

appear on your account.At this time we consider this file resolved.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards,
Customer Care Team

Good day,
Thank you for your feedback. We have listened to the call and will provide feedback and coaching. 
As discussed with our customer care representative, the ticket has been reissued and sent to you to the email we have on file.  
Also, as a gesture of good will, we have also...

gone ahead and refudned the modification fees as mentioned. The amounts will be processed and you should receive the refund within the next two weeks.
There is no further action required, therefore we consider the file resolved.
Best regards,
Customer care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Sincerely, Chris [redacted]

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Address: 1710 N Crescent Heights BLVD, Los Angeles, California, United States, 90069

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www.justfly.com

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Shady, yet now dead: once upon a time this website was reported to be associated with Bowman Contracting CO, but after several inspections we’ve come to the conclusion that this domain is no longer active.



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