eBates advertised a $promo gift card with purchase from *** refuses to honor it claiming eBates is wrong and the promo did not existeBates is refusing to honor it saying they did not list that promoAfter providing them with screenshot evidence that they indeed DID list that promo, they now say they are not responsible for errorsI've spend tens of thousands of dollars through eBates, and if through their partnership with *** ( a major computer manufacturer) able to get their promotions correct, then they have bigger problems that the Revdex.com should make consumers aware of
I didn't know what to place this under for the nature of complaint because it involves the company site and how it is ranAs you may already know when your on the site the little button comes up to click for their siteWhich I have been doingBut when I went to look at how much cash back I should have accumulated it shows nothing at allThen there is another page you go to in order to see what sites you have been inI have sent them separate requests and they keep saying that I have not used their site since July of this yearWhich I know is incorrectSo I have not been receiving my monies to be refunded each quarterThis is for more than one purchaseI just noticed that I was not getting the proper money to be returned
Ebates is the bestI had a question about a purchase being credited to my account, issue was resolved within a dayHave had an account for about four years and have earned approximately $in rebatesLove it!
Ebates is a no-brainer to use and will save you money each time you shop online at an "Ebates store." Their customer service is also outstanding, should there be any problems, which are few and far between!
I went through Ebates to purchase Groupon vouchers on two separate occasionsThese vouchers never showed up on my Groupon account in order to redeem themWhen I went through Ebates to view/redeem the vouchers, there were obscure addresses to the sites that wouldn't loadAlso, one of the vouchers had codes that overlapped so it wasn't legibleAlso, I noticed that the vouchers were listed as expired or usedOne voucher was a few days from expiration and the other was purchased an hour prior to thisI contacted Groupon and was told they had no record of these vouchers being purchased so they couldn't help meI then contacted Ebates and received an email from them a few days later telling me that they only handle the rebates and I would have to contact GrouponMy credit card was charged by Groupon because Ebates took me directly to my Groupon payment infoHowever, I don't feel this is an issue with Groupon as there was never any record of my purchaseI expect a refund of the $
Not really being internet savvy, or a coupon clipperEbates has enabled me to capture savings with little effortEven when I make mistakes, their customer service personnel are on point to resolve the problem and get me back on trackIt takes some getting use to
I have been an EBATES.com customer as well as an EBATES Cash Back *** *** *** customer for several years and I continue to be not credited correctly for many of my purchasesI only use my EBATES *** card when I make purchases through EBATESI am a seasoned EBATES.com user, so it is very infuriating, when EBATES.com refuses to recognize purchases that I make using their website when I am positive that I processed my orders properly through the EBATES.com websiteThen to add insult to injury, they refuse to apply the additional 3% credit for using my EBATES *** card on these purchasesI have to continually be on top of my account, checking every purchase to make sure that I am credited correctlyEmailing (since they will not provide a customer service telephone number) has always proven to be a waste of timeThey are very unhelpful and I am always given the run-aroundThey will not even provide a Customer Service telephone number when askedCurrently, I have $*** of
I have noticed that a lot of my purchases are not being creditedI want this issue resolvedTired of checking all my purchases and writing to eBates only to get excuses
Ebates owes me for a total gross travel expenditures of 32,discount activated varied between and percent for each *** stayThey have owed this money for as long as until currently (days ago) and each time I contact them, I receive excuses or canned emails asking me when I activated the travel rebateThey can see this information on their end-requesting this information is redundant and an attempt to delay or stall the rebate payment to meI have contacted Ebates times in writing and they still are not paying the travel rebatesEven if all the travel was at 3% rebate (a considerable amount was at 10%) they would owe me in excess of $1,BARE MINIMUMClearly they are not providing their advertised service and have given me no choice but to file this complaint to attempt to receive the rebates I am entitled toI have outlined outstanding travel rebates to them in each email and my intention to either receive these rebates that I clearly hav
This eBates owes me over $but will not pay me, keeps saying my referrals are actually me, when they are notThey wont pay me what they owe me!
