Both my account and the confirmation email I received for my order reflected a $credit on my accountBut the $was not deducted from the amount that my credit card was chargedI have since received several emails about the $"credit" on my account that will be "expiring soon." Since they won't issue refunds for items that are returned--they will only issue a credit against a future purchase--it seems that once they have your money, they have it and there's no way to get it back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
BUYER BEWARE!!! This company looks like they are interested in satisfying the customer- until it comes time to return somethingTheir returns policy is buried in their FAQ and it states that you will be responsible for paying the return postageWhat it doesn't tell you is that NOMORERACK will determine how you return EACH item individually- and charge you a return shipping fee of $on EACH packageYou will have to speak to a representative to obtain your RMAs - who will at no time mention that you will be responsible for the return postageYou may receive an email once your merchandise has been receivedIt may state clearly that you will receive a full refund- but do not be deceivedYou will receive it less the return shipping charges of $Next they may seem to hear you- and ask you to send them a screen shot of the email they sent you showing the promised full price refundBut instead of refunding you the postage- they may offer to appease you by giving you a store credit for the $- but you will have to purchase $in merchandise with in hours in order to take advantage of this store creditBOTTOM LINE- be absolutely CERTAIN that you will want to keep the item you ordered from this companyOtherwise know that it will COST YOU $minimum to return EACH and EVERY item you purchaseNeedless to say- I'm taking my business elsewhere- and I'd suggest you do the same
Dear [redacted] , We had a unique issue with one of our suppliers and the order could not be fulfilledOn January **, a refund in the amount of $was issued to your accountThank you Best, [redacted]
I bought a Tourmaline Cermic Hair straitened frim Choxi and never received it nor was I credited for the purchaseI have emailed them several times and still noting Now I see that the websight is down and the number is no longer in Service, not sure what to do to get my money back but will be weary of sight such as they were
After receiving many email offers from Choxi advertising themselves as the new NoMore Rack, I recently gave them a tryI ordered the Buy get Bendable/Foldable Ballet Flats with caseWhat I received instead was one pair of bendable flip flops which came with a caseIt wouldn't have been so bad if they at least honored their "buy get 1" offerI sent the item back and was issued a store credit in returnApparently the bendable ballet flats are no longer available - very disappointingI did order two other items from them and received those particular items as promised - quality was okayThat said, Choxi's inventory and service is not the same as NoMore Rack
At this time, I have been contacted directly by NoMoreRack.com, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] They have agreed to a full refund, but I have not yet received the refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] Dear [redacted] ***, I'm sorry to hear you didn't receive your Magic Rope Wine Stand by Christmas I have processed a refund for this item back to your original form of payment Please allow to days for this refund to be reflected back onto your account If there is anything else I can do to assist you, please just let me know Regards, ***
Revdex.com: Thank you for responding to my complaintok, so is going to be refund to the credit card? because I did not see any refund for October on the card I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
I placed an order with this company back in the beginning of July, I waited a few weeks bsending them a email asking about itSent one back asking me to plz give them more time they changed owners, I said I wouldAs of this weekend I still have not received my orderI tried to log on to the site and it says the site is down, try laterWell from seeing other people's posts on the site, they have closed doors, but was still accepting money from people as of a week or two ago
[redacted] , Order # [redacted] , ordered November **, 2013, cost $28, but you used store credit to partially pay for this product, and was only charged $On January **, a refund was issued to your account in the amount of $Order # [redacted] , ordered November **, 2013, cost $ plus $shippingThis item was confimred delivered on DEvember *, Please see the link for confirmation https [redacted] Best, ***
This company is a ROYAL PAIN IN THE BUTT! I don't know how they got my e-mail address, but they didAnd they spam it many times a day trying to sell their productsI have clicked the "unsubscribe" button at least 5-timesI have emailed their customer service department at least 5-timesI have even called their customer service department timesThey still inundate me with emails! If I get another email from them, I'm gonna file a complaint and seek compensatory damages!!!
