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Address: 503 Pearl Dr, Cottleville, Missouri, United States, 63376-1071
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I purchased a used vehicle on 4-2-2020. After getting oil change it was noted that I had a front differential and possibly oil leak issues. I shopped around for a affordable Mechanic and on 4-16-2020 the repair shop I found stated there was no oil leak only a spill in the timing cover. They gave me a estimate for the differential which was extremely high so I had it towed to ***. I got the differential fixed and repaired with no other issues. I purchase a extended warranty on 4-23-2020 so if something else ever comes up wrong with the vehicle I’m not out of thousand and thousand of dollars again. On 4-27-20 I picked up my vehicle from repair shop and drive it as usual. On June 5 went to get my calibers painted but told when I turn off the car it was making this wear noise. They looked at the vehicle and stated the timing chain and super charge was having issues and needed to be repaired. I got an estimate but then realized I now have a warranty. I gave them the warranty info and have been waiting for over a month to finally get a answer. Which at first they accused me of owning the car since 2016. Then I sent over the buyer documentation. They then said that jaguar said I had timing issues but I decline, when in fact jaguar stated I may have a timing cover leak! Which was checked and validated to be none on 4/16/20. After that argument didn’t work they said the mechanic who fixed the differential has where he fixed the differential that the timing cover noise needed to be check when he was only referencing the previous estimate I got from jaguar and me telling him I was hearing noise and timing because as a none mechanic I was only telling them what I knew this far which was sometime about timing cover and the car making noise which both repair shops pinned on the noise being the differential. The adjuster *** was rude and told me he was hanging up after I told him I wasn’t understand how I can be denied. He then stated he’s basing it off the day the repair was completed and the date I purchase the warranty even tho my issue didn’t start til months later and after I had driven it. He said the time starts from when I got purchase warranty until the repair date for repairs I spent my own thousand of dollars on. I only got the warranty so I don’t ever have to incur a expense like this in the future. Didn’t know the future would be months later.
We appreciate you bringing this to our attention.
We have reviewed the notes from the claim department. The service records provided indicate the repairs needed on your vehicle were deemed a preexisting condition and will not be authorized at this time.
As a gesture of goodwill and in good faith to resolve this matter, CarShield will refund your payments in full. You can expect one payment returned to the VISA *** and the remainder sent via check within 7-10 business days.
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Total waste of time..Horrible vipers.... Complete scam artist... They have taken 123.00 from my account monthly.but haven't assisted me at all with filing a claim.. The auto shop and myself have sat on hold ALL DAY for multiple days waiting for help to no avail..But they sure have no problem taking your money monthly out of your bank account!!! Total scam!!! Do not bother with these horrible scam artist.
We appreciate you bringing this to our attention.
We apologize you have issues getting in touch with our claims department, There have been issues with there phone lines with so many people working from home during the pandemic.
CarShield will refund your payment in full as a gesture of goodwill. You will receive on payment back to the MASTERCARD ending *** and the remainder will be send via check within 7-10 business days.
We are sorry to lose you as a CarShield customer.
Respectfully, Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
I AM CARSHEILD CUSTOMER, MY VEHICLE HAS BEEN IN THE TRANSMISSION SHOP FOR OVER MONTH. THE SHOP IS WAITING FOR CARSHIELD TO COME AND INSPECT THE VEHICLE AND GIVE APPROVAL FOR THE SHOP TO DO THE WORK ON MY VEHICLE. THE SHOP AND MYSELF HAVE CONTACTED THEM ON 10 DIFFERENT OCCASION TO GET THEM TO SEND SOMEONE TO INSPECT THE VEHICLE, THEY HAS FAIL TO DO SO. MY VEHICLE IS A 2009 LAND ROVER SPORT AND MY CONTRACT NUMBER IS MRF3106302. PLEASE HELP ME IF YOU CAN WITH THIS PROBLEM.
CarShield is here to address your concerns.
We have contact our claims department and they informed us they have assigned an adjuster to your file to get an inspection set and move the claim forward. There notes also indicate they spoke with you yesterday and explained the same.
We appreciate you being a loyal CarShield customer. Please feel free to contact us should you need anything further.