I joined in late 2015, had several people join under me, including others in my householdFor whatever reason eBates keeps saying any orders placed by those accounts were made by me, when I never did anything
I only have one accountI accidentally made a second one with a Facebook link last summer but that was fixed when we discovered it
My referrals and I, we share the same mailing address and IP address but their orders are their own, their accounts are their own eBates.com will not clarify what exactly they "have knowledge of" and will not provide proof that the orders came from me, personally
I want the money owed me, roughly $
I booked a trip with sandals back in MayEbates claims to offer 2% cash backMultiple payments were made the sandals account and each time the ebates button was activatedA few months after the trip I remembered using this feature and checked my accountI used the where is my cash back feature to search for the shopping trips and but rather then give me the option to talk to someone I received a message stating "did you know payments are added to your account weeks after the travel date." Now that I have finally got a hold of "service member" I gave the dates the money was withdrawn from my account and I am still being told I need to reply with the "shopping trips." These trips never posted to the accountI suppose when you make a $6,purchase ebates is hoping you just forget
I earned Debate rebates several months agoThey didn't pay the rebate shown on my accountI contacted Ebates Customer Service and they said they keep amounts under certain limits even though they received payments from their clientsThen Customer Service said they would send it anywayMy account sows a check was send by USPS on 3/Having received nothing the rediculas Customer Service told me it take days after they send it for USPS to deliver itWhat a lieI wonder how many thousands of rebates are never paid by these fraudulent business practises?
I'm tired of having to file complaints against this companyThis is the third or fourth time they have lied to me about their product/serviceI have filed dozens of "missing cash back" claims they claimed could not be foundThen they found one, so they asked me to send more requests for missing cash backThey sent me one more validation, so I sent more requestsSuddenly they stopped responding to my emailsThe last email, they called me "***" and said I was being forwardedThey owe me hundreds of dollars once again in missing cash backThis is a repeat issue for this company
I purchased a computer from HP*** through the Ebates website on 12-27-I clicked on a link from an e-mail sent to me by Ebates, advertising 10% off the total purchase and 12% cash back on ANY desktop, good through 12-31-I have been a member of Ebates since and have had no issues with the company until nowI have purchased various goods through the site and have received my cash back as advertisedI purchased the HP computer as I have all the other goods in the past with no variationI had been looking at this particular computer for several weeks and when I received the e-mail from Ebates with the promotion I decided to purchaseThe 10% off code did not work and Ebates is denying to credit my account with cash back earnedI have been in contact with Ebates on several occasions trying to solve this problem with no successThe only difference I can see is that this is the most expensive item I have ever purchased through Ebates and they do not want to live up to their
I had a concern with EBATES and it was addressed same day I sent email and it was answered and resolved the next dayI hit send on my email and BAM ! within 15mins or less someone was replying they had the email I'm totally satisfied with the level of service & recommend this company to all my friends
I am very pleased with the Ebates program, I have found them to be very fair, my internet security system will sometimes block the Ebates savings without me catching it, when I have contacted Ebates about this they have generously checked on my order and given me my earned amount from that purchaseTherefore I am giving them a a Star rating
I don't normally send in reviews on vendors whether I recieve good service or bad, but I felt compled to write on for Ebates I totally did the wrong things when it came to putting my orders Everything turned out to be a mess and it was my fault I called Ebates Customer Service, and the young lady (*** *.) was so helpful with correcting my orders and getting me my rebates it was impressive She knew exactly what needed to be done, she did it, the corrections went in quickly without any issue My rebates are recorded and scheduled, and I owe it all to *** * This is how you treat valued customers I would recommend using Ebates not only for the rewards, but for the expert service they provide
eBates advertised a $promo gift card with purchase from *** refuses to honor it claiming eBates is wrong and the promo did not existeBates is refusing to honor it saying they did not list that promoAfter providing them with screenshot evidence that they indeed DID list that promo, they now say they are not responsible for errorsI've spend tens of thousands of dollars through eBates, and if through their partnership with *** ( a major computer manufacturer) able to get their promotions correct, then they have bigger problems that the Revdex.com should make consumers aware of
I didn't know what to place this under for the nature of complaint because it involves the company site and how it is ranAs you may already know when your on the site the little button comes up to click for their siteWhich I have been doingBut when I went to look at how much cash back I should have accumulated it shows nothing at allThen there is another page you go to in order to see what sites you have been inI have sent them separate requests and they keep saying that I have not used their site since July of this yearWhich I know is incorrectSo I have not been receiving my monies to be refunded each quarterThis is for more than one purchaseI just noticed that I was not getting the proper money to be returned
Ebates is, not only, a fantastic way to earn money for shopping, but they have fantastic customer service, too!!
