$worth of [redacted] tickets were falsely advertised on StubHubObstructed views for these seats that are listed on the ***r [redacted] webpage were not disclosed during ticket transaction on StubHub***When StubHub was notified via telephone, they indicated if the school itself considered these obstructed view tickets, then a refund would in fact be issuedBoth myself and the representative located the information on the ***r website, yet suddenly they were not able to issue a refund until it was verified with the universityNot sure how much more verification you need if the information is clearly listed on the [redacted] athletics pageI requested an immediate refund so I could purchase tickets in a different area and was told I'd be contacted once the case if reviewedThe refund should have been issued immediately after confirmation that University indicated the seats were obstructed
HelloI had Purchased StubHub tickets on [redacted] for a NLF game in [redacted] for $The tickets I purchased was to be in Houston on [redacted] ***(the NFL game)My flight to Houston was on [redacted] at 7amMy Flight notified me in a email on dec 8th around 7pm that they were canceling our flight due to it snowing in Houston, and there would not be a flight until Dec 12thOn [redacted] I called StubHub and told them the issue and they would not refund me but would ‘resale’ the ticketsI tried to re-sale and no one bought the ticketMy Flight gave me a refund back, and my [redacted] also gave me a refund, I would like to my have refund for these tickets as it was not my fault I wasn’t able to attendI don’t think it’s right for Stubhub to keep my money because of their terms and conditionsEveryone has their own, I understandBut in this case, I feel I’m the victim, because I wanted to go to the game, but due to weather conditions I was not able to make it therePlease find i
On [redacted] I listed [redacted] concert tickets for $ [redacted] for two tickets for sale on Stubhub for [redacted] in [redacted] However when I listed my tickets I put the wrong date of [redacted] All within a half hour time I corrected the problem to put the correct dateIn the meantime I received a call advising me of this alsoI advised the representative that I had fixed this and he advised that this was ok and a little while later I was charged $ [redacted] I then contacted Stubhub at [redacted] to resolve this issue and was told that my tickets were sold and they charged me on my debit/bank card for the tickets that I was sellingI then told them this was wrong and was told they would have to file a dispute to be reviewedI told them this transaction was not authorized by me and I was told they would review this and he would mark it as a rush and it should not be a problem for me to get my money back as this amount wiped out my checking accountI then put in a dispute with my bank and they wer
I tried to help a friend sell his season tickets to the Texas Rangers Capital One Club for July 4thStubhub claimed I listed and sold the tickets twice and since I couldn't produce the tickets for the second sale, I would be charged 40% of sales price or $ I told them I couldn't produce the tickets because they had already sold themIn order to sell them, you have to the barcodesThe tickets were in a safety deposit box at my friend's bank in [redacted] some miles awayThere is a record at bank of when he accessed his safety deposit boxStubhub said I gave them barcodes some days prior to him getting them out of safety deposit box at bankHow did they get barcodes? The original tickets were sold on 6/26/That was day I received first email of saleThey claim it was done on 6/27/Irregardless, I received another email July 1, requesting barcodes for the ticketsI was confused, but sent request to my friend for barcodesMonday July 2, 2018, he sent me email with pictures of ticketsI attempted to send them to stubhub, at which time I was informed that those tickets had already been sold and my account, through my credit card on file, would be charged $I attempted to resolve this three separate times with stubhub to no availA well orchestrated plan to con seller out of moneyThey charge 10% to sell your tickets, yet actual charges are 28%, by their own admissionIn addition, my card was charged $appseconds after my first phone call to stubhubEight days later, I still have not received the due my friend for the sale of his ticketsSeller bewareNeedless to say, I have cancelled my account with stubhub and will never do business with this shady company againAfter reading reviews about stubhub, I am not the only one to be scammed by themSomething needs to be done to curtail their unscrupulous practicesMaybe a class action suit is in orderRead less
