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Change It For You Services

60 E Rio Salado Pkwy Ste 900, Tempe, Arizona, United States, 85281-9126

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Reviews Moving Assistance Change It For You Services

Change It For You Services Reviews (%countItem)

Most definitely a scam
Tried to change address. Googled it and clicked on first link. It looks super official but will charge you 80 dollars without warning. My mail kept going to my old home address. Called the number and they offered to only charge 20 dollars and asked me to "not call my credit card company". After hearing that I immediately called my credit card company. I then had it disputed because my mail was STILL going to my old address, which shows they can't even scam right. The one good thing about this "company" is they will refund your money very easily if you complain, probably because they know that any probe will shut them down.

Terrible company. My mother, 73 years old, tried to do an address change with ***. Came to this website and read *** in several places. Paid $79 and then did not receive any follow-up emails. I followed up with her and discovered it was not *** but a scam. What a mean way to make money off the vulnerable for a service that really isn’t offering anything the post office doesn’t. Hoping to get a full refund. Website is unclear about process and fees.

Customer Response • Oct 05, 2020

Additionally, today she received an email saying they couldn’t complete the change, but still charged her....

This site comes up on the top of search and charges 79$ for an address change which could be done by a nominal 1$ fee via usps. The site doesn’t show any kind of confirmation or indicates anywhere upfront that there is 79$ charge. This is fraud and false advertising, looking for full refund, even if you call customer care they just refund 50% of the amount which is unfair.

This is a scam website that is disguised to be the *** change address platform. No mention of price. Total scam and should be taken down.

Actually, I give it zero stars! I went to change the address for someone else and click this third party link which I didn't realize due to it comes up just like the usps that only charges $1. I go through the process of changing the address and put in my card info and then comes out $79.98 out of my account. So I email them and they only agree to refund me half of what they took, which I don't know why because they surely didn't do $40 worth of work but in return I emailed them once again with a nice but nasty email about themselves. I seen nowhere on the site that it charged any amount so I just assumed it was the $1 fee. And then they tell you about all the other "services" they do for you, which all are free for you to do yourself, and charge you for those somewhere within the money they steal from you! THIS IS DEFINITELY A SCAM! I feel bad for the employees who work for this company, if they will do us like this just imagine how they are getting scammed just by working for them!

Absolutely unconscionable! Complete scam. They've clearly designed their website to look like you're accessing the post office change of address site and make it clear that changing your address costs $1.05. Then you open your credit card statement and it's $79.95. What a crock! I called and they did refund the bulk of the fee after offering to keep everything for a 50% reduction. This company needs to be shut down.

If you haven't used this company, DON'T.

Phone number listed on this site is for a third party company, ending in 9592. Don't bother calling the agent had to ask me how much I was charged. The person I spoke was unable to locate anything regarding my information. Calling the main line 4985 didn't get me anywhere, either.

I resorted to calling my bank since I wasn't able to reach a representative for this so-called company. My bank representative recognized this company, which I think speaks to the level of "service" changemyaddress.org provides.

I did my change of address through the post office online. Never once went to this site. I opened my account at my new bank a couple weeks ago and nobody on this site should have my information. They have somehow gotten my banking information and taken almost $80 out of my account. That is 100% illegal and I want to know how it is possible.

This website is a total scam. I went to change my address and accidentally ended up on this site. They charge $79.99 to change your address and add you to the do-not-call list. The do-not-call list is FREE. I called to dispute and they said "we already added you to the list and provided you with discounts so all we can do is offer a 50% refund." I can't believe I fell for this, Do not use this site. The postal service website is the best place to change your address and it only costs a dollar.

I went to change my address, and went to changemyaddress.org and didn’t realize because they never once informed me that I would be charged 79.95 for my address change. They ask for credit card information and never once informed me of the price.

