I ordered a laptop computer on July 10, (Order # [redacted] ) (Dell Purchase ID # [redacted] ) for a total of $1, I received an email that the package had shipped on July 16, Dell requested the shipment be returned to them on July 20, and I never received the laptop at my residence I was told the order was cancelled and I would receive a refund within 3-days I have made numerous attempts to get information on the status of my refund The latest customer service rep said that the refund was "posted" (I assume posted in Dell's system??) on July 26, and that the money should be back in my account within hours Here it is August 8, and the refund is still not in my account Every time I call Dell I am transferred at the minimum seven times and cannot get a straight answer from any of the representatives I would like the money refunded to the credit card used at the time of the purchase as soon as possible
Dell.com had Western Digital gb SSD on sale for $I purchased of these and after hours they cancelled my order due to pricing errorsPlus I still haven't had my money refundedDell has done this on a regular basisOther countries such as [redacted] have made Dell own up for their mistakesI believe that Dell is doing this on purpose to gather customer information and then not selling the productThey do this far to often and fell this is not right to do to their customers
I purchased a hard drive online during a tax-free weekend in JulyAfter making the purchase, I learned that the tax was still charged and after consulting my sales person, I was assured that the amount would be refundedAlso, they held up my order for more than a week because they 'needed to confirm my order' and 'needed to correct an emergency issue'It turns out, they stopped processing my order and wore my telephone out because they wanted to try to upsell me more productsIf they had put that effort into fixing my order to begin with, I wouldn't be writing this reviewFlash forward months, I learned while reviewing my bank statements that I was in actuality charged a higher amount than my invoices reflectedI was also never credited the taxIt has now been another going on weeks and I still do not have my money or any kind of explanationI have two invoices on my online account & the second takes some work to findThere it shows not only a higher cost, but also a break down of components, programs, and charges for my driveSome of these things I would never have wanted to begin with So in review, Dell sold me a drive at a flat rate with one invoice They kept a more detailed invoice from me with a higher charge and products that I wouldn't have agreed to They failed to correct charging me tax & instead charged me more tax They have failed to correct my latests attempts going on weeks now They have wasted my time
I was directed to purchase a docking station per the recommendation of a Dell sales representativeThe product arrived and did not work, I spent over an hour on the phone to find out the product I was directed to purchase is not compatible with my systemI was then reassured that I wouldn't have to tell my story again by technical support, only to be on the phone on hold for another minutes, transferred twice and told that I'll need to be return the itemsThis product was purchased so that I can work from home, the return of the product without a replacement caused me to not be able to work and now I am having to search for another product is unacceptable
In October I sent my laptop to del while it was under warranty for a repair The product repair request form required that you send in an adapter / charger with the laptopThe form (which is still on the dell website exactly the same as it was in October) does not specific that it has to be a dell charger nor does the form warn the customer that the adapter willl be thrown out if it’s not a dell modelForm located at [redacted] I received my laptop back from Repair on October 20th and the package did not contain the Targus watt charger (brand new) that I sent with itI emailed dell 2x and had no responseToday I spent hours on the phone with many different customer service reps and they told me the charger would have been thrown out Each one gave me a different story but it seems that the real story is they throw out 3rd part peripherals (
Dear Revdex.com/Dell Marketing L.L.P, On March 6, I placed an on-line order [redacted] /or as redirected from there) for a Dell Inspiron Series Series (Model 7560), Laptop Computer Later that month my acceptance of the physical delivery of this laptop from FedEx was declined because the shipping container presented had what appeared to be "puncture damage" I received email notice that this shipping damaged package was returned by FedEx to a Dell location shown only as "Chicago" Since then I have been in multiple email, telephone, "on-line chat session" and even two "Twitter" messages to "@ [redacted] " without any success in getting a Dell Model Laptop delivered to me The email dialog's have been unproductive as the Dell email representatives do not seem to understand that no laptop has yet been delivered (per shipping damage above) The telephone dialog's have, at least twice, resulted in a verbal response from the Dell representative something
