I have received no cashback after making a purchase at *** *** through ebates.caWhen ebates first did not pay, I made an inquiry for my cashback payment, which was later resolved, and was planned to be paid out on August 15, I checked August 4, to make sure they did not remove the payment again, and realized that they didThis is the second time they quietly remove my cashback paymentI contacted them again, however, I am afraid they will only keep extending the issue until I stop trying
* *** * *** *** * *** * *** *** * *** *** * *** * *** *** * *** *** * *** * *** * *** *** * *** * *** ** * *** I made a purchase themru the ebates app on 9/4/in the amount of *** and ebates is refusing to credit my account the cash back earned for this purchaseThe cash back should be 4% of the subtotal =***
Made expensive purchases 1500+ each thru them with 8% and 6% cash backThe 8% cash back was not posted into my accountContacted themFirst, they said they did not get a response from the sellerThen, after few days, they said I used some other coupon with my order so they would not pay cash backIn return I provided them a recorded chat with the seller's rep, that confirmed my order was not associated with any couponAnd after that they said, the seller did not want to pay them their commissionThen I asked them to provide info on whom they contacted at the seller's so I could get info about my rebateThey refused, saying that would be their commercial secretThey do not provide any reliable evidence that the seller has really refused to payI would not recommend to make expensive purchases thru them
I have used this merchant many times recentlyThey used to quickly deliver the cash back advertised, but my most recent trips have resulted in only canned replies to tickets I submittedOne of the trips was far past the recommended amount of time for the cashback to post
Advertising sign up welcome bonus $for making a purchaseI received one check of $for the purchase I made but the company refuses to give the $welcome bonus and my other purchase of cashback of $They closed my account going off about my email isn't an email among other issues
On Friday, June 8th I made a purchase from *** using the EBATES*** websiteThe amount was for $I should have received my cash back bonus of 4% = $98.74, but instead I had to chase down Ebates*** no less than ***es and then was told the email associated with the account I made the purchase with was not validThis not true at all and I even gave them a copy of the actual receipt showing the email was the sameThis business is a fraud and they do not pay customers so they can keep the moneyBelow are the emails I sent and receivedMember Services (Ebates) Sep 1, 10:CDT Hello *** Unfortunately, we are not able to add Cash Back to your account for the order from ***When we looked into this, we found that the order was attributed to an email not sent by EbatesYou can only earn Cash Back when you start your shopping at EbatesFind more information on how to earn Cash Back at *** Feel free to reach ou
I love this business! Customer service is always helpful and quick to respond I've had to contact them on two separate occasions and they have responded the same day to resolve my issues It is a great way to earn rewards for your purchases!
Ebates is essential for saving moneyI’ve been a member since 2001, have received 1200.00+ Best thing when there is a problem with one of their merchants even a bigwig like Walmart they treat their members with respect and attempt to lend assistanceI would recommend this is the site to start all your shopping!
I placed an order with a microsoft thru Ebates on 12/17/solely becasuebEbates was advertising 13% cash backI would have purchased these items from another retailer had it not been for the 13% cash back offer that was on their site because I found them cheaper in other placesNow, after months of back and forth with them they have finally added cash back to my accountunfortunately though it is for only $when they owe me close to $I have been able to get zero resolution working with Ebates directlyI want the money as advertised
I have been shopping through ebates for last 4-years and they have been goodBut my recent thanks giving shopping through ebates is forcing me to change my opinion about themThey are not responsive and even fail to pay you the earned moneyI have been sending them emails regarding my shopping trips and the referral bonus of $** that I earned, but they are not ready to respondemails and phone calls , still no resolutionI have no other choice than to file this public complaint
I was initially pleased when the first lure paid off and I received a $Walmart gift card as promisedHowever, since I joined about two months ago, I'm appalled to see that there is most certainly an ongoing deception and scam with this companySpecifically, the cash back percentage indicated through the browser extension at the time of purchase NEVER MATERIALIZES - instead, you get a lower amount than what was promisedI've made multiple purchases in the past couple of months and EVER SINGLE TIME the cash back I received was noticeable lowerWhile the individual amounts aren't enormous, they certainly add upFor me, personally, I estimate that Ebates has shortchanged me by at least 30% of what I was supposed to get this month aloneMultiply that by who knows how many site-wide users and this really seems like a very, very shady and unethical way to do business
What makes the whole thing even more suspicious is the lengthy, ridiculously complicated way that Ebates expects you to detail the issues you have with a payout that isn't in the amount that you should be gettingThey very obviously realize that most people won't have the time to deal with that and then they get away with it
Case in point: this month alone, I noticed a discrepancy in the cash back both per transaction and listed as "pending" on my Ebates account for a total of more than half a dozen purchasesEbates expects you to send them the EXACT DETAILS of each transaction, including the order confirmation, break down of each item ordered etc - basically everything - for each transaction you have a problem withIn my case, I would have to do that or more times, each time going through the same customer service contact form
I've also noticed that the notifications I get in my email don't match with what comes up on the browser extension, and the amount varies even with the notifications of the extension itselfMine went down by over $earlier today for no apparent reason - no payout has been made
Last but not least: I've fallen prey to the very same scam they've been running with a pmessage that tell you that you're going to get $for referring person and that person gets $What they don't tell you is that (a) you don't get anything unless that person makes a purchase and (b) there's a tiered scale based on which you *supposedly* get the rewardTalk about complete misrepresentation!!