Ebates is the bestI had a question about a purchase being credited to my account, issue was resolved within a dayHave had an account for about four years and have earned approximately $in rebatesLove it!
Ebates is a no-brainer to use and will save you money each time you shop online at an "Ebates store." Their customer service is also outstanding, should there be any problems, which are few and far between!
I went through Ebates to purchase Groupon vouchers on two separate occasionsThese vouchers never showed up on my Groupon account in order to redeem themWhen I went through Ebates to view/redeem the vouchers, there were obscure addresses to the sites that wouldn't loadAlso, one of the vouchers had codes that overlapped so it wasn't legibleAlso, I noticed that the vouchers were listed as expired or usedOne voucher was a few days from expiration and the other was purchased an hour prior to thisI contacted Groupon and was told they had no record of these vouchers being purchased so they couldn't help meI then contacted Ebates and received an email from them a few days later telling me that they only handle the rebates and I would have to contact GrouponMy credit card was charged by Groupon because Ebates took me directly to my Groupon payment infoHowever, I don't feel this is an issue with Groupon as there was never any record of my purchaseI expect a refund of the $
Not really being internet savvy, or a coupon clipperEbates has enabled me to capture savings with little effortEven when I make mistakes, their customer service personnel are on point to resolve the problem and get me back on trackIt takes some getting use to
I have been an EBATES.com customer as well as an EBATES Cash Back *** *** *** customer for several years and I continue to be not credited correctly for many of my purchasesI only use my EBATES *** card when I make purchases through EBATESI am a seasoned EBATES.com user, so it is very infuriating, when EBATES.com refuses to recognize purchases that I make using their website when I am positive that I processed my orders properly through the EBATES.com websiteThen to add insult to injury, they refuse to apply the additional 3% credit for using my EBATES *** card on these purchasesI have to continually be on top of my account, checking every purchase to make sure that I am credited correctlyEmailing (since they will not provide a customer service telephone number) has always proven to be a waste of timeThey are very unhelpful and I am always given the run-aroundThey will not even provide a Customer Service telephone number when askedCurrently, I have $*** of
I have noticed that a lot of my purchases are not being creditedI want this issue resolvedTired of checking all my purchases and writing to eBates only to get excuses
Ebates.com is such a great appI have nothing but positive things to say about themTheir Customer service gets an A++, as well
Ebates owes me for a total gross travel expenditures of 32,discount activated varied between and percent for each *** stayThey have owed this money for as long as until currently (days ago) and each time I contact them, I receive excuses or canned emails asking me when I activated the travel rebateThey can see this information on their end-requesting this information is redundant and an attempt to delay or stall the rebate payment to meI have contacted Ebates times in writing and they still are not paying the travel rebatesEven if all the travel was at 3% rebate (a considerable amount was at 10%) they would owe me in excess of $1,BARE MINIMUMClearly they are not providing their advertised service and have given me no choice but to file this complaint to attempt to receive the rebates I am entitled toI have outlined outstanding travel rebates to them in each email and my intention to either receive these rebates that I clearly hav
Always rectifys any problem promptly
This eBates owes me over $but will not pay me, keeps saying my referrals are actually me, when they are notThey wont pay me what they owe me!