Dell customer service is horrible! None of them understand EnglishThey have no buyback program if you don't want the laptop anymoreI've had tech issues with the laptop and they said they won't do anything unless it's a hardware issue, and they consider a corrupted driver to be software, so they won't do anythingI've been having this issue for or months and I'm sick of itThey won't take it to the depot and repair it, they won't replace, they won't give money back because I bought my laptop in November and they can't do anything past days of purchase
I have ordered Inspiron Desktop from dell.com on November 11/23/2017, Order Number: [redacted] Dell still is not able to ship my order, because they claim that they do not have a video cardI tried to solve this issues for over a month (Service Request Number [redacted] | [redacted] ***)Finally I spoke with a manager (did not get his name) and agree that they will replace the video card they have (NVIDIA® GeForce® GT with 2GB GDDRgraphics memory)He connected me with [redacted] ID [redacted] , but she refused to honour the price of my order - $and claimed that I have to pay $ When I asked her to downgrade the video card (replace it with integrated Intel® HD Graphics with shared graphics memory), she said that I have to pay $Therefore, she offered to put a worse card and pay additionally She also said that they will cancel my order, because they don’t’ want to ship it for the price they advertised in November I spent numerous hours with dell representatives over t
I purchased a Dell XPS computer online on 3/as part of a "pi day" promotion The computer was over $off regular priceA shipment date of 3/was noted on the online order status page shortly after purchase and a FedEx tracking number assigned After the tracking failed to update, I contacted Dell and found out, after multiple online chat sessions (available on request) that the shipment was "lost in transit" I was then told there was a "delay in production" but a replacement was initiated Today I learned that a replacement was never initiated My credit card was refunded, without my authorization, on 3/30/ This is an automated email sent from Dell ChatThe following information is a log of your sessionPlease save the log for your records Your session ID for this incident is Time Details 04/14/10:27:29AM Session Started with Agent ( [redacted] _ [redacted] ) 04/14/10:27:29AM [redacted] : "My order was placed 3/14/for an
I purchased a brand new Alienware Laptop for $2,from Dell for my business in DecemberI received it in January and It came out of the box defectiveThe computer will turn on and function for a while but after an amount of time for an unknown reason the machine will lock up and become unresponsiveIt never recovers so all work completed during it's up-time is lostI've spoken with customer service technicians, they've done work on the machine and the issue remains unresolved I've asked for an exchange since I never received working equipment and they refuseI've experienced loss of income and loss of business time due to this issue
I purchased a dell laptop over the dell chat sales boxThey confirmed a price on the computer during the chat as well as in the confirmation email for I then checked my credit card company and they charged me That is the first issue which is fraudThe next issue is the decided to cancel the order without even informing meWhen I called them they said their credit card dept cancelled itI told them I wanted the order resubmitted even at the price was fine and they refused to do it because they will not honor my $gift card they originally honoredThey have not only committed credit card fraud but they have now committed bait and switch and are trying to sell the product back to me for I finally got through to a manager after plus hours on the phone and he hung up on meSomething needs to be done because this is unacceptable
I recently purchased a television from Dell.com using my online account that I created years ago Upon receiving my invoice from Dell I noticed that the name on the Billing information was wrong and wanted to get this issue rectified as there was an active rebate attached to the television and the fact that I needed an invoice with my name on it I made the concession that if dell cannot provide the invoice then at least credit me the $I would be losing from the rebate I could no longer claim After making numerous attempts to get this rectified the next day, I finally told the dell customer service person to cancel my order to which he agreedAbout hours after our conversation I was surprised to have recevied a shipping notification that the TV was getting ready to be shipped After going up through higher channels I was shocked that Dell could not provide me an invoice with my name on it and basically told me to return the TV once it arrives and there will likely be a
I39m unfortunately writing about the problems I have been having with dell regarding a XPS 9530.This started on and as of today they have still not fixed the issueI have easily spent hours talking to all sorts of dell employees from tech support to there advanced resolution team.I first had a tech come to my house who replaced the motherboard and a few other things however the problem persistedSince then I have sent it back to dell twice each time supposedly the motherboard was replaced again after the last time it was far worse and there was obviously something inside that was jiggling around it sounded like a baby rattleI immediately recorded a video051317and sent it to dell so they would knowI never heard a thing back from themadvanced resolution teamWhen we got back from vacation I started the process of attempting to talk with dell and they refuse to admit anything is wrong and said quot it is not strange to have to return an item multiple
