Capital Advance Solutions

As you pointed out, we did not call youWe don't have anything to do with consumers, we are strictly Business to BusinessWe don't do outbound telemarketing or cold calling That said, the Revdex.com still holds us responsible for any complaints that ultimately can be traced to us, and we have come to take this very seriouslyIt sounds like an unrelated party got carried away and called youYou reported that you are on the National DNC registry, so the call center that called you either made an error or they are falling off the wagonWe have already requested that all call centers DNC Do Not Call you, a request they are sure to grant Additionally, the possibility that these unrelated parties are backsliding concerns usThis will be vigorously investigatedThank you for bringing this to our attentionYour personal situation is corrected, and rest assured we will pro-actively hunt down and eliminate any possibility that this vendor is bypassing the controls that have been imposed

Revdex.com please note: This is a problem we can help with, due to our extensive contactsWe do not do any outbound calling, and we do not possess anything capable of robo-dialingWe do not employ robo-dialing vendorsHowever, in reality the problem here is that the complainant has been classified somewhere as a businessWe would gladly email all of our contacts to add this individual to every Do Not Call list, if we only had the phone number! Revdex.com please get us the number so we can help this poor fellowWe promise we will use the number only to reduce the number of sales callsThis is the high road: Not only do we want to avoid harm, but we sincerely want to help people with problems like this onePlease ask if we can have the phone number so we can ease the painThank you

Capital Advance Solutions does not make outbound callsWe do not do business with individuals, only other businessesWe do not use fictitious numbers [redacted] is not, and has never been a customer of oursWe have had absolutely zero contact with ***, in any form

CAS is strictly Business to Business, we have no interest in consumersWe do not do outbound calling other than to follow up with existing clientsWhile it is possible to work directly with CAS to get a business cash advance funded, we encourage you to work with our many highly qualified sales partnersWe are not operating a call center at this timeYou should really take this up with the owner of the call center That said, we have demanded that you not be contacted, and the call center you did interact with has agreed to reach out to their lead sources and have you added to their do not call registriesYou will not be bothered anymore, at least not by business cash advance people

[redacted] *We are strictly business to business, which technically is not subject to the National Do Not Call registry and generally is unregulated depending on the StateHowever, we don't do telemarketing for the simple reason that it does not work for usWe don't own or control any telemarketing companiesThat said, we are working to bring a new culture of sensitivity and TCPA compliance to the B2B telemarketing industry because that's what you want and what most people wantAdditionally, you personally should not have been called by anyone in the business to business community, because we put the word out they are not to call youIf anyone does call you, let us know--we will ramp up the pressure and get it taken care of.We do regret any inconvenience you may have sufferedWe wish you all the best; may you enjoy peace and health

Dear [redacted] We deeply regret your bad experience with a vendor that occasionally works with us, or used to work with usWe were able to identify the vendor, and we have fired themThey signed a document promising to uphold our image, and this incident proves they did not take that document seriously.Additionally, we have requested that all telephone marketers we are aware of add your phone number, which was provided in the complaint, to their Do Not Call listsThese vendors seldom if ever work with us, but we have some pull and we used it on your behalfYou should notice that you receive fewer unwanted callsWe realize this incident does not put us in a very good light, but if you ever do need financing we will try to make it up to you in that arena, as wellWe try very hard to be the bestEvery success to you in the New Year!

Complaint: [redacted] I am rejecting this response because:This was not a B2B call? This number is not associated with any business line, and therefore your presumption is incorrect and this activity falls within the three federal statutes which were violated? If you do not make telemarketing calls, then you purchased the information illegally obtained from those calls, which I would caution as it opens your company up for liability? Not only this, but three separate people I spoke to at your company hung up the phone when I politely asked for my information to be removed? They neglected to even request the phone number for which I contacted them to remove.If you are claiming to have received and purchased this information from a third party, please inform me as to appropriate contact information for this company.? Lastly, however you made the determination that I was a principal at ANY company was Regards, [redacted]

