I followed eBates*** process to buy from *** and receive 15% in rebates for my purchaseMy order #*** from *** subtotaled $Per eBates, you are required to log a shopping trip with the vendor prior to completing your purchaseMy eBates account clearly shows that I logged multiple shopping trips for *** on My 9, so that I could ensure that the 15% was processed correctlyAfter several inquiries with eBates where I followed up on the status of my rebate, I received a message stating that my purchase did not qualify for rebate because "this order was placed in a manner which gave the credit for the sale to another website that partners with this store." As I am not privy to the innerworkings of *** nor eBates' website functionality, this issue does not fall within my sphere of controlThe issue that was mentioned is between *** and eBates, not an issue to be resolved between me and eBates and amounts to consumer deception on the part of eBates***
Ebates is not honoring their advertising on larger purchases and cash back amountsTwo different attempts at contacting Ebates regarding this issue received no response backThe backstory: I used Ebates for all of my online holiday shopping this yearSome transactions processed correctlyHowever, I noticed that many double points offers and larger amounts did notI made these purchases taking my Ebates rewards into account as I shopped for competitive prices, and I feel as though I have been defrauded by advertisingI first noticed the issue with the purchase of a cell phone via a major retailer for which $** cash back was offeredI contacted Ebates Customer Service and they fixed the amountYAY! I was very encouraged and vowed to use Ebates more in the future! However, that incident caused me to realize that many of my purchases that I though were earning cash back had not been creditedCome to think of it, they never did credit my double cash back at *** for the two la
Watch Out ! Ebates missed so many transaction specially big spent oneAfter I did send with proof all I see missing money from my accountThis site is abusing internet advertisement and banner profit period and all the clicking clicked double banner and ad ad ad ....so stressfulI tried to call or email to Ebates but you can't find their contact email or numberOnly I can see the small chat box with no respond from Ebates
Been a member of ebates since Despite Ebates claims that they provide percentage rebates and cash back on purchases from participating vendors, 90% of the time they don't post what is due and I have had to fight tooth and nail, waiting sometimes months for my ebates account to be credited what is due meToday someone named *** *., Member Operations Analyst, Ebates.com closed my account and refuses to give me the money that is due meI cannot even get into my account however I can send you screenshots and emails sent prior to my account shut down to prove that money is due meMy experience with ebates has been nothing short of fraudThey claim that they cannot pay you until they are paid by the vendor, but then claim teh vendor never paid them!!!! It's a chicken and egg business model that really is just a bunch of hooeyThey owe me *** plus another $*** off a *** *** which they are yet to acknowledgeThe total is $***
Dec 29,I had purchased a product from *** Canada for which Ebates.ca offered 10% cash backThey confirmed it in chat and refuse now to pay Dec 29,I had purchased a product from *** Canada for which Ebates.ca offered 10% cash backThey confirmed it in chat and refuse now to payI returned to them with request of paymentThey confirmed the fact that it was a conversation over the chat where they confirmed 10% cash backBut, because of regulation with ***, they do not provide any payment on hardware purchasesThey refuse to bay promised 10% at the day of purchaseOrder number: *** Order date: December 29,
Ebates has not given me the 2% rebate on a purchase of a Dell laptop on April I received the rebate for an accessory I purchased at the same timeI have been exchanging emails with Member Services, including sending them a receipt for the purchase, but I keep getting the run around and told that they are checking with DellThey have the receipt - what more do they need?
