CardCash.com Reviews (289)
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.
As per the customer's request we did send the card numbers to him. I just had them resent.I apologize for not being able to respond to the customer right away due to our customer service being backed up.
Hi,Has the customer been updated on this issue? If not, please let me know.[redacted]
Hi,These are address verification temporary charges that fall off after a few days. When someone uses our system they come up.[redacted]
Hi,Our 45 day guarantee is clear and no business would offer the name of a seller or other client. It is a breach of contract.[redacted]
I am rejecting this response because:
I contacted this business everyday for over a month trying to get a response and was given the run around, never called back, etc. They only started backpedaling after I told them that all of my research about their...
company online repeatedly consisted of people with similar complaints and felt the business was a scam. They immediately got my funds headed my way once I mentioned contacting the state of New Jersey and the Revdex.com.
I am rejecting this response because: That is a the...
not the full truth. The company did finally pay what they owed me only after I made it clear I had went to the Revdex.com. The CC I sold the was for $50 not $25 as this [redacted] states. Again, this company passing the blame off to make themselves look good. Never again will I do business with them. If my card I sold had not been for $50, why would you have paid me??
Hi,I apologize for this issue. Our claims department deals with these issues and can be reached at [redacted]. It seems as if the original seller drained the card and we will be happy to refund the customer once he goes through the short process.[redacted]
I am rejecting this response because:Cardcash finally responded after 22 days only because of this Revdex.com complaint. They provided the card numbers I needed to protect the balances of the stolen cards but their delay caused me financial loss. One card was not used yet and I was able to secure the balance on that card but the [redacted] gift card with $320 remaining on it was exhausted by the thieves due to the inaction of CardCash to provide the numbers to a very loyal customer. Clearly a timely response in this manner wouldhave prevented the loss of the balance on the card. There is absolutely no excuse for the delay in getting back to me in a timely fashion. the one day I got through to them they promised a manager would return my call asap and email. This never occurred. I am requesting that CardCAsh reimburse me $320 gift card as their inaction lead to financial loss. I received an email from [redacted] stating he would love to help me and I have replied twice with no response again. They only answer the Revdex.com complaint hoping it will just go away.
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