Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: American Express is erroneously alleging that I applied for a lower offerWhy would I when I had the brochure for the higher $offer in front of me at the time of the application? I called them soon after I made card charges for more than $and tried to confirm the $rewardThey wanted to confirm for $100, but we agreed I would email to them a copy of the brochure with the $offerI mailed them the brochure advertising their offer and how to apply for the card, but they never responded to meThis was simply a deceitful offer by AmExpThey need to rectify it In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I received the response mailed by American Express, however, the response was exactly the same message as noted in my previous message in this complaint thread Once again, this response did not address ANY of the issues that I raised in the original complaint letter to the Revdex.com American Express's letter simply stated that my dispute had been received and is under investigation.I also understand that since receiving this letter American Express has re-billed the entire disputed charge to my account again as of March **, No further explanation has been provided In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
American Express mailed our additional response to the consumer on July **, While we regret the customer’s dissatisfaction with this experience, our position has not changedThe consumer has not provided any new information to which we can respond, therefore, American Express considers the matter closed and no response will be sent to the consumer
While we regret the customers experience our position has not changedThe consumer has not provided any new information to which we can respondAmerican Express considers the matter closed and no response will be sent to the consumer
American Express mailed our response to the consumer on December **, to the address providedWhile we regret the customer's experience, the consumer's additional correspondence contains no new information to which American Express can respond,therefore, no response will be sent to the consumerThe consumer may follow the instructions in our correspondence to address this matter furtherThank You
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: To the best of my knowledge I have not approved your organization, any person associated with your organization, to make such an inquiryThis violates the Fair Credit Reporting Act, Section 1681b(c): Transactions Not Initiated by ConsumerI also demand that you remove my personal information from your records In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We appreciate the customer’s information, however, we responded to the consumer via written correspondence on July **, The consumer needs to allow – days for mailing time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Attached please find supporting documents to my claim Also emailed to [redacted] mailed copy to [redacted] via [redacted] Certified MailThis is a marketing material I received and signed up for the offer It is evident (from my notes I made) that I was signing up for this offer I even made a note for myself that the cards will arrive May [redacted] - and you can see on the bottom of the advertisement page where it says "OFFER EXPIRES May **, 2017." I tore up this marketing material and was going to toss it when the cards arrived, but decided to save it in case I may need it and I was right to save itI am asking for American Express to make it right by me as advertised and credit my account the remaining 25,pointsI give Revdex.com permission to share this supporting material for consumers to make their own conclusions on my claim The same is mailed today to American Express: Certified mail tracking# [redacted] [redacted] *** [redacted] *** Best regards,Anna S [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Greetings We received a reply letter from AMEX today stating that the reward is $credit after making $in purchases in the first months Attached is the offer letter we received in May or June from American Express with a RSVP code Based on this letter, we applied for the card I am a [redacted] member and had their [redacted] /Amex card previously My assumption was since the [redacted] /Amex card terminated, Amex offered me an alternative card It stated clearly in the letter that "Earn $back after you spend $in purchases on your new Card in your first months..." (highlighted at top of [redacted] *** file with green oval) and the RSVP code (highlighted at bottom of [redacted] *** file with green oval) We do not accept their latest explanation I demand the invitation offer to be honored.Thank you very much for your kind attention.Sincerely, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company has not followed through with what they agreed to do in the letter they sent to me for which I was required by Revdex.com to accept or not accept Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Only thing I receved from AMEX is requesting for my account number, but they didnt mention where I should be sending that number Would be more than happy to provide my account #, if they can call me @ ###-###-####Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No resolve as of yetAlthough the remarks pertaining to my complaint indicate a letter was sent to me, I have not received a letter or any comments/responses from American Express? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: american express offer was spend $in month, and get points rewardsi have spend over in month & paid my bill in full already , and they are still reviewing case with no reasonterrible customer service & bonus offer !! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: American Express mailed a response but it has not been received I assume it will be consistent with the last response which ignores the solution to thisThey should listen to the phone calls of July from iIceland, Latvia and Li8thuania and then NY to hear my Customer service complaint and solution from AMex in mid July In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This matter is not closed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I received a letter in the mail stating that their targeted offers and the actual points departments do not communicate and therefore amex believes that it is ok to deceive me I was under the impression that since I received a targeted offer with my name on it, that they wanted me back as a customer The Revdex.com should advise amex to not mislead customers and to communicate properly within their departmentsI have yet to receive the promised and targeted, 50,membership reward points] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
American Express has failed to remedy the issues at hand and continues to harass and threaten me with damaging my credit
