Choxi.com, Inc.

I ordered items over a month ago.there customer service line has been down with no way of getting a hold of them.I even send a lot of emails.and still nothing.the order number is***.or have them call me.***

***
I apologize for the inconvenienceCustomer service informed you that unfortunately this item could not be returned due to the length of time, but offered you store credit as an apologyIn addition to the $of store credit that was already issued and applied to other
orders, on February ***, a store credit was issued in the amount of $Thank you
Best,
***

Dear ***,
On March ***, 2014, a refund was issued in the amount of $Please allow 3-days for the funds to post to your account
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Best,
***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** *** ***
I don't have the original paperwork from No more rack. Everything I had I supplied to you when I complained about this company. As of to date I have never received my refund. I did contact the post office to track it. According to the post office it was delivered to them

I loved Nomoreracks, but once they changed to Choxi it has been a fightFirst they tell you that once your order has a tracking number you can not get a refund, but that give you no choice, because I had a tracking number that I was unable to track for a monthNow almost anot her month I'm still waiting for my refundThey have nice things, it's just making sure you get themLittle advice If ordering for xmas, do it now, and you might get it in timeNomorechoxi!

Re: Order Below
Order No : *** Status : active
Ordered on : 06/**/
Item
Home Basics 5-Tier Heavy-Duty Steel Wire Shelving - Assorted Colors
Color : Gray
Savings : 35.44%
I never received this item and have requested a refund several times to no avail They canceled my account so I can't even log in any more I used to order stuff all the time and never had a problem but can't even get them to email me back

Dear *** ***,
I apologize for the delay in receiving your packageHoliday demand for shipping back a lot of companies shipping up this year It appears that you did reach out to solve this issue, via facebook and customer serviceHave you reached out to the
manufacturer are you were advised to by customer service?
Please advise me of the resolution you have come to with the manufacturer.
Thank You
***

Dear *** ***,
data-sheets-value="{"1":2,"2":"Tiffany Stinson"}" data-sheets-userformat="{"2":513,"3":[null,0],"12":0}" "">I'm very sorry for the troubles you have experienced with this order Unfortunately, our manufacturing partner was unable to fulfill the order so it was cancelled and a full refund was processed to your original form of payment Please allow up to business days for the refund to be reflected back onto your account If there is anything else I can do to assist you, please just let me knowRegards,
Ryan

Purchased printer 1/**/- verified by choxi 1/**/ I emailed them on 2/*/asking what was the hold up and I received a response my order was being "expedited" (4-business days) - well today is 2/*/and no printer days (with "expedited shipping") - they have my money for days now - and I do not have anything but a headache I believe they may be defrauding the public - selling items they do NOT have available for shipping I just sent final email - then will file complaint with ***
(they will get action when we can't) Suggest future complainants do the same

I PLACED AND ORDER WITH CHOXAND THEY DEDUCTED THE FUNDS FROM MY ACCOUNTi HAVE TRIED TO CONTACT THEM NO RESOLVERECEIVED AND EMAIL FROM A EX EMPLOYEE TELLING ME THAT THERE IN BANKRUPTI HAVE NOT RECEIVED MY ORDER OR A REFUND

Dear *** ***,
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This product is under warrantyPlease contact their customer service at:
Please have customer call or fill out the information at *** for assistanceOur toll free number is ###-###-####We are open M_F, 9:30am-6pm EST
Thank you
Best,
***

I just want to say I had nothing but positive experiences with nomorerack AND ChoxiI always received my products in a timely manor, in perfect condition and were always quality products

I placed an order last year and only part of it arrivedI called *** and told them about the problemThey gave me the $credit for the rugs I never receivedI went to place an order and the website is gone and the phone number is no longer in service

Choxi does not pay its suppliersThey accept payment from customers but do not send the productBEWARE

I went on choxi.com for the first timeI purchased a voucher today for $After an hour of trying to figure it out, how to use it, because the website failed to give efficient directions, I realized that it was not what I thought it would beI then after called customer service, who was, in fact rude and unhelpful and was told no I could not get a refund because it was final saleI tried several different times where I requested a credit on my account and was offered $creditOnly $on a $transaction I didn't accept it I then went online chat where I was told if I cancelled it hours after order I could of gotten a refundAfter speaking to several agents all morning no one told meThe part that makes me mad the most is that I can not even use the voucher and no one in the company cares or even attempted to helpMoney down the drain

You order from this company, but never receive your items, then they want to give you store credits as a refund, I can't believe the Revdex.com IS LETTING THEM GET AWAY WITH THIS, it's time to shut them down, in this day and age, it's highway robbery Come on Revdex.com do something about this

I have dealt with Choxi for the last three years and all of the products I purchased have met or exceeded my expectations Their customer service has been outstanding and because of the quality of their products and their willingness to stop up to the plate to resolve issues when they arise makes this a great company to do business with

Dear ***,
Please forward a copy of the most recent NoMoreRack email and send to ***Explain that you are having trouble being removed from the mailing list and I will ensure the removal
Best,
***

I ordered some pet stairs from this company on April **, The company says to allow weeks for deliveryI first inquired about the status of my order on May *I was finally told on May ** that it was not availableI was given a refund as store creditThey apologized and added an additional 20% On June * I applied that to a tricycleI had not received it by July **I stated that I wanted a refundI received an e mail on July ** saying that I would receive my refund and to allow to business daysIt has now been business days and I have not received my refundThis company is a jokeI know that your order comes from the manufacturer, but, they should not sell items that cannot be delivered

Dear ***,
On January ***you were issued a refund in the amount of $
Best,
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