I bought tickets to a soccer game from StubhubA few weeks later, I found out that the game was not allowing visitorsHistorically, in [redacted] , if a supporter of a rival team is present at a game where only one team is allowed to be supported, there has been serious violence and even deathTherefore, as soon as I found out, I asked for a refundStubhub's buyer safety guarantee says that a seller will not receive payment until after the eventHowever, they refused to give me a refund and instead told me to relist the ticketsI did soThree hours before the match, they told me that the tickets didn't sell and that they would deliver them to my houseHowever, I lived hours away from the stadium, and I had no way of knowing if the tickets would get to me in timeSo I called them to have someone help me with the problemThey told me to leave a number and that they would call me back soonI didn't receive any calls, so I emailed them, and they said that they couldn't get throu
I have been selling [redacted] tickets on Stubhub for over yearsMore specifically, they were SROs (Standing Room Only) ticketsI have been listing them the same exact way over the past yearsI have clearly presented the information and description of the ticket onto my listingI would also show courtesy by adding a disclosure saying “Standing Room Only”However, Stubhub recently reached out to me and said that a day after buying my tickets, a customer complained that he had no idea my tickets were SROsThis was despite the fact that I put the section (224), and the Row as “SRO” (This was the same exact way the tickets are presented on the [redacted] website)I was told that my ALL of my Standing Room Tickets tickets that were sold are going to be canceled, which is detrimental to my business because it is unlikely I would be able to resell the ticket for anywhere near the price I previously sold them atAt the same time, Stubhub told me that I will be also needing
I searched tickets for a concert in [redacted] and some how tickets for [redacted] came up and were the ones purchased, Stub Hub said the only thing I could do was relist the ticketsAfter a few conversations with friends this has happened to others and they were told it is a router that can be switched when searching....this seems wrong and I would like a refund on my tickets purchased rather than just having to wait and hope tickets are purchasedThis was my first time purchasing on Stub Hub and as of now it will probably be my last
I purchased football tickets on 08/1/ [redacted] for a football game scheduled for 11/12/**The shipper changed the delivery date in which I cancelled the order ( [redacted] ) on 09/02/**On 10/19/ [redacted] I received the tickets via ***I called to try and have the tickets picked back up and was told it was my responsibility to ship them backI advised the person I spoke to that it should not be my responsibility to arrange shipping the tickets back and was rudely informed that if I did not ship the tickets back then I would be responsible for paying for the tickets that were confirmed by STUBHUB as cancelled
On [redacted] , [redacted] 20th, at approximately 12pm, I ordered two concert tickets on the StubHub websiteI ordered these tickets in error, as I had not intended to submit the purchaseApproximately minutes after the purchase, I contacted the StubHub Customer service, asking for a refund...as this was a mistake and I had no intention of purchasing the ticketsStubHub informed me that they could not cancel the purchase and give me my money backThey told me my best course of action would be to attempt to sell the tickets and take my chancesThere is no guarantee that I will make any or all of my money back after a simple error that I attempted to resolve moments after it occurred
In October of 2017, I attempted to sell some Michigan Wolverines home football tickets via CraigslistI posted pictures of the tickets along with the listingI was unaware that thieves could steal the barcode from these images and sell the tickets to themselves using the Stubhub platformtickets were stolen from me, Michigan vsCincinnati ticket valued at $and two tickets for Michigan vsMichigan State valued at at $I contacted Stubhub's Trust and Safety division and told them about the theft/fraudThey identified at least one of the individuals who perpetrated this fraud but only removed them from their platformI asked Stubhub to reimburse me for the tickets stolen using their platform totaling $They told me to file a police report which I didAAPD File [redacted] I have attempted to contact Stubhub via phone and email to settle this matterTheir system for filing a complaint with their Trust & Safety division is not at all user-friendly as mul
I purchased [redacted] tickets in early [redacted] since then the concert has been postponed and rescheduled more than three timesIts about to be [redacted] and still no concert and I cant even list the tickets to sell to someone elseStubhub has held my money hostage for years and I feel this unprofessional and horrible customer serviceI wanted to go to this concert in [redacted] and now I just want my money back because I didn't get what I paid for in the first place
