Bowman Contracting CO

Good day, Thank you for your message We have reviewed your booking and can see that there was no charge for the cancellation that was put throughAlso, the refund has been sent for processing therefore there will be a credit on your card within 6-weeks There is no further action we can provide, therefore we consider the file closed Best regards, Customer Care team

Good day, Thanks for sharing the details of your recent booking experience with usWe will take that feedback for coaching purposes As discussed already with our customer care representative, we have received Qatar Airways approval to fully refund your ticket ( no penalty, no modification fees) The time frame is 6-weeks to receive back the funds in your credit card There is no action required on our part, so we consider this file resolved on our end.Should you have any additional questions, please do not hesitate to contact our Support Center.Regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meJustfly have my case moved forward so much fast than what I have experienced in the last monthI am so glad that they no longer telling me all kinds of excuses but just go ahead and processed my refundThank you again for your support and the justice,respect and fairness that I received from your help! Have a blessed weekend!Sincerely, Shiou [redacted] ***

Good day, Thank you for your message As previously discussed with our Customer Care Representative, we have reviewed your booking and confirm that the Basic Economy was chosen and confirmed at the time you booked online We are an agency and we need to follow the airlines rules concerning changes or cancellation on bookingAs mentioned, after the ticket is issued it is not permitted by the airline to make any changes This was the reason why our phone agent recommended to cancel the booking within the hours window allowed by the airline We have already processed the refund of the seat assigned fee, as a gesture of good wil,l which should already be back on your card We do apologize for the experience you had with our service and will provide your feedback to our training team There is no further action we can provide, therefore we consider the file closed Best regards, Customer Care Team

Good day, Thank you for sharing the details of your recent booking experience with us? As per your phone conversation with our Customer Care Representative, she confirmed that the ticket is cancelled and full refund has been requested to the airline.Depending on your credit card company it could between 6-weeks for the funds to fall back into your account There is no action required on our part, so we consider this file resolved on our end.Should you have any additional questions, please do not hesitate to contact our Support Center.Regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, call hold times in excess of hour is not acceptableSincerely, Cassandra ***

Good day, Thank you for your message As discussed with our Customer Care Representative,the ticket is non-refundableWe have been able to extend the validity to issue a ticket for a future travel date of May 1st There is no further action we can provide and are awaiting your call or email to book the dates We consider the file closed Best regards, Customer Care Team

Good day! Thank you for your message We acknowledge receipt of the complaint you filedA customer care representative is working on your file and will update you soonWe appreciate your patienceBest regards, Customer Care Team

Good day, We have received a copy of the complaint you lodged pertaining to your recent booking As discussed with our Customer Care Representative, we are not able to offer anything in this caseThere were clear indications of the fare prices as we can see on the checkout page you were on We apologize for the misunderstanding There is no action required on our part, so we consider this file resolved on our end Should you have any additional questions, please do not hesitate to contact our Support Center.Regards, Customer Care Team

Good day ***, Thanks for sharing the details of your recent booking experience with us.We were able to take action on your file, and process the refund as discussed with our Customer Care RepresentativeWe do apologize for the inconvenience the error has caused you At this time we consider this file resolved.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards, Customer Care Team [redacted] Thank you kindly! Sandy

Good day, Thank you for your message One of our Customer Care Representatives has reviewed your file and charges that were madeAs mentioned, the charge you are inquiring about is not an actual charge but a pre-authorizationThis amount should already be lifted or will be very shortly You may also review any transactions that were charged on your credit card by clicking on your itinerary and Manage my Bookings There is no further action we can provide, therefore we consider the file resolved Best regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, [redacted] ***

Good day, Thank you for your message One of our Customer Care Representatives is currently reviewing your bookingShe will revert back to you shortly with her findings Thank you for your patience Best regards, Customer Care Team

Revdex.com:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meSincerely, Ellis [redacted]

Good day, Thank you for your message.We appreciate you bringing this to our attentionA customer care representative is working on your file and will update you soon.We appreciate your patience.Best regards, Customer Care Team

Complaint: [redacted] I am rejecting this response because: I have to respond and accepting would close out this caseI am still waiting to hear back from Justfly about my refundSincerely,Katherine [redacted]

Good day, Once again, as we empathize with the situation, we are not able to override any changes here The tickets were purchased with two separate companies therefore no option to combine the tickets There is no further action we can provide, therefore we consider the file closed Best regards, Customer Care Team

Good day, Thank you for your message As discussed with our Customer Care Team, we have reviewed the file and calls and there was a mention of certain fees and not to the 200$ fee for rebookingTherefore we have offered the refund of the 200$ and will be sent to you shortly as mentioned There is no further action we can provide, therefore we consider the file resolved Best regards, Customer Care Team

Good day! Thanks for sharing the details of your recent booking experience with us As per the discussion with our customer care representative, we have looked into your compliant and have offered a solution on the upcoming flightPlease respond to the agent's email if the flight details work for you There is no further action required from our end, therefore we consider the file closed Best regards, Customer Care Team

Good day, Thanks for sharing the details of your recent booking experience with us.We were able to take action on your file, and process the refund as you requestedOne of our Customer care Representatives emailed you to notify you of the refund and what amounts should appear in your accountAt this time we consider this file resolved.Should you require any additional information, please do not hesitate to contact our Support Center.Kind regards, Customer Care Team