Capital Advance Solutions

We did not call youWe deal only with businesses, never consumersWe do not possess equipment capable of robo-dialingWe do not do telemarketing.Your complaint is identical, word for word, to other complaints received at the same time, and we have no record of youRegardless, we have put the
provided number on the Do Not Call lists that we have access toRevdex.com please review the complaints around the end of March, and remove the complaints with identical verbiage

*** *We have placed you on dozens of private Do Not Call lists, and we are fairly certain you have not been called in some timeThis was your sta*** wishPlease confirm that you are no longer being called about business cash advances

Complaint: ***
I am rejecting this response because:The company states: "Keith - As you correctly noted, we did not call youWe don't do outbound callingWe don't possess equipment that can perform auto-dialing or 'robo-dialing'." This is because they hire a 3rd party company to do this for them I am still getting calls
Regards,
Keith ***

This is clearly a reasonable guy who understands the industryHe's right in that a vendor with an avatar failed to filter his number out due to out of date filtersThis is something that can't be permittedIt is a pleasure to restore a portion of sanity to his life by requesting every vendor we
can to Do Not Call his phone numberWe will also attempt to coerce the replacement of the out of date filterNOTE: We use few outsourced leads because our leads are mostly SEO and direct mail (which generate their share of complaints)We handle all these complaints because we care, not because we are responsible for all this phone trafficWe use our influence to help people like the very good guy that is complaining herePlease don't revile us for being the one that stands up for your peace of mind and reasonable phone billAnd don't forget the incredible benefit that Revdex.com provides our society by making this possible

Complaint: ***
I am rejecting this response because: Everything you say is simply untrue I just went on the National Do Not Call list to verify my number Here is the email I received Thank you for registering your phone number with the National Do Not Call RegistryYou successfully registered your phone number ending in *** on January 06, Most telemarketers will be required to stop calling you days from your registration date Visit https://www.donotcall.gov to register another number or file a complaint against someone violating the Registry. As you can plainly see my number, which is *** has been registered for nearly a decade. Futhermore, whatever odd claim you try to make about verifying me as a lead or having no control over the robot calls insults everyone's intelligence The third part company you hire to make these robot calls is your responsibility The only way I can reach your company is by pretending to be a business on the initial robot call...which is how I finally made it to a "Jerry."You are simply lying at every opportunity
Regards,
*** ***

I can reduce the likelihood of your receiving sales callsWhat I have done is forwarded your number to every vendor I am aware of and asked them to remove you from their call systems.That said, there are a number of facts that you will find useful.First, Capital Advance Solutions
does not do outbound callingAt allWe didn't call you.Second, we only deal with businessesIf someone forwarded your call to us, you must have told them you were a businessBusinesses do not get DNC protection, only individuals.There are state-by-state restrictions, but there are no restrictions on business to business calls in your home state, ***Third, you are not a customerThis is a customer complaint forumI checked every database I had access to, which is considerable, and you have never done business with usTherefore you aren't supposed to complain in this forum.Still, you are a human, worthy of respectAnd a good one, based on your coherence and savvyIt's my pleasure to do what I can to cut down on the number of calls you get, since that is your wishJust don't be too disappointed if you are called by a vendor outside my sphere of influenceBest wishes,CAS

*** - We did not call youWe did add you onto several business marketing Do Not Call lists that are outside of the National Do Not Call Registry's sphere of influenceHopefully this will help you sleep easier; working nights is difficultWe investigated and found that we didn't call you, nor
did our usual suspectsAny third party that might have called you is completely independent of usWe researched and did not find your name or your phone number in any of our systemsThe fact that you are being called by different numbers every time suggests that you are being called by different peopleWe will do everything in our power to restore peace and uninterrupted sleep to your lifeBut you may want to invest in an app that blocks all callers other than those you white-list, especially during the time when you're trying to sleep.Thank you for being polite about this, you're obviously a good guyWe really did add you to a lot of Do Not Call ListsHope it helps

We recently disassociated with all of our prior lead vendors so that we could add consumer-level TCPA compliance to our Business to Business contractsAs always, we do not do outbound calling or interact with consumers at allWe are strictly business to business (B2B)So be aware that this is a
third-party interaction in the Business to Business arenaWe could not get our old vendors to accept TCPA on their B2B as TCPA far exceeds B2B legal requirementsThis is a new lead source under contract to comply with TCPAIn other words they must count businesses as consumers.The manager of the call center reported that he reached out to this B2B contact personally and corrected the DNC issueAdditionally, he told me: We are speaking with each rep to confirm that we will not tolerate any negative, vulgar, or inappropriate verbiage being used towards anyone under any circumstancesIt should be obvious that we have taken third-party marketing very seriouslyThis particular vendor has an outstanding reputation in the B2B arena, and it is hoped and expected that this issue will not arise again

*** *
We do not make telemarketing callsWe do not interact with consumersWe did not call you
You are a principal at Enterscape, and were presumably called on a B2B basisNot by us, or anyone we control, but by parties unrelated to each other or to usThere are no applicable
Federal laws on B2B calls, and your state, *** does not have any special legislation regarding B2B callsIf you were forwarded to our sales floor then one of the companies called you legally and in good faithBut we can still put a stop to it.We have put you on all of the private Do Not Call lists that we are aware of
This action will cut down on telemarketing callsThis method is usually effective, but if not, let us know