I purchased three tickets for a concert that took place in August ***Upon realizing that I had no use for the third ticket, I listed it on StubHub.comThe electronic tickets were listed in June [redacted] and were sold one day after they were listedThen, days after the event in question, I received an e-mail from StubHub stating that the buyer let them know that they were unable to gain entry due to the ticket being invalidIt is worth noting that the buyer stated that they tried to gain entry to the show at 10pm and doors opened at 7pmStubHub informed me that I would need to reply within business days letting them know if I have any idea what happened and to provide them with a scan report, written documentation, or a conference call with the venue regarding how and when the ticket was usedI contacted the venue in question who referred me to the production company responsible for the showI attempted to contact this company but they stated that they were unable to provide me
In May my [redacted] ** son purchased tickets to an Ed Sheeran concert in [redacted] at [redacted] Stadium on Saturday, November 10th for he and his wife as a special birthday gift to her from StubHubOn the morning of the Saturday concert on November 10th, just before driving to [redacted] , he jumped online just to find out who the opening act would be (out of curiosity), and only then did he learn that the concert date had been changed, and it had been the night before, Friday, November 9th HE WAS NEVER ALERTED TO THE CHANGE BY STUBHUB AT ALL!!! When he contacted StubHub to request a refund for the concert tickets, he was told that it was his own fault that he had not found information about the change of dates on social mediaI was absolutely astounded that a company could be getting away with such poor customer service and show such a huge lack of responsibility for something they should clearly be responsible for If I purchase a ticket from them, they should be the ones with the responsibility of letting me know if dates or venues change They had his phone number and email address! DO NOT BUY ANY TICKETS FROM StubHub...there are many companies much better than StubHub for your entertainment tickets!!!
I purchased mobile transfer tickets from [redacted] for [redacted] in November of We are no longer going to be able to attend the concertSo I inquired about reselling my tickets onlineI followed all company guidelines that require you to fill out a form for approval to resale the ticketsAccording to the website, I should have heard back from them in hoursThis was done on April 30, By May 8, 2018, I still had not received anything from [redacted] I went back online and this time chose to use the live chatI was told the issue would be turned over to their customer service team and I would hear back from them in 24-hoursI did notOn May 14, 2018, I contact [redacted] live chat again and again I was told that they would turn it over to their customer service team and I would hear back from them in 24-hoursIt is not May 17, and I still have not heard anything back from themI would have preferred to simply resale my tickets online but since the
I purchased tickets to a concert on 3/18/**The concert was held on 8/19/**I received the ticket information immediately after purchaseI was able to print them as soon as I received themI went to the concert and the tickets I had were all deniedWhen I went to the ticket resolution counter at the venue they were able to tell me my tickets were already scannedI immediately called Stub Hub and sat on hold due to large call volumeWhen I finally got a representative on the line and explained my problem she apologized and attempted to find me different tickets but she was unable toShe was going to process a full refund and give me a $ [redacted] creditWhich did not meet my expectations due to the fact that I had taken off work to go to this concert, drove over hours, had my husband and children with meIt was unacceptableSo she then offered me $***At that point I asked to speak to a supervisor, who was unavailable at the time so I provided my phone number and they would ca
Email to [redacted] , per [redacted] We traveled [redacted] to see the show and were very excited! When we arrived at the venue at approximately 11:am to get in, line, we checked with a yellow-jacketed usher who stated they had scanners to read the bar code on a paper ticket, but not the ability to scan a plastic card and was denied accessThat's when I bought reserved tickets [redacted] tickets: Total $1,At that point, after considering the time and cost of traveling from [redacted] wasn't too bothered about the floor tickets being bogus because now we were going and I buy from [redacted] knowing they have a "Fan Guarantee"Which I trustedPlease help me validate my claim with [redacted] that I was not able to enter the venue with that plastic debit cardI have attached a picture of the debit card [redacted]