I ordered a replacement motherboard for a Dell 15Z L511Z (I7-2640M,2G) computer from Dell on July 24, Part was expected to be delivered Aug1, I contacted Dell on July 30, to check on delivery Dell rep said there were no backlogs and my order was set as scheduled I didn’t receive my order on Augand contacted Dell a day after I was told of a delay by Dell Technical TeamThe Dell rep informed me that they would cancel the July order and place another order to have the part delivered by Aug9, I requested to speak with a Dell Manager Case was escalated to Dell Resolution Team Dell Manager, [redacted] ***, contacted me on Aug3, I was told that replacement motherboard was no longer availableMy order was cancelled for the second time I purchased the computer back in Nov Since my computer was purchased within seven years, this violate Section 1793.03, "manufacturers of electronic devices worth at least $"shall make availabl
I made a purchase from Dell's website for some solid-state drives I want to use in a Dell server I own The deal was very good, but not something I haven't seen before, and I received a transaction completion email that they received my order Later, I received a confirmation email that included the agreed-upon price and that my order was confirmed, with a sales rep name associated with it from the Dell Inc Today, now three days later, I got an email from Dell that they'd cancelled my order because of a "price mistake", and that they would refund me within several business days I would like to receive the product I ordered for the quoted, reasonable price, that was up on their website for several days, and that for which I was charged, and received not only a transaction-received email for but also later, a confirmation of the set price and that my order had been processed for shipping, and a sales rep assigned to me if I had questions It wasn't until days later after my order
Below you will find countless efforts over man hours of my time and my employees time dealing with this same issue with DellOver emails from customer service reps, tech support rep, managers RE: Yes still having the same problems , I have have been having since purchased From: Date: Mon, Oct 10, 8:am To: [redacted] @ [redacted] .com Subject: Service Request [redacted] Hi, I'm currently following up on your service case, I would like to confirm if you're still having problems w/ your system that we could assist you withPlease reply if you still have concernsIn the event that we don't get any customer reply we set the service request for closureWe can always reopen the case for the time being when it's already archived given the appropriate time from when the case was closedAll of the records are logged on your account for future reference Kind Regards, [redacted] Dell | Technical Support Su
Purchased on 12/9/15, received 12/14/15, when I actually received the productSince then I have been trying to get a new Dell to work proper with Dell tech support and then after several attempts and weeks later to get it running they tell me that they don't support the operating software and there will be a charge for thatNeedless to say, you can imagine my reaction that they don't support their own productsI have tried several times to work this out and have also tried several times to execute my day return right only to be deniedThey tried to say that I was outside my return date by saying the start date is at the time of the shipment and not the delivery dateWhich is wrong Legally in the State of [redacted] as with all states, days commence from the time product is received not from when they ship itWith that as their argument, thank goodness they didn't ship it snail mail or I might have missed my return window before I actually received the computerTotal gar
I purchased a Nikon camera through Dell.com on June 2015, along with the camera I purchased an extended year warrantyMy camera stopped working around November and barely had time to call to warranty it in FebruarySince February I have been calling several times as well as communicating with several employees of Dell through emailThe problem with me trying to get my camera repaired is the year extended warrantyFor some reason they gave me a warranty that only covers cameras in the price range of $- $49.99, which my camera cost $So when I call Asurion to file my claim their system won't allow them to process the claim because the warranty doesn't cover the amount of the cameraI have been contacting Dell and asking why I was given a warranty that doesn't cover my camera and nobody can give me an answer or they tell me I'm calling the wrong departmentI have spent around 10-hours now over several days on the phone being transferred from one department to a
Trying to get a replacement for the operating system Support person was mostly not understandable-did not speak good EnglishCould not resolve issue in separate calls and chat sessionsSO FRUSTRATED!