Complaint: [redacted] I am rejecting this response because: The reply from Capital Advance Solutions, LLC should insult the intelligence of the Revdex.com as it surely insults mineAs for their denial they possess no calling means and do not do so, well, the Federal Courts have ruled against them in [redacted] vs Capital Advance Solutions LLCNo longer can Capital Advance Solutions, LLCdeny their actions, the courts have ruled that they do and have done exactly what my complaint as well as all the others on this website claimWhat surprises me is that the New Jersey Revdex.com continues to give them an A rating! Regards, [redacted]

This company is full of [redacted] It is a complete and total scamThey use a "third party" to robo call people without regard to donotcall.gov (third party probably is off-shore)They open the call by saying, "you have been approved for a cash advance", then proceed to ask your name and the name of your businessThey have called me every day to try to loan me moneyI have spoken to their employees [redacted] and [redacted] I [redacted] hangs up when you ask him to please stop calling [redacted] has said he will take care of it, but no response yetI am glad to join the lawsuit against them, they are obviously a disreputable company and someone would have to be extremely to do business with a company that uses such tacticsStay away!

Complaint: [redacted] I am rejecting this response because:This company suggests that they did not directly call me And they may be technically correct However, they are clearly empowering or encouraging call centers to cold call folks and then transfer them once qualified This clearly violates the sprit and intent of DO NOT CALL.Companies should not be allowed to call numbers on the Do Not Call list AND they should NOT accept transfers or leads from companies that don't EXPLICITLY adhere to Do Not Call rules This practice is especially harmful to senior citizens who may not completely understand what they are being sold The fact that they have plenty of complaints in their file AND continue to have an A rating puzzles me Obviously, these complaints are the tip of the iceberg.What does a company have to do to get a lower Revdex.com rating? What is the purpose of the Revdex.com? Am I just wasting my time? Regards, [redacted]

We didn’t call youYou never talked to us, we checkedYou and us have no relationship whatsoever, no contact at allYou have no reason to target us with your frustrations Still, we put you on all the Do Not Call lists that we have knowledge ofYou will get fewer callsYou can’t be calling us 'scammers'That’s slanderIt’s also really unfair·? ? ? ? ? ? ? We established credit for hundreds of companies that truly needed our help to get started ·? ? ? ? ? ? ? We helped hundreds of companies overcome disasters such as hurricane Sandy ·? ? ? ? ? ? ? We helped thousands of companies overcome temporary cashflow problems or expand If you need business funding, we will get it done when others can’tWe will treat you fairly and with respectWe are the absolute best in our field Please be well, and enjoy the relative peace that we have negotiated on your behalf

This is a duplicate of a previous complaint in which we placed this business owner on a series of private do not call listsWe did not call this individualWe do not do telemarketingWe do not interact with consumers, we are strictly B2BWe are not affilia [redacted] with call centers or telemarketers and we do not control or own theseWe do not possess telemarketing equipment

Complaint: [redacted] I am rejecting this response because: This is a cookie cutter reply and blatantly falseCapital Advance Solutions, LLCcontracts with 3rd party telemarketers and in long established law and FCC rulings are vicariously liable for the conduct of their telemarketersSorrywrong answer Regards, [redacted]

Dear [redacted] We do not have equipment capable of robocalling, and we only make outbound calls under specific circumstances such as to follow up on documents and the likeThis is why you didn't see our number, it was not usWe also do not call cell phones except when authorized by clientsThe fact pattern in the complaint suggests you were called by several independent vendors, and one of those vendors apparently gave you our nameI did not find any record of you, which means you never actually got through to us and you certainly are not a customerRegarding the FBI, Secret Service, etc: You may want to google these agenciesRegardless, we are not being investigated by anyone, not criminally or for any reason whatsoeverThese matters are not criminal, and the source of the activity you report is not us, but completely unrelated partiesThat said, you are clearly frustrated, and we can and will help reduce your painYour phone number was provided on your complaint, so we added that number to every Do Not Call list that we have any influence over.We truly hope this helps you, [redacted] Be well

