I have received no cashback after making a purchase at *** *** through ebates.caWhen ebates first did not pay, I made an inquiry for my cashback payment, which was later resolved, and was planned to be paid out on August 15, I checked August 4, to make sure they did not remove the payment again, and realized that they didThis is the second time they quietly remove my cashback paymentI contacted them again, however, I am afraid they will only keep extending the issue until I stop trying
I placed an order with a microsoft thru Ebates on 12/17/solely becasuebEbates was advertising 13% cash backI would have purchased these items from another retailer had it not been for the 13% cash back offer that was on their site because I found them cheaper in other placesNow, after months of back and forth with them they have finally added cash back to my accountunfortunately though it is for only $when they owe me close to $I have been able to get zero resolution working with Ebates directlyI want the money as advertised
Advertising sign up welcome bonus $for making a purchaseI received one check of $for the purchase I made but the company refuses to give the $welcome bonus and my other purchase of cashback of $They closed my account going off about my email isn't an email among other issues
Made expensive purchases 1500+ each thru them with 8% and 6% cash backThe 8% cash back was not posted into my accountContacted themFirst, they said they did not get a response from the sellerThen, after few days, they said I used some other coupon with my order so they would not pay cash backIn return I provided them a recorded chat with the seller's rep, that confirmed my order was not associated with any couponAnd after that they said, the seller did not want to pay them their commissionThen I asked them to provide info on whom they contacted at the seller's so I could get info about my rebateThey refused, saying that would be their commercial secretThey do not provide any reliable evidence that the seller has really refused to payI would not recommend to make expensive purchases thru them
I was initially pleased when the first lure paid off and I received a $Walmart gift card as promisedHowever, since I joined about two months ago, I'm appalled to see that there is most certainly an ongoing deception and scam with this companySpecifically, the cash back percentage indicated through the browser extension at the time of purchase NEVER MATERIALIZES - instead, you get a lower amount than what was promisedI've made multiple purchases in the past couple of months and EVER SINGLE TIME the cash back I received was noticeable lowerWhile the individual amounts aren't enormous, they certainly add upFor me, personally, I estimate that Ebates has shortchanged me by at least 30% of what I was supposed to get this month aloneMultiply that by who knows how many site-wide users and this really seems like a very, very shady and unethical way to do business
What makes the whole thing even more suspicious is the lengthy, ridiculously complicated way that Ebates expects you to detail the issues you have with a payout that isn't in the amount that you should be gettingThey very obviously realize that most people won't have the time to deal with that and then they get away with it
Case in point: this month alone, I noticed a discrepancy in the cash back both per transaction and listed as "pending" on my Ebates account for a total of more than half a dozen purchasesEbates expects you to send them the EXACT DETAILS of each transaction, including the order confirmation, break down of each item ordered etc - basically everything - for each transaction you have a problem withIn my case, I would have to do that or more times, each time going through the same customer service contact form
I've also noticed that the notifications I get in my email don't match with what comes up on the browser extension, and the amount varies even with the notifications of the extension itselfMine went down by over $earlier today for no apparent reason - no payout has been made
Last but not least: I've fallen prey to the very same scam they've been running with a pmessage that tell you that you're going to get $for referring person and that person gets $What they don't tell you is that (a) you don't get anything unless that person makes a purchase and (b) there's a tiered scale based on which you *supposedly* get the rewardTalk about complete misrepresentation!!
BOTTOM LINE: use with extreme caution, keep tabs on everything because chance are they're basically ripping everyone offPersonally, I'll see how things turn out in the next couple of days...but if this keeps happening that I'm not getting anywhere near the amount of cash back promised, I'm pulling the plug
Ebates is essential for saving moneyI’ve been a member since 2001, have received 1200.00+ Best thing when there is a problem with one of their merchants even a bigwig like Walmart they treat their members with respect and attempt to lend assistanceI would recommend this is the site to start all your shopping!
I love this business! Customer service is always helpful and quick to respond I've had to contact them on two separate occasions and they have responded the same day to resolve my issues It is a great way to earn rewards for your purchases!
