Chegg.com

Chegg offered to purchase my book and pay me within to days after UPS picked it up It's been twice that time and no money!!
On July 26, 2017, I shipped Chegg a text book I wanted to sell them They advertise they will send you money for your book in to days after shipping the book to them It has been double the time they stated they will send me my money They do not have a phone number you can call and I reached them luckily one time I want my money for the book I sold tehm

rented a book that clearly stated with connect, and it did not come with connect access
rented a book that clearly stated with connect, and this seemed reasonable since it was dollars more than the book without connectreceived book and no connect code, forced to return book and wait for shipping back then rent the book without connect and wait for shipping againwhy have two listing for the same book but different prices if neither comes with the code? why even have that in the title of a book if it inst going to include it? customer service also is the worse, unhelpful and they seem rudewhy not just adjust the price to the other rental price? or provide me the access code that it claims to come with in the titlecustomer service will only tell you its your fault and offer no flexibility

refuse to refund for services not used
billing / stealing

Chegg wants me to buy a duplicate book of the one I already returned and return that one to them too
Supposedly, my daughter's school books were rented under her email, but somehow returned under my emailI did not know that those books would show up under both emails, so I didn't think anything was wrong, nor did I realize that I was under the wrong emailWhy didn't the site alert me that I had no books to send back? Being fairly new to Chegg, the site only gave me an option to buy or sell the booksNowhere did it give me an option to return, so I thought this was the way the company did thingsBoth books were then returned in the same box at the same timeI received a check for one of them (which has not been cashed yet) over a week agoI realized something was wrong when I went back to the website to see why I never received a check for the otherThe other book was delivered to somewhere in Texas on May 16th and according to the tracker, was still in transitNow, after

Submitted book for resale on their site They cut the book when received then wouldn't return it till I questioned them about the book
On 4/17/thru website sold a text book to them with the Quote of $for the book Didn't receive payment & called They said book was bad shape & they won't pay Other book was put towards account credit when I asked for check They wouldn't give me a check unless they took 85% of the value of credit The won't return my book instead of the 85% deduction in sale priceThey returned my "bad" book and it has two stickers from them which won't come off and there is a cut down the book from when they opened box with box cutter The book was barely used so it was not sent to them with a large cut down the seam I requested a manager call to discuss the problem and no one returned my call Their customer service was horrible and treated me like a child in the manner they spoke to me

They are refusing to pay for a book that I sold to them after they have held it for almost a month and not they are saying it was in poor condition
I sent a book to chegg in perfect conditionI was selling it to themI sent it out on August 28th and till this day September 18th I had never received my payment or any notice from them saying them received itTheir website never updated it was receivedI had to do an online chat because the number they have listed on their website is not a good numberWhen I asked about the book, they said it was received in poor conditionI only used the book twice so it was in perfect condition when I sent it to them.When I asked what was wrong with the book they said we can't answer that question

Everything about this place is terribleTerrible customer service and they lie about quotes on books your sellingI received a book from then and immediately tried to sell it back becuase I didn't need it and they wouldn't give me one cent for the book and said it was in poor condition even though that is the state they sold it to me inDon't waste your money

Chegg is making unauthorized transactions against my account
I have contacted this company times since MarchI used there services while in school but I have since graduated, March The first time that I called, I spoke *** 03/08/2017, the second time that I called, I spoke to *** 03/28/and a host of other peopleWEach time I call, I am assured that billing is ceased and that I will o longer be billedWell that is not the case and I have been billed since MarchI am not getting any assistance from the company and was left with no alternative

Chegg is refusing to refund me $that I paid for their servicesI used it to check my homework and a lot of the answers were wrong
I purchased chegg for about $in the beginning of MayI needed it to do my homework from the book I was usuingMy book does not contain all the answersI was looking through the solutions on Chegg and noticed a lot of them were actually wrongAccording to Chegg, I went through about solutions, therefore they claim that cannot refund meWhy? I paid for a service that I thought would help, but it was notI contacted Chegg's customer service twitter and got a response but as soon as I mentioned that some of the answers were wrong and that it was not helpful, they ignored me

Auto charged using paypal accountI contacted the service provider, they never responded then paypal closed the case
Paypal transaction details are provided belowI requested a refund because I did not know I was enrolled in the auto pay optionThe account on chegg.com has not been used in over eight monthsI contracted the seller using Paypal the day of the transaction and requested a refundThe vendor has made no attempts at contacting me
Transaction ID: 4UVXXXXXUWXXXXXXL
Case ID: PP-XXX-XXX-XXX-XXX is the Paypal communication attempt submitted by me

