I would need an order number or a different email address to look this up as the email address provided isn't in our systemWe in no way try to deceive custometry to make our 45-day policy as clear as possible
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and accept the part regarding paymentHowever, I do know how to read and resent the inference to the opposite
Regards,
*** ***
The customer sold us gift cards that were valid at the time of sale, but were later cancelled by *** gift cardsWhen we inquired as to what happened *** told us these were fraudulent gift cardsThe customer ignored our attempts at reaching him so we exercised our rights given to us
under our terns and conditions which allow us to recoup our funds in any way possible.At this point we are exploring the possibility of filing a police report against the customer for his fraudulent actions
Complaint: ***
I am rejecting this response because: I was asked by gift card informationAfter I sent the information, there was no responseI sent more emails to ask, but was not even acknowledged.
Regards,
*** ***
Complaint:
I am rejecting this response because:i was was never asking for them to reissue the
card I just needed the card numbers and have been trying since 1/a eesponse from them They don't answer any emails and tHeir customer service line is a complete sham as they never answer the call no matter what number you are in the They respond to you because you are the Revdex.com My cards were stolen on 12/so maybe card cash can respond as to why they have still not responded to my multiple requests for the card info?
Hi,The customer received the cards in a timely fashionAs such, they can be returned but there is a 10% restocking fee.Our address is:ABC Processing CenterCedar Bridge Ave,STE B7, RM 365Brick, NJ 08723***
I'm not sure if my first response went throughWe tried to contact the customer right after the order was placed but we were unsuccessful.The customer was refunded through PayPal at the beginning of the month
Complaint: ***
I am rejecting this response because:
The listed price is what needs to be honored, not the price that was intended to be listed.
Regards,
*** ***
We don't take money off of gift cardsWe sell the gift cards to others who you use the gift cards so the entire premise that "someone" said CardCash used the money is a lieWhen we received the Branes and Noble cards there was no balance on them and we have no proof to the contrary
I am rejecting this response because:This company is a total scam They do nothing but rip people off Company refused to give me a refund after they sold me fraudulent gift cards I filed a claim with
***, hopefully they can get my money back Someone should bring legal action against this company
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and am disappointed that they will not honor their mistakeSince the cost to return the card would end up being a loss on my part, I will not be returning the card.Regards, *** ***
Hi,I need an order number to see if this was taken care ofThe email address isn't in our system
I've been in contact with the customer about the issue and I already had a new check sent out to herI apologize for the issue
I see that *** sent the customer the digital gift card on 1/What happened since that time that I'm just hearing about this now?
Hi,These cards shipped a week ago and the cards were sent digitally as well
Hi,I do apologize for the issueOur claims department handles these and I would suggest reaching out to them directly at [email protected].***
I would need an order number or a different email address to look this up as the email address provided isn't in our systemWe in no way try to deceive custometry to make our 45-day policy as clear as possible
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and accept the part regarding paymentHowever, I do know how to read and resent the inference to the opposite
Regards,
*** ***
The customer sold us gift cards that were valid at the time of sale, but were later cancelled by *** gift cardsWhen we inquired as to what happened *** told us these were fraudulent gift cardsThe customer ignored our attempts at reaching him so we exercised our rights given to us
under our terns and conditions which allow us to recoup our funds in any way possible.At this point we are exploring the possibility of filing a police report against the customer for his fraudulent actions
Hi,The ** *** card has now been refunded as well.***
Complaint: ***
I am rejecting this response because: I was asked by gift card informationAfter I sent the information, there was no responseI sent more emails to ask, but was not even acknowledged.
Regards,
*** ***
Complaint:
I am rejecting this response because:i was was never asking for them to reissue the
card I just needed the card numbers and have been trying since 1/a eesponse from them They don't answer any emails and tHeir customer service line is a complete sham as they never answer the call no matter what number you are in the They respond to you because you are the Revdex.com My cards were stolen on 12/so maybe card cash can respond as to why they have still not responded to my multiple requests for the card info?
Hi,The customer received the cards in a timely fashionAs such, they can be returned but there is a 10% restocking fee.Our address is:ABC Processing CenterCedar Bridge Ave,STE B7, RM 365Brick, NJ 08723***
I'm not sure if my first response went throughWe tried to contact the customer right after the order was placed but we were unsuccessful.The customer was refunded through PayPal at the beginning of the month
Complaint: ***
I am rejecting this response because:
The listed price is what needs to be honored, not the price that was intended to be listed.
Regards,
*** ***
We don't take money off of gift cardsWe sell the gift cards to others who you use the gift cards so the entire premise that "someone" said CardCash used the money is a lieWhen we received the Branes and Noble cards there was no balance on them and we have no proof to the contrary
Hi,We are showing a refund as of 1/21.***
Hi,Our customer service has been in touch with the customer as the gift cards were returned to usHas the issue been resolved with them?
Hi,We were able to make an exception for this customer and issue a website credit for the invalid card.***
I am rejecting this response because:This company is a total scam They do nothing but rip people off Company refused to give me a refund after they sold me fraudulent gift cards I filed a claim with
***, hopefully they can get my money back Someone should bring legal action against this company
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]Revdex.com:I have reviewed the response made by the business in reference to complaint ID ***, and am disappointed that they will not honor their mistakeSince the cost to return the card would end up being a loss on my part, I will not be returning the card.Regards, *** ***