I have been shopping through ebates for last 4-years and they have been goodBut my recent thanks giving shopping through ebates is forcing me to change my opinion about themThey are not responsive and even fail to pay you the earned moneyI have been sending them emails regarding my shopping trips and the referral bonus of $** that I earned, but they are not ready to respondemails and phone calls , still no resolutionI have no other choice than to file this public complaint
I have used this merchant many times recentlyThey used to quickly deliver the cash back advertised, but my most recent trips have resulted in only canned replies to tickets I submittedOne of the trips was far past the recommended amount of time for the cashback to post
* *** * *** *** * *** * *** *** * *** *** * *** * *** *** * *** *** * *** * *** * *** *** * *** * *** ** * *** I made a purchase themru the ebates app on 9/4/in the amount of *** and ebates is refusing to credit my account the cash back earned for this purchaseThe cash back should be 4% of the subtotal =***
On Friday, June 8th I made a purchase from *** using the EBATES*** websiteThe amount was for $I should have received my cash back bonus of 4% = $98.74, but instead I had to chase down Ebates*** no less than ***es and then was told the email associated with the account I made the purchase with was not validThis not true at all and I even gave them a copy of the actual receipt showing the email was the sameThis business is a fraud and they do not pay customers so they can keep the moneyBelow are the emails I sent and receivedMember Services (Ebates) Sep 1, 10:CDT Hello *** Unfortunately, we are not able to add Cash Back to your account for the order from ***When we looked into this, we found that the order was attributed to an email not sent by EbatesYou can only earn Cash Back when you start your shopping at EbatesFind more information on how to earn Cash Back at *** Feel free to reach ou
Purchased a television for $*** from *** *** on 02/05/*** and clicked through my account on ebates.com before payingWas supposed to receive a check for $*** to be mailed out on 05/15/*** for using the ebates shopping portalUpon checking the account the evening of 05/15/***, website did not have any information on whether the check had been mailedCalled ebates via phone to find out whyNext day, website showing check for $*** is now going to be mailed out on 08/15/***After communicating via phone and email, I was told that they will not be paying me due to abuse of their "referral and sign up bonus." I never referred anyone nor was given a sign up bonusI simply want the $*** that is supposed to be paidThe pattern of complaints here seem to show that ebates does not want to pay what is owed to their members on larger purchases such as televisionsBoth ebates and the retailer confirmed they received the affiliate commissionNow they do not want to pay me m
Made a purchase for $at a promised 3% cash back ($60.72) on March 23rdOn May 4th they begrudgingly agreed to pay me only to find out that will only honor 1% of the purchase ($20.24) This amount will also not be paid in the time it should have originally been and I have not been given a time to expect the money
I did an Ebates Shopping Trip on 12/11/to the *** *** *** On LineIt was my first one and it was not showing on my Ebates Account, even though I did it directly from the Ebates siteIt was supposed to be 30% Cash BackI sent an email to Ebates Customer Service, and their response was "Thank you for your emailAt this time, *** *** *** Online has decided not to be a part of EbatesOur merchant department will work to get this store backWe apologize for the inconvenience." I expressed my extreme unhappiness that I was mislead by Ebates to make the purchase I made *from their own website*I got an email back asking for my purchase information from *** ***, which I sentThe next email I got said " Thank you for your emailIn reviewing the Cash Back history for *** ***, I see that they were not offering Cash Back on any purchases on your order dateRegrettably, we are not able to credit your account with a purchase th
Ebates sent me a "Big Fat Check" for $that bounced and my bank charged me a $feeThey owe me $Ebates advertises that if you use their site to connect to other websites and purchase items, you will receive a percentage of the sub-total of your purchasesQuarterly they are supposed to send you a checkOne quarter I didn't even receive a check but I thought I didn't understand the programI recently received a check from them for $and it bouncedBecause I tried to deposit it and it bounced, my bank charged me a $They are falsely advertising these "Big Fat Payments" they will send to you so no only did I not get the money they promised, but I am out $for the fee charged by my bank
I have received no cashback after making a purchase at *** *** through ebates.caWhen ebates first did not pay, I made an inquiry for my cashback payment, which was later resolved, and was planned to be paid out on August 15, I checked August 4, to make sure they did not remove the payment again, and realized that they didThis is the second time they quietly remove my cashback paymentI contacted them again, however, I am afraid they will only keep extending the issue until I stop trying