Ebates offers rebates for online purchases through various online store purchasesHere is my purchase followed by my complaintStore : *** *** * *** *** *** *** *** * *** Order Date : 2017-04-16:09:Amount : *** Shopping Trip : *** *** ** * *** I have contacted *** regarding their refusal to issue an "ebate" regarding my reservation for this tripI've been given a timeline outside of their standard policyAs seen in other reviews in similar situations, eBates tells customers via customer support communication to wait weeks in an attempt to brush them off and hope they forgetNowhere on the site is this written, but 4-business days isI would not have made this purchase through *** if not for their 10% rebate promise ($**)
On Sunday, June 3rd I made a purchase from *** using the EBATES*** websiteThe amount was for $I should have received my cash back bonus of 4% which = $37.68, but instead I had to chase down Ebates*** no less than times and then was told the email associated with the account I made the purchase with was not validThis not true at all and I even gave them a copy of the actual receipt showing the email was the sameThis business is a fraud and they do not pay customers so they can keep the moneyBelow are the emails I sent and receivedMember Services (Ebates) Sep 1, 09:CDT Hello ***, Unfortunately, we are not able to add Cash Back to your account for the order from *** When we looked into this, we found that the order was attributed to an email not sent by EbatesYou can only earn Cash Back when you start your shopping at EbatesMember Services (Ebates) Aug 7, 13:CDT Hello ***, Thank you for your replyWe are only able to add Cash Back
I made a purchase through ebates for a very expensive item from overstock.comThis purchase total was $874.47, of which I should have gotten 6% backI did not receive my cash back, so I filed a "where's my money?" claim on June 5, Ebates reached out to overstock and only TODAY informed me that they will not give me my rightfully earned money because I used a couponThis coupon was found on overstocks website, and it makes no sense that I would not receive my cash backThis is advertising and I would like my cash back
First of all, I love getting this money back, of course! That aside, I am EXTREMELY impressed with eBates customer serviceI reached out to eBates Member Services (via email) because I did not wind up getting cash back on something I had purchased when I expected toMember Services was responsive in a very timely, personable, and clear manner for every communication...and then when they were not able to get me the cash back from that store purchase because they could not locate the records from the store, they made good by giving me credit themselvesThey made a on this previously negative situation, extremely positive and therefore have now converted me into a super-passionate fan of eBates!!! I am now going to be an even bigger advocate for eBates! Amazing job eBates staff and great business policy eBates! Keep it up!
I have an issue with this company! They are saying I can not do 3rd party transactions however nowhere on the website does it state thatI have looked over the FAQ section dozens of timesThey have been letting me do this for months now all of a sudden there is a 3rd party issue which I still don't see on their websiteThey have frozen my account and are refusing to pay what I earnedI believe they are just doing that because of the amount but it doesn't stipulate this anyplace at all on the site I have referred many people to them and its never been an issueNowhere does it say you can do 3rd party transactions and I am very upset about thisI need them to release the hold on my account and issue the check for the pending funds I have for the purchases
Please beware ebates is an awful company! They would not let me help me assist my year old Father in setting up his account and in making purchasesEbates lures you in with referral bonus and then remove them from your account right before checks are to go outI will be switching to coupon cash back as my family and friends do alsoTo top it off they have incredibly rude staff who don't respond to any form of communicationI had to request supervisor intervention for consecutive weeks and was not contacted back until I threatened bad pressThis company should be ashamed of themselves!
eBates is a SCAM!
DO NOT waste your time on this applicationthey offer you cash back on purchasesonce you spend money through the app, they send you an email confirming that your account balance has been creditedyou'd think it was that easy but it's notDAYS later they remove the money from your account balance without any sort of notification or explanationin hopes that you won't notice they took money out of your accountyou can open a case for the missing credit but then they just reply and give you a nonsense reason why the transaction doesn't qualify for the credit that has already been confirmedI purchased $on *** on Black Friday because the eBates deal was 12.5% cash backthe following day, I received the eBates email that confirmed my account had been credited $for the purchasea few days after that, I logged in and noticed the $had been deleted from my balance as if it never existedI opened a case for missing cash back and I was told that I didn't qualify because of the coupon code I used on my ordercomicalthey offer coupon codes to customers and then when we use them, they tell us we don't qualifyDO NOT GIVE THIS COMPANY YOUR BUSINESS! THEY ARE UNPROFESSIONAL SCAM ARTISTS
Email Thread ***-*** After I referred to my family members and did not received any referral credit for it I have been told: "As they are unable to validate their accounts, and appear to have been created for and/or paid for by you, we will be leaving the accounts deactivated." I reached out to my referrals and been told they already submitted the require information to validate their accountsHow can my account be penalize for referring and not even getting credit for itPlease advise
I followed eBates*** process to buy from *** and receive 15% in rebates for my purchaseMy order #*** from *** subtotaled $Per eBates, you are required to log a shopping trip with the vendor prior to completing your purchaseMy eBates account clearly shows that I logged multiple shopping trips for *** on My 9, so that I could ensure that the 15% was processed correctlyAfter several inquiries with eBates where I followed up on the status of my rebate, I received a message stating that my purchase did not qualify for rebate because "this order was placed in a manner which gave the credit for the sale to another website that partners with this store." As I am not privy to the innerworkings of *** nor eBates' website functionality, this issue does not fall within my sphere of controlThe issue that was mentioned is between *** and eBates, not an issue to be resolved between me and eBates and amounts to consumer deception on the part of eBates***
My ebates account currently has a balance of $since May 23, 2015, but I have not received the check for my cashback yet
Money just for shoppingWho doesn't love that! Also, excellent customer service!
