I have ordered a couple times through the site, and since the name changed its taking over months for any order to go outThere policy says 7-daysI ordered over months ago and the only thing they will give us a store creditI'll be going through my credit card to get my money back after all thisSave your time, stress level, and money and order elsewhere
Dear [redacted] **, I'm sorry to hear that the flat iron you purchased stopped working Can you please send a copy of the letter you received from the manufacturer to me via the Revdex.com for my review Regards, ***
Revdex.com: At this time, I have not been contacted by NoMoreRack.com, Incregarding complaint ID [redacted] Please help me get my money back Sincerely, [redacted]
Dear [redacted] ***,I'm sorry that you were disappointed with the amount of time it took to get your orders Please note that we advise customers that orders may take up to weeks to be delivered Upon reviewing your account I see that order [redacted] was shipped via [redacted] with the tracking number [redacted] and was delivered on June *** Order [redacted] was shipped via [redacted] with the tracking number [redacted] and was also delivered on June *** The orders were delivered and days after they were ordered respectively which is before the weeks maximum shipping time we advise If there is anything else I can assist you with please just let me know.Regards,Ryan
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I understand that they say items were final sale However you really don't see that when you are ordering, but the problem with these items is they are unusable I did not accept the because it was for one item only and didn't want to accept anything accept what I felt I was due The bra I purchased completely wrong sizedand the leggings I purchase smell of chemicals and when they said I could not return them I washed them times to try and get rid of the smell and it did not work And then they said because I washed them I could not return them They are a terrible company, with terrible customer service It is rare in this day and age when you can not return defective merchandise In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I placed an order with Choxi, after weeks of never receiving my product I contacted customer service They told me they would contact the distributor and get back to me They never did I contacted them again and told them I'd like my money back They told me they credited my account and I could use those credits with my next order I told them I wanted a REFUND of my money considering it had been over a month and I never received the product I ordered and they were not proactive in their customer service They then said they would issue a refund that would take 5-business days to receive It's been business days, I can't get a hold of anyone in customer service and their website seems to be non-existent Like they moved shop and took my money with them
I don't understand why so many people have had Negative experiences with this company I shopped with them for years when they were No More Rack, and have continued to shop with Choxi I always receive my items in a timely manner and have been very pleased with each and every item I did, however, have one item I ordered that never shipped but when I brought it to their attention not only was the service rep very helpful and courteous, but they gave me a store credit of the exact amount I paid for the item The store credit was perfect as I had found another similar item at a greater savings and almost the exact same amount I can count on Choxi to stand behind this transaction, also, ii by some reason there is an issue with this order Thank you, Choxi for continuing to offer great products t wonderful savings! A happy customer
[redacted] Dear [redacted] , Upon checking the two tracking numbers provided neither shows any information Can you please confirm the tracking information for this return and provide a tracking number that shows these items were delivered Once I am able to confirm the return of these items I would be more than happy to help you with a refund for these items Regards, ***
***, Your initial order was placed on November **, and you first contacted customer service on December **, 2013, outside of our return policy periodUnfortunately the items are eligible for returnIf the chargers the vendors sent you do not work, they are responsible for sending you a correct replacement or refundI will provide the contact information again here Please call or fill out your information at [redacted] Toll free number is ###-###-####Open M_F, 9:30am-6pm EST Best, ***
this company never deliveries my ordersHave an order placed one month ago today still not receivedI have contacted them repeatedly and they just say to waitI am asking for a refund and hope they can deliver thatThey have had the benefit of my money this whole time and I of course have nothing to show for it but disgust
Dear [redacted] I am having trouble locating your order in our systemCan you please provide me the order number that is associated with your complaint so I may better assist you? Thank you Best, [redacted]
Dear [redacted] , The refund in the amount of $was processed and returned to the customer on Please see the transaction ID below for confirmation Payment Sent (Unique Transaction ID # [redacted] ) Best, [redacted]