I placed an order with a microsoft thru Ebates on 12/17/solely becasuebEbates was advertising 13% cash backI would have purchased these items from another retailer had it not been for the 13% cash back offer that was on their site because I found them cheaper in other placesNow, after months of back and forth with them they have finally added cash back to my accountunfortunately though it is for only $when they owe me close to $I have been able to get zero resolution working with Ebates directlyI want the money as advertised
Advertising sign up welcome bonus $for making a purchaseI received one check of $for the purchase I made but the company refuses to give the $welcome bonus and my other purchase of cashback of $They closed my account going off about my email isn't an email among other issues
Made expensive purchases 1500+ each thru them with 8% and 6% cash backThe 8% cash back was not posted into my accountContacted themFirst, they said they did not get a response from the sellerThen, after few days, they said I used some other coupon with my order so they would not pay cash backIn return I provided them a recorded chat with the seller's rep, that confirmed my order was not associated with any couponAnd after that they said, the seller did not want to pay them their commissionThen I asked them to provide info on whom they contacted at the seller's so I could get info about my rebateThey refused, saying that would be their commercial secretThey do not provide any reliable evidence that the seller has really refused to payI would not recommend to make expensive purchases thru them
I was initially pleased when the first lure paid off and I received a $Walmart gift card as promisedHowever, since I joined about two months ago, I'm appalled to see that there is most certainly an ongoing deception and scam with this companySpecifically, the cash back percentage indicated through the browser extension at the time of purchase NEVER MATERIALIZES - instead, you get a lower amount than what was promisedI've made multiple purchases in the past couple of months and EVER SINGLE TIME the cash back I received was noticeable lowerWhile the individual amounts aren't enormous, they certainly add upFor me, personally, I estimate that Ebates has shortchanged me by at least 30% of what I was supposed to get this month aloneMultiply that by who knows how many site-wide users and this really seems like a very, very shady and unethical way to do business
What makes the whole thing even more suspicious is the lengthy, ridiculously complicated way that Ebates expects you to detail the issues you have with a payout that isn't in the amount that you should be gettingThey very obviously realize that most people won't have the time to deal with that and then they get away with it
Case in point: this month alone, I noticed a discrepancy in the cash back both per transaction and listed as "pending" on my Ebates account for a total of more than half a dozen purchasesEbates expects you to send them the EXACT DETAILS of each transaction, including the order confirmation, break down of each item ordered etc - basically everything - for each transaction you have a problem withIn my case, I would have to do that or more times, each time going through the same customer service contact form
I've also noticed that the notifications I get in my email don't match with what comes up on the browser extension, and the amount varies even with the notifications of the extension itselfMine went down by over $earlier today for no apparent reason - no payout has been made
Last but not least: I've fallen prey to the very same scam they've been running with a pmessage that tell you that you're going to get $for referring person and that person gets $What they don't tell you is that (a) you don't get anything unless that person makes a purchase and (b) there's a tiered scale based on which you *supposedly* get the rewardTalk about complete misrepresentation!!
BOTTOM LINE: use with extreme caution, keep tabs on everything because chance are they're basically ripping everyone offPersonally, I'll see how things turn out in the next couple of days...but if this keeps happening that I'm not getting anywhere near the amount of cash back promised, I'm pulling the plug
Ebates is essential for saving moneyI’ve been a member since 2001, have received 1200.00+ Best thing when there is a problem with one of their merchants even a bigwig like Walmart they treat their members with respect and attempt to lend assistanceI would recommend this is the site to start all your shopping!
I love this business! Customer service is always helpful and quick to respond I've had to contact them on two separate occasions and they have responded the same day to resolve my issues It is a great way to earn rewards for your purchases!