BOTTOM LINE: use with extreme caution, keep tabs on everything because chance are they're basically ripping everyone offPersonally, I'll see how things turn out in the next couple of days...but if this keeps happening that I'm not getting anywhere near the amount of cash back promised, I'm pulling the plug
2/17/Ebates has not delivered the check for $It was sent on 2/8/2016, but unlike other times it is not in my possessionI need my check2/17/Hello, On 2/8/2016, Ebates states on their website that a check in the amount of $was sent to me via regular mailMy Ebates account has been set to mail all checks and even updated to say soI have rarely ever had to ask for a check to be sentIt usually arrived before the email stating that it was being sentOn 2/13/2016, an inner-site email was sent to Ebates asking about the check; and *** stated that Ebates has up to twenty-one (21) days to send their checks outIf I have never had to wait before, what makes them think that the check is still on its way? (see below) Ebates (Ebates) Feb 13, 12:Hello ***, Your check has been mailedIt is best for us to allow days for the check to arriveIf it still has not arrived after this period, please let us know, so we can look into this matter with our bank and t
I had a problem trying to make a purchase online using the Ebates website wherein the vendor's site would not work for the buy one get one free items I was trying to purchase, but it worked on the vendor's website onlyThe Ebates customer service representative had me to place the order on the vendor's website and submit my order number, purchase date, price breakdown, and shipping amount and forward that information back to him, and my order was applied to my Ebates account I received my 4% Ebates cash back and have been relieved of my frustrationsI'm a happy shopper now
Purchased a television for $*** from *** *** on 02/05/*** and clicked through my account on ebates.com before payingWas supposed to receive a check for $*** to be mailed out on 05/15/*** for using the ebates shopping portalUpon checking the account the evening of 05/15/***, website did not have any information on whether the check had been mailedCalled ebates via phone to find out whyNext day, website showing check for $*** is now going to be mailed out on 08/15/***After communicating via phone and email, I was told that they will not be paying me due to abuse of their "referral and sign up bonus." I never referred anyone nor was given a sign up bonusI simply want the $*** that is supposed to be paidThe pattern of complaints here seem to show that ebates does not want to pay what is owed to their members on larger purchases such as televisionsBoth ebates and the retailer confirmed they received the affiliate commissionNow they do not want to pay me m
I love ebates! Since I shop online a great deal, shopping through ebates, is a "no brainer" I have received substantial money in back ebates checksThe checks always arrive quarterly, as promised
Recently, I found an ebates check from last year that I had misplaced and never cashedThe check says "void after days" and it was well past days I contacted ebates customer service just to see if they would consider replacing the check They responded quickly and positively, once they verified that I indeed had not cashed the checkI could not have been more please with the customer service
I bought a laptop thru BestBuy.*** but laptops are excluded from cash backI did not know about this because never read the exclusionsTime passed and I did not see the cash back and asked customer service why I did not get itThey explained that to me, but as a courtesy they gave me the cash back, even though it is explicit in the BestBuy*** cash back rules
Of course it's a great app to earn "free money" butEBATES has a FANTASTIC customer support team! They are friendly and go above & beyond to help resolve any issuesTheir support team is every bit as great as getting the Big Fat Check!!!! I definitely recommend anyone and everyone try this out! You won't be disappointed!
