Chegg.com

Internships.com, a Chegg service enables students and employers to connect in order to obtain internship opportunitiesSite does not screen for spams I applied to several internship postings at internships.com which forms part of Chegg.com One of the postings were made by an employer called Prudential Capital GroupI applied to this posting, provided personal information and resume because I was under the impression that this site was secured I got contacted May 25th,via email from a so call recruiter [redacted] @prudential.com saying that it was tough to decide on the select group chosen for an interview because they received so many good resumes and that I was one of those selected for an interview I was asked to add Lucy Garofalo ( [redacted] @google.com) on the Google Hangouts platform to undergo the interview processAccording to them, she was an HR recruiter for PrudentialThis Lucy person gave me all the duties and responsibilities of the position and aske

Chegg agreed to purchase buy book back I have called several times now and have been told that they have misplaced my book in the warehouse and that I would hear back from a supervisor within a couple of days Each time I would wait a couple of days and once I haven't heard anything back I would call again They would give me a different excuse each time on why I havent heard from a supervisor yet and tell me that they corrected it and that I would here from a supervisor in a couple of days The last time I called I told them that I would like to speak with a supervisor the gentleman told me that I couldn't When I continued to ask he said that I was getting none compliant and he was going to hang up I ask to speak to a supervisor again and he stated that he would not let me speak with a supervisor and he hung up

I sent in a book for trade inThe book sat for weeks until I finally asked what was going onAt that point I was told that it was damaged I contacted Chegg when I did not receive payment for my trade inChegg advised me that the book did not meet trade in standards and that they would return it upon my request (over 60+ days after sending it in with no update at all) After that I received the book back all water damaged several months laterI emailed Chegg for assistance several times and did not get a response past my first emailI also contacted UPS who told me to refer my inquiry to CheggI haven't received any response to date with emails sent

I sent textbooks to Chegg to sell and they never issued my refund checkEvery time I call, they keep telling me the check will arrive in busdays I submitted a request online to sell my books back to Chegg in JuneI used the shipping label provided and Chegg received the booksI called Chegg the week of June 12th to ask about the status of the refundI called again in the middle of July and they keep telling me to wait 15-business days for the refund checkI called again in August and was told the same thingI called today (Aug 23) and they said my check will arrive tomorrow

I was charged months when I did not ask for or request the service I called and got worst from [redacted] on chat

Made fraudulent charges to my credit card Made two fraudulent charges as listed below

I sold textbooks to this company, they lost one and I have been waiting for almost a month to receive my payment, that should only have taken a week I sold my textbooks to this company on 12/15/and they have claimed to have lost the other oneThey said they mailed me my check on 12/and the email said it should take UP TO business daysHowever, talking to customer service, they said the email is wrong, and it can take UP TO business days, and I should have my payment by 1/18/well, that was today and I never received itwhen I called them, they told me that they best they could do is to write me another check and I would have to wait another 10-business days and that they could not expedite the check, I also have not received a call like they said I would about the lost bookcustomer service refused to give me a number to a supervisor and I have had the hardest time getting in touch with people about thisso now, they have my books and I have no moneythey

Chegg falsely advertised on their website, after contacting them to resolve the issue, I was lied to by multiple customer service reps Order # [redacted] Chegg advertised "Panorama with Supersite Plus Code (w/ WebSAM + vText)" for $I purchased this with the understanding that I would be receiving the text book and Supersite code, as the advertisement states.Chegg shipped me the book (received 01/18/17) once I opened the package I realized there is no code attached, so I called Chegg Customer Support on 1/23/at approximately AMThe first person I spoke with was [redacted] in the Orlando Florida officeI spoke with [redacted] about the issue of a missing code, to which her response was "Used books are not guaranteed supplemental items." (this would be the access code.) This directly contradicts what the advertisement statesAfter a little more discussion it became clear that [redacted] would not be able to help me, so I asked to speak to her Supervisor, her response was "There is no one els

i've trying to cancelled my membership with Chegg, but they continue to charge me $14.00 each month. I have submitted my requet via twiter, but they During spring season I singed for a membership study guide for my Accounting class which lasted until 5/12. Ever since, I've been trying in many occasions to contact chegg and have asked them to stop charging my credit card on monthly basis since I do no need the service anymore. However, they have ignore my request numerous times. I have sent the request via twitter and e-mail, but with any success. Not to mention that they made very difficult to try to find the option on their website to cancel the membership fee and they do not even provide a regular customer service number, the only way communicate is via Twitter, which I do not use for anything else.

