CarShield

They wouldn’t stop calling me I finally purchased it My vehicle has a problem! It’s been 10 dayes eo far They do it keep sending adjuster after adjuster they want the truth to clean so I can get my truck back.
I will keep you updated what happens

I'm researching this company and expressing my common sense opinion. If this company actually fulfilled the outlandish promises they make they'd quickly go broke. How can a company qualify a 20 year old, 150,000 mile vehicle without first inspecting it? The short answer is they don't care about the vehicle's condition because they don't intend on paying any claims, if they did they'd quickly go broke.

The contract which you can't see or review until after you sign up, is a quagmire of disclaimers that would take a legion of lawyers days to decipher. If this weren't the case, broken vehicles throughout the country would be covered and fixed by this company after a 20 day grace period, how long do you think CarShield would be in business? No brainer, it's an obvious scam.

Please see the attached copy of the front of the envelope and of a letter I received in today’s mail from CarShield***, which was mailed from zip code *** which is in New Jersey about “Personal And Confidential Open Immediately” and my letter to this company. Please note that I have NEVER heard of this company in your area NOR of any of the towns listed in the zip code 08031. Nor do I have ANY vehicle and I HAVE NO plans to purchase one in the near future. I am most definitely NOT a customer of the CarShield Company and I am NOT paying for any of their attempted scams.
As I noted when I wrote to your Revdex.com in 2017 about various vehicle scams, I am the continued victim of identity theft, vehicle scams and other types of scams.
However, it is entirely possible that some of the persons who have stolen my identity and who have purchased vehicles I formerly owned and sold may have attempted to purchase warranties for them or for others that they have purchased using my identity, as they have done in the past and are currently attempting to do. This is a total scam on behalf of my mentally ill relatives and non-relatives, especially my sister and brother-in-law and others of different races and genders who live in Missouri and also in other states, including Pennsylvania, many of whom are forgerers, and who have pulled many vehicle scams of all kinds on me for many years, including attempts to purchase and repair vehicles using my name, address, etc.
Many persons have been scammed by the CarShield Company according to the latest *** report, which indicates the company is NOT accredited by your Revdex.com. I have notified the company mentioned above to request the IMMEDIATE removal of my name and address from their files and I have also sent a letter of complaint to an appropriate federal government organization to request its help in stopping this company from scamming persons. I am paying absolutely NOTHING for any of their scams and will seek legal action against them and the organizations involved.
The company should be alerted to watch for scam efforts despite the removal of my name and address and your organization should put an F rating for the company in your annual Revdex.com Business Review of the company’s performance.

I own a 2002 Mercedes G500 with 199000 miles on it I called CarShield 2 months ago has an in-depth conversation with sales rep who stated that the company would cover my car “engine and it’s components, transmission and it’s components water pump axle” stated as long as the services records were current and not electrical cause! I asked repeated questions about anything goes wrong you cover it he said “yes”. I didn’t get the policy right away but they took my money right away. Two months later I’m in for a oil change and they say something is wrong with engine manifold. The mechanic calls CarShield they say nope not covered then they say oh covered but not covered due to poor maintenance without requesting any car records. I call customer service to investigate talk to supervisor *** and she debates argues and says you do know your car is almost 20 years old with 199,000 miles on it I said uhm yes and so did you when you charged me initially and qualified. She said well looks like you’ve canceled now and we will not be refunding any of your money! I requested to speak with her manager *** over a week ago 2 times no call back or reach out! It’s classic bait and switch and FRAUD as a description of services. On the sales call at first the policy was “$132 then it became $119 then he said what’s prohibiting you from buying this today how about $99.” The supervisor laughing at my miles and my year of my car asking me if I’m aware? They were aware and provided the coverage then denied coverage every way they could! I have maintained my vehicle and *** has all of the service records they never requested anything!

Horrible experience...out 89 dollars... And then they didn't want to cancel my account... JIGHLY NOT RECOMMENDED!!!!!!

