[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to meI did notify Revdex.com upon receipt of payment, sorry seems messages did not reach the appropriate personThank you
Hi,I apologize for the issueOur claims department deals with these and will be happy to assist the customer if this has still not been taken care ofPlease contact them at [email protected]
I am rejecting this response because: The company has yet to send my cards back*** informed me on, Oct 29th, that the cards were sent back and gave me a tracking #However, the tracking #
shows that the package has not left their businessEverytime I call or email I get the run aroundI would just like my cards returned with the full amount of $still on themI'm in the process of filing suit with the U.SAttorneys office, which could have been avoided had my merchandise been returned as they lied and said it was
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I have not used the *** *** electronic giftcard & greatly appreciate their willingness to give me the refund I had origingally requested. If they need anything futher to issue the refund please let me know
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:After a lengthy email exchange and a long wait, I received the *** gift certificate I was due This response is satisfactory to me
Regards,
*** ***
I am rejecting this response because:the last two cards that were sold had balance on them when mailed I
was notified two months after the sale the balance was $I called *** and the cards were used weeks after they were soldAll cards were verified prior to sending to them on 12/and had $eachplease return all four cards submitted and cancel order
As per an email sent to the customer right after the attempted transaction, the gift card exchange was denied by the systemThe *** *** gift card wasn't touched by us and has it's full balance intact
Complaint: ***
I am rejecting this response because:I have sent absolutely everything and have sent reminder emails about the issue*** has not returned an email
since September despite me sending two forms of ID, a credit form from ABCGiftcards, a copy of a utility bill and a credit card statement to verify my previous and current addressesWhat else could they possibly needNone of this was ever asked for during the sell process and it is marketed as quick pay outsI would say two months is not even close to quickI am attaching my emails with *** for your review
Regards,
*** ***
Complaint: ***
I am rejecting this response because:
Hello! We just spoke on the phone about my
refund with ABC gift cardAs of right now, I only have $when my *** gift card is valued at $I messaged Tara (the one who gave me partial reimbursement) on March 3rd and still have not gotten a response. This is what I sent her: I am contacting you because that is not the right about I am supposed to be getting refundedWhen we spoke on the phone you told me I was getting reimbursement for my gift card since it is lostMy gift card is valued at $and I am receiving $for it? When I was doing business with you guys and was going to sell it to your company, I agreed to $120; After months and months of no communication and bad customer service, I of course, no longer wanted to do business with ABC gift cardPlus, they denied buying my gift card, therefore the business deal was offSo, since I am NOT SELLING my belonging to ABC gift card and I wanted it back (but you guys can’t do that), I want a FULL refundI know it is only $but it is the principle of the matterI would like to settle this with you before I reopen my case with the Revdex.com."
Regards,
Marsela Rose Sader
I am rejecting this response because: 1.) I sent CardCash ordersIn the first order (***), I had ***, ***, and *** cards valued at $The second order (***) was a *** card valued at $2.) Cardcash rejected the transactions and sent an email indicating that the cards were going to be returnedI only received the larger order (***) backI re-checked the values of the ***, ***, and *** cardsAll of the cards had value except for the *** cards, which were all at a zero balanceThis is probably why Cardcash rejected the transactionsAfter I got them back, I contacted *** and they thought that because I had ordered so many *** cards all at once, that it was fraud, so they canceled themI corrected them and told them that it really was me, so I received new ones laterI never received my second order back from Cardcash (***) for the $*** cardIt was not in the envelope with the other orderThey only sent order *** backI AM STILL MISSING MY *** CARD!!!