*** * We do not make outbound sales or marketing callsWe do not possess equipment capable of sequential, random, or robo-callingWe did not call youWe do not control the third party that called youThe investigation we requested on your behalf credibly reported that you
are a high level businessman and a potential customerThe multiple calls you reported were not completed calls, but only attempts to call and only one real callThe GA national Do Not Call (DNC from here on) list on file did not list your number, so when they pulled the list you were not on it for whatever reason; most likely it is a recent entryThey probably need to re-pull the DNC list, and we requested that they do so.None of that makes it okay* *** We regret the inconvenience caused by the unrelated third party caller, but it does appear that a reasonable effort was made to avoid this incidentWe have requested that you be added to all private DNC lists--a request that has always been honored in the pastNobody we have any influence over will ever bother you againStill, if there is any further activity we need to know about it

CAS is strictly Business to Business, we have no interest in consumersWe do not do outbound calling other than to follow up with existing clientsWhile it is possible to work directly with CAS to get a business cash advance funded, we encourage you to work with our many highly qualified sales
partnersWe are not operating a call center at this timeYou should really take this up with the owner of the call centerThat said, we have demanded that you not be contacted, and the call center you did interact with has agreed to reach out to their lead sources and have you added to their do not call registriesYou will not be bothered anymore, at least not by business cash advance people

'Probably' is speculation, not lyingAnyway, clearly your number was on the DNC list long enough that they should not have called youSomeone messed up, and we will track it down.Your arguments about legality and agency are irrelevantEven though you were called legally by a fully independent third party, the Revdex.com holds us accountableEnd of debate.Someone messed up, we have put a stop to it, and we sincerely regret the inconvenience

Complaint: ***
I am rejecting this response because:
The phone call was made to a private cell phone located on the do not call list and not to a business number This is in violation of the law The "Third party" claims to work on behalf for the company listed so they are one in the same to the victims of the cold calls. Regards,
*** ***

Complaint: ***
I am rejecting this response because:
This was not a B2B call This number is not associated with any business line, and therefore your presumption is incorrect and this activity falls within the three federal statutes which were violated If you do not make telemarketing calls, then you purchased the information illegally obtained from those calls, which I would caution as it opens your company up for liability Not only this, but three separate people I spoke to at your company hung up the phone when I politely asked for my information to be removed They neglected to even request the phone number for which I contacted them to removeIf you are claiming to have received and purchased this information from a third party, please inform me as to appropriate contact information for this company
Lastly, however you made the determination that I was a principal at ANY company was false
Regards,
*** ***

Complaint: ***
I am rejecting this response because:The company states: "Keith - As you correctly noted, we did not call youWe don't do outbound callingWe don't possess equipment that can perform auto-dialing or 'robo-dialing'." This is because they hire a 3rd party company to do this for them I am still getting calls
Regards,
Keith ***

*** *
We obviously did not call you, as you pointed out in your complaintThe unrelated third party that did call you was within their rights, as the TCPA does not govern business to business callsThe 'C' in TCPA is for 'Consumer'You have made your case already, so this is a
duplicate complaintYou are certainly not a customer, just someone that told a third party they wanted a loan and got referred to us.The Revdex.com is very serious about consumer protection, even when those 'consumers' own businessesWorking with the Revdex.com, we have made the adjustment to greatly reduce complaints regardless of the legal validity of those complaintsAt great expense, we have forbidden referrals from all of the previous third parties that are really the source of your original complaintWe now require any third party that wishes to generate a referral to comply with the TCPA as if businesses were consumersAny third party that wishes to refer business to us must agree to abide by an outsourced TCPA specialist to provide oversight over their telephony complianceThis compliance specifically includes applying TCPA to business owners, and also includes additional rules that vary from State to StateWe expect that there will be some complaints from slow-on-the-uptake activistsThere will also be a very few 'real' complaints that we will deal with honorably and amicably, as we always haveBut the little flurry of business owners complaining about TCPA non-compliant sales calls that were then referred to us is overPlease respond if you are able to find a third party to refer you to us, where the third party fails to comply with all applicable 'consumer' laws from today and into the future

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to mePlease be advised, I accept this as a conditional response as I have not been contacted by the company in question since I filed my complaint For the record, if I am contacted again by the company in question I will, without additional mediation, file a federal TCPA lawsuit and ask for treble damages
Regards,
*** ***

*** *We have placed you on dozens of private Do Not Call lists, and we are fairly certain that you have not been called by anyone we have any influence over in some timeThat is the component of your request that we have any influence over.We have no record of any contact with you, which is a factIn certain rare circumstances, the sales representative might hang up before the system is populated with the individual's informationNot to say you might have been a bit intense or anything like that, but the possibilities are 'no contact' or 'emotionally-charged contact that forced a call termination'.We have granted your request and sincerely hope that it helps you

*** - We did not call youWe did add you onto several business marketing Do Not Call lists that are outside of the National Do Not Call Registry's sphere of influenceHopefully this will help you sleep easier; working nights is difficultWe investigated and found that we didn't call you, nor
did our usual suspectsAny third party that might have called you is completely independent of usWe researched and did not find your name or your phone number in any of our systemsThe fact that you are being called by different numbers every time suggests that you are being called by different peopleWe will do everything in our power to restore peace and uninterrupted sleep to your lifeBut you may want to invest in an app that blocks all callers other than those you white-list, especially during the time when you're trying to sleep.Thank you for being polite about this, you're obviously a good guyWe really did add you to a lot of Do Not Call ListsHope it helps

Complaint: ***
I am rejecting this response because:
The business is not acknowledging the fact theyuse an illegal telemarketing spammer to robocall in orderto generate their sales leads They are not being honest about addressing any of these numerous complaints. They must admit fault and own up to the fact they they pay for illegal callers
Regards,
*** ***