Ebates is and has been advertising 10% cash back on purchases from *** in the "patio and garden" categoryOn March 19, 2018, I made a purchase of $3,through the Ebates link for 10% cash back from *** in the "patio and garden" category (order No* ***)The purchase was made only through Ebates and *** and involved no other cash back or promotional service or couponsI have not received the advertised cash back from Ebates and have contacted Ebates Member Services several times for an updateThey advised me that they were working on it and would get back to meOn April 18, 2018, I received an e-mail from Ebates Member Services saying that I will not be getting the cash back because my order is attributed to "another site" and that I must have used some other coupon, promotion, or cash back siteThis is completely and Ebates has not given me any information or proof to substantiate this claimI only use Ebates for promotions and cash
OUTSTANDING customer service for a website only business ! Had a small issue that was resolved immediately Fun , interesting and reward based website -easy to use !!
I wanted to share a very positive experience I had with Ebates member services rep *** *I never received my “Big Fat Check” which was issued in early February US Mail problem? Not sureAnyway, Ebates will be issuing a replacement check*** was prompt, courteous, and professional during all communications we had regarding the matter This was very much appreciated! We don’t always have such a pleasant experience when dealing with “customer” or “membership” svc issues these days
The best customer service I've seen in any company by farQuick to respond to your questions and explaining how everything worksI recommend this to everyone I can
I have used Ebates for a few years and have made multiple purchases on Ebates over the last monthsNever had an issueNow this month (11/15) I am due to get back a large amount for purchases made on my accountWithout warning, I went to use my account to make a purchase and find out my account has been cancelledI emailed customer service and they say it was closed due to the number of ineligible ordersMy orders were all eligible and it is stated in my pending cash backThey simply closed my account because they did not want to pay me the large sum of money I had coming to me
I've been using Ebates for a few years nowA few months ago, days ago to be exact, I saw Ebates was advertising 10% back on Walmart purchasesBeing that I was in the market for a new tv and vacuum, I went ahead and purchased them using my Ebates appWell days later and my 10% on a $ order is now where to be had, and even worse it seems the representatives stopped responding to my emailsVery disheartened by the way this is being handled
Haven't yet figured out whether it was my scror a glitch with the app but regardless, Ebates was prompt in responding to my question, provided guidance on what they needed from me...and within a few hours of my call, they had resolved the problem, credited my account and I'm confident moved on to the satisfactory handling of the next issue that popped up
In our competitive environment todayEbates knows that customer service is what makes the difference and brings people backtime and time again
Seems to mein a far away, long ago U.Sthat was standard!! Hope it's making a grand reappearance!! Cheers
ExcellentTRULY EXCELLENTCustomer Service
Ebates is really a great thing We use all our 'ebates' cash back to help others or give to the Lord's work This is a great way to increase our giving Thank you Ebates!
Someone consolidate my account which is associated with my email address I used to register to his/hers and stole all my pending cashback on 6/16/I did not realize my account is breached until I found it's not available on 8/7/I have not received any email from ebates informing me of this action or alertAnd I do not understand how could someone do that without proving *** is the one that registered this accountNow I contacted ebates customer service and they told me consolidation is irreversible so I can't use my email address anymore and ebates won't reissue my stolen cashbackIronically, ebates agent recommended me contacting my local police department to fill a claim
I have been using Ebates in order to save moneyI search for companies who provide a rebate through Ebates and make the purchase then receive the Ebate as set out on the Ebates website for refundI just purchased and item from *** *** *** *** as the subtotal and I was to receive 3% cash back on that amount, but never received itThey "investigated" and said When we looked into this order, " Which is not true, I went to the *** *** website, it never diverted me from the *** *** website clicked on my icon for Rebates that popped up advising I would receive 3% cash back for this purchase, I went into the Ebates website and confirmed the shopping trip was showing on the list of "shopping trips" then I purchased the item which was coming in two piecesI paid via the *** *** website, I received confirmation of the shipping of the item from the *** *** website and received the package accordinglyThey not only refused to provide me with the $*** rebate, but when I we
I absolutely love shopping online and how awesome is it to get money back just by shopping through eBatesI love this siteSuch amazing customer service and all of the associates are friendly and fast at answering any questions I haveI had a few purchases that didn't capture but reached out to an associate who quickly compensated me for the mistakeI couldn't ask for an easier way to shop online
Every time I have a question about my cash back or an issue, the customer service team always helps Everyone that o have dealt with are always friendly and very accommodating I joined Ebates a few months ago so I'm fairly new to it but very happy that I did!