I have received no cashback after making a purchase at *** *** through ebates.caWhen ebates first did not pay, I made an inquiry for my cashback payment, which was later resolved, and was planned to be paid out on August 15, I checked August 4, to make sure they did not remove the payment again, and realized that they didThis is the second time they quietly remove my cashback paymentI contacted them again, however, I am afraid they will only keep extending the issue until I stop trying
* *** * *** *** * *** * *** *** * *** *** * *** * *** *** * *** *** * *** * *** * *** *** * *** * *** ** * *** I made a purchase themru the ebates app on 9/4/in the amount of *** and ebates is refusing to credit my account the cash back earned for this purchaseThe cash back should be 4% of the subtotal =***
Made expensive purchases 1500+ each thru them with 8% and 6% cash backThe 8% cash back was not posted into my accountContacted themFirst, they said they did not get a response from the sellerThen, after few days, they said I used some other coupon with my order so they would not pay cash backIn return I provided them a recorded chat with the seller's rep, that confirmed my order was not associated with any couponAnd after that they said, the seller did not want to pay them their commissionThen I asked them to provide info on whom they contacted at the seller's so I could get info about my rebateThey refused, saying that would be their commercial secretThey do not provide any reliable evidence that the seller has really refused to payI would not recommend to make expensive purchases thru them
The customer service department is always quick to respond and resolve any issues I have
I have used this merchant many times recentlyThey used to quickly deliver the cash back advertised, but my most recent trips have resulted in only canned replies to tickets I submittedOne of the trips was far past the recommended amount of time for the cashback to post
Advertising sign up welcome bonus $for making a purchaseI received one check of $for the purchase I made but the company refuses to give the $welcome bonus and my other purchase of cashback of $They closed my account going off about my email isn't an email among other issues
Very satisfied! They are great and it's super easy!
On Friday, June 8th I made a purchase from *** using the EBATES*** websiteThe amount was for $I should have received my cash back bonus of 4% = $98.74, but instead I had to chase down Ebates*** no less than ***es and then was told the email associated with the account I made the purchase with was not validThis not true at all and I even gave them a copy of the actual receipt showing the email was the sameThis business is a fraud and they do not pay customers so they can keep the moneyBelow are the emails I sent and receivedMember Services (Ebates) Sep 1, 10:CDT Hello *** Unfortunately, we are not able to add Cash Back to your account for the order from ***When we looked into this, we found that the order was attributed to an email not sent by EbatesYou can only earn Cash Back when you start your shopping at EbatesFind more information on how to earn Cash Back at *** Feel free to reach ou
I love this business! Customer service is always helpful and quick to respond I've had to contact them on two separate occasions and they have responded the same day to resolve my issues It is a great way to earn rewards for your purchases!
Ebates is essential for saving moneyI’ve been a member since 2001, have received 1200.00+ Best thing when there is a problem with one of their merchants even a bigwig like Walmart they treat their members with respect and attempt to lend assistanceI would recommend this is the site to start all your shopping!
I placed an order with a microsoft thru Ebates on 12/17/solely becasuebEbates was advertising 13% cash backI would have purchased these items from another retailer had it not been for the 13% cash back offer that was on their site because I found them cheaper in other placesNow, after months of back and forth with them they have finally added cash back to my accountunfortunately though it is for only $when they owe me close to $I have been able to get zero resolution working with Ebates directlyI want the money as advertised
I have been shopping through ebates for last 4-years and they have been goodBut my recent thanks giving shopping through ebates is forcing me to change my opinion about themThey are not responsive and even fail to pay you the earned moneyI have been sending them emails regarding my shopping trips and the referral bonus of $** that I earned, but they are not ready to respondemails and phone calls , still no resolutionI have no other choice than to file this public complaint
I was initially pleased when the first lure paid off and I received a $Walmart gift card as promisedHowever, since I joined about two months ago, I'm appalled to see that there is most certainly an ongoing deception and scam with this companySpecifically, the cash back percentage indicated through the browser extension at the time of purchase NEVER MATERIALIZES - instead, you get a lower amount than what was promisedI've made multiple purchases in the past couple of months and EVER SINGLE TIME the cash back I received was noticeable lowerWhile the individual amounts aren't enormous, they certainly add upFor me, personally, I estimate that Ebates has shortchanged me by at least 30% of what I was supposed to get this month aloneMultiply that by who knows how many site-wide users and this really seems like a very, very shady and unethical way to do business
What makes the whole thing even more suspicious is the lengthy, ridiculously complicated way that Ebates expects you to detail the issues you have with a payout that isn't in the amount that you should be gettingThey very obviously realize that most people won't have the time to deal with that and then they get away with it
Case in point: this month alone, I noticed a discrepancy in the cash back both per transaction and listed as "pending" on my Ebates account for a total of more than half a dozen purchasesEbates expects you to send them the EXACT DETAILS of each transaction, including the order confirmation, break down of each item ordered etc - basically everything - for each transaction you have a problem withIn my case, I would have to do that or more times, each time going through the same customer service contact form
I've also noticed that the notifications I get in my email don't match with what comes up on the browser extension, and the amount varies even with the notifications of the extension itselfMine went down by over $earlier today for no apparent reason - no payout has been made
Last but not least: I've fallen prey to the very same scam they've been running with a pmessage that tell you that you're going to get $for referring person and that person gets $What they don't tell you is that (a) you don't get anything unless that person makes a purchase and (b) there's a tiered scale based on which you *supposedly* get the rewardTalk about complete misrepresentation!!