Attached is a conversation I had about why my package was delayed and never was shipped out in the first placeAll I wanted was my sheets, your company is still advertising these for saleYes, I did get a refund after countless times contacting your companyI was never told why I never got my packagesIf I where to order these again, how do I know this will not happen again? It was documented in this conversation, that I could keep my packages as a giftI am very upset with this company and will be warning others about my experienceI was never informed, contacted, nothing, about my packagesI was the one who had to keep calling to get my full refund, which also took a few different calls to get it in fullPATHETIC SERVICE!! Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Worst company I have every dealt withEverything I have bought is either defective or is dirty or is the wrong size or colorThey say "Oh just send it back"!! times!!!! Please dont order from this company It is really really the worst I have ever encountered and I spend a lot of money shopping online
[redacted] 0pt;"> I am having trouble locating your order in our systemCan you please provide me the order number that is associated with your complaint so I may better assist you? Thank you Best, [redacted]
I bought an article, on May [redacted] and is still in process and everything they say is : wait to business days, and spent days and now they say: wait two to three weeks, but now is the 3th week and still in process, but from the first day I made the order they charged the amount to my checking account from May [redacted] to day May [redacted] they spent day and my article still in processing
[redacted] I'm very sorry to hear the Lifeproof case you received was not authentic Upon reviewing your account I see that a refund for this item was processed to your original form of payment on March *** If there is anything else I can do to assist you, please just let me know Regards, ***
Dear [redacted] , 0in 0pt;"> Your initial order was placed on January **, and confirmed delivered on January **Please see the confirmation link belowYou first contacted customer service on February **, 2014, past our return policy periodOn February **, 2014, customer service issued you a store credit in the amonnt of $I apologize for the inconvenience, but the product is ineligible for a return or refund [redacted] Best, ***
NoMoreRack Ruined our Christmas! We purchased items on separate orders and all but arrived? One item broken and the other the wrong color? The other items were either lost in transit and or never sent? Nobody at this company can give straight answers or appear to be just reading off a Q-card? This Company sucks! Do Not Trust! I have just spent full days running around trying to re-buy all the gifts this Company promised to deliver! WARNING! WARNING! WARNING! - [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We have tried contacting Choxi and working it out with themHaven't gotten a resolution from them or any closer to getting our issued resolvedOur lawyer informed us to post here first to see if Choxi will step it up in resolving their outstanding balance, before we move forward with legal actionWe would love to get this issue resolved and closed out this complaint as much as you do Looking forward a resolution so we can close this complaintThank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Toby Ma
I have ordered a couple times through the site, and since the name changed its taking over months for any order to go outThere policy says 7-daysI ordered over months ago and the only thing they will give us a store creditI'll be going through my credit card to get my money back after all thisSave your time, stress level, and money and order elsewhere
Dear [redacted] **, I'm sorry to hear that the flat iron you purchased stopped working Can you please send a copy of the letter you received from the manufacturer to me via the Revdex.com for my review Regards, ***
Revdex.com: At this time, I have not been contacted by NoMoreRack.com, Incregarding complaint ID [redacted] Please help me get my money back Sincerely, [redacted]
Dear [redacted] ***,I'm sorry that you were disappointed with the amount of time it took to get your orders Please note that we advise customers that orders may take up to weeks to be delivered Upon reviewing your account I see that order [redacted] was shipped via [redacted] with the tracking number [redacted] and was delivered on June *** Order [redacted] was shipped via [redacted] with the tracking number [redacted] and was also delivered on June *** The orders were delivered and days after they were ordered respectively which is before the weeks maximum shipping time we advise If there is anything else I can assist you with please just let me know.Regards,Ryan
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I understand that they say items were final sale However you really don't see that when you are ordering, but the problem with these items is they are unusable I did not accept the because it was for one item only and didn't want to accept anything accept what I felt I was due The bra I purchased completely wrong sizedand the leggings I purchase smell of chemicals and when they said I could not return them I washed them times to try and get rid of the smell and it did not work And then they said because I washed them I could not return them They are a terrible company, with terrible customer service It is rare in this day and age when you can not return defective merchandise In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I placed an order with Choxi, after weeks of never receiving my product I contacted customer service They told me they would contact the distributor and get back to me They never did I contacted them again and told them I'd like my money back They told me they credited my account and I could use those credits with my next order I told them I wanted a REFUND of my money considering it had been over a month and I never received the product I ordered and they were not proactive in their customer service They then said they would issue a refund that would take 5-business days to receive It's been business days, I can't get a hold of anyone in customer service and their website seems to be non-existent Like they moved shop and took my money with them