I returned a pc that did not run any of my software, They received the pc back on 2/24/but as of 3/11/no word of any receipt or return of funds, so I contacted them, and they said I should see with in 10daySI asked them to return the funds to me, since I had paid in full the dell financial card But no they had to return to the card , I finally see credit on 3/on the dell account nothing processed, called them on 3/, it had not been processed, I asked why cant they return to the bank account on file that I used the pay off the pc in the first place, they cant - no reason -just cant So they lady said they were issuing the refund today, but today is 3/still no activity that they have done anything, and she told me it could be 2-week, so they have my pc and my funds for a solid months and I need to purchase another pc that will run my software for school, before I am so far behind to finish classesI want my funds back ASAP, also used the Dell Financial card and a
I ordered a laptop computer on July 10, (Order # [redacted] ) (Dell Purchase ID # [redacted] ) for a total of $1, I received an email that the package had shipped on July 16, Dell requested the shipment be returned to them on July 20, and I never received the laptop at my residence I was told the order was cancelled and I would receive a refund within 3-days I have made numerous attempts to get information on the status of my refund The latest customer service rep said that the refund was "posted" (I assume posted in Dell's system??) on July 26, and that the money should be back in my account within hours Here it is August 8, and the refund is still not in my account Every time I call Dell I am transferred at the minimum seven times and cannot get a straight answer from any of the representatives I would like the money refunded to the credit card used at the time of the purchase as soon as possible
Dell.com had Western Digital gb SSD on sale for $I purchased of these and after hours they cancelled my order due to pricing errorsPlus I still haven't had my money refundedDell has done this on a regular basisOther countries such as [redacted] have made Dell own up for their mistakesI believe that Dell is doing this on purpose to gather customer information and then not selling the productThey do this far to often and fell this is not right to do to their customers
I purchased a hard drive online during a tax-free weekend in JulyAfter making the purchase, I learned that the tax was still charged and after consulting my sales person, I was assured that the amount would be refundedAlso, they held up my order for more than a week because they 'needed to confirm my order' and 'needed to correct an emergency issue'It turns out, they stopped processing my order and wore my telephone out because they wanted to try to upsell me more productsIf they had put that effort into fixing my order to begin with, I wouldn't be writing this reviewFlash forward months, I learned while reviewing my bank statements that I was in actuality charged a higher amount than my invoices reflectedI was also never credited the taxIt has now been another going on weeks and I still do not have my money or any kind of explanationI have two invoices on my online account & the second takes some work to findThere it shows not only a higher cost, but also a break down of components, programs, and charges for my driveSome of these things I would never have wanted to begin with So in review, Dell sold me a drive at a flat rate with one invoice They kept a more detailed invoice from me with a higher charge and products that I wouldn't have agreed to They failed to correct charging me tax & instead charged me more tax They have failed to correct my latests attempts going on weeks now They have wasted my time
I was directed to purchase a docking station per the recommendation of a Dell sales representativeThe product arrived and did not work, I spent over an hour on the phone to find out the product I was directed to purchase is not compatible with my systemI was then reassured that I wouldn't have to tell my story again by technical support, only to be on the phone on hold for another minutes, transferred twice and told that I'll need to be return the itemsThis product was purchased so that I can work from home, the return of the product without a replacement caused me to not be able to work and now I am having to search for another product is unacceptable
In October I sent my laptop to del while it was under warranty for a repair The product repair request form required that you send in an adapter / charger with the laptopThe form (which is still on the dell website exactly the same as it was in October) does not specific that it has to be a dell charger nor does the form warn the customer that the adapter willl be thrown out if it’s not a dell modelForm located at [redacted] I received my laptop back from Repair on October 20th and the package did not contain the Targus watt charger (brand new) that I sent with itI emailed dell 2x and had no responseToday I spent hours on the phone with many different customer service reps and they told me the charger would have been thrown out Each one gave me a different story but it seems that the real story is they throw out 3rd part peripherals (
Dear Revdex.com/Dell Marketing L.L.P, On March 6, I placed an on-line order [redacted] /or as redirected from there) for a Dell Inspiron Series Series (Model 7560), Laptop Computer Later that month my acceptance of the physical delivery of this laptop from FedEx was declined because the shipping container presented had what appeared to be "puncture damage" I received email notice that this shipping damaged package was returned by FedEx to a Dell location shown only as "Chicago" Since then I have been in multiple email, telephone, "on-line chat session" and even two "Twitter" messages to "@ [redacted] " without any success in getting a Dell Model Laptop delivered to me The email dialog's have been unproductive as the Dell email representatives do not seem to understand that no laptop has yet been delivered (per shipping damage above) The telephone dialog's have, at least twice, resulted in a verbal response from the Dell representative something