I have been shopping through ebates for last 4-years and they have been goodBut my recent thanks giving shopping through ebates is forcing me to change my opinion about themThey are not responsive and even fail to pay you the earned moneyI have been sending them emails regarding my shopping trips and the referral bonus of $** that I earned, but they are not ready to respondemails and phone calls , still no resolutionI have no other choice than to file this public complaint
The customer service department is always quick to respond and resolve any issues I have
I have used this merchant many times recentlyThey used to quickly deliver the cash back advertised, but my most recent trips have resulted in only canned replies to tickets I submittedOne of the trips was far past the recommended amount of time for the cashback to post
Very satisfied! They are great and it's super easy!
* *** * *** *** * *** * *** *** * *** *** * *** * *** *** * *** *** * *** * *** * *** *** * *** * *** ** * *** I made a purchase themru the ebates app on 9/4/in the amount of *** and ebates is refusing to credit my account the cash back earned for this purchaseThe cash back should be 4% of the subtotal =***
On Friday, June 8th I made a purchase from *** using the EBATES*** websiteThe amount was for $I should have received my cash back bonus of 4% = $98.74, but instead I had to chase down Ebates*** no less than ***es and then was told the email associated with the account I made the purchase with was not validThis not true at all and I even gave them a copy of the actual receipt showing the email was the sameThis business is a fraud and they do not pay customers so they can keep the moneyBelow are the emails I sent and receivedMember Services (Ebates) Sep 1, 10:CDT Hello *** Unfortunately, we are not able to add Cash Back to your account for the order from ***When we looked into this, we found that the order was attributed to an email not sent by EbatesYou can only earn Cash Back when you start your shopping at EbatesFind more information on how to earn Cash Back at *** Feel free to reach ou
Purchased a television for $*** from *** *** on 02/05/*** and clicked through my account on ebates.com before payingWas supposed to receive a check for $*** to be mailed out on 05/15/*** for using the ebates shopping portalUpon checking the account the evening of 05/15/***, website did not have any information on whether the check had been mailedCalled ebates via phone to find out whyNext day, website showing check for $*** is now going to be mailed out on 08/15/***After communicating via phone and email, I was told that they will not be paying me due to abuse of their "referral and sign up bonus." I never referred anyone nor was given a sign up bonusI simply want the $*** that is supposed to be paidThe pattern of complaints here seem to show that ebates does not want to pay what is owed to their members on larger purchases such as televisionsBoth ebates and the retailer confirmed they received the affiliate commissionNow they do not want to pay me m
Made a purchase for $at a promised 3% cash back ($60.72) on March 23rdOn May 4th they begrudgingly agreed to pay me only to find out that will only honor 1% of the purchase ($20.24) This amount will also not be paid in the time it should have originally been and I have not been given a time to expect the money
Ebates is a very trustworthy company I will always try and use them for my cash back service when I can
I love ebatescustomer service is awesome, especially a rep named ***!!
I did an Ebates Shopping Trip on 12/11/to the *** *** *** On LineIt was my first one and it was not showing on my Ebates Account, even though I did it directly from the Ebates siteIt was supposed to be 30% Cash BackI sent an email to Ebates Customer Service, and their response was "Thank you for your emailAt this time, *** *** *** Online has decided not to be a part of EbatesOur merchant department will work to get this store backWe apologize for the inconvenience." I expressed my extreme unhappiness that I was mislead by Ebates to make the purchase I made *from their own website*I got an email back asking for my purchase information from *** ***, which I sentThe next email I got said " Thank you for your emailIn reviewing the Cash Back history for *** ***, I see that they were not offering Cash Back on any purchases on your order dateRegrettably, we are not able to credit your account with a purchase th
Customer service is not needed often, but when it is, I find it to be quick and accurate as well as pleasant
Ebates sent me a "Big Fat Check" for $that bounced and my bank charged me a $feeThey owe me $Ebates advertises that if you use their site to connect to other websites and purchase items, you will receive a percentage of the sub-total of your purchasesQuarterly they are supposed to send you a checkOne quarter I didn't even receive a check but I thought I didn't understand the programI recently received a check from them for $and it bouncedBecause I tried to deposit it and it bounced, my bank charged me a $They are falsely advertising these "Big Fat Payments" they will send to you so no only did I not get the money they promised, but I am out $for the fee charged by my bank