Change It For You Services Response • Aug 25, 2020

Hi ***.We apologize for the misunderstanding. While we are not the ***, we did submit a Change of Address request to the *** on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the ***, and more. Nevertheless, we have a money back satisfaction guarantee. Our records show that on August 24, 2020 08:30 PM you called our customer service concerned about the price and after speaking to one of our agents you agreed to keep only the *** address change submission service at a rate of $1.95 and the transaction was voided for $78. Voided transaction means the charge will not process through your account and should completely disappear/drop off from your account within 48-72 hours.As a measure of good faith, we also issued you a full refund of $1.95 which should be reflected in your account within the next 3-5 business days and you will still be able to receive the other services at no charge.Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at ***.Respectfully,Customer Support Team

I searched "USPS address change" after moving and this popped up first. Without realizing it wasn't affiliated with the government, I went through their steps and put in to change my address. They took my card, but nowhere visible did they say how much it would cost. Later on I realized that they weren't the USPS at all, and I checked the USPS's website to find that changing my address is a $1.05 affair requiring very few steps. Changemyaddress had charged me 80 dollars. I called their line to cancel the charge because, well, that's absolutely absurd, and it took me 15 minutes of menus where an automated voice tried very hard to keep my business before I could cancel it.

This is an example of the very worst kind of business, predatory, exploitative, and doing little to nothing for you. They asked for more of my info than the USPS did, and took longer. I can only speculate as to where that info has gone now. They upcharge you 79 dollars to type some stuff into the USPS website. The absolute gall of it has me floored.

Went to change e address on what I THOUGHT was the *** site. A day later I see a charge for $79.95 in my account. This is a scam and is NOT the *** site!!!

Change It For You Services Response • Aug 24, 2020

Hi ***. We apologize for the misunderstanding. While we are not the ***, we did submit a Change of Address request to the *** on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the ***y, and more. Nevertheless, we have a money back satisfaction guarantee. Your order has been cancelled and the charge has been voided. This charge will not process through your account and because we cancelled the order before your card was charged, there is no refund required. Please allow 48-72 hours for the charge to update and completely disappear/drop off from your account depending on the speed of the processing bank.Again, we apologize for any inconvenience this may have caused and you will still be able to receive the other services at no charge. If you have any further questions, please call us at 1***.Respectfully,Customer Support Team

As many of you mentioned, I also clicked the first “change address” website on *** which was this third party company. After I filled out all the confidential information, I saw the $79.95 charge on my bank account. There was no information stated about the charge on their website. I found it very odd and searched the website.. and I found out it was a costly fraud. This is extremely upsetting, and I would like a full refund.

Change It For You Services Response • Aug 24, 2020

Hi ***e. We apologize for the misunderstanding. While we are not the ***, we do offer a Change of Address service in addition to other convenient services not offered by the ***. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the ***, and more. Nevertheless, we have a money back satisfaction guarantee. Your order has been cancelled and the charge has been voided. This charge will not process through your account and because we cancelled the order before your card was charged, there is no refund required. Please allow 48-72 hours for the charge to update and completely disappear/drop off from your account depending on the speed of the processing bank.Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at 1-480-999-9697.Respectfully,Customer Support Team

I was tricked into filling out my change of address on the first link that popped-up in my *** search to change my address. What I thought should be a breeze just cost me $79.95. They pulled it immediately.

Change It For You Services Response • Aug 24, 2020

Hi William. We apologize for the misunderstanding. While we are not the ***, we do offer a Change of Address service in addition to other convenient services not offered by the ***. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the ***, and more. Nevertheless, we have a money back satisfaction guarantee. Your order has been cancelled and the charge has been voided. Please allow 48-72 hours for the charge to update and completely disappear/drop off from your account depending on the speed of the processing bank.Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at ***.Respectfully,Customer Support Team

I was WRONGLY charged $60.00. I did not authorize the charge and had no clue I would be charged. I want my money back. This is fraud. I talked to an agent who basically stated it was a scam when asked. I can get my addressed changed at the postal office for FREE. This is crappy business. I just wonder how many of their people were scammed and unfortunately didn’t know it.

Change It For You Services Response • Aug 24, 2020

Hi ***.We apologize for any misunderstanding. We researched our records using the information provided but were unable to find your transaction. Rest assured, we have a money back satisfaction guarantee and would like to further assist you. Please provide your order number or a screenshot of the transaction on your bank/card statement. If we can locate your order, we will happily issue a full refund to your account. Otherwise, we will do our best to point you in the right direction. Again, we apologize for any inconvenience. If you have any further questions, please call us at ***.Respectfully,Customer Support Team

I changed my address online and I think that the company website is purposely misleading because I was under the assumption that I was using the *** website to change my address. When confirming the payment amount there wasn't a final total, I assumed it would be $1.08 (the cost the *** charges for its service). But was actually charged $79.95. When calling to receive that refund they told me it was already processed and I received a partial refund of $39.98. This company uses shady tactics in the amount you are being charged.

