Brainerd Glass Company

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you
may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for contacting Life Line Screening, not Life Scan in regards to this complaintI apologize that customer had some trouble making an appointment online but please feel free to call 1-800-897-to schedule an appointment and thye will honor his pricing
Thanks again

They did send all but one result.My complaint is that after a month,I have not received that one result.They keep telling me they're going to send but I have not received.The missing result is A1C(blood sugar)Missing this result.Either send it soon or credit my money back to me.Thanks

Thank you for contacting Life Line Screening, this customer checked was mailed on 1/23/2017, please ask him to allow 7-10 business days to receive his refund Thank you

Thank you for contacting Life Line Screening in regards to this complaintWe had opt this customer out of his first address and now we have removed him from this address tooThank you

Thank you for contacting Life Line Screening in regards to this complaint, we have reviewed our records and have left a message with the customer explaining why we had this finding on his results letters
He marked on his questinairre thatt he had been told that he has plaque build up in his
arteriesWe have left a message for him to call us back and confirm what he wrote and if he indeed made a mistake we will correct and resend him a new letter
Thanks again for contacting us

Thank you for contacting Life Line Screening in regards to this complaintWe have removed this customer from our mail, call and email listWe sincerely apologize for the inconvenience
Thank you

Thank you for contacting Life Line Screening again in regards to this complaint please have this customer check with his credit card company the refund was processed, we also try to contact him again todayThanks

Thank you for contacting Life Line Screening in regards to this complaintWe sincerely apologize for the inconvenience and we will immediately remove this customer from our mail, emails and phone list
Thanks and have a wonderful day

Thanks again for contacting us and providing more informationOnce again we sincerely apologize and have notified our marketing department of this system glitch that caused this issue to happen and resolve it so it never happens againPlease accept our apology and we are not scammers and we apologize that it came across this wayThanks

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and I still disagree but will drop the matter since I will never get a satisfactory response from themI will continue to spread the word about my experience with this companyThank you for your assistance with this matter.
Regards,
*** ***

Thank you for contacting Life Line Screening in regards to this complaintWe have refunded this customer due to the complications of that day due to weather conditions
Thanks

I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Your response says
exactly what I was concerned about in that you assert you used information I providedYou did not use information I provided, else I would not have received the letter I didI demand a copy of the documents upon which you rely to assert my risk levelThis is what I stated in the initial complaintI'm giving you a chance to resolve this cheaplyI am an attorney and it will not cost me to hire representation.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me. I will update you when my refund is placed back on my card
Regards,
*** ***

Thank you for contacting Life Line Screening in regards to this complaint we have previously mailed these results to customer and will send them express mail to him todayWe apologize for the delay and will try to resolved this by sending express mail
Thanks again

Thanks again for contacting us , We will be sending these results via express mail so this customer will receive his results
Thanks again

Revdex.com:
I have reviewed the response made by the business in reference to...

complaint ID [redacted], and find that this resolution is satisfactory if they truly stop sending solicitations and HIPPA protected medical information via unsecured US mail. I promise to sue them if I ever hear from them again.
Regards,
[redacted]

Thank you for contacting Life Line Screening in regards to this complaint. We did indeed receive the phone calls from this customer and a check was mailed to her on 3/11/2016. Please ask her to call our office back in 10 business days if she does not receive her check. We did leave a message on...

her answering service today explaining that her check was mailed.
Thanks for contacting us and we sincerely apologize for the delay.