Hi,The system declined the customer's orderWe sent an email to the customer right away with this information
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the
business in reference to complaint ID ***, and find that this resolution is satisfactory to meI did notify Revdex.com upon receipt of payment, sorry seems messages did not reach the appropriate personThank you
Hi,I apologize for the issueOur claims department deals with these and will be happy to assist the customer if this has still not been taken care ofPlease contact them at [email protected]
I am rejecting this response because: The company has yet to send my cards back*** informed me on, Oct 29th, that the cards were sent back and gave me a tracking #However, the tracking #
shows that the package has not left their businessEverytime I call or email I get the run aroundI would just like my cards returned with the full amount of $still on themI'm in the process of filing suit with the U.SAttorneys office, which could have been avoided had my merchandise been returned as they lied and said it was
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me
Regards,
***
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
I have
reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me
I have not used the *** *** electronic giftcard & greatly appreciate their willingness to give me the refund I had origingally requested. If they need anything futher to issue the refund please let me know
[A default letter is provided here which indicates your acceptance of the business's response. If you wish, you may update it before sending it.]
Revdex.com:After a lengthy email exchange and a long wait, I received the *** gift certificate I was due This response is satisfactory to me
Regards,
*** ***
These were sent on 1/and I apologize that the customer didn't get themPerhaps they went to spam.I just resent them
We paid this a while back and I believe it was resent to the customer againI just resent it once more
I am rejecting this response because:the last two cards that were sold had balance on them when mailed I
was notified two months after the sale the balance was $I called *** and the cards were used weeks after they were soldAll cards were verified prior to sending to them on 12/and had $eachplease return all four cards submitted and cancel order
As per an email sent to the customer right after the attempted transaction, the gift card exchange was denied by the systemThe *** *** gift card wasn't touched by us and has it's full balance intact
The customer sent us a $card, but listed it as a $cardWe paid the customer the travalue for the $card
I apologize for the delay in getting back to the customerNancy is giving the customer a call today
Complaint: ***
I am rejecting this response because:I have sent absolutely everything and have sent reminder emails about the issue*** has not returned an email
since September despite me sending two forms of ID, a credit form from ABCGiftcards, a copy of a utility bill and a credit card statement to verify my previous and current addressesWhat else could they possibly needNone of this was ever asked for during the sell process and it is marketed as quick pay outsI would say two months is not even close to quickI am attaching my emails with *** for your review
Regards,
*** ***
We paid for the cards that were valid in the orderSome of the cards had been spent by the customer already
Complaint: ***
I am rejecting this response because:
Hello! We just spoke on the phone about my
refund with ABC gift cardAs of right now, I only have $when my *** gift card is valued at $I messaged Tara (the one who gave me partial reimbursement) on March 3rd and still have not gotten a response. This is what I sent her: I am contacting you because that is not the right about I am supposed to be getting refundedWhen we spoke on the phone you told me I was getting reimbursement for my gift card since it is lostMy gift card is valued at $and I am receiving $for it? When I was doing business with you guys and was going to sell it to your company, I agreed to $120; After months and months of no communication and bad customer service, I of course, no longer wanted to do business with ABC gift cardPlus, they denied buying my gift card, therefore the business deal was offSo, since I am NOT SELLING my belonging to ABC gift card and I wanted it back (but you guys can’t do that), I want a FULL refundI know it is only $but it is the principle of the matterI would like to settle this with you before I reopen my case with the Revdex.com."
Regards,
Marsela Rose Sader
What I wrote was that we can accept the return of the *** *** gift card for a full refund if the customer still hasn't used it
I am rejecting this response because: 1.) I sent CardCash ordersIn the first order (***), I had ***, ***, and *** cards valued at $The second order (***) was a *** card valued at $2.) Cardcash rejected the transactions and sent an email indicating that the cards were going to be returnedI only received the larger order (***) backI re-checked the values of the ***, ***, and *** cardsAll of the cards had value except for the *** cards, which were all at a zero balanceThis is probably why Cardcash rejected the transactionsAfter I got them back, I contacted *** and they thought that because I had ordered so many *** cards all at once, that it was fraud, so they canceled themI corrected them and told them that it really was me, so I received new ones laterI never received my second order back from Cardcash (***) for the $*** cardIt was not in the envelope with the other orderThey only sent order *** backI AM STILL MISSING MY *** CARD!!!
We sent this back a couple of months agoTracking number: ***
Hi,The refund was made on 10/I apologize for the inconvenience. ***