Sign in

Bowman Contracting CO

Sharing is caring! Have something to share about Bowman Contracting CO? Use RevDex to write a review
Reviews Bowman Contracting CO

Bowman Contracting CO Reviews (2762)

Good day,
Thank you for your message and feedback.
We would need to have the details of the booking such as the booking number to be able to review it. Furthermore, we are to communicate with the credit card holder of this booking for future reference. 
As we sympathize with the...

circumstance, we abide by the rules of the ticket. The sequence needs to be kept in tact as purchased even it the travel date of the return is a month away.   The missed flight, as unfortunate as it was for your parents, was not our fault. 
We have copied some of our Terms and Conditions here below for your viewing on the tickets.  Once again, we can look into the booking but I am afraid the result will be the same due to the no-show on the flight. 
Please be aware that once you have made a reservation, name changes are not allowed. If you find you need to change or correct the spelling of a name after you’ve made a reservation, you will have to cancel your original reservation—if allowed—and then make a new reservation with a new flight at the then-current rate using the correct spelling of the name. This will likely incur fees and penalties. Therefore, it is imperative—and your responsibility—to verify the spelling of the names of all passengers before making your reservation.
The rate applied on the date of issuance of the ticket is only valid for a ticket fully utilized and in the sequential order of flight segments on the dates indicated. Improper use may void the ticket and result in cancellation of the entire trip.
Best regards,
Customer Care Team

Good day,
Thanks for sharing the details of your recent booking experience with us. We will take that feedback for coaching purposes.
As already discussed with our agent, were not able to take action on your file. We have pulled the call recording and there was no mention to our agent to...

cancel the reservation in that conversation or any. 
There is no further action we can provide, therefore we consider this file closed.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards,
Customer Care Team

Good day,
Thank you for your message. 
One of our Customer Care Representatives is reviewing your booking.
We will revert back shortly with our response.
Best regards,
Customer Care Team

We would like to first apologize for the inconveniences regarding the issues you have encountered in this situation.
As mentioned by our Customer care Representative, while investigating the file,  we could not reissue the ticket without Avianca's authorization. We sought Avianca's assistance in re-protecting the flights.
The airline Avianca has confirmed flights and reissued the ticket for you due to the schedule change and took control of the ticket. In this situation, any further changes needs to be made by Avianca directly.
As far as the fees for cancelling or making change goes, we have not charged any fees.
There is no further action we can provide, therefore we consider the file closed.
Best regards,
Customer Care Team

Good day,
Thank you for your message.
One of our Customer Care Representatives is currently working on your file. There is a surplus of calls at the moment due to the weather conditions all over the world.
She will revert back shortly. 
We thank you for your patience.
Best...

regards,
Customer Care Team

Good day,
Thank you for your message and feedback. 
One of our Customer Care Representative has reviewed your booking and complaint. As mentioned, when re booking your new flights with your credit there are fees that do apply. The fees that do apply are the fare difference of the new and old...

ticket along with the airline penalty.  This would be applied per passenger.
There are restrictions that do come along with using your credit and this is indicated by the airline. The restrictions are that it must be applied only with Delta Airlines and it cannot be transferred to another person. The travel credit must be re booked an used before February 27th, 2019. We have offered a refund of our modification fees for this one time good will gesture. This refund was processed and should show up on your card within a week. 
There is no further action we can provide unless you would like assistance on the rebooking of your tickets.
We consider the file closed.
Best regards,
Customer Care team

Complaint: [redacted]I am rejecting this response because: JustFly issued me a refund of $99 and cancelled my ticket. They did this without asking or telling me. It was done without my approval. They didn't send any receipt or any notification that they did this. I found out my ticket was cancelled during a phone conversation with the airline (LUFTHANSA). They refunded $99, cancelled my ticket without approval, and kept the remaining $1700. This is complete robbery and can't believe a company like this exist in the USA and can't believe they are not out of business with such unethical and dishonest business practices. Can the [redacted] please ask JustFly for  some proof that I approved this transaction? They record all of their phone conversations with customers. They won't be able to provide any proof because I never approved this. Why would I cancel a $1800 plane ticket for a $99 refund?!?!?!?!?!Sincerely,[redacted]

Good day,
Thank you for your feedback. 
Upon review of your booking, the correct price was displayed and sent to you in your original confirmation receipt.  On the second one there seems to have been a missing line on the print out but the price remained the same.  The price per...

person was $584.34 - FARE AND TAXES
Plus the seat assignment fee that you had added. For this amount, we can remove if you wish as a courtesy. The rest of your ticket would remain as is and we apologize for the print out error. 
Please do let us know if you wish to remove the seat fee and we will get that done for you. 
Best regards,
Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID[redacted], and find that this resolution is satisfactory to me. Sincerely, Penny [redacted]

Complaint: [redacted]I am rejecting this response because:
1.  The issue was not resolved and it got to the point that it was no longer possible to resolve it.  I was never contacted as promised when my son's change of ticket was approved.  Every time I called to check, the price of the ticket went up.  By the last time I called the company, the price to change my son's ticket was $1300.  No one bothered to call me from the company to let me know that they finally did had "approval" to change my son's ticket.  I had to call them back twice to find the result.  When I was given the price of $1300, I requested to talk to  a complain office, a costumer conflict resolution office, what ever the company has for similar situations.  I was assure by a supervisor on the line, (this was around one o clock the weekend after memorial day weekend) that someone would return my call.  In fact, the supervisor assured me that she would call me back by five that day to check whether the "complain" office contacted me.  It is now June 16th and I am still waiting for that call.
 