Displaying prices to entice you to purchase and then tacking on INSANE "service fees" at the end when you check outSuddenly your $tickets cost almost $ [redacted]
I was charged well over the price needed to remedy a situation on StubHubI had sold tickets that I could not deliverThe fee was *** of the selling price or whatever it cost StubHub to remedy the situation, whatever is higherThere were tickets for sale, on StubHub, for the same performance, well within the [redacted] range, therefore, around [redacted] to remedy my situationI was willing to take a [redacted] or so charge, however, StubHub found tickets for over [redacted] It should also be mentioned that I offered a solution to the situation and my request was not refused, but simply ignoredI still haven't received an email regarding receipt of my requestI
Recently purchased tickets at Stubhub [redacted] and then proceeded to sell those tickets on Stubhub [redacted] I received emails confirming the sale, resale, payment, and completion of the transactionLater Stubhub called and said their had been a problem, They asked me to search through emails they sent and log into websites, which I didThey apologized for the inconvenienceMinutes later there was a flagged transaction on my credit card account as StubHub tried to bill me for the tickets I just soldThis was never mentioned on the call and I was just trying to help outNow I'm receiving threatening emails and calls from Stubhub demanding I pay them for reasons that aren't entirely clear to me
This is my entire experience with Stubhub leading up to [redacted] of which I purchased tickets for on [redacted] and the event was scheduled for the ***Purchase tickets from site for said event, go to print and notice the tickets are for an event in [redacted] in [redacted] *Customer service fixes days later after a lot of phone callsShow up to event and as we are exiting vehicle learn main event is canceled(Not stubhub fault) I call because I am obviously upset and am told that once the main fight was verified by stubhub as being canceled I would be able to get money backSince it is holiday weekend lady says call [redacted] Me and pregnant wife go out to diner instead, rest of fights on card were garbage, this was all for main eventI call Tuesday, am put on hold for over minutes by someone named [redacted] while he "researches" my situationThe response I get after waiting this long is "We are a secondary market and am not responsible"Obviously more upset
$worth of [redacted] tickets were falsely advertised on StubHubObstructed views for these seats that are listed on the ***r [redacted] webpage were not disclosed during ticket transaction on StubHub***When StubHub was notified via telephone, they indicated if the school itself considered these obstructed view tickets, then a refund would in fact be issuedBoth myself and the representative located the information on the ***r website, yet suddenly they were not able to issue a refund until it was verified with the universityNot sure how much more verification you need if the information is clearly listed on the [redacted] athletics pageI requested an immediate refund so I could purchase tickets in a different area and was told I'd be contacted once the case if reviewedThe refund should have been issued immediately after confirmation that University indicated the seats were obstructed
HelloI had Purchased StubHub tickets on [redacted] for a NLF game in [redacted] for $The tickets I purchased was to be in Houston on [redacted] ***(the NFL game)My flight to Houston was on [redacted] at 7amMy Flight notified me in a email on dec 8th around 7pm that they were canceling our flight due to it snowing in Houston, and there would not be a flight until Dec 12thOn [redacted] I called StubHub and told them the issue and they would not refund me but would ‘resale’ the ticketsI tried to re-sale and no one bought the ticketMy Flight gave me a refund back, and my [redacted] also gave me a refund, I would like to my have refund for these tickets as it was not my fault I wasn’t able to attendI don’t think it’s right for Stubhub to keep my money because of their terms and conditionsEveryone has their own, I understandBut in this case, I feel I’m the victim, because I wanted to go to the game, but due to weather conditions I was not able to make it therePlease find i