Internships.com, a Chegg service enables students and employers to connect in order to obtain internship opportunitiesSite does not screen for spams
I applied to several internship postings at internships.com which forms part of Chegg.com One of the postings were made by an employer called Prudential Capital GroupI applied to this posting, provided personal information and resume because I was under the impression that this site was secured
I got contacted May 25th,via email from a so call recruiter ***@prudential.com saying that it was tough to decide on the select group chosen for an interview because they received so many good resumes and that I was one of those selected for an interview
I was asked to add Lucy Garofalo (***@google.com) on the Google Hangouts platform to undergo the interview processAccording to them, she was an HR recruiter for PrudentialThis Lucy person gave me all the duties and responsibilities of the position and aske

I sold a textbook to Chegg in December of and have not received payment for the textbook
The textbook was mailed to Chegg in December of They indicated that a check was mailed on 12/31/and that it should arrive within daysI never received payment so I started an online chat with customer serviceThey indicated that they needed to locate the last check and a new one would be mailed and would take daysWhen I spoke with them the last time my days was up on 2/9/I spoke with them again today to inquire about payment and they indicated that my day period was not up until the 17thThe customer service representative said "finger crossed it arrives on Friday" when I inquired what the next step would be if I did not receive payment on that dayIn total I have been waiting days for paymentThey list under my account that checks take days to be deliveredUnder the "help" section they indicate days for deliverWhen you speak to them they indicate

I was shipped the wrong textbook, and the company refuses to offer a solution
I ordered books on July 25, and received the wrong textbookI told Chegg, and they said they would ship the right book, which hasn't happenedI have contacted them times and I keep getting told that someone will be contacting me, and there has been no resolution, despite me having called numerous times and offering them potential solutionsAnd a 5% off my next order doesn't help me as a college student trying to stay on top of my assignments and not fail my class!!!

This company is terrible! There are multiple complaints about study subscription and nothing being done it!! It is credit card FRAUD when a company charges your account monthly without consumer's knowledge! The study subscription was NEVER used for a year and they refuse to refund money!!! Do not give this company your credit card or debit card information!!

The tutor services they provide is totally not qualified and they refuse to acknowledge that
First time, I paid for an tutor for an hour to revise my essayHowever, the work done by her can totally be done in minutes maxSecond time, I asked another to revise my another essayI gave her minuets considering its a page essay and I just need some correction on word flow and grammarThis time the tutor did nothing to the essay and return that back to meAfter I file the complaint to them.They replied within minutes that they think the tutor did the right workThey didn't even really take a look at what they have been done

Chegg is taking money out of an account that was not authorized for purchases
In August 2015, my husband opened a Chegg account and used my debit card to rent booksThe books were returnedIn January he opened a new account with his own debit cardI have been receiving charges on my account since early June because they "couldn't charge the appropriate account" Chegg refunded the charges but not the overdraft feesI thought the matter was resolved until I checked my account this morning and another $charge was debitedThe second transaction for the rental of the books was not authorized by my cardI have tried to resolve this manner but they are continuing to take from an account that wasn't used in the transactionThis is implicit FRAUD! I do not want an apologyI want my financial information removed from their systems and my money returnedI vow to NEVER recommend them to anyone else!!!!!!

Broken buyback agreement and return of used book when sent new
On June 12, 2017, I received a buyback quote from Chegg for a new book (Working with Children, ISBN: XXX-X-XXXXX-XXX-X) for the amount of $They emailed shipping labelI sent the book in with others that I was returning and included the packing slip as instructedI was to hear from them upon receiptThey acknowledged the returned books I had rented but nothing on the book I was sellingOn July 13, 2017, I chatted with customer service(I did not get name as I thought this would be resolved) since I had not heard anything on the book buybackThe agent commented that the warehouse found my book unacceptable but that they did not leave any comments as to whyI asked that they book be returned to me in the condition that I sent itThe book that I received back is waterdamaged, the spine is broken and has a rack sticker on the spine as well as sticker residue on the frontThe book sent to them had never been open

Continually bills my Paypal account despite numerous requests to cease immediately
Monthly charge of 14.95US continues to be charged to our account We called about this earlier in the summer and they did issue a refund for that month and a previous month however they have continues to ding the US since I am at my witts end with this company despite several calls nd emails to cease the payment

I bought a book back in August and was automatically signed up for a "Chegg Study" account, which I have never used or even seenAfter four weeks, Chegg began to charge me $a month for the service I never wantedFrom September to April they did this until I caught the fraud when looking over a billAfter they stole $after months I called the companyThey gave me three months back which totals $meaning they still stole $96! I have removed my credit card information and I advise you to do the same because even if you do not want or use a service, they will not reimburse what they charge to your account

I was charged $for study subscription didn't sign up for
My son ordered books on Jan 26,from chegg.com order #*** there was free trial then started deducting $a month for over a year we were not aware of this and he never used itThis company has scammed other students as well they said to file a dispute with credit card company and issued month refund I would like refund or credit for year subscriptionI can use credit to order booksI explained this to them