BOTTOM LINE: use with extreme caution, keep tabs on everything because chance are they're basically ripping everyone offPersonally, I'll see how things turn out in the next couple of days...but if this keeps happening that I'm not getting anywhere near the amount of cash back promised, I'm pulling the plug
2/17/Ebates has not delivered the check for $It was sent on 2/8/2016, but unlike other times it is not in my possessionI need my check2/17/Hello, On 2/8/2016, Ebates states on their website that a check in the amount of $was sent to me via regular mailMy Ebates account has been set to mail all checks and even updated to say soI have rarely ever had to ask for a check to be sentIt usually arrived before the email stating that it was being sentOn 2/13/2016, an inner-site email was sent to Ebates asking about the check; and *** stated that Ebates has up to twenty-one (21) days to send their checks outIf I have never had to wait before, what makes them think that the check is still on its way? (see below) Ebates (Ebates) Feb 13, 12:Hello ***, Your check has been mailedIt is best for us to allow days for the check to arriveIf it still has not arrived after this period, please let us know, so we can look into this matter with our bank and t
I had a problem trying to make a purchase online using the Ebates website wherein the vendor's site would not work for the buy one get one free items I was trying to purchase, but it worked on the vendor's website onlyThe Ebates customer service representative had me to place the order on the vendor's website and submit my order number, purchase date, price breakdown, and shipping amount and forward that information back to him, and my order was applied to my Ebates account I received my 4% Ebates cash back and have been relieved of my frustrationsI'm a happy shopper now
Purchased a television for $*** from *** *** on 02/05/*** and clicked through my account on ebates.com before payingWas supposed to receive a check for $*** to be mailed out on 05/15/*** for using the ebates shopping portalUpon checking the account the evening of 05/15/***, website did not have any information on whether the check had been mailedCalled ebates via phone to find out whyNext day, website showing check for $*** is now going to be mailed out on 08/15/***After communicating via phone and email, I was told that they will not be paying me due to abuse of their "referral and sign up bonus." I never referred anyone nor was given a sign up bonusI simply want the $*** that is supposed to be paidThe pattern of complaints here seem to show that ebates does not want to pay what is owed to their members on larger purchases such as televisionsBoth ebates and the retailer confirmed they received the affiliate commissionNow they do not want to pay me m
I love ebates! Since I shop online a great deal, shopping through ebates, is a "no brainer" I have received substantial money in back ebates checksThe checks always arrive quarterly, as promised
Recently, I found an ebates check from last year that I had misplaced and never cashedThe check says "void after days" and it was well past days I contacted ebates customer service just to see if they would consider replacing the check They responded quickly and positively, once they verified that I indeed had not cashed the checkI could not have been more please with the customer service
Customer service is not needed often, but when it is, I find it to be quick and accurate as well as pleasant
I bought a laptop thru BestBuy.*** but laptops are excluded from cash backI did not know about this because never read the exclusionsTime passed and I did not see the cash back and asked customer service why I did not get itThey explained that to me, but as a courtesy they gave me the cash back, even though it is explicit in the BestBuy*** cash back rules
Of course it's a great app to earn "free money" butEBATES has a FANTASTIC customer support team! They are friendly and go above & beyond to help resolve any issuesTheir support team is every bit as great as getting the Big Fat Check!!!! I definitely recommend anyone and everyone try this out! You won't be disappointed!