Always worth going thru when shopping online Any problems and you can contact their friendly customer service and you will feel like you have been treated fairly Well worth signing up for!
I've been using Ebates for over a year now, and I'd never had a problem until recentlyI'd made a pretty large purchase at a department store, and I was super excited because it was a high cash back dayHowever, I never got the payout for the shopping tripI reached out to Ebates customer service about it, and they responded so quickly and took care of the problem for me with no hassleI was so impressed with not only how quickly they responded, but how truly helpful they were
I purchased dell desktop through ebates*** then dell.com on 12/10/2017, at that time Ebates showed 10% cash back from dell.comI got the computer from dell, and ebates.com showed no cash backcontacted them on 12/19/2017, was told it will take up to days to verify the purchaseI have received email from ebates.com times, last one was 1/11/2018, was told still waiting from dellI emailed them the order confirmation email, which clear states the purchase I made, and it is cleared showed on dell.com website alsoThe computer purchase total is
I am quite disappointed with ebatesI received one very small check in Aug I was told I would get the next check in Nov No check receivedI have about $coming, and I was told next check in Feb No check sent or receivedNow the site says next check in May They keep telling me to add my address so I can get a checkI have verified my address at least five times, to no avail This company seems to be a scamDon't waste your time
Misleading, misrepresentation of policies, and vindictive practices ebates is an online rebate site where one is directed from the home site to merchants across the internetWhen one makes a purchase at one of these merchants, having been directed through ***, a commission is paid to ebates, who then claim to share this amount with their customer/userThey also have a referral system, whereby one is supposed to receive $for every person referred following their first purchaseI referred several friends and colleagues, who made thousands in purchases, bringing ebates considerable revenue in commissionsHowever, the company refused to share or pay out anything to myself or my referrals, accusing the referrals of being "fake"This is an outrageous and scurrilous accusationIt appears as nothing more than ebates simply not wanting to pay out either the referral bonus or the commissions from the purchases madeInstead, they have (conveniently for their position) simply shut
Great company so far! Haven't been a member long and am sorry I didn't join sooner Easy, user-friendly website, and excellent customer service I had an issue (based on my lack of knowledge) and my cash back bonus was taken care, and added to my account, in less than hours I'm extremely happy Thanks Ebates
Ebates is and has been advertising 10% cash back on purchases from *** in the "patio and garden" categoryOn March 19, 2018, I made a purchase of $3,through the Ebates link for 10% cash back from *** in the "patio and garden" category (order No* ***)The purchase was made only through Ebates and *** and involved no other cash back or promotional service or couponsI have not received the advertised cash back from Ebates and have contacted Ebates Member Services several times for an updateThey advised me that they were working on it and would get back to meOn April 18, 2018, I received an e-mail from Ebates Member Services saying that I will not be getting the cash back because my order is attributed to "another site" and that I must have used some other coupon, promotion, or cash back siteThis is completely and Ebates has not given me any information or proof to substantiate this claimI only use Ebates for promotions and cash
OUTSTANDING customer service for a website only business ! Had a small issue that was resolved immediately Fun , interesting and reward based website -easy to use !!
I wanted to share a very positive experience I had with Ebates member services rep *** *I never received my “Big Fat Check” which was issued in early February US Mail problem? Not sureAnyway, Ebates will be issuing a replacement check*** was prompt, courteous, and professional during all communications we had regarding the matter This was very much appreciated! We don’t always have such a pleasant experience when dealing with “customer” or “membership” svc issues these days
The best customer service I've seen in any company by farQuick to respond to your questions and explaining how everything worksI recommend this to everyone I can
I have used Ebates for a few years and have made multiple purchases on Ebates over the last monthsNever had an issueNow this month (11/15) I am due to get back a large amount for purchases made on my accountWithout warning, I went to use my account to make a purchase and find out my account has been cancelledI emailed customer service and they say it was closed due to the number of ineligible ordersMy orders were all eligible and it is stated in my pending cash backThey simply closed my account because they did not want to pay me the large sum of money I had coming to me
I've been using Ebates for a few years nowA few months ago, days ago to be exact, I saw Ebates was advertising 10% back on Walmart purchasesBeing that I was in the market for a new tv and vacuum, I went ahead and purchased them using my Ebates appWell days later and my 10% on a $ order is now where to be had, and even worse it seems the representatives stopped responding to my emailsVery disheartened by the way this is being handled
Haven't yet figured out whether it was my scror a glitch with the app but regardless, Ebates was prompt in responding to my question, provided guidance on what they needed from me...and within a few hours of my call, they had resolved the problem, credited my account and I'm confident moved on to the satisfactory handling of the next issue that popped up
In our competitive environment todayEbates knows that customer service is what makes the difference and brings people backtime and time again
Seems to mein a far away, long ago U.Sthat was standard!! Hope it's making a grand reappearance!! Cheers
ExcellentTRULY EXCELLENTCustomer Service
Ebates is really a great thing We use all our 'ebates' cash back to help others or give to the Lord's work This is a great way to increase our giving Thank you Ebates!