We recently disassociated with all of our prior lead vendors so that we could add consumer-level TCPA compliance to our Business to Business contractsAs always, we do not do outbound calling or interact with consumers at allWe are strictly business to business (B2B)So be aware that this is a third-party interaction in the Business to Business arenaWe could not get our old vendors to accept TCPA on their B2B as TCPA far exceeds B2B legal requirementsThis is a new lead source under contract to comply with TCPAIn other words they must count businesses as consumers.The manager of the call center reported that he reached out to this B2B contact personally and corrected the DNC issueAdditionally, he told me: We are speaking with each rep to confirm that we will not tolerate any negative, vulgar, or inappropriate verbiage being used towards anyone under any circumstancesIt should be obvious that we have taken third-party marketing very seriouslyThis particular vendor has an outstanding reputation in the B2B arena, and it is hoped and expected that this issue will not arise again

We didn’t call youYou never talked to us, we checkedYou and us have no relationship whatsoever, no contact at allYou have no reason to target us with your frustrationsStill, we put you on all the Do Not Call lists that we have knowledge ofYou will get fewer callsYou can’t be calling us 'scammers'That’s slanderIt’s also really unfair· We established credit for hundreds of companies that truly needed our help to get started· We helped hundreds of companies overcome disasters such as hurricane Sandy· We helped thousands of companies overcome temporary cashflow problems or expandIf you need business funding, we will get it done when others can’tWe will treat you fairly and with respectWe are the absolute best in our fieldPlease be well, and enjoy the relative peace that we have negotiated on your behalf

Keith - As you correctly noted, we did not call youWe don't do outbound callingWe don't possess equipment that can perform auto-dialing or 'robo-dialing'We do strictly business funding and we do not deal with the publicThat said, there have been too many problems with unrelated parties dialing people who don't wish to be botheredOne of the main problems is business to business sales calls that do not conform to TCPA regulations--they generally don't have toIn cooperation with the BBB, we are influencing business telemarketers to follow TCPA rules, and anyone that wishes to forward a call to us must prove that they are using the more stringent consumer rule setThis has been costly and distracting, but we feel that you will see a strong improvement in this less-regulated segmentOn a more personal level, we can put your number on many private do not call listsThese lists tend to be well-heededThank you for letting us know about the problemPlease do let us know if our corrective action is inadequate, just give it a few days for everyone to update you onto their do not call listsBe well, Keith

We don't have any record of talking to youYour complaint has nothing to do with usWe don't do telemarketing, we don't do business with individuals, and we didn't call youIf you were contacted by a third party and got them to transfer you specifically to us, then that third party was acting within all applicable laws and regulations.Regarding the rates: Subprime advances have a 12% cost of capital and a 7% loss rateSo a funder would have to charge at least 20% to break even, and more if they want to be profitable and to cover additional risksWe are not a funder, and we don't set the ratesIn order to get a better cost of capital, qualify for a better class of advanceYour sales representative will be able to help you with that.There are too many of these complaints, and it is no longer possible for us to allow the confusion between legal B2B calls and TCPA-regulated consumer telemarketing to affect our good nameIn cooperation with the Revdex.com, we will be extending TCPA protections to business owners, in fact everyoneThis necessitated a new compliance vendor, and will take a few weeks to implementIn the meantime, please let us know if you would like to be placed on a lot of private Do Not Call lists to cut down on your telemarketing calls

Telemarketer called my business. I'm actually in the market for a business line of credit so I took the call and began to get the description. They base their cash advance on your gross revenue over the last six months. So if you grossed 25k average over the last six months they will advance you 25k to your account in a few days. However when I asked what the terms of the advance were he became sketchy and didn't want to disclose them. He kept attempting to get my last six months of banking records. When I finally flat asked him the terms of the loan he said we don't have terms just a flat fee. I said "which is?" and he hung up on me. They originally used an outside company to break the Do Not Call Registry guidelines and also the BBB Guidelines then hang up when you want details of the funding? I would not use this company. Very shady practices.

[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Should this company engage in future fraudulent marketing attempts or engage in purchasing leads from third parties whose marketing policies to acquire said leads are fraudulent, I will open a new complaint and reference this complaint ID Regards, [redacted]