Dell customer service is horrible! None of them understand EnglishThey have no buyback program if you don't want the laptop anymoreI've had tech issues with the laptop and they said they won't do anything unless it's a hardware issue, and they consider a corrupted driver to be software, so they won't do anythingI've been having this issue for or months and I'm sick of itThey won't take it to the depot and repair it, they won't replace, they won't give money back because I bought my laptop in November and they can't do anything past days of purchase
I have ordered Inspiron Desktop from dell.com on November 11/23/2017, Order Number: [redacted] Dell still is not able to ship my order, because they claim that they do not have a video cardI tried to solve this issues for over a month (Service Request Number [redacted] | [redacted] ***)Finally I spoke with a manager (did not get his name) and agree that they will replace the video card they have (NVIDIA® GeForce® GT with 2GB GDDRgraphics memory)He connected me with [redacted] ID [redacted] , but she refused to honour the price of my order - $and claimed that I have to pay $ When I asked her to downgrade the video card (replace it with integrated Intel® HD Graphics with shared graphics memory), she said that I have to pay $Therefore, she offered to put a worse card and pay additionally She also said that they will cancel my order, because they don’t’ want to ship it for the price they advertised in November I spent numerous hours with dell representatives over t
I purchased a Dell XPS computer online on 3/as part of a "pi day" promotion The computer was over $off regular priceA shipment date of 3/was noted on the online order status page shortly after purchase and a FedEx tracking number assigned After the tracking failed to update, I contacted Dell and found out, after multiple online chat sessions (available on request) that the shipment was "lost in transit" I was then told there was a "delay in production" but a replacement was initiated Today I learned that a replacement was never initiated My credit card was refunded, without my authorization, on 3/30/ This is an automated email sent from Dell ChatThe following information is a log of your sessionPlease save the log for your records Your session ID for this incident is Time Details 04/14/10:27:29AM Session Started with Agent ( [redacted] _ [redacted] ) 04/14/10:27:29AM [redacted] : "My order was placed 3/14/for an
I purchased a brand new Alienware Laptop for $2,from Dell for my business in DecemberI received it in January and It came out of the box defectiveThe computer will turn on and function for a while but after an amount of time for an unknown reason the machine will lock up and become unresponsiveIt never recovers so all work completed during it's up-time is lostI've spoken with customer service technicians, they've done work on the machine and the issue remains unresolved I've asked for an exchange since I never received working equipment and they refuseI've experienced loss of income and loss of business time due to this issue
I purchased a dell laptop over the dell chat sales boxThey confirmed a price on the computer during the chat as well as in the confirmation email for I then checked my credit card company and they charged me That is the first issue which is fraudThe next issue is the decided to cancel the order without even informing meWhen I called them they said their credit card dept cancelled itI told them I wanted the order resubmitted even at the price was fine and they refused to do it because they will not honor my $gift card they originally honoredThey have not only committed credit card fraud but they have now committed bait and switch and are trying to sell the product back to me for I finally got through to a manager after plus hours on the phone and he hung up on meSomething needs to be done because this is unacceptable
I recently purchased a television from Dell.com using my online account that I created years ago Upon receiving my invoice from Dell I noticed that the name on the Billing information was wrong and wanted to get this issue rectified as there was an active rebate attached to the television and the fact that I needed an invoice with my name on it I made the concession that if dell cannot provide the invoice then at least credit me the $I would be losing from the rebate I could no longer claim After making numerous attempts to get this rectified the next day, I finally told the dell customer service person to cancel my order to which he agreedAbout hours after our conversation I was surprised to have recevied a shipping notification that the TV was getting ready to be shipped After going up through higher channels I was shocked that Dell could not provide me an invoice with my name on it and basically told me to return the TV once it arrives and there will likely be a
I39m unfortunately writing about the problems I have been having with dell regarding a XPS 9530.This started on and as of today they have still not fixed the issueI have easily spent hours talking to all sorts of dell employees from tech support to there advanced resolution team.I first had a tech come to my house who replaced the motherboard and a few other things however the problem persistedSince then I have sent it back to dell twice each time supposedly the motherboard was replaced again after the last time it was far worse and there was obviously something inside that was jiggling around it sounded like a baby rattleI immediately recorded a video051317and sent it to dell so they would knowI never heard a thing back from themadvanced resolution teamWhen we got back from vacation I started the process of attempting to talk with dell and they refuse to admit anything is wrong and said quot it is not strange to have to return an item multiple