I had purchased an extended auto warranty policy and paid both a down payment and the first month charge, totaling to 304.89. When I had lost my vehicle I want to full refund. However I ran into an issue that is unusual and felt that it was anti-consumer practice. I was requested to send a handed letter saying I need said refund. I had sent the letter and was promise a full refund. A year later, I am now told that the policy and refund is lost to me for NON-PAYMENT. With no reliable record from the postal service I cannot take your word nor anything less than a full refund. An apology will also not be accepted. This practice of requesting weird acts and gestures and avoid return of payment in spite of adverting as such is predatory.

This company is a joke. The worst money I ever wasted! They buy used parts, and aftermarket parts for your car and then pick the cheapest vendor. You would think you better off getting a car warranty, but not when you purchase one from them. They do what regular people do, search around to save a buck and don't give two ss about your car. My car been at the dealer since Thrusday its now Monday and my car still not fix! The car dealer still waiting for them to pick up the broke part they sent to them, and also waiting for the new part. Car shield was suppose to order my part on Friday but they never did. I'm so over this company this is beyond frustrating. Do not, I repeat do not waste your money here go to the dealer and get warranty through them.

KEEP AWAY FROM THEM, ONE OF THE MOST TERRIBLE UNORGANIZED AND SCAM COMPANY TO LOOT YOUR MONEY - I AM WAITING ON MY TOYOTA PRIUS REPAIR FOR MORE THAN 9 DAYS AND NO ONE IN CARSHIELD SEEMS TO KNOW ANYTHING ELSE KEEP SAYING WE ARE SORRY AND THEY KEEP PASSING FROM CUSTOMER AGENT TO OTHER TO CLAIM TO BACK TO CUSTOMER SERVICE. IT IS INCREDIBLE HOW THEY ARE TRAINED TO MAKE YOU KEEP YOUR HOPE AND THEN YOU REALIZE THAT THEY ARE ALL BUNCH OF LIARS - TOYOTA CAR DEALERSHIP MECHANIC LAUGHS ON THEM AND TELLS ME THEY ARE BUNCH OF *** WHO HAVE NO IDEA ON REPAIRS AND ONLY THING THEY WANT TO DO IS TO NOT PAY FOR YOUR REPAID, SO KEEP DRAGGING FOR NO REASON OR PUTTING RISK ON CUSTOMER BY JUST DOING BARE MINIMAL - I AM SO TIRED AND FRUSTRATED AND STUCK THAT I HAVE BEEN PAYING FOR MONTHS OF THIS FEE AND FIRST TIME I EVER NEEDED TO USE THEM, I REALIZE HOW STUPID I WAS FALLING IN THEIR TRAP, PATHETIC COMPANY, IF MY REVIEW CAN SAVE EVEN 1 GUY TO SAVE HIS MONEY FROM THESE LOOTERS, I WILL STILL FEEL HAPPY THAT I LOST MY OWN MONEY BUT ATLEAST SOMEONE ELSE COULD LEARN FROM MY LESSON.

We have all seen the ads on TV. I called the number to ask questions. The Salesman was very slick. I requested information be mailed to me so I can review and see what I was going to buy. He informed me to get a pen and we could go over it and I could write it down and then I can see it in writing. Says if they send out a contract then I have coverage. My dealership says they are not a trustworthy company. I will never buy a contract over what a salesman tell me over the phone. They will tell you to go to their website and look at sample contracts. I am not interested in a sample contract but I want to see the contract and coverage I will be getting if I picked them

This is the worst company you could ever think to use. There happy to take your money but soon as you need to use your policy. Get ready to be transferred 30 times then soon as you get to a person that kinda knows what there doing. Get ready for the salty attitude and making it seem like it’s your fault why your car is in the shop. Then on top of that still won’t cover it because they say your car being messed up is due to something that wasn’t covered which does not make sense, because that’s now why I’m in the shop.

Trying to cancel your policy is a joke, they will not let you cancel it they keep asking questions on top of questions. Telling you why there policy’s are grate. You will be on the phone for 45 min trying to end your policy.