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Purchased a warranty in Jan. Had issues with my truck and needed to have the fuel system replaced. Inspector informed mechanic to tear down the system so it could be inspected. The shop performed that work, and got parts ready for inspection. Inspector came out and looked at parts, they agreed they were damaged and needed to be replaced. But they denied the claim due to “suspension modifications” and since I didn’t have that portion of coverage in my policy the claim was denied. They also informed me that since “I” didn’t mention this information to them, the warranty they sold me has been null and void since the day they sold it to me. They never asked or mentioned anything about suspension or tires, if they had I would have told them and payed for the coverage at initial contract date, considering it was only like an additional 40.00 per month. I have since purchased the “suspension modification” coverage in hopes that they would help me with the 11,000 dollars plus repair bill, but have not had any luck. I have requested manager call backs, when they do, they say I need to contact service provider, service provider says I need to contact the contract seller, I have done both and requested a copy of the phone conversation and had ZERO response. I have also emailed them in regards to their arbitration laws and no response.
We appreciate you bringing this to our attention.
We have reviewed the sales call and you were asked about modification to your vehicle during that call. Any claims that were filed after the sales calls will not be authorized as the surcharge for modifications was not added to your policy. We do see the modification charge has been added to your contract. The current claim is not covered but future claims would be covered.
CarShield can refund your payments but it would cancel your contract. Please email us at [email protected] if you wish to proceed with the cancellation.
We hope to keep you as a CarShield customer.
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Complaint: ***
I am rejecting this response because:I would like to hear the said recording, if I misunderstood something and was uncertain of the question but answered anyways. Then I will accept this resolution.
Sincerely
We appreciate your reaching out to us again.
In your service contract, under exclusions, it says the following... "...mechanical breakdown or failure of any otherwise covered part that is directly or indirectly related to a part or system that did not meet manufacturer's specification or has been otherwise modified or altered. such parts and modifications include but are not limited to: headers, altered ignition system, altered engine management systems, free flow exhaust system, aftermarket sunroofs, aftermarket alarm systems, snow plows, oversized or undersized tires, wheels or life and drop kids, whether or not the vehicle was purchased with such."
Now that you have added the surcharge for modifications, you will be covered for any future repairs covered under your contract terms. However, this repair claim is not eligible for payment. If you are not happy with your service contract for any reason, we would be willing to refund you in full for the payments you have made to date in a good faith effort to resolve this matter for you. Please let us know how you would like to proceed.
Respectfully, Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Complaint: ***
I am rejecting this response because:I want to hear the recorded phone call, so do I need to have my lawyer write up something requesting the original phone call??
Sincerely
Signed up for a contract with these guys, was told on the phone that 100% of the engine, transmission and A/C were covered with a deductible while purchasing, however that is not the case. Yes, they emailed me a copy of said contract after I gave them money and guess what? Buried in the fine print of the 60+ page of contract it sates that only certain things are covered and when I had an issue with my A/C and brought it to the shop, only $287 of a $900 bill is covered, had to pay over $600 out of pocket. Also, when I tried to call to try and get this resolved, was on hold for over an hour, transferred multiple times, disconnected a few times and had to call back and the last person I spoke with seemed like they did not care at all. Why am I paying a monthly bill? I am not anymore, cancelling with them today. Be careful......
CarShield is here to address your concerns.
We have reviewed the notes from our claims department. Their notes indicate the mode door actuator and blower motor resister are parts not listed for coverage under your contract terms. CarShield did approve the blower motor and the authorization has been processed.
As requested on July 8, 2020, your account has been cancelled.
We are sorry to lose you as a CarShield customer.
My mechanic has had my truck for over a month and he has already told me the issue but nobody from the dealership can get an adjuster to come look at the truck for the approval. I cannot even get a claims person on the phone sometimes I’m hold for over 30 minutes..reading all of these reviews makes me wonder if I’m going to have to fit the bill for this..this is becoming quite frustrating. There is no reason why we have not made contact with an adjuster. No excuse.. maybe if I could get some progress then my rating with improve
CarShield is here to address your concerns.