Would not recommend to any students. I was told go ahead and purchase hundreds of dollars in books because due date could be changed free of charge (I am enrolled in 12-week postgraduate courses), therefore ordered books four weeks ago and now they are due in two days. Chegg is doing me a "courtesy" by extending my books for one month and wants me to repurchase them... why would I have even purchased the books at full price knowing I would have to return them in four weeks? Rented and purchased books for a year but will not be returning after this disaster. Don't believe a word they tell you. You would think they would give me my sixty days so I could at least complete my semester, now I have to fight to try and get a refund... best bet is not to involve yourself with their business.

Have been waiting almost a year (9/28/2016) for my payment and they won't fix the issue On September 28, 2016, I sold of my college text books to Chegg Upon receiving the check I noticed that it was made out to Robert Morris University (my school) instead of me I called them and have been trying to get it fixed still to this day (August 9, 2016) They have reissued a number of check and each time told me that the problem would be fixed, but it was not They have told me that they can not do anything other then issue another check, but can not guarantee that it will be made out to me

I have been receiving recurring withdrawals from my account for $each monthI have filed several complaints asking to end this service I had signed up for the son of citation machine service over a year ago and am unable to ue it due to technical malfunctions on the siteI have cancelled my account online and still have money withdrawn from my account monthlyI then escalated this matter to customer service via email and had never heard backI eventually escalated the issue to customer service via phone, and was assured payment would stop but would not issue refundI have had since money withdrawn from my account, againCustomer service is unreachable and this matter has not been resolved

I was charged on October 10thI never authorized this chargeI haven't been in school nor have I been receiving any charges for almost a year I was charged for something I didn't authorizedI haven't been in school nor the website for almost a year

I have been billed even though I canceled the monthly payment *before [redacted] the $offer expired I noticed that I was billed on the following dates for $after my payment of $on 4/24/(this is a valid charge on their part, the other are fraudulent) 8/23/ 8/15/ 7/23/ 7/15/ 6/23/ 5/23/ I should have never been billed those $payments I'm out $just because I didn't check my credit card statements

my under age son signed up for a yearly subscription and yet I was charged monthly of $twice the $advertised price for over a year I have asked for a refund for what I was charged over the $and they will only refund my $

There have been multiple months of fraudulent charges on my credit card from this companyCharges have been disputed and removed each time here have been multiple months of fraudulent charges on my credit card from this companyCharges have been disputed and removed each time.I have never done business with this companyI have been issued different account #'s and cards and still have had these charges appear on my account months in a row

ORDER 2qy38crzon ordered a book, immed I cancelled it and the acct my bank was charged on for I want my refund NOW ORDER 2qy38crz [redacted] @YAHO..COM on ordered a book, immed I cancelled it and ON MY BANK ACCOUNT TODAY IST IS SHOWING THAT CHEGGS CHARGED FOR THE BOOK, DAYS AFTER THE ORDER WAS CANCELLEDI CALLED CHEGGS AND GOT AN IT WHO REFUSED TO CALL A SUPERVISOR AND ISSUE AN IMMEDIATE REFUND I AM ANGRY BECAUSE CHEGGS IS ACCRUING INTEREST ON MY ALSO SINCE THEY OBTAINED IT ILLEGALLY IT IS THEFT BY CONVERSION, I AM FILING A POLICE REPORT FOR THEFT

Chegg Study membership has been charging me since and not once was I notified about these charges that were being made I was being charged since 2014, to a total of about charges, and not once did they notify me of being charged, I've never used it as they can see, and was totally unawareI do know that my other account was being charged for the service that had ended on August of last yearAnd I actually just found out today about the second account that's been getting charged that I had previously canceled, once I called them, they had told me that they can't refund past charges out of about 21, and that it never actually got canceled?? My email that I've always used was [redacted] @aim.com, however the other email that's been getting charged till today is [redacted] @aol.comAs many people are complaining, I too was being charged even though I had canceled their membership previouslyI'm really disappointed in chegg's customer service as well, as I had called

Chegg will not refund all of my money they withdrew from my account After going through my "bill pay" account statement, I noticed that there was a total of eleven payments made to Chegg for and eventually going to Starting from 10/1/to 7/30/ I signed up for the free trial offer from Chegg and had only used the product once since the response turnaround did not work for me My "bill pay" account is set up for a certain amount, so I do not check it as often as I do the other accounts, which is why this continued for so longNot to mention that the withdraw dates are different, coming out at first on the 1st, and then later the 16th, of the month I called the Chegg customer service, who told me that they would refund the last three months only, but I would need to contact my "bank" for the restNot sure why I should contact my bank for monies that my bank did not receive? I am certain my bank would ask me the same question as well The only time

Chegg has been charging my debit card since September with my consentCustomer Service did not attempt to assist me with and of the problems they created Illegally charged Debit Card without my consent, and customer service representatives were very rude, disrespectful, and unprofessional