On [redacted] I listed [redacted] concert tickets for $ [redacted] for two tickets for sale on Stubhub for [redacted] in [redacted] However when I listed my tickets I put the wrong date of [redacted] All within a half hour time I corrected the problem to put the correct dateIn the meantime I received a call advising me of this alsoI advised the representative that I had fixed this and he advised that this was ok and a little while later I was charged $ [redacted] I then contacted Stubhub at [redacted] to resolve this issue and was told that my tickets were sold and they charged me on my debit/bank card for the tickets that I was sellingI then told them this was wrong and was told they would have to file a dispute to be reviewedI told them this transaction was not authorized by me and I was told they would review this and he would mark it as a rush and it should not be a problem for me to get my money back as this amount wiped out my checking accountI then put in a dispute with my bank and they wer
I tried to help a friend sell his season tickets to the Texas Rangers Capital One Club for July 4thStubhub claimed I listed and sold the tickets twice and since I couldn't produce the tickets for the second sale, I would be charged 40% of sales price or $ I told them I couldn't produce the tickets because they had already sold themIn order to sell them, you have to the barcodesThe tickets were in a safety deposit box at my friend's bank in [redacted] some miles awayThere is a record at bank of when he accessed his safety deposit boxStubhub said I gave them barcodes some days prior to him getting them out of safety deposit box at bankHow did they get barcodes? The original tickets were sold on 6/26/That was day I received first email of saleThey claim it was done on 6/27/Irregardless, I received another email July 1, requesting barcodes for the ticketsI was confused, but sent request to my friend for barcodesMonday July 2, 2018, he sent me email with pictures of ticketsI attempted to send them to stubhub, at which time I was informed that those tickets had already been sold and my account, through my credit card on file, would be charged $I attempted to resolve this three separate times with stubhub to no availA well orchestrated plan to con seller out of moneyThey charge 10% to sell your tickets, yet actual charges are 28%, by their own admissionIn addition, my card was charged $appseconds after my first phone call to stubhubEight days later, I still have not received the due my friend for the sale of his ticketsSeller bewareNeedless to say, I have cancelled my account with stubhub and will never do business with this shady company againAfter reading reviews about stubhub, I am not the only one to be scammed by themSomething needs to be done to curtail their unscrupulous practicesMaybe a class action suit is in orderRead less
I bought tickets to a soccer game from StubhubA few weeks later, I found out that the game was not allowing visitorsHistorically, in [redacted] , if a supporter of a rival team is present at a game where only one team is allowed to be supported, there has been serious violence and even deathTherefore, as soon as I found out, I asked for a refundStubhub's buyer safety guarantee says that a seller will not receive payment until after the eventHowever, they refused to give me a refund and instead told me to relist the ticketsI did soThree hours before the match, they told me that the tickets didn't sell and that they would deliver them to my houseHowever, I lived hours away from the stadium, and I had no way of knowing if the tickets would get to me in timeSo I called them to have someone help me with the problemThey told me to leave a number and that they would call me back soonI didn't receive any calls, so I emailed them, and they said that they couldn't get throu
I have been selling [redacted] tickets on Stubhub for over yearsMore specifically, they were SROs (Standing Room Only) ticketsI have been listing them the same exact way over the past yearsI have clearly presented the information and description of the ticket onto my listingI would also show courtesy by adding a disclosure saying “Standing Room Only”However, Stubhub recently reached out to me and said that a day after buying my tickets, a customer complained that he had no idea my tickets were SROsThis was despite the fact that I put the section (224), and the Row as “SRO” (This was the same exact way the tickets are presented on the [redacted] website)I was told that my ALL of my Standing Room Tickets tickets that were sold are going to be canceled, which is detrimental to my business because it is unlikely I would be able to resell the ticket for anywhere near the price I previously sold them atAt the same time, Stubhub told me that I will be also needing
I searched tickets for a concert in [redacted] and some how tickets for [redacted] came up and were the ones purchased, Stub Hub said the only thing I could do was relist the ticketsAfter a few conversations with friends this has happened to others and they were told it is a router that can be switched when searching....this seems wrong and I would like a refund on my tickets purchased rather than just having to wait and hope tickets are purchasedThis was my first time purchasing on Stub Hub and as of now it will probably be my last