My Dad called to cancel his membership with Car Shield & got a clown name Reed (if that’s even his name) This clown harassed my Dad on the phone, heard my Dad getting upset & I got on the phone just to get the same results. We had asked him to cancel my Dads membership that he no longer needs it & he just kept going on & on with the reason why my Dad shouldn’t cancel. I told him that we understand all that but my Dad doesn’t want it, he just wants to cancel & again he kept going on..it was frustrating talking to this Reed guy, it’s sad that Car Shield hire these bullies to work for them. My Dad is 73 years old with heart & health problems, & for Reed to be in the other end of the phone being an as was really disappointing. Car Shield should not be in business especially with rude & incapable customer service.

I bought this warranty for my car and everytime I took the car in for something that was supposed to be covered or that I was told was covered it was not the latest thing was I was told when I bought the warranty that my air conditioning was covered well they told me that since the clutch went out first and damaged the compressor the clutch was never covered but because the clutch damage the compressor the compressor is no longer covered but the compressor is a covered item so now I can't get my car fixed and I'm out $125 fee for them to or for the garage to find out what was wrong with my vehicle which I think that they should have to reimburse me because I was told that the AC was covered but they use excuses to get out of paying things by saying well this part damaged this part but this part was covered before this part that is not covered damaged it what how the heck you supposed to know and be inside your vehicle and say okay well this part the clutch is not covered but it damaged a covered part and now the covered part is not covered it does not make sense to

Fraudulently represented warranty to be Non Cancel-able and Guaranteed Insurable, Being a licensed agent in Florida when I reviewed the contract it was clearly a month to month contract that could be cancelled any time any month. Due to the misreprensentation, I requested cancellation back to inception of the warranty. At one point I called to see again why my cancellation was conveniently not processed by this comanpany and the guy omthe phone pressured and argued with me to the point that I gave up and told myself I would request cancellation in writing. I had written them twice as well as called again to tell them to please terminate the warranty. In May I was advised that this was handled and assured there wou;d be no future drafts/ Come today August 1st and I find that they have been drafting my credit card since May. I called again and they convenienty have "no record" of my calls nor my written communication to cancel. I was never warned that calls were recorded not was there any Federally Required notification but I when asked (thinking they could go back and listen to the call) I was advised that all calls were recorded. I want to file formal complaint regarding misrepresentation of terms of contract and failure to terminate accounts when requested verbally and in writing. This company is horrible and I would assume they have many other complaints higher in frequency than others in the same industry. I will be filing complaint as well with Florida Department of Financial Services (Insurance Commissioner) and Florida Department of Consumer Affairs. Thank you for taking this complaint/ If enough come through may be they will be help accountable and change their practices or go out of business.

I am quite upset at the moment, but this will eventually
subside. I am currently requesting $579.95 refund on a service contract based on the total monthly payments since Feb 2019, plus$99.95 charged to me for a diagnostic fee from the Buick dealer in in Bflo. I base my claim on TV advertisement that instucted you to take your car to dealer or a mechanic of your choice and CarShield will pay them directly. Today, I did just that and although my vehicle had 8-10 issues of major concern. CarShield denied them all, making this contract essentially useless to me. I was even saddled with the diagnostic fee of $99.95 although I'd already paid $480 into the contract. I consider your meritless extended warranty a fraud and a scam taking unsuspecting customers (often elderly), for their hard earned monies, giving nothing in return, creating technical terms such as "internally" which means absolutely nothing to the common consumer. Only a professional mechanic can understand this jargon. Auto shield should be ashamed of these tactics and bogus claims which cover basically nothing. To add insult to injury, the dealer refuse to release my vehicle unless I paid the diagnostic fee on the spot, which I didn't have. They were kind enough to shuttle me home until the following day when my SS check will be deposited. I called CarShield from the dealer and after holding for over 30 min, finally spoke with a rep and a supervisor who both denied paying the fee. I want every payment totaling $579.95 back for all my trouble. In addition, every single month I've had the same problem with regards to what day to draft from my account, although I've told them every month what day to draft.