Amazing customer service!
Ebates is not honoring their advertising on larger purchases and cash back amountsTwo different attempts at contacting Ebates regarding this issue received no response backThe backstory: I used Ebates for all of my online holiday shopping this yearSome transactions processed correctlyHowever, I noticed that many double points offers and larger amounts did notI made these purchases taking my Ebates rewards into account as I shopped for competitive prices, and I feel as though I have been defrauded by advertisingI first noticed the issue with the purchase of a cell phone via a major retailer for which $** cash back was offeredI contacted Ebates Customer Service and they fixed the amountYAY! I was very encouraged and vowed to use Ebates more in the future! However, that incident caused me to realize that many of my purchases that I though were earning cash back had not been creditedCome to think of it, they never did credit my double cash back at *** for the two la
Watch Out ! Ebates missed so many transaction specially big spent oneAfter I did send with proof all I see missing money from my accountThis site is abusing internet advertisement and banner profit period and all the clicking clicked double banner and ad ad ad ....so stressfulI tried to call or email to Ebates but you can't find their contact email or numberOnly I can see the small chat box with no respond from Ebates
Been a member of ebates since Despite Ebates claims that they provide percentage rebates and cash back on purchases from participating vendors, 90% of the time they don't post what is due and I have had to fight tooth and nail, waiting sometimes months for my ebates account to be credited what is due meToday someone named *** *., Member Operations Analyst, Ebates.com closed my account and refuses to give me the money that is due meI cannot even get into my account however I can send you screenshots and emails sent prior to my account shut down to prove that money is due meMy experience with ebates has been nothing short of fraudThey claim that they cannot pay you until they are paid by the vendor, but then claim teh vendor never paid them!!!! It's a chicken and egg business model that really is just a bunch of hooeyThey owe me *** plus another $*** off a *** *** which they are yet to acknowledgeThe total is $***
Dec 29,I had purchased a product from *** Canada for which Ebates.ca offered 10% cash backThey confirmed it in chat and refuse now to pay Dec 29,I had purchased a product from *** Canada for which Ebates.ca offered 10% cash backThey confirmed it in chat and refuse now to payI returned to them with request of paymentThey confirmed the fact that it was a conversation over the chat where they confirmed 10% cash backBut, because of regulation with ***, they do not provide any payment on hardware purchasesThey refuse to bay promised 10% at the day of purchaseOrder number: *** Order date: December 29,
Ebates has not given me the 2% rebate on a purchase of a Dell laptop on April I received the rebate for an accessory I purchased at the same timeI have been exchanging emails with Member Services, including sending them a receipt for the purchase, but I keep getting the run around and told that they are checking with DellThey have the receipt - what more do they need?