ChangeMyAddress.org poses as a site offering a *** service that normally costs $1 and knowingly conceals the fact that they are charging you $60 (doesn't announce it clearly on site, no confirmation of purchase email, vague charge on card, etc.) for it. I am not aware that they even submitted a change of address. This is a pattern of scamming and abuse on their part that I am now aware of after looking into it but it is absolutely unacceptable to conduct business in this manner and prey upon people's trust to leech out their money.

Change It For You Services Response • Aug 11, 2020

Hi ***.We apologize for any misunderstanding. We researched our records using the information provided but were unable to find your transaction. Rest assured, we have a money back satisfaction guarantee and would like to further assist you. Please provide your order number or a screenshot of the transaction on your bank/card statement. If we can locate your order, we will happily issue a full refund to your account. Otherwise, we will do our best to point you in the right direction. Again, we apologize for any inconvenience. If you have any further questions, please call us at ***
Respectfully,Customer Support Team

The website passes itself off as a legitimate location to change your address. It is very similar to the *** change of address form and even mentions the $1 fee that the *** charges for address changes. As soon as you click submit, the company charges you $79.95. No where one the site or other information does it mention this fee. I called them immediately after clicking submit to cancel the order but they have already processed it. After telling them multiple times to cancel and that I want a refund, they gave me $70 back that will process in 4-5 days. This practice is unethical and very deceiving as it is the first link to generate when you search for address change.

Change It For You Services Response • Aug 04, 2020

Hi ***.We apologize for the misunderstanding. While we are not the ***, we did submit a Change of Address request to the *** on your behalf. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the ***, and more.Nevertheless, we have a money back satisfaction guarantee. Our records show that on August 03, 2020 08:40 AM you called our customer service concerned about the price and after speaking to one of our agents you agreed to receive custom service package which includes do-not-call list registration, *** address change submission, and other selected moving services at a rate of $9.95 and the transaction was voided for $70. As a measure of good faith, we also issued you a full refund of $9.95 which should be reflected in your account within the next 3-5 business days and you will still be able to receive the other services at no charge. Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at ***.Respectfully,Customer Support Team

I wanted to change my address. I clicked the first website on google which was this company. I filled everything out and submitted. They didn't have anything on their site stated how much it would cost. Then I saw a $59.95 charge on my statement the same day. I canceled immediately as it seemed extremely suspicious. They still took money out of my bank account 3 days later anyway. I asked for a refund via email with no response. I used the confirmation number they gave me and checked with *** to verify it was canceled which it said it was. It has been 2 weeks since I initially cancelled and I still do not have my money back. I called their company to see what was taking so long and they stated they can't find the card that was used and still no refund.

Change It For You Services Response • Aug 03, 2020

Hi ***.We apologize for any misunderstanding. We researched our records using the information provided but were unable to find your transaction.Rest assured, we have a money back satisfaction guarantee and would like to further assist you. Please provide your order number or a screenshot of the transaction on your bank/card statement. If we can locate your order, we will happily issue a full refund to your account. Otherwise, we will do our best to point you in the right direction.Again, we apologize for any inconvenience. If you have any further questions, please call us at 1-***.Respectfully,Customer Support Team

I wanted to change an address of a former tenant. I used the service unaware that it was a third party service. They charged me an outrageous fee of $79 when the actual fee online is $1!!!!!! THIS WEBSITE IS A SCAM AND SHOULD BE TAKEN DOWN.

Change It For You Services Response • Aug 03, 2020

Hi ***.We apologize for the misunderstanding. While we are not the ***, we do offer a Change of Address service in addition to other convenient services not offered by the ***. As part of our fee, we also include many other services, such as notifying additional organizations of your move, registering your number on the ***, and more. Our records show that on Aug 01, 2020 10:19 PM, you placed an order on our website.Nevertheless, we have a money back satisfaction guarantee. On Aug 03, 2020 06:50, our customer service representative was able to cancel and void your account. That means we were able to void the order before your credit card was ever charged for any actual fees. That means the charge you see on your statement was only a temporary authorization and hold on your credit card and because we were able to void and cancel the transaction before any final charges occurred, you should see that temporary transaction disappear from your statement within 3-5 business days. Again, we apologize for any inconvenience this may have caused. If you have any further questions, please call us at 1-480-999-9697.Respectfully,Customer Support Team

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Address: 60 E Rio Salado Pkwy Ste 900, Tempe, Arizona, United States, 85281-9126

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