I purchased football tickets on 08/1/ [redacted] for a football game scheduled for 11/12/**The shipper changed the delivery date in which I cancelled the order ( [redacted] ) on 09/02/**On 10/19/ [redacted] I received the tickets via ***I called to try and have the tickets picked back up and was told it was my responsibility to ship them backI advised the person I spoke to that it should not be my responsibility to arrange shipping the tickets back and was rudely informed that if I did not ship the tickets back then I would be responsible for paying for the tickets that were confirmed by STUBHUB as cancelled
On [redacted] , [redacted] 20th, at approximately 12pm, I ordered two concert tickets on the StubHub websiteI ordered these tickets in error, as I had not intended to submit the purchaseApproximately minutes after the purchase, I contacted the StubHub Customer service, asking for a refund...as this was a mistake and I had no intention of purchasing the ticketsStubHub informed me that they could not cancel the purchase and give me my money backThey told me my best course of action would be to attempt to sell the tickets and take my chancesThere is no guarantee that I will make any or all of my money back after a simple error that I attempted to resolve moments after it occurred
In October of 2017, I attempted to sell some Michigan Wolverines home football tickets via CraigslistI posted pictures of the tickets along with the listingI was unaware that thieves could steal the barcode from these images and sell the tickets to themselves using the Stubhub platformtickets were stolen from me, Michigan vsCincinnati ticket valued at $and two tickets for Michigan vsMichigan State valued at at $I contacted Stubhub's Trust and Safety division and told them about the theft/fraudThey identified at least one of the individuals who perpetrated this fraud but only removed them from their platformI asked Stubhub to reimburse me for the tickets stolen using their platform totaling $They told me to file a police report which I didAAPD File [redacted] I have attempted to contact Stubhub via phone and email to settle this matterTheir system for filing a complaint with their Trust & Safety division is not at all user-friendly as mul
I purchased [redacted] tickets in early [redacted] since then the concert has been postponed and rescheduled more than three timesIts about to be [redacted] and still no concert and I cant even list the tickets to sell to someone elseStubhub has held my money hostage for years and I feel this unprofessional and horrible customer serviceI wanted to go to this concert in [redacted] and now I just want my money back because I didn't get what I paid for in the first place
I purchased three tickets for a concert that took place in August ***Upon realizing that I had no use for the third ticket, I listed it on StubHub.comThe electronic tickets were listed in June [redacted] and were sold one day after they were listedThen, days after the event in question, I received an e-mail from StubHub stating that the buyer let them know that they were unable to gain entry due to the ticket being invalidIt is worth noting that the buyer stated that they tried to gain entry to the show at 10pm and doors opened at 7pmStubHub informed me that I would need to reply within business days letting them know if I have any idea what happened and to provide them with a scan report, written documentation, or a conference call with the venue regarding how and when the ticket was usedI contacted the venue in question who referred me to the production company responsible for the showI attempted to contact this company but they stated that they were unable to provide me
In May my [redacted] ** son purchased tickets to an Ed Sheeran concert in [redacted] at [redacted] Stadium on Saturday, November 10th for he and his wife as a special birthday gift to her from StubHubOn the morning of the Saturday concert on November 10th, just before driving to [redacted] , he jumped online just to find out who the opening act would be (out of curiosity), and only then did he learn that the concert date had been changed, and it had been the night before, Friday, November 9th HE WAS NEVER ALERTED TO THE CHANGE BY STUBHUB AT ALL!!! When he contacted StubHub to request a refund for the concert tickets, he was told that it was his own fault that he had not found information about the change of dates on social mediaI was absolutely astounded that a company could be getting away with such poor customer service and show such a huge lack of responsibility for something they should clearly be responsible for If I purchase a ticket from them, they should be the ones with the responsibility of letting me know if dates or venues change They had his phone number and email address! DO NOT BUY ANY TICKETS FROM StubHub...there are many companies much better than StubHub for your entertainment tickets!!!