We have contacted our claim department to obtain notes on the repair claim you have referenced. Their notes indicate they spoke with your repair facility on July 9th. At that time they tried to contact your regarding your claim. If you have not done so, please contact them at *** to answer a few questions we have regarding the carfax records.
Please contact us if you need anything further.
Respectfully,
Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
I will never use them again. I been transferred between departments over and over again. Supervisor was rude .... I had coverage on my car for some months then put my car in the shop my claim was denied because the sales guy sold me the the wrong coverage then they redid my contract and informed me that the issue is now considered a pre existing issue and they won’t cover the work that need to be done on the car I’ll have to pay for the labor and parts because they had to void out the contract I had been paying on for months
We appreciate you bringing this to our attention.
We have reviewed the sales call and when asked if your vehicle had a salvaged or branded title you said it did not. It's not until you brought your car in for repairs and we pulled the CarFax records that we discovered the branded title. The branded or salvaged title makes your contract with CarShield null and void if there was no surcharge added to the policy. We see that you have a new contract with the surcharge for the branded title noted. CarShield will be refunding you for the 3 payments made on the old contract as a gesture of goodwill and in appreciate for staying a loyal CarShield customer. You will receive one payment back to the AMEX ending *** and the remainder will be sent via check within 7-10 business days.
We are happy to keep you as a CarShield customer!
Respectfully, Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
I have had this service for over a year. I asked to cancel my service and I can not believe how rude they were with me. I was informed that they would not honor the last remaining month and I would not receive a refund. I feel as though they punish people if you choose to cancel. Fair warning. Anyone else have this issue? I am very interested in knowing.
CarShield is here to address your concerns.
We have reviewed the notes in your file. As stated in your contract and on your sales call, CarShield offers a 30 day/ money back guarantee. If you would have cancelled your contract in that time frame, you would have been given a full refund. Unfortunately, given the time on the contract, there is no refund due. We have processed your request and your account has been cancelled.
We are sorry to lose you as a CarShield customer
Respectfully,
Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
I bought this warranty for my two Honda’s and paid $180.00 a month for the warranty. Two weeks later I had two claims neither of which was covered. I called and told to wait until the end of the month to cancel as there was no pro rating to give me part I paid on the 4th of the month. This is the sixth and I have a worthless warranty. I was told by a competing company that they were going out of business because off their poor record on claims. Do NOT believe the commercials on TV because that’s the only thing they pay for. SIGN UP AT YOUR OWN RISK!
CarShield is here to address your concerns.
We have obtained information from the claims department regarding the claim you have referenced. Unfortunately, the repairs needed for our vehicle are parts not listed for coverage under you contract terms.
CarShield has been in business for 15 plus years and has sold over 1 million contracts. We are not going out of business.
If you would like to cancel your contract, please contact us at *** to get the cancellation process started.
Respectfully,
Customer Relations
Purchased an extended warranty through carshield. My car broke down and was unable to contact any roadside service. Was on hold for 4 hours for the claims department. . Have never been able to contact anyone to fit a claim. Called to today 7-6 to cancel policy and refuses to give refund.
Services are terrible. Paying for something that I'm unable to use.
We appreciate you bringing this to our attention.
We apologize you have had trouble getting in touch with our claims department. If you would like to email your invoice to us at ***, we would be happy to forward them to the claims department to see if there is any reimbursement due on your repairs. We can assure you paperwork will be forwarded and reviewed in a timely manner.
As requested, your account was cancelled on July 6, 2020. We are sorry to lose you as a CarShield customer.
Respectfully,
Customer Relations
I purchased my contract on jan 2019 and on feb 2019 I had a issue with my vehicle; but being because I had just recently bought the contract I did not do a claim I handle it on my own.
now a year and a half later I need my warranty for a issue and they have denied my claim because of pre existing condition. which when I bought the contract there was no issue.
I am a single mother with 2 small kids my only car, been paying for this warranty one year and half with no claims and they are going to deny me !!