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: American Express is erroneously alleging that I applied for a lower offerWhy would I when I had the brochure for the higher $offer in front of me at the time of the application? I called them soon after I made card charges for more than $and tried to confirm the $rewardThey wanted to confirm for $100, but we agreed I would email to them a copy of the brochure with the $offerI mailed them the brochure advertising their offer and how to apply for the card, but they never responded to meThis was simply a deceitful offer by AmExpThey need to rectify it In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I received the response mailed by American Express, however, the response was exactly the same message as noted in my previous message in this complaint thread Once again, this response did not address ANY of the issues that I raised in the original complaint letter to the Revdex.com American Express's letter simply stated that my dispute had been received and is under investigation.I also understand that since receiving this letter American Express has re-billed the entire disputed charge to my account again as of March **, No further explanation has been provided In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
American Express mailed our additional response to the consumer on July **, While we regret the customer’s dissatisfaction with this experience, our position has not changedThe consumer has not provided any new information to which we can respond, therefore, American Express considers the matter closed and no response will be sent to the consumer
While we regret the customers experience our position has not changedThe consumer has not provided any new information to which we can respondAmerican Express considers the matter closed and no response will be sent to the consumer
American Express mailed our response to the consumer on December **, to the address providedWhile we regret the customer's experience, the consumer's additional correspondence contains no new information to which American Express can respond,therefore, no response will be sent to the consumerThe consumer may follow the instructions in our correspondence to address this matter furtherThank You
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: To the best of my knowledge I have not approved your organization, any person associated with your organization, to make such an inquiryThis violates the Fair Credit Reporting Act, Section 1681b(c): Transactions Not Initiated by ConsumerI also demand that you remove my personal information from your records In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We appreciate the customer’s information, however, we responded to the consumer via written correspondence on July **, The consumer needs to allow – days for mailing time
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] Attached please find supporting documents to my claim Also emailed to [redacted] mailed copy to [redacted] via [redacted] Certified MailThis is a marketing material I received and signed up for the offer It is evident (from my notes I made) that I was signing up for this offer I even made a note for myself that the cards will arrive May [redacted] - and you can see on the bottom of the advertisement page where it says "OFFER EXPIRES May **, 2017." I tore up this marketing material and was going to toss it when the cards arrived, but decided to save it in case I may need it and I was right to save itI am asking for American Express to make it right by me as advertised and credit my account the remaining 25,pointsI give Revdex.com permission to share this supporting material for consumers to make their own conclusions on my claim The same is mailed today to American Express: Certified mail tracking# [redacted] [redacted] *** [redacted] *** Best regards,Anna S [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Greetings We received a reply letter from AMEX today stating that the reward is $credit after making $in purchases in the first months Attached is the offer letter we received in May or June from American Express with a RSVP code Based on this letter, we applied for the card I am a [redacted] member and had their [redacted] /Amex card previously My assumption was since the [redacted] /Amex card terminated, Amex offered me an alternative card It stated clearly in the letter that "Earn $back after you spend $in purchases on your new Card in your first months..." (highlighted at top of [redacted] *** file with green oval) and the RSVP code (highlighted at bottom of [redacted] *** file with green oval) We do not accept their latest explanation I demand the invitation offer to be honored.Thank you very much for your kind attention.Sincerely, [redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The company has not followed through with what they agreed to do in the letter they sent to me for which I was required by Revdex.com to accept or not accept Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Only thing I receved from AMEX is requesting for my account number, but they didnt mention where I should be sending that number Would be more than happy to provide my account #, if they can call me @ ###-###-####Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: No resolve as of yetAlthough the remarks pertaining to my complaint indicate a letter was sent to me, I have not received a letter or any comments/responses from American Express? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: american express offer was spend $in month, and get points rewardsi have spend over in month & paid my bill in full already , and they are still reviewing case with no reasonterrible customer service & bonus offer !! In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: American Express mailed a response but it has not been received I assume it will be consistent with the last response which ignores the solution to thisThey should listen to the phone calls of July from iIceland, Latvia and Li8thuania and then NY to hear my Customer service complaint and solution from AMex in mid July In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] This matter is not closed In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We mailed our response to the consumer todayAmerican Express considers this matter closed
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [I received a letter in the mail stating that their targeted offers and the actual points departments do not communicate and therefore amex believes that it is ok to deceive me I was under the impression that since I received a targeted offer with my name on it, that they wanted me back as a customer The Revdex.com should advise amex to not mislead customers and to communicate properly within their departmentsI have yet to receive the promised and targeted, 50,membership reward points] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***