[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: In reference to complaint ID [redacted] After sending my 10th email asking their escalations department when my verification would be resolved I was offered the payment on 9/that was agreed upon back in JulyWhile I think their practices are questionable and they should really stop marketing it on their website as a one business day turnaround, I am happy with the resolution as it was what I was looking for from the beginningI also think that they should really work on their communication and be available when someone calls rather than treating a customer like an inconvenience Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:The issue was verbally resolved over the phone and I got a mail saying the amount would be credited in 3-business days on Jan 21stToday is the 6th business day and I have not yet received any credit back on my card yetI am still waiting for it Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is completeEven though everything finally got resolved, I thought the process on the Business side was jokeThank you for your support Revdex.com for letting me express my displeasure with this business Regards, [redacted] ***
Hi,I apologize for this issueWe have a department that deals with these issues and the customer should contact them directlyEmail [redacted] with a picture of the front and back of the card and they will take care of the refund[redacted]
I am rejecting this response because: That is a the not the full truthThe company did finally pay what they owed me only after I made it clear I had went to the Revdex.comThe CC I sold the was for $not $as this [redacted] statesAgain, this company passing the blame off to make themselves look goodNever again will I do business with themIf my card I sold had not been for $50, why would you have paid me??
I am rejecting this response because: The "simple form" that they are requesting that I fill out asks for my bank acct #, routing #, drivers license # and last four digits of my SS# All of this information is not necessary to complete my order as I am requesting a gift card exchange not a cash sale If they require this information I would rather have my cards returned to me
The gift card sale was declined and an email was sent to the customer right away with this informationThe gift card numbers are free for use by the customer
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and verified that a refund has been madeThis is acceptable to me, and you may close the caseThank you very much for your efforts on my behalf
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
All I wanted was a complete refund months agoI only received the card electronicallyStill no hard copy of the cardNo balance was usedA refund has been requested for a while now
We made a payment into the bank account given to us back on April 3, If this was the incorrect bank account then it was the fault of the customer who inputs that information.If you give me the correct information then I can see if it was relayed to us properly
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: In reference to complaint ID [redacted] After sending my 10th email asking their escalations department when my verification would be resolved I was offered the payment on 9/that was agreed upon back in JulyWhile I think their practices are questionable and they should really stop marketing it on their website as a one business day turnaround, I am happy with the resolution as it was what I was looking for from the beginningI also think that they should really work on their communication and be available when someone calls rather than treating a customer like an inconvenience Regards, [redacted]
Complaint: [redacted] I am rejecting this response because:The issue was verbally resolved over the phone and I got a mail saying the amount would be credited in 3-business days on Jan 21stToday is the 6th business day and I have not yet received any credit back on my card yetI am still waiting for it Regards, [redacted] ***
[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is completeEven though everything finally got resolved, I thought the process on the Business side was jokeThank you for your support Revdex.com for letting me express my displeasure with this business Regards, [redacted] ***
Hi,Please provide an order number so I can research thisThe email provided isn't associated with any CardCash transaction[redacted]
Hi,I apologize for this issueWe have a department that deals with these issues and the customer should contact them directlyEmail [redacted] with a picture of the front and back of the card and they will take care of the refund[redacted]
Hi,All of these orders were either shipped or delivered digitally
I am rejecting this response because: That is a the not the full truthThe company did finally pay what they owed me only after I made it clear I had went to the Revdex.comThe CC I sold the was for $not $as this [redacted] statesAgain, this company passing the blame off to make themselves look goodNever again will I do business with themIf my card I sold had not been for $50, why would you have paid me??
I am rejecting this response because: The "simple form" that they are requesting that I fill out asks for my bank acct #, routing #, drivers license # and last four digits of my SS# All of this information is not necessary to complete my order as I am requesting a gift card exchange not a cash sale If they require this information I would rather have my cards returned to me
The gift card sale was declined and an email was sent to the customer right away with this informationThe gift card numbers are free for use by the customer
Hi,We have a department that deals with such issues, [email protected] they contacted? [redacted]
OkayThe 2nd two orders were both refunded todayI will have the first one taken care of as well[redacted]
Hi,I would need more information from the customerWhat was the brand and the value of the card that wasn't paid for?Jeremy
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and verified that a refund has been madeThis is acceptable to me, and you may close the caseThank you very much for your efforts on my behalf
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before
sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Hi,Our site shows that this was sentI can resend to the customer id he'd like
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
All I wanted was a complete refund months agoI only received the card electronicallyStill no hard copy of the cardNo balance was usedA refund has been requested for a while now
I spoke with the customer and we've come to an agreement on what to do
Hi,As per our system the gift card has been sentThe customer didn't go through the digital purchase process which is why this was mailed.***
Complaint: ***
I am rejecting this response because:I have sent three emails since this issue happenedThere was no response at all.
Regards,
*** ***
We made a payment into the bank account given to us back on April 3, If this was the incorrect bank account then it was the fault of the customer who inputs that information.If you give me the correct information then I can see if it was relayed to us properly