If there were negative stars as an option they’d get that. I filled out the online form and literally 4 minutes later my phone was ringing. I couldn’t answer but instead of leaving voicemail they kept calling back till I answered. I told the guy I was getting ready to leave & couldn’t talk he said he only had 3 quick questions. I answered those then he said he would transfer me to some “specialist” who turned out to be a nightmare guy named Willam. I put him on speakerphone so I could continue getting ready to leave. This guy was so overbearing it was beyond ridiculous. All I wanted was information and he was pressuring me to give my credit card info for the $27.99 a month. I kept saying I needed to think about it and he was like “we get 33,000 phone calls a day and if you want to risk something happening to your vehicle that’s on you. It’s an older vehicle with 238,000 km and something is going to happen and if you want to take that chance....” and on and on. I’m like dude I’m asking for 2-3 hours to think about it. And he wouldn’t let up or shut up. It was so ignorant and rude, unbelievable. I finally got off the phone and I was so angry. I blasted them on *** and email and no one has had the courtesy to reply. Whatever you do DO NOT SIGN UP!!! Never, never, never!

My contract number is ***. It started the day I called. They told me all was covered on my car until 60 months or 100,000 miles. I have called three times for three different fixes, one being the AC and not once has any of the repairs been covered. I even had my mechanic call on my behalf 2-3 times, but still not covered. I have paid out $2603, with no repairs covered. When I have called, I've been hung up on. When I have talked to someone, I have been told that I would receive a call back about my repairs that have not been fixed, and no one has called. The repairs include: a manifold, a horn, a radiator, the AC, and an intake manifold. I've paid for those repairs out of my pocket, in the amount of approximately $1359.00

Well, if your reading this you are probably a customer of many that have been cheated by this company. Or you are really smart and are doing your home work prior to purchase. I wish I would have checked them out prior to purchasing their so called service plan. All the reviews I have read from customer reviews are true. Except for the poor guy that was on a fixed income and thought they seemed nice when he purchased their service, but has not had to use their service yet. I really hope he never breaks down. So very sad how many people have been taken advantage of by this company.

Company does not cover anything in a vehicle even though company ads and as well reps provide the info that they do, I had according to them the best package in the vehicle just to then turnaround and say that my warranty does not cover the part for whatever make believe excuse they can provide you, I had not only take my car myself (Which they state that they cover also***) I had to as well pay the full bill and as well pay their stupid deductible mind you that the only reason they cover one part out of the whole issues was because the mechanic himself fought with them for around 2:30hrs!!!!!, is been already 2 weeks and yet I still have not seen my part of the suppose reimbursement. The whole company is a scam, go look at the reviews and try to see if they have if ever cover any of the cars that they have happily taken every month a pmt. read the reviews and call them immediately to have 4 diff agents tell me to don’t worry and that my insurance will cover it. I’m so fed up with companies like this all they want is your money but don’t want to earn it. So for me this whole set up is a scam, when you pay for something and don’t obtain those services your paying for. This is as a telemarketer calling you and taking your money and never hearing from them again, stay away from this company they are using your money to pay all the Hollywood actors they got lying in their adds your better off keeping that money saved whenever your car really needs it.

I paid $106 for 6 months. When I needed reimbursement for repairs that came up, they gave me such a run around and many reasons why they could or couldn't pay for things - none of this was listed in their "contract" but is what they called "common in the business." Whose business? The business of sneaky, snaky companies. NOT worth the money or the many, many phone calls (on which everyone you talk to tells you something different--the "check was in the mail" 4 different times!). I ended up receiving less than half of what the contract clearly said should be my reimbursement amount. After trying many times to get what I was due, I gave up and cancelled. You are better off saving your money each month into an account rather than paying for a "warranty" program that won't benefit you in the end.

I signed up for carshield. The second month I decided that I want to cancel it. The lady on the phone would not cancel the policy without trying to convince me why I should keep it. I keep asking her to just cancel the policy. she refused to do so. She continued to speak. I asked for a supervisor she told me the supervisor was going to do the same thing, meaning to convince me not to cancel. Very unprofessional and hostile.