What eventually happened is that all the economy tickets were sold out and there was no way for my 9 year old son to travel with my relatives which is what I was trying to do.  Instead, I am now traveling with him on our original dates and my 13 year old daughter will fly as an unaccompanied minor.  As a result, her ticker is now even more expensive and stressful.  Oh, and I paid $250 dollars (no my mistake, I was given a discount of FIVE dollars as an insult on top of everything) for the "service" that I was provided with in order to do this change, in addition to the ticket price difference.   The bottom line is this.  I travel a lot, every year with multiple family members.  This is the first time that I use justfly.com.  I can assure you that it will be the last.  To not even have the decency to return a call to a customer is simply unacceptable for a successful business.  This one is shady at best.  I will hold my breath until all three of us are sitting in that plane with valid tickets.   Sincerely,[redacted]

Good day,
Thank you for your message.
As per the discussion with our customer care representative, you have decided to leave the ticket as the original was and make no changes. 
There is no further action we can provide, therefore, we consider the file resolved.
Best regards,
Customer care...

Team

I have a screen shot of your online policy that states CLEAR AS DAY that if you cancel in 4 hours of a purchase cancelation fees are waived. Just fly advertises the wrong information and should have to abide by what they promote ! 
 
 
 
Complaint:[redacted]
I am rejecting this response because:Sincerely,[redacted]

Good day,
As mentioned by our customer care representative, he is working on the bookings as there are several. 
He will be in touch with you as soon as possible as promised.
Best regards,
Customer Care Team

Good day,
Thanks for sharing the details of your recent booking experience with us. We will take that feedback for coaching  purposes.
As discussed on the conference call with our Customer Care Representative and American Airline, we had not cancelled your ticket.  Our agent...

has put in a request to see what has happened with the airline in the meantime. We have requested some documents from your part to validate your claim.
Best regards,
Customer Care Team

Good day,
Thank you for your message.
As discussed with our Customer Care Representative, we are awaiting a response from the airline for a refund. However, as a gesture to get this refunded to you quicker, we have gone ahead and asked accounting to make you a cheque and get that out to...

you. 
There is no further action required on our part, so we consider this file resolved on our end.Should you have any additional questions, please do not hesitate to contact our Support Center.Regards,
Customer Care Team

Good day,
Thanks for sharing the details of your recent booking experience with us. We will take that feedback for coaching purposes.
As already discussed with our agent, we were able to take action on your file. We have pulled the call recording and there was an error. We have already...

sent you the re-issued ticket as requested. 
There is no further action we can provide, therefore we consider this file closed.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards,
Customer Care Team

Good day,
Thank you for your message and feedback.
One of our Customer Care Representatives is currently reviewing your booking and complaint. However, he is not at liberty to contact you as you requested to go through this channel only. He will need to go through all the bookings and come to a...

conclusion on those alone, without an opinion on your end. 
We will revert back as soon as possible in this portal. 
Best regards,
Customer Care Team

Good day,
Thank your your message and feedback. 
As per apologize for the inconvenience you have experienced on your last trip. We try to associate ourselves with best suppliers that provide quality service but sometimes encounter issues such as yours. 
We invite you to contact the...

supplier directly as we cannot offer any compensation or recourse on their behalf. 
You will find below the coordinates of the supplier[redacted] where to send the request for your refund.
[redacted] Click on Manage my BookingClick on Customer Support 
There is no further action we can provide, therefore we consider the file closed.
Best regards,
Customer Care Team

Good day,
Thank you for your email. 
We have attempted to contact you with the details you have provided here within to no avail. We cannot locate a booking with these details therefore we would need more information to be able to investigate the complaint. We would need the booking number or...

the email
address used at time of booking. Please phone us back or respond to the emails that were sent. 
If we do not have these details, we would need to close the file. 
Best regards,
Customer Care Team

I'm sorry for the delayed reply.  The problem that I have with the whole response is that I have a confirmation from them changing flight from Rome to JFK to September 16th.   Just Fly is stating that because we did not use the first flight the entire flight was cancelled.  When we arrived at FCO on 9/16, American Airlines told us that we missed the flight which was scheduled for 9/14.  So the flight was not cancelled as they stated.  So they never changed the flight with American Airlines like my confirmation states nor was the original flight cancelled like they are saying.  If we had gone to the FCO airport on 9/14, we would have had a flight home.  So what they are claiming is not true.
 
I have been reading so many bad reviews/posts about Just Fly and not sure how to proceed.  
 
[redacted]

Check fields!

Write a review of Bowman Contracting CO

Satisfaction rating
 
 
 
 
 
Upload here Increase visibility and credibility of your review by adding a photo

Bowman Contracting CO Rating

Overall satisfaction rating

Address: 1710 N Crescent Heights BLVD, Los Angeles, California, United States, 90069

Phone:

Show more...

Web:

This website was reported to be associated with Bowman Contracting CO.



Add contact information for Bowman Contracting CO

A | B | C | D | E | F | G | H | I | J | K | L | M | N | O | P | Q | R | S | T | U | V | W | X | Y | Z | New | Updated