Ebates offers rebates for online purchases through various online store purchasesHere is my purchase followed by my complaintStore : *** *** * *** *** *** *** *** * *** Order Date : 2017-04-16:09:Amount : *** Shopping Trip : *** *** ** * *** I have contacted *** regarding their refusal to issue an "ebate" regarding my reservation for this tripI've been given a timeline outside of their standard policyAs seen in other reviews in similar situations, eBates tells customers via customer support communication to wait weeks in an attempt to brush them off and hope they forgetNowhere on the site is this written, but 4-business days isI would not have made this purchase through *** if not for their 10% rebate promise ($**)
On Sunday, June 3rd I made a purchase from *** using the EBATES*** websiteThe amount was for $I should have received my cash back bonus of 4% which = $37.68, but instead I had to chase down Ebates*** no less than times and then was told the email associated with the account I made the purchase with was not validThis not true at all and I even gave them a copy of the actual receipt showing the email was the sameThis business is a fraud and they do not pay customers so they can keep the moneyBelow are the emails I sent and receivedMember Services (Ebates) Sep 1, 09:CDT Hello ***, Unfortunately, we are not able to add Cash Back to your account for the order from *** When we looked into this, we found that the order was attributed to an email not sent by EbatesYou can only earn Cash Back when you start your shopping at EbatesMember Services (Ebates) Aug 7, 13:CDT Hello ***, Thank you for your replyWe are only able to add Cash Back
I made a purchase through ebates for a very expensive item from overstock.comThis purchase total was $874.47, of which I should have gotten 6% backI did not receive my cash back, so I filed a "where's my money?" claim on June 5, Ebates reached out to overstock and only TODAY informed me that they will not give me my rightfully earned money because I used a couponThis coupon was found on overstocks website, and it makes no sense that I would not receive my cash backThis is advertising and I would like my cash back
First of all, I love getting this money back, of course! That aside, I am EXTREMELY impressed with eBates customer serviceI reached out to eBates Member Services (via email) because I did not wind up getting cash back on something I had purchased when I expected toMember Services was responsive in a very timely, personable, and clear manner for every communication...and then when they were not able to get me the cash back from that store purchase because they could not locate the records from the store, they made good by giving me credit themselvesThey made a on this previously negative situation, extremely positive and therefore have now converted me into a super-passionate fan of eBates!!! I am now going to be an even bigger advocate for eBates! Amazing job eBates staff and great business policy eBates! Keep it up!
I have an issue with this company! They are saying I can not do 3rd party transactions however nowhere on the website does it state thatI have looked over the FAQ section dozens of timesThey have been letting me do this for months now all of a sudden there is a 3rd party issue which I still don't see on their websiteThey have frozen my account and are refusing to pay what I earnedI believe they are just doing that because of the amount but it doesn't stipulate this anyplace at all on the site I have referred many people to them and its never been an issueNowhere does it say you can do 3rd party transactions and I am very upset about thisI need them to release the hold on my account and issue the check for the pending funds I have for the purchases
Please beware ebates is an awful company! They would not let me help me assist my year old Father in setting up his account and in making purchasesEbates lures you in with referral bonus and then remove them from your account right before checks are to go outI will be switching to coupon cash back as my family and friends do alsoTo top it off they have incredibly rude staff who don't respond to any form of communicationI had to request supervisor intervention for consecutive weeks and was not contacted back until I threatened bad pressThis company should be ashamed of themselves!
eBates is a SCAM!
DO NOT waste your time on this applicationthey offer you cash back on purchasesonce you spend money through the app, they send you an email confirming that your account balance has been creditedyou'd think it was that easy but it's notDAYS later they remove the money from your account balance without any sort of notification or explanationin hopes that you won't notice they took money out of your accountyou can open a case for the missing credit but then they just reply and give you a nonsense reason why the transaction doesn't qualify for the credit that has already been confirmedI purchased $on *** on Black Friday because the eBates deal was 12.5% cash backthe following day, I received the eBates email that confirmed my account had been credited $for the purchasea few days after that, I logged in and noticed the $had been deleted from my balance as if it never existedI opened a case for missing cash back and I was told that I didn't qualify because of the coupon code I used on my ordercomicalthey offer coupon codes to customers and then when we use them, they tell us we don't qualifyDO NOT GIVE THIS COMPANY YOUR BUSINESS! THEY ARE UNPROFESSIONAL SCAM ARTISTS
Email Thread ***-*** After I referred to my family members and did not received any referral credit for it I have been told: "As they are unable to validate their accounts, and appear to have been created for and/or paid for by you, we will be leaving the accounts deactivated." I reached out to my referrals and been told they already submitted the require information to validate their accountsHow can my account be penalize for referring and not even getting credit for itPlease advise
Great company with outstanding customer service!
Excellent customer service Great way to save moneyI would recommend to anyoneCrazy NOT to use this site
Great business!