Love ebates!
Someone consolidate my account which is associated with my email address I used to register to his/hers and stole all my pending cashback on 6/16/I did not realize my account is breached until I found it's not available on 8/7/I have not received any email from ebates informing me of this action or alertAnd I do not understand how could someone do that without proving *** is the one that registered this accountNow I contacted ebates customer service and they told me consolidation is irreversible so I can't use my email address anymore and ebates won't reissue my stolen cashbackIronically, ebates agent recommended me contacting my local police department to fill a claim
I have been using Ebates in order to save moneyI search for companies who provide a rebate through Ebates and make the purchase then receive the Ebate as set out on the Ebates website for refundI just purchased and item from *** *** *** *** as the subtotal and I was to receive 3% cash back on that amount, but never received itThey "investigated" and said When we looked into this order, " Which is not true, I went to the *** *** website, it never diverted me from the *** *** website clicked on my icon for Rebates that popped up advising I would receive 3% cash back for this purchase, I went into the Ebates website and confirmed the shopping trip was showing on the list of "shopping trips" then I purchased the item which was coming in two piecesI paid via the *** *** website, I received confirmation of the shipping of the item from the *** *** website and received the package accordinglyThey not only refused to provide me with the $*** rebate, but when I we
I absolutely love shopping online and how awesome is it to get money back just by shopping through eBatesI love this siteSuch amazing customer service and all of the associates are friendly and fast at answering any questions I haveI had a few purchases that didn't capture but reached out to an associate who quickly compensated me for the mistakeI couldn't ask for an easier way to shop online
Every time I have a question about my cash back or an issue, the customer service team always helps Everyone that o have dealt with are always friendly and very accommodating I joined Ebates a few months ago so I'm fairly new to it but very happy that I did!
Always worth going thru when shopping online Any problems and you can contact their friendly customer service and you will feel like you have been treated fairly Well worth signing up for!
I've been using Ebates for over a year now, and I'd never had a problem until recentlyI'd made a pretty large purchase at a department store, and I was super excited because it was a high cash back dayHowever, I never got the payout for the shopping tripI reached out to Ebates customer service about it, and they responded so quickly and took care of the problem for me with no hassleI was so impressed with not only how quickly they responded, but how truly helpful they were
This site is wonderfulWhen I had a question, customer service was prompt and extremely helpful in their responses!
I purchased dell desktop through ebates*** then dell.com on 12/10/2017, at that time Ebates showed 10% cash back from dell.comI got the computer from dell, and ebates.com showed no cash backcontacted them on 12/19/2017, was told it will take up to days to verify the purchaseI have received email from ebates.com times, last one was 1/11/2018, was told still waiting from dellI emailed them the order confirmation email, which clear states the purchase I made, and it is cleared showed on dell.com website alsoThe computer purchase total is
I am quite disappointed with ebatesI received one very small check in Aug I was told I would get the next check in Nov No check receivedI have about $coming, and I was told next check in Feb No check sent or receivedNow the site says next check in May They keep telling me to add my address so I can get a checkI have verified my address at least five times, to no avail This company seems to be a scamDon't waste your time
Misleading, misrepresentation of policies, and vindictive practices ebates is an online rebate site where one is directed from the home site to merchants across the internetWhen one makes a purchase at one of these merchants, having been directed through ***, a commission is paid to ebates, who then claim to share this amount with their customer/userThey also have a referral system, whereby one is supposed to receive $for every person referred following their first purchaseI referred several friends and colleagues, who made thousands in purchases, bringing ebates considerable revenue in commissionsHowever, the company refused to share or pay out anything to myself or my referrals, accusing the referrals of being "fake"This is an outrageous and scurrilous accusationIt appears as nothing more than ebates simply not wanting to pay out either the referral bonus or the commissions from the purchases madeInstead, they have (conveniently for their position) simply shut
Great company so far! Haven't been a member long and am sorry I didn't join sooner Easy, user-friendly website, and excellent customer service I had an issue (based on my lack of knowledge) and my cash back bonus was taken care, and added to my account, in less than hours I'm extremely happy Thanks Ebates