[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] While the information in their response is not accurate, I did receive payment and the matter is now settledThe merchant received all information more than a week before they paid me - they only paid me once they received this Revdex.com complaint Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , Though I got refund but it because of my constant followup and complain to Revdex.comI hope business have sense of responsibility and better customer handling if they want to grow in future
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, it was only after I filed the complaint that CardCash.com contacted me They claimed that the cards were returned to them, but I have reason to doubt they were ever sent in the first place Please, a warning to potential future CardCash.com customers!
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me This business' phone system needs to be upgraded and I personally feel their response time from the customer service department needs much improvement I should not have to contact the Revdex.com to help me resolve what was to be a simple transaction Thank you Revdex.com for your help
I am rejecting this response because: I agreed to the refund of monies offered by the companySince agreeing to there settlement offer, they have not communicated or refunded the money Same old thingCan we escalate this case in any manner, this is just plain terrible business in every wayplease adviseI only agreed to settle because I believed they would actually do a prompt refundThey have done nothing but apologize
So it seems like the customer didn't want the gift card at that timeWas the customer in touch, asking [redacted] for a refund?Either way, if the customer states that they didn't or will not use any of the balance on the gift card then I will be happy to issue a refund
Complaint: [redacted] I am rejecting this response because: The refund has still not been processedThis is ridiculousThe request was asked in December of and we are approaching April of and nothing has been completed [redacted] is terrible at customer service and really irritating mePlease hurry up and get the refund processed Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] While the information in their response is not accurate, I did receive payment and the matter is now settledThe merchant received all information more than a week before they paid me - they only paid me once they received this Revdex.com complaint Regards, [redacted] ***
Hi,I have contacted the proper department and they will be taking care of this within hoursI apologize for the delay[redacted]
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me Regards, [redacted] ***
The gift card was mailed and should have arrived by nowIf it hasn't please let me know
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , Though I got refund but it because of my constant followup and complain to Revdex.comI hope business have sense of responsibility and better customer handling if they want to grow in future
Hi,I apologize for the delayThe cards are here and have been verifiedI moved this forward for payment
Hi,The refund was made for the card in questionI apologize for the delay [redacted]
Hi,This order has been paid for as of 1/I apologize for the delay
Hi,Our refunds department has been a bit backed up due to the holidaysThe refund has been made for the purchase price of the gift card
Hi,We spoke to the customer and once we receive the additional verification we will issue the payment
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.]Better Business Bureau:I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me However, it was only after I filed the complaint that CardCash.com contacted me They claimed that the cards were returned to them, but I have reason to doubt they were ever sent in the first place Please, a warning to potential future CardCash.com customers!
Hi,This was paid on 4/as per the customer's requestJeremy
I am rejecting this response because: I would like an email from the company or a number to callI work hours and am not home during the day
I am rejecting this response because:I have checked through my emails again, including the spam folderI never heard anything from this company
Hi,We have spoken to the customer who is supposed to send us additional informationWe are waiting on that information
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me This business' phone system needs to be upgraded and I personally feel their response time from the customer service department needs much improvement I should not have to contact the Revdex.com to help me resolve what was to be a simple transaction Thank you Revdex.com for your help
I am rejecting this response because: I agreed to the refund of monies offered by the companySince agreeing to there settlement offer, they have not communicated or refunded the money Same old thingCan we escalate this case in any manner, this is just plain terrible business in every wayplease adviseI only agreed to settle because I believed they would actually do a prompt refundThey have done nothing but apologize
So it seems like the customer didn't want the gift card at that timeWas the customer in touch, asking [redacted] for a refund?Either way, if the customer states that they didn't or will not use any of the balance on the gift card then I will be happy to issue a refund
Complaint: [redacted] I am rejecting this response because: The refund has still not been processedThis is ridiculousThe request was asked in December of and we are approaching April of and nothing has been completed [redacted] is terrible at customer service and really irritating mePlease hurry up and get the refund processed Regards, [redacted] ***
I apologize for the issue and I had it taken care ofThe refunds have been issued and a $website credit has been sent to the customer as well