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Reviews Reviews (377)

[redacted] ***, There are many orders listed on your account Please specify the order number(s) associated with your complaint so I may better assist you Best, ***

Dear [redacted] ***,I'm very sorry that your order was cancelled Unfortunately the vendor was not able to fulfill this order Since this item is no longer available the deal page was already removed from I see that a $credit was already added onto your account for this issue and I have just added another $credit If there is anything else I can do to assist you please just let me know.Regards,***

Wow! These guys are really sleazy! A countdown timer popped up & said if I order within hrs & so many minutes I would get free shipping I placed an order However, thery not only charged me for shipping, they charged me $for shipping even though they say it's only $t to ship any itemI sent them an email & said if they didn't credit me for the shipping to go ahead & cancel the order The next day I get notified tha it was shipped & then an hour later, I heard back from what they call customer service (should be customer go screw yourself) telling me the shipping didn't apply to what I ordered & if I was entitled to free shipping it would have been automatically deducted What aes! They waited until it shipped before replying to my email the day before!!!! Needless to say, I'm going to refute the charges on my credit card & will never do business with these sleazeballs again

Dear [redacted] , I'm sorry to hear that you received the wrong sized item According to our records, the vendor emailed you a return label on April *** Please let me know if you have not yet received this return label Regards, ***

I placed an order on and I have yet to receive half of my orderI contacted the business and they stated that they were not sure when it would ship but if I wanted a refund they would give me a credit Over the last month I've tried to contact them and they are not responding to meIt's been almost three months and I still do not have my order and I don't feel that a credit is good enough

I placed an order with CHOXI on August *, Payment was taken from my Discover card, yet no items have been shipped I have attempted to reach them by phone and am not able to I received an email from an alleged employee indicating that the company is going bankrupt and that I should contact the and my bank to attempt a redfund

Dear [redacted] ***,I'm very sorry to hear you received the incorrect item I can assure you that we would never purposefully ship out the incorrect item Unfortunately, sometimes mistakes are made when packaging the shipments We would be more than happy to offer a replacement or a refund once we have received the incorrect item back I have already processed an RMA for the item You will receive two emails, one with instructions on how to return the item and another with a pre-paid return shipping label Once received, if a replacement is in stock it will be sent out If a replacement is not in stock, a full refund will be processed to your original form of payment.Regards,***

Dear [redacted] , On January **, a refund was issued in the amount of $for two pairs of earringsOn January **, an RMA was also created so you may return the [redacted] earring pair for a refund, but it was not returned because you did not want to pay for the return shippingA refund cannot be issued if we do not receive the product backCustomer service also issued you a $credit for the inconvenience Best, ***

I was issued a refund to the store fore a product I never receivedI asked for it to be sent to my account evenly since I have never found the desired product again for saleHowever now the website is down and I am out a total of dollars (original+credit )

Dear [redacted] , data-sheets-value="{"1":2,"2":"Toni M Serviss"}" data-sheets-userformat="{"2":513,"3":{"1":0},"12":0}" I'm very sorry for the delay in shipping out your orderAccording to our records this order was canceled at your request and a full refund was processed to your original form of paymentIf there is anything else I can do to assist you please just let me know Regards, Ryan I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because: [Your Answer Here] In order for the to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Order was approved Three items ordered for a total of $Full amount charged to my cardIn just a few days the least expensive item showed upNo tracking information was ever sentTried contacting customer service about the other items but they are "closed"Tried sending an emailNo responseI wish I had read the reviews on choxi soonerI had ordered from NoMoreRack once before without any problemsWhat the hell happen? One more company rip offI'll wait to see if the rest of my order ever shows up, but I definitely won't hold my breath

At this time, I have been contacted directly by, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: This company did contact me after I sent them about emails and commented multiple times on social media This company is horrible It does not care about its customer They are only about screwing you This problem will never be resolved by this company I have requested to they never contact me again I will never order from them again and I have warned all of my family and friends about this company Thank you for trying to help but this company will only get better if it is shut down It is unbelievable how they can still be in business They are completely unethical In order for the to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Awful ExperienceI waited for package to ship over weeks after money taken from my accountNOW, I still don't have it because it was shipped & delivered to a completely different address, they will not refund my moneyI've been told takes business days for them to investigateThis was a Xmas present that got completely ripped off for I guess:(

[redacted] Dear [redacted] ***, I'm sorry to hear that you were unsatisfied with the toothbrush heads you received Upon reviewing your account I see that a refund for this item was processed to your original form of payment on January ***If there is anything else I can do to assist you, please just let me know Regards, *** I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved beca This is not acceptableI sent an email regarding the card only moments after I was sent the email saying they could credit my cardThe card was not credited at that timeThat email was telling me what they could doNot that they had already issued a refund to a card I no longer hadAnd have no idea who the financial institution was that issued the pre-paid ***Are you kidding me when you get a gift of a pre-paid [redacted] it's bought at [redacted] or [redacted] or [redacted] even the dollar general storeI don't know where the card was purchased and I wouldn't have any clue what financial institution would have issued the cardThat information isn't available when you get a gift card! They only say [redacted] gift card! Had I not used the entire balance on the item I paid you for and never received because you all cancelled my order I would still have had the card with a remaining balance then all this wouldn't be an issueThe fact is that I spent the balance of the card at Choxi closing out the cardThey do not keep a completely used up gift card on fileOnce it's gone the card is no good In order for the to appropriately process your response, you MUST answer the question above Sincerely, [redacted]

Dear [redacted] ***, Your initial order was placed on December *, and confirmed received on December **, Please see the confirmation link belowYou initially contacted customer service on February **, 2013, outside our return policy period Customer service provided the information to contact the manufacturer for a replacement or refund because the product is still under warrantyI will provide that information again here, thank you [redacted] Please call or fill out your information at [redacted] for assistanceToll free number is ###-###-####Open M_F, 9:30am-6pm EST Best, ***

Dear [redacted] , On February **, an RMA was issued for the return of the products to the vendorThe RMA information is provided once again belowPlease follow the return instructions and a refund will be issued in the amount of $Thank you Authorization # [redacted] Send your return to the following address: Attn: NoMoreRack Returns # [redacted] [redacted] Best, ***

I bought two office chairs from them and had problems from the startThey kept wanting me to pay for the chairs eventhough they had my money from pay palthey cancled the order then when I sent them they had been paid they reinstated the order I received the chairs and you would have to be a giant to sit in them( the lift was too longI've sent them an email describing what was wrong and the return was that they had been deliveredThat is not the problem the chairs were unusable due to the height of the seat

Dear [redacted] ***, On January **, an RMA was issued to you so you may exchange the productOn March **, a refund was issued in the amount of $I apologize for the delay Best, ***

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