I am extremely unsatisfied with this company. Taking my money for a whole year like that
We appreciate you bringing this to our attention. CarShield is here to address your concerns.We have contacted your service contract claims department to obtain information on the repair claim you have referenced. They stated that they have multiple invoices showing your vehicle's transmission issues were present prior to the purchase of your service contract. The representative you spoke with when you purchased your service contract did let you know that no problems with your vehicle that are pre-existing the effective date are eligible for coverage. This is also stated in your service contract terms.As a gesture of good will and as a good faith effort to help you resolve this situation; CarShield would be willing to refund you in full the money you have paid into your service contract. This would cancel your coverage going forward.Please let us know if you wish to cancel your service contract or if you would like to keep it for future covered repairs.
Respectfully,Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
AND WHEN I BOUGHT MY CONTRACT MY CAR WAS WORKING PERFECT.I HAD JUST FINISHED MY 30 DAYS OF TRAIL FOR EFFECTIVENESS. AFTER THE 30DAYS LIKE A COUPLE OF DAYS AFTER WAS WHEN I STARTED WITH MY ISSUE OF MY VEHICLE AND THAT'S WHY I DECIDED TO HANDLE IT ON MY OWN BECAUSE IT WAS TOO CLOSE TO THE DATE AND I THOUGHT IT WOULD HAVE DENIED OR EVEN CONSIDERED FRAUD BECAUSE OF THE TIME FIME, SO I DECIDED TO HANDLED IT ON MY OWN WITH NO CLAIM.SO THAT PART OF THE REPLY FROM CAR SHIELD IS INCORRECT.WHAT I WANT IS MY VEHICLE FIXED!!THAT IS WHY I PURCHASED A WARRANTY.( THIS IS FRAUD FROM CAR SHIELD)They stated that they have multiple invoices showing your vehicle's transmission issues were present prior to the purchase of your service contract. The representative you spoke with when you purchased your service contract did let you know that no problems with your vehicle that are pre-existing the effective date are eligible for coverage. This is also stated in your service contract terms. THE INVOICES ARE NOT PRIOR TO CONTRACT PURCHASED.MY VEHICLE WHICH IS A 2009 WAS WORKING PERFECT WHEN I BOUGHT THE CONTRACT CARSHIELD CarShield would be willing to refund you in full the money you have paid into your service contract. This would cancel your coverage going forward. WHY WOULD CAR SHIELD DO THIS INSTEAD OF JUST PAYING FOR MY REPAIR. IT MAKES NO SENSE IT'S ALMOST THE SAME AMOUNT OF MONEY AS A USED TRANSMISSION IF THEY WOULD FIX IT.LIKE I STATED I AM A SINGLE MOM WITH 2 SMALL KIDS TAKING UBER AND BORROWING CARS TO GET MY KIDS AND MYSELF AROUND. IT IS VERY IMPORTANT FOR ME TO HAVE MY ONLY VEHICLE WORKING FOR MY KIDS.CAR SHIELD HAS MONTHLY CASHED THERE MONTHLY FEE ELECTRONICALLY FROM MY BACK FOR ABOUT 15 MONTHS NOW AND THEY DENY MY CLAIM WHEN I NEED THEM.THIS IS SUCH A FRAUDULENT MOVE PLEASE GET BACK TO ME ***OR EMAIL ME IT'S IMPORTANT FOR ME TO FIX MY VEHICLE
I WANTED TO KNOW BY WHEN WILL I RECEIVE MY REFUND CHECK FROM CAR SHIELD SO I CAN GO FIX MY VEHICLE.CAR SHIELD DENIED MY CLAIM BECAUSE THEY STATE PRE-EXISTING CONDITIONS (FALSE)PLEASE LOOK INTO THIS AND SEE WHEN WILL I RECEIVE THE REFUND CHECK OR WILL THEY RECONSIDER MY CLAIMTHANKS
CarShield is here to address your concerns.
Your request has been processed. You can expect one payment back to the VISA *** and the remainder will be sent via check within 7-10 business days.
We are sorry to lose you as a CarShield customer.
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Complaint: ***
I am rejecting this response because: I DO NOT HAVE THAT SAME CARD ANYMORE.
Sincerely
Unfortunately, the refund to that card has been processed. You will need to contact the card holder to have them credit the correct account or issue the refund from the bank holder of the card.