I don't understand why so many people have had Negative experiences with this company I shopped with them for years when they were No More Rack, and have continued to shop with Choxi I always receive my items in a timely manner and have been very pleased with each and every item I did, however, have one item I ordered that never shipped but when I brought it to their attention not only was the service rep very helpful and courteous, but they gave me a store credit of the exact amount I paid for the item The store credit was perfect as I had found another similar item at a greater savings and almost the exact same amount I can count on Choxi to stand behind this transaction, also, ii by some reason there is an issue with this order Thank you, Choxi for continuing to offer great products t wonderful savings! A happy customer
[redacted] Dear [redacted] , Upon checking the two tracking numbers provided neither shows any information Can you please confirm the tracking information for this return and provide a tracking number that shows these items were delivered Once I am able to confirm the return of these items I would be more than happy to help you with a refund for these items Regards, ***
***, Your initial order was placed on November **, and you first contacted customer service on December **, 2013, outside of our return policy periodUnfortunately the items are eligible for returnIf the chargers the vendors sent you do not work, they are responsible for sending you a correct replacement or refundI will provide the contact information again here Please call or fill out your information at [redacted] Toll free number is ###-###-####Open M_F, 9:30am-6pm EST Best, ***
this company never deliveries my ordersHave an order placed one month ago today still not receivedI have contacted them repeatedly and they just say to waitI am asking for a refund and hope they can deliver thatThey have had the benefit of my money this whole time and I of course have nothing to show for it but disgust
Dear [redacted] I am having trouble locating your order in our systemCan you please provide me the order number that is associated with your complaint so I may better assist you? Thank you Best, [redacted]
Dear [redacted] , The refund in the amount of $was processed and returned to the customer on Please see the transaction ID below for confirmation Payment Sent (Unique Transaction ID # [redacted] ) Best, [redacted]
Attached is a conversation I had about why my package was delayed and never was shipped out in the first placeAll I wanted was my sheets, your company is still advertising these for saleYes, I did get a refund after countless times contacting your companyI was never told why I never got my packagesIf I where to order these again, how do I know this will not happen again? It was documented in this conversation, that I could keep my packages as a giftI am very upset with this company and will be warning others about my experienceI was never informed, contacted, nothing, about my packagesI was the one who had to keep calling to get my full refund, which also took a few different calls to get it in fullPATHETIC SERVICE!! Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Worst company I have every dealt withEverything I have bought is either defective or is dirty or is the wrong size or colorThey say "Oh just send it back"!! times!!!! Please dont order from this company It is really really the worst I have ever encountered and I spend a lot of money shopping online
[redacted] 0pt;"> I am having trouble locating your order in our systemCan you please provide me the order number that is associated with your complaint so I may better assist you? Thank you Best, [redacted]
I bought an article, on May [redacted] and is still in process and everything they say is : wait to business days, and spent days and now they say: wait two to three weeks, but now is the 3th week and still in process, but from the first day I made the order they charged the amount to my checking account from May [redacted] to day May [redacted] they spent day and my article still in processing
[redacted] I'm very sorry to hear the Lifeproof case you received was not authentic Upon reviewing your account I see that a refund for this item was processed to your original form of payment on March *** If there is anything else I can do to assist you, please just let me know Regards, ***
Dear [redacted] , 0in 0pt;"> Your initial order was placed on January **, and confirmed delivered on January **Please see the confirmation link belowYou first contacted customer service on February **, 2014, past our return policy periodOn February **, 2014, customer service issued you a store credit in the amonnt of $I apologize for the inconvenience, but the product is ineligible for a return or refund [redacted] Best, ***
NoMoreRack Ruined our Christmas! We purchased items on separate orders and all but arrived? One item broken and the other the wrong color? The other items were either lost in transit and or never sent? Nobody at this company can give straight answers or appear to be just reading off a Q-card? This Company sucks! Do Not Trust! I have just spent full days running around trying to re-buy all the gifts this Company promised to deliver! WARNING! WARNING! WARNING! - [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: We have tried contacting Choxi and working it out with themHaven't gotten a resolution from them or any closer to getting our issued resolvedOur lawyer informed us to post here first to see if Choxi will step it up in resolving their outstanding balance, before we move forward with legal actionWe would love to get this issue resolved and closed out this complaint as much as you do Looking forward a resolution so we can close this complaintThank you In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Toby Ma