Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, While I accept this resolution, there's no way they could make up for my aunt's aggravation & extra work on her 90th birthday
ORDER# [redacted] , please accept my sincere condolences for your lossThe florist delivered this arrangement on 4/in the afternoonIt was delivered to the Mortuary by ***This was a memorial service on 4/17@11Am without a burial and the funeral home may have taken some of the flowers to the familyWe have issued a partial refund in the amount of $based on the information provided by the florist who did deliver the arrangement to the funeral home for the serviceA refund of $has been applied to transaction id [redacted] The following email was sent to " [redacted] ":A refund in the amount of $has been issuedIt may take your bank up to days to process this refundWe apologize for any inconvenience
"My name is Chris with the Avas Flowers customer service management and I’m very sorry there was such trouble with this orderLet me start by apologizing for this and confirming that you were refunded in fullI've attached the details belowWe release our funds immediately, but it may take a few days for your bank/card to make those funds available to you again.08/07/10:30AM REFUNDED ORDERThe order has been refunded - Amount: $vs Transaction [redacted]
his is [redacted] I respond to the message that I received earlierThe reason that I rejected Avasflowers message, because they breached their contact with mewhen I over the flowers and other itemsthey promise that they will deliver all items actually like what I ordered and paid to them They delivered wrong items and one missing item that I paid for my first order on February 14, they didn't call or email to let me know that they mess up on my order until I call to complaint, I called them on February 15, 206,and they told me that they will reimburse $in my account and gave me $store credit and they will delivery the missing item in the next daythey send me an email telling me that they already delivered the missing itemon Wednesday, February 17, 2017, the item still not delivery, they are liar againI called them back, they told me that they have to check with the store and will let me know, then they email to let me know they will reimburse $and $in my account.on Friday, February 19, 2016, I decided to gave them another chance to fix their mistakeI made another order deliver to the same address and name on February 20, which is my brother's girlfriend's birthdayaround 8:00am on February 20, 2016, the delivery guy called me and let me the that the designer tell him not to delivery my order, and they will reimburse my second order the amount of $47.30.they intend to destroy my brother's girlfriend special day, my brother and his girlfriend get in a arguments on Valentine's day and her birthday, they are blame on mewhen I order the items, I expect the items deliver to the right destination, and the right person, not just return my money, then what is a point to order stuff on the special days.this avas flowers company didn't care about their customers and intend to destroy clients happinessavas flowers services are so bad, I want my full refund from my first order and I want avas to deliver another set of of roses and to apologize for what they have done to my brother's girlfriend,I don't think that they should do business any more, I read on their facebook, there are so many customers out there upset about this avas companythey hurt so many other customer felling
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, While I accept this resolution, there's no way they could make up for my aunt's aggravation & extra work on her 90th birthday
ORDER# [redacted] , please accept my sincere condolences for your lossThe florist delivered this arrangement on 4/in the afternoonIt was delivered to the Mortuary by ***This was a memorial service on 4/17@11Am without a burial and the funeral home may have taken some of the flowers to the familyWe have issued a partial refund in the amount of $based on the information provided by the florist who did deliver the arrangement to the funeral home for the serviceA refund of $has been applied to transaction id [redacted] The following email was sent to " [redacted] ":A refund in the amount of $has been issuedIt may take your bank up to days to process this refundWe apologize for any inconvenience
"My name is Chris with the Avas Flowers customer service management and I’m very sorry there was such trouble with this orderLet me start by apologizing for this and confirming that you were refunded in fullI've attached the details belowWe release our funds immediately, but it may take a few days for your bank/card to make those funds available to you again.08/07/10:30AM REFUNDED ORDERThe order has been refunded - Amount: $vs Transaction [redacted]
his is [redacted] I respond to the message that I received earlierThe reason that I rejected Avasflowers message, because they breached their contact with mewhen I over the flowers and other itemsthey promise that they will deliver all items actually like what I ordered and paid to them They delivered wrong items and one missing item that I paid for my first order on February 14, they didn't call or email to let me know that they mess up on my order until I call to complaint, I called them on February 15, 206,and they told me that they will reimburse $in my account and gave me $store credit and they will delivery the missing item in the next daythey send me an email telling me that they already delivered the missing itemon Wednesday, February 17, 2017, the item still not delivery, they are liar againI called them back, they told me that they have to check with the store and will let me know, then they email to let me know they will reimburse $and $in my account.on Friday, February 19, 2016, I decided to gave them another chance to fix their mistakeI made another order deliver to the same address and name on February 20, which is my brother's girlfriend's birthdayaround 8:00am on February 20, 2016, the delivery guy called me and let me the that the designer tell him not to delivery my order, and they will reimburse my second order the amount of $47.30.they intend to destroy my brother's girlfriend special day, my brother and his girlfriend get in a arguments on Valentine's day and her birthday, they are blame on mewhen I order the items, I expect the items deliver to the right destination, and the right person, not just return my money, then what is a point to order stuff on the special days.this avas flowers company didn't care about their customers and intend to destroy clients happinessavas flowers services are so bad, I want my full refund from my first order and I want avas to deliver another set of of roses and to apologize for what they have done to my brother's girlfriend,I don't think that they should do business any more, I read on their facebook, there are so many customers out there upset about this avas companythey hurt so many other customer felling