I ordered a replacement motherboard for a Dell 15Z L511Z (I7-2640M,2G) computer from Dell on July 24, Part was expected to be delivered Aug1, I contacted Dell on July 30, to check on delivery Dell rep said there were no backlogs and my order was set as scheduled I didn’t receive my order on Augand contacted Dell a day after I was told of a delay by Dell Technical TeamThe Dell rep informed me that they would cancel the July order and place another order to have the part delivered by Aug9, I requested to speak with a Dell Manager Case was escalated to Dell Resolution Team Dell Manager, [redacted] ***, contacted me on Aug3, I was told that replacement motherboard was no longer availableMy order was cancelled for the second time I purchased the computer back in Nov Since my computer was purchased within seven years, this violate Section 1793.03, "manufacturers of electronic devices worth at least $"shall make availabl
I made a purchase from Dell's website for some solid-state drives I want to use in a Dell server I own The deal was very good, but not something I haven't seen before, and I received a transaction completion email that they received my order Later, I received a confirmation email that included the agreed-upon price and that my order was confirmed, with a sales rep name associated with it from the Dell Inc Today, now three days later, I got an email from Dell that they'd cancelled my order because of a "price mistake", and that they would refund me within several business days I would like to receive the product I ordered for the quoted, reasonable price, that was up on their website for several days, and that for which I was charged, and received not only a transaction-received email for but also later, a confirmation of the set price and that my order had been processed for shipping, and a sales rep assigned to me if I had questions It wasn't until days later after my order
Below you will find countless efforts over man hours of my time and my employees time dealing with this same issue with DellOver emails from customer service reps, tech support rep, managers RE: Yes still having the same problems , I have have been having since purchased From: Date: Mon, Oct 10, 8:am To: [redacted] @ [redacted] .com Subject: Service Request [redacted] Hi, I'm currently following up on your service case, I would like to confirm if you're still having problems w/ your system that we could assist you withPlease reply if you still have concernsIn the event that we don't get any customer reply we set the service request for closureWe can always reopen the case for the time being when it's already archived given the appropriate time from when the case was closedAll of the records are logged on your account for future reference Kind Regards, [redacted] Dell | Technical Support Su
Purchased on 12/9/15, received 12/14/15, when I actually received the productSince then I have been trying to get a new Dell to work proper with Dell tech support and then after several attempts and weeks later to get it running they tell me that they don't support the operating software and there will be a charge for thatNeedless to say, you can imagine my reaction that they don't support their own productsI have tried several times to work this out and have also tried several times to execute my day return right only to be deniedThey tried to say that I was outside my return date by saying the start date is at the time of the shipment and not the delivery dateWhich is wrong Legally in the State of [redacted] as with all states, days commence from the time product is received not from when they ship itWith that as their argument, thank goodness they didn't ship it snail mail or I might have missed my return window before I actually received the computerTotal gar
I purchased a Nikon camera through Dell.com on June 2015, along with the camera I purchased an extended year warrantyMy camera stopped working around November and barely had time to call to warranty it in FebruarySince February I have been calling several times as well as communicating with several employees of Dell through emailThe problem with me trying to get my camera repaired is the year extended warrantyFor some reason they gave me a warranty that only covers cameras in the price range of $- $49.99, which my camera cost $So when I call Asurion to file my claim their system won't allow them to process the claim because the warranty doesn't cover the amount of the cameraI have been contacting Dell and asking why I was given a warranty that doesn't cover my camera and nobody can give me an answer or they tell me I'm calling the wrong departmentI have spent around 10-hours now over several days on the phone being transferred from one department to a
Trying to get a replacement for the operating system Support person was mostly not understandable-did not speak good EnglishCould not resolve issue in separate calls and chat sessionsSO FRUSTRATED!
I returned a pc that did not run any of my software, They received the pc back on 2/24/but as of 3/11/no word of any receipt or return of funds, so I contacted them, and they said I should see with in 10daySI asked them to return the funds to me, since I had paid in full the dell financial card But no they had to return to the card , I finally see credit on 3/on the dell account nothing processed, called them on 3/, it had not been processed, I asked why cant they return to the bank account on file that I used the pay off the pc in the first place, they cant - no reason -just cant So they lady said they were issuing the refund today, but today is 3/still no activity that they have done anything, and she told me it could be 2-week, so they have my pc and my funds for a solid months and I need to purchase another pc that will run my software for school, before I am so far behind to finish classesI want my funds back ASAP, also used the Dell Financial card and a