I joined in late 2015, had several people join under me, including others in my householdFor whatever reason eBates keeps saying any orders placed by those accounts were made by me, when I never did anything
I only have one accountI accidentally made a second one with a Facebook link last summer but that was fixed when we discovered it
My referrals and I, we share the same mailing address and IP address but their orders are their own, their accounts are their own eBates.com will not clarify what exactly they "have knowledge of" and will not provide proof that the orders came from me, personally
I want the money owed me, roughly $
I booked a trip with sandals back in MayEbates claims to offer 2% cash backMultiple payments were made the sandals account and each time the ebates button was activatedA few months after the trip I remembered using this feature and checked my accountI used the where is my cash back feature to search for the shopping trips and but rather then give me the option to talk to someone I received a message stating "did you know payments are added to your account weeks after the travel date." Now that I have finally got a hold of "service member" I gave the dates the money was withdrawn from my account and I am still being told I need to reply with the "shopping trips." These trips never posted to the accountI suppose when you make a $6,purchase ebates is hoping you just forget
I earned Debate rebates several months agoThey didn't pay the rebate shown on my accountI contacted Ebates Customer Service and they said they keep amounts under certain limits even though they received payments from their clientsThen Customer Service said they would send it anywayMy account sows a check was send by USPS on 3/Having received nothing the rediculas Customer Service told me it take days after they send it for USPS to deliver itWhat a lieI wonder how many thousands of rebates are never paid by these fraudulent business practises?
I'm tired of having to file complaints against this companyThis is the third or fourth time they have lied to me about their product/serviceI have filed dozens of "missing cash back" claims they claimed could not be foundThen they found one, so they asked me to send more requests for missing cash backThey sent me one more validation, so I sent more requestsSuddenly they stopped responding to my emailsThe last email, they called me "***" and said I was being forwardedThey owe me hundreds of dollars once again in missing cash backThis is a repeat issue for this company
I purchased a computer from HP*** through the Ebates website on 12-27-I clicked on a link from an e-mail sent to me by Ebates, advertising 10% off the total purchase and 12% cash back on ANY desktop, good through 12-31-I have been a member of Ebates since and have had no issues with the company until nowI have purchased various goods through the site and have received my cash back as advertisedI purchased the HP computer as I have all the other goods in the past with no variationI had been looking at this particular computer for several weeks and when I received the e-mail from Ebates with the promotion I decided to purchaseThe 10% off code did not work and Ebates is denying to credit my account with cash back earnedI have been in contact with Ebates on several occasions trying to solve this problem with no successThe only difference I can see is that this is the most expensive item I have ever purchased through Ebates and they do not want to live up to their
I had a concern with EBATES and it was addressed same day I sent email and it was answered and resolved the next dayI hit send on my email and BAM ! within 15mins or less someone was replying they had the email I'm totally satisfied with the level of service & recommend this company to all my friends
I am very pleased with the Ebates program, I have found them to be very fair, my internet security system will sometimes block the Ebates savings without me catching it, when I have contacted Ebates about this they have generously checked on my order and given me my earned amount from that purchaseTherefore I am giving them a a Star rating
I don't normally send in reviews on vendors whether I recieve good service or bad, but I felt compled to write on for Ebates I totally did the wrong things when it came to putting my orders Everything turned out to be a mess and it was my fault I called Ebates Customer Service, and the young lady (*** *.) was so helpful with correcting my orders and getting me my rebates it was impressive She knew exactly what needed to be done, she did it, the corrections went in quickly without any issue My rebates are recorded and scheduled, and I owe it all to *** * This is how you treat valued customers I would recommend using Ebates not only for the rewards, but for the expert service they provide