I purchased mobile transfer tickets from [redacted] for [redacted] in November of We are no longer going to be able to attend the concertSo I inquired about reselling my tickets onlineI followed all company guidelines that require you to fill out a form for approval to resale the ticketsAccording to the website, I should have heard back from them in hoursThis was done on April 30, By May 8, 2018, I still had not received anything from [redacted] I went back online and this time chose to use the live chatI was told the issue would be turned over to their customer service team and I would hear back from them in 24-hoursI did notOn May 14, 2018, I contact [redacted] live chat again and again I was told that they would turn it over to their customer service team and I would hear back from them in 24-hoursIt is not May 17, and I still have not heard anything back from themI would have preferred to simply resale my tickets online but since the
I purchased tickets to a concert on 3/18/**The concert was held on 8/19/**I received the ticket information immediately after purchaseI was able to print them as soon as I received themI went to the concert and the tickets I had were all deniedWhen I went to the ticket resolution counter at the venue they were able to tell me my tickets were already scannedI immediately called Stub Hub and sat on hold due to large call volumeWhen I finally got a representative on the line and explained my problem she apologized and attempted to find me different tickets but she was unable toShe was going to process a full refund and give me a $ [redacted] creditWhich did not meet my expectations due to the fact that I had taken off work to go to this concert, drove over hours, had my husband and children with meIt was unacceptableSo she then offered me $***At that point I asked to speak to a supervisor, who was unavailable at the time so I provided my phone number and they would ca
Email to [redacted] , per [redacted] We traveled [redacted] to see the show and were very excited! When we arrived at the venue at approximately 11:am to get in, line, we checked with a yellow-jacketed usher who stated they had scanners to read the bar code on a paper ticket, but not the ability to scan a plastic card and was denied accessThat's when I bought reserved tickets [redacted] tickets: Total $1,At that point, after considering the time and cost of traveling from [redacted] wasn't too bothered about the floor tickets being bogus because now we were going and I buy from [redacted] knowing they have a "Fan Guarantee"Which I trustedPlease help me validate my claim with [redacted] that I was not able to enter the venue with that plastic debit cardI have attached a picture of the debit card [redacted]
Displaying prices to entice you to purchase and then tacking on INSANE "service fees" at the end when you check outSuddenly your $tickets cost almost $ [redacted]
I was charged well over the price needed to remedy a situation on StubHubI had sold tickets that I could not deliverThe fee was *** of the selling price or whatever it cost StubHub to remedy the situation, whatever is higherThere were tickets for sale, on StubHub, for the same performance, well within the [redacted] range, therefore, around [redacted] to remedy my situationI was willing to take a [redacted] or so charge, however, StubHub found tickets for over [redacted] It should also be mentioned that I offered a solution to the situation and my request was not refused, but simply ignoredI still haven't received an email regarding receipt of my requestI
Recently purchased tickets at Stubhub [redacted] and then proceeded to sell those tickets on Stubhub [redacted] I received emails confirming the sale, resale, payment, and completion of the transactionLater Stubhub called and said their had been a problem, They asked me to search through emails they sent and log into websites, which I didThey apologized for the inconvenienceMinutes later there was a flagged transaction on my credit card account as StubHub tried to bill me for the tickets I just soldThis was never mentioned on the call and I was just trying to help outNow I'm receiving threatening emails and calls from Stubhub demanding I pay them for reasons that aren't entirely clear to me
This is my entire experience with Stubhub leading up to [redacted] of which I purchased tickets for on [redacted] and the event was scheduled for the ***Purchase tickets from site for said event, go to print and notice the tickets are for an event in [redacted] in [redacted] *Customer service fixes days later after a lot of phone callsShow up to event and as we are exiting vehicle learn main event is canceled(Not stubhub fault) I call because I am obviously upset and am told that once the main fight was verified by stubhub as being canceled I would be able to get money backSince it is holiday weekend lady says call [redacted] Me and pregnant wife go out to diner instead, rest of fights on card were garbage, this was all for main eventI call Tuesday, am put on hold for over minutes by someone named [redacted] while he "researches" my situationThe response I get after waiting this long is "We are a secondary market and am not responsible"Obviously more upset