Dear [redacted] , We had a unique issue with one of our suppliers and the order could not be fulfilled and refunds were issued to all customer who ordered this product Best, ***
After purchasing a sweater I received a confirmation email with my old address on it even though I changed the shipping address I even received a magazine subscription with my correct address with the purchase I called customer service and received a response from their agent, Helgia telling me that I would have to wait until the product shipped and contact the shipper to change the delivery address After contacting the shipper, I was told by them that the company would have to go into fed ex smart post and change the address which Choxi's rep refused to do I went back and forth with them, they even told me that if someone at our old address got the package I was going to be out the purchase This is unacceptable! They claim that customer service is their number one priority, what a joke! No wonder the Revdex.com in NY has had to go after them several times for their unethical business practises No wonder they had to change their nameI will be communicating via social media to boycott this company!
Dear [redacted] , I am having trouble locating your order on our systemPlease email [redacted] with the order number and a brief summary of your issue so I may better assist youThank you Best, /> ***
I ordered two sets of sheets from ChoxiThe amount $was deducted from my accountAfter waiting several weeks for delivery, I called the customer serviceI told them I had yet to receive my orderI had also not received a confirmation email so that I could track the orderThe representative assured me that she would send one and that I should receive my order no later than October **I have yet to receive an email nor have I received my orderI have tried unsuccessfully to reach the company by phone but continue to receive a message that they are closedI cannot access their website as it continues to be inaccessibleEmails fail to be deliveredI do not know what to do next to recoup my money or to resolve the order
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have been contacting the company for weeks! And sent 6-emails with no response! The tables are not working since my kids opened them on Christmas Day!!! I want my money back!!!!! [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: more rack is trying to give me a credit for the wallet.On **/I mailed all three items which was a purse, wallett and earplugs to tracking number [redacted] I want a full refund [Your Answe]No In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The website is down for quite sometime nowI had returned a product and was expecting a refund of $plus, but instead gave me store credit which I didn't even realize until I went to order another item in OctoberThe last response I got from them was on and didn't hear from them again when I e-mailed them on They didn't even give any signs that they are closing shop but their website was down since the 1st week of NovemberIf this is any inclination, then they need to return my money back
Both my account and the confirmation email I received for my order reflected a $credit on my accountBut the $was not deducted from the amount that my credit card was chargedI have since received several emails about the $"credit" on my account that will be "expiring soon." Since they won't issue refunds for items that are returned--they will only issue a credit against a future purchase--it seems that once they have your money, they have it and there's no way to get it back
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***
BUYER BEWARE!!! This company looks like they are interested in satisfying the customer- until it comes time to return somethingTheir returns policy is buried in their FAQ and it states that you will be responsible for paying the return postageWhat it doesn't tell you is that NOMORERACK will determine how you return EACH item individually- and charge you a return shipping fee of $on EACH packageYou will have to speak to a representative to obtain your RMAs - who will at no time mention that you will be responsible for the return postageYou may receive an email once your merchandise has been receivedIt may state clearly that you will receive a full refund- but do not be deceivedYou will receive it less the return shipping charges of $Next they may seem to hear you- and ask you to send them a screen shot of the email they sent you showing the promised full price refundBut instead of refunding you the postage- they may offer to appease you by giving you a store credit for the $- but you will have to purchase $in merchandise with in hours in order to take advantage of this store creditBOTTOM LINE- be absolutely CERTAIN that you will want to keep the item you ordered from this companyOtherwise know that it will COST YOU $minimum to return EACH and EVERY item you purchaseNeedless to say- I'm taking my business elsewhere- and I'd suggest you do the same
Terrible customer serviceI do not recommend ordering from this companyThey do not resolve issues properlyIncompetent/unprofessional
Dear [redacted] , We had a unique issue with one of our suppliers and the order could not be fulfilledOn January **, a refund in the amount of $was issued to your accountThank you Best, [redacted]
I bought a Tourmaline Cermic Hair straitened frim Choxi and never received it nor was I credited for the purchaseI have emailed them several times and still noting Now I see that the websight is down and the number is no longer in Service, not sure what to do to get my money back but will be weary of sight such as they were