Customer Relations
In the latter part of June, 2020, I signed up per telephone with Carshield, to cover my 2013 Ford edge. The cost was $79.99 per month beginning in July, 2020. I ask them twice when my first payment would come due and they told me both times the charge would start in July.
I rec'd my *** credit card statement and carshield charged me S79.99 on Jun. 4th and again on Jul. 3. I called Carshield and they told me the $79.99 charge on Jun. 4th was a down payment. I explained to the woman that nothing was mentioned to me about a down payment when I signed up. She checked with their customer service and was told that I had agreed to the down payment. This is untrue. I ask that Carsheild refund me the charge of $79.99 in June. The woman and apparently the service dept. refused to refund the June charge on my credit card.
I explained to the woman that I could not let them do me this way, telling me "after the fact" that I agreed to the down payment. I called *** and had them to block any further charges from Carshield to my credit account. I also told the woman on the phone at Carshield to cancel me with their service, which she agreed to do.
It seems to me that this is another shyster attack on us consumers. Carshield owes me a refund for the June charge to my credit card account in the amount of $79.99.
We appreciate you bringing this to our attention.
We have reviewed the sales call with our sales representative on June 2, 2020. Our sales representative did inform you of the down payment and was even able to get your a lowered price on your vehicle service contract because you had coverage with a different company until September 2020. We do apologize for any misunderstanding.
We will refund your payments in full as a gesture of goodwill. You can expect one payment back on the MASTERCARD *** and the remainder will be sent via check within 7-10 business days.
As requested, your account with CarShield has been cancelled.
We are sorry to lose you as a CarShield customer and wish you well.
Respectfully,
Customer Relations
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
They have had my car for just about a month, it was looked at on June 12th and all we get is well we have to do this, now they(Carsheild) want them to do this, oh wait do yo do regular oil changes? yep we sure do, then you had an engine guy come AND NOW YOU WANT MORE BROKEN DOWN that is a 10 hour job and if you don't cover it, it comes out of my pocket, they give more run arounds then a 2 year old with no nap, oh and trying to get thru them on the phone is a nightmare, the wait time is awful, just feels wrong and like a big ole scam, if they resolve my car issue this week, I will be taking other measures, you can't mess with people like this! I NEED MY CAR AND I NEED A DECISION LIKE YESTERDAY!!!!!
CarShield is here to address your concerns.
We have reviewed the notes from the claims department. You vehicle was inspected yesterday, July 7th, 2020. The report needs to be reviewed and there has been an adjuster assigned to your claim to take action as needed. You will hear from the claims department shortly.
We appreciate you being a loyal CarShield customer.
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID, and find that this resolution is satisfactory to me.
Sincerely
Hello, my name is *** and I called carshield and they ask me for my information and I gave it to them the lady told me to hold on when she come back she said I was good. This was in between January and feburary she didn't say or ask me about a plan she just ask for my debt card information. She told they will be taking $117 and some change so we got to June my truck broke down I called them and they send for the truck I had to pay $27.00 but they come got it like they was going to fix it.they told me the price and I told them I had carshield so they was ok. They kept my truck over the weekend. I call them that Monday this is in June they start talking about my truck was under a silver plan and carshield didn't covered it then said my truck was to old which they knew how old the truck from beginning. I was not told about a plan are nothing about no silver they could have told me my truck was to old before they took any money off my card but they didn't. They didn't fix it and I had to pay $160 dollars to get my truck back.I ask for my money back they said I was to late .they said I was supposed to ask for my money in 30 days. And I wasn't told till in June the truck didn't brake down till june.thanks for listening ***.
CarShield is here to address your concerns and help with a resolution.
We have contacted the claims department to obtain information the repair claim you have referenced. Their notes indicate the repairs needed for you vehicle were parts not listed for coverage under your contract terms.
As a gesture of goodwill and in a good faith effort to resolve this matter, CarShield will refund your payments in full. You will receive one payment back to the *** and the remainder will be sent via check within 7-10 business days.