After receiving many email offers from Choxi advertising themselves as the new NoMore Rack, I recently gave them a tryI ordered the Buy get Bendable/Foldable Ballet Flats with caseWhat I received instead was one pair of bendable flip flops which came with a caseIt wouldn't have been so bad if they at least honored their "buy get 1" offerI sent the item back and was issued a store credit in returnApparently the bendable ballet flats are no longer available - very disappointingI did order two other items from them and received those particular items as promised - quality was okayThat said, Choxi's inventory and service is not the same as NoMore Rack
At this time, I have been contacted directly by NoMoreRack.com, Incregarding complaint ID [redacted] , however my complaint has NOT been resolved because: [Your Answer Here] They have agreed to a full refund, but I have not yet received the refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
[redacted] Dear [redacted] ***, I'm sorry to hear you didn't receive your Magic Rope Wine Stand by Christmas I have processed a refund for this item back to your original form of payment Please allow to days for this refund to be reflected back onto your account If there is anything else I can do to assist you, please just let me know Regards, ***
Revdex.com: Thank you for responding to my complaintok, so is going to be refund to the credit card? because I did not see any refund for October on the card I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted]
I placed an order with this company back in the beginning of July, I waited a few weeks bsending them a email asking about itSent one back asking me to plz give them more time they changed owners, I said I wouldAs of this weekend I still have not received my orderI tried to log on to the site and it says the site is down, try laterWell from seeing other people's posts on the site, they have closed doors, but was still accepting money from people as of a week or two ago
[redacted] , Order # [redacted] , ordered November **, 2013, cost $28, but you used store credit to partially pay for this product, and was only charged $On January **, a refund was issued to your account in the amount of $Order # [redacted] , ordered November **, 2013, cost $ plus $shippingThis item was confimred delivered on DEvember *, Please see the link for confirmation https [redacted] Best, ***
This company is a ROYAL PAIN IN THE BUTT! I don't know how they got my e-mail address, but they didAnd they spam it many times a day trying to sell their productsI have clicked the "unsubscribe" button at least 5-timesI have emailed their customer service department at least 5-timesI have even called their customer service department timesThey still inundate me with emails! If I get another email from them, I'm gonna file a complaint and seek compensatory damages!!!
Dear [redacted] , We had a unique issue with one of our suppliers and the order could not be fulfilled and refunds were issued to all customer who ordered this product Best, ***
After purchasing a sweater I received a confirmation email with my old address on it even though I changed the shipping address I even received a magazine subscription with my correct address with the purchase I called customer service and received a response from their agent, Helgia telling me that I would have to wait until the product shipped and contact the shipper to change the delivery address After contacting the shipper, I was told by them that the company would have to go into fed ex smart post and change the address which Choxi's rep refused to do I went back and forth with them, they even told me that if someone at our old address got the package I was going to be out the purchase This is unacceptable! They claim that customer service is their number one priority, what a joke! No wonder the Revdex.com in NY has had to go after them several times for their unethical business practises No wonder they had to change their nameI will be communicating via social media to boycott this company!
Dear [redacted] , I am having trouble locating your order on our systemPlease email [redacted] with the order number and a brief summary of your issue so I may better assist youThank you Best, /> ***
I ordered two sets of sheets from ChoxiThe amount $was deducted from my accountAfter waiting several weeks for delivery, I called the customer serviceI told them I had yet to receive my orderI had also not received a confirmation email so that I could track the orderThe representative assured me that she would send one and that I should receive my order no later than October **I have yet to receive an email nor have I received my orderI have tried unsuccessfully to reach the company by phone but continue to receive a message that they are closedI cannot access their website as it continues to be inaccessibleEmails fail to be deliveredI do not know what to do next to recoup my money or to resolve the order
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I have been contacting the company for weeks! And sent 6-emails with no response! The tables are not working since my kids opened them on Christmas Day!!! I want my money back!!!!! [Your Answer Here] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: more rack is trying to give me a credit for the wallet.On **/I mailed all three items which was a purse, wallett and earplugs to tracking number [redacted] I want a full refund [Your Answe]No In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
The website is down for quite sometime nowI had returned a product and was expecting a refund of $plus, but instead gave me store credit which I didn't even realize until I went to order another item in OctoberThe last response I got from them was on and didn't hear from them again when I e-mailed them on They didn't even give any signs that they are closing shop but their website was down since the 1st week of NovemberIf this is any inclination, then they need to return my money back