We are sorry to lose you as a CarShield customer and wish you well,
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
I spoke with a sales person named *** on July 4th and he was fine.good personality and fine on the phone.he got me to post date a payment for 150 dollars post dated to be charged to my credit card on July 10th 2020 for a car policy contract.in other words I haven't started the contract(or paid for) and after doing research on internet I dont feel comfortable doing business with this company.I spoke to a representative today who was rude and one example told me let me educate you how policy works.talk about rude.therfore I want in writing that the contract will be cancelled and not charged this Friday.I would also like to be removed from recieving mail or phone calls in the future.car shields policy is you can cancel policy anytime in 30 days and my policy hasn't even been paid yet.would also like confirmation it has been cancelled by email.thanks.
CarShield is here to address your concerns.
We are receipt of your email and have already notified our processing department to cancel the post date and contract.
We would love to earn your business and would be happy to answer and questions or concerns you have in the future should you decide to give us another try.
Respectfully,
Customer Relations
CarShield
is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield
recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that
the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has
used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
Revdex.com:
I have reviewed the response made by the business in reference to complaint ID9, and find that this resolution is satisfactory to me.
Sincerely
I totally agree with other customers. Car shield is a total scam. My AC for my car works but air was not cold. So I took it to the shop. He told me that I need to replace a hose that will cost me to include labor is $2000.00. I gave him my car shield documents and will let me know. Later on the day, the shop called me saying it is hard to get car shield on the phone BUT according to car shield, no work can be done until car shield do an inspection to my vehicle. I asked what is this inspection for? something that car shield never mentioned to customers when they first sign up. If the inspection result of the AC was caused by anything other than what ever they're looking for during their inspection. I found out 99% customer will pay. What the hell, looks who is doing the inspection? From car shield and that is their job is to make sure that car shield never pays for any maintenance. I wrote a letter to them to cancel my plan. Need to remove the commercial on TV.
We appreciate you bringing this to our attention.
We have contacted the claims department to obtain notes on the repair claim you have referenced. As stated in your contract terms, a tear down of a failed part might be required to determine the cause of failure. Their notes from June 8, 2020, indicate the repair facility was waiting on authorization from you to do a tear down of the air conditioner. The file is considered still pending but will be moved to inactive status if you have chosen not to move forward with the claim.
Your request for cancellation was received on June 18, 2020 and has been processed.
We are sorry to lose you as a CarShield customer.
Respectfully,
Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
I took my car to ford
For the air and they said it was not covered
My mechanic said my mechanic said car shield is a rip-off y'all be canceling with car shield
CarShield is here to address your concerns.
We have reviewed your file and there was never a claim filed on your behalf. If you would like to forward an invoice to be reviewed, please email us at [email protected].
Your account was cancelled on August 30, 2019 for non-payment. Please contact us if you would like to review new contract terms.
Respectfully,
Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
This company is Very bad
They there just to get pay
If I was you I would run away real fast
The absolute worst company ever!! They are such a scam and do not help people. My mechanic hates working with them because they lie and deny everyone. Stay away!!!
We appreciate you bringing this to our attention.
We have contacted your service contract administrator. According to their notes, your claim is still pending. We see that you contacted them today, Monday, July 6th and asked to speak to an adjuster regarding the claim. You should be receiving a call shortly from an adjuster to go over the terms of your claim.
Please feel free to contact us if we can be of any further assistance.
Respectfully, Customer Relations
CarShield is here to address your concerns. CarShield is suing the Revdex.com-St. Louis. CarShield recently filed a lawsuit against the Revdex.com-St. Louis. The lawsuit asserts that the Revdex.com- St. Louis is biased against CarShield and that the Revdex.com-St. Louis has used improper means through the use of misrepresentation relating to CarShield. A copy of the lawsuit is available at http://www.Revdex.comBias.com
The dealership nor I could get payment authorization to the dealership for needed repairs. We wasted 3 days attempting to get the authorization, and the dealership service manager spent a total of 4 hours in 2 days to get the authorization. Very poor customer service!!! I cancelled my account.
CarShield is here to address your concerns.
Your service contract administrator has notes on your file that indicate your claim was filed July 2, 2020. On July 3rd, your repair facility was contacted and a call back number was left to start your claim. Per your request, your account was cancelled on July 2, 2020. We are sorry to lose you as a CarShield customer and wish you well.