City Star Nails

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I received a letter stating they were attempting to correct my accounts as originally intended - I would like to revisit this in a week to see if it has been corrected as promised Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on March 16, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 14, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below [redacted] Today I received a letter from Navient in the mailThis is fraudulent on their partI have written to the Office of the Attorney General [redacted] , Kansas, Special Agent [redacted] There are hundreds of complaints against this company and it's time they are no longer ignoredWant proof? Type in "Complaints against Navient".I did not receive a billing from Citibank on July 15, for $However, on a statement dated 10/22/2010, they charged me for $even though I had to send a 2nd request for Forbearance on October 28, I have a copy of the letterThe first request was mailed in September I was on food stampsAt the time Social Rehabilitation Services (SRS, name changed later to Kansas Department of Children & Families (KDCF), [redacted] ), told me the same thing I was told recently: The letters I mailed to Citibank, SallieMae, and to Navient regarding being a recipient of food stamps is a "Certified Statement" for one full year each timeSince my case is reviewed in May and December of each year, and I have provided these "Certified Statements" each time, I do not owe any money regarding late feesIn the past I was able to pay on my student loans and paid some of them off at Johnson County Community College, Overland Park, KS and at the University of Kansas up until September I have a physical disability (well documented by Vocational Rehabilitation Services (VRS, at the same address as KDCF), and I have been unemployed since April 7, I also have not "...accrued $in additional late fees over the period that Navient has serviced your loan." Again, I have proof since I have always provided student loan providers with the "Certified Statement" from KDCFThe case workers told me over the years and this year as well, that what Navient is doing is illegalI have no money to send themI am caring for my elderly mother part of the timeShe can't afford to pay meI've been in car accidents with chronic injuries as a resultA few days ago I received a renewed "Certified Statement" from KDCF stating it's good through 6/30/In May I will be interviewed again for a full one-year of food stampsI requested this statement because of the problems I've had with Navient since February This is harassmentI'm sick of itI've lost my patience with themKDCF enclosed a USDA Program Discrimination Complaint Form online address for people receiving Federal assistanceAlso, the USDepartment of Health and Human Services (HHS), Office for Civil Rights, Washington, DCThis is my next plan of action Sincerely, [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below.Again I was told sorry for the mistake, but we can do nothing to compensate for your time and frustration They continue to have extremely poor customer service and refuse to do anything about it It is a hassle every time I contact them about anything, whether it is to make a payment or get information They are loan sharks, compounding interest daily and harassing people Regards,

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on November 9, Please allow sufficient time for postal delivery

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Their response merely prolongs and delays a quick and rightful abandonment of this claim of debtToday will exhaust the Revdex.com response window while I wait for yet another empty claim letter in the mail? I require them to abandon this claim, as Sallie Mae has been provided all the evidence required for a reasonable resolution.Regards,

A representative from the Office of Customer Advocate contacted the customer by telephone on January 8, 2016 and we are working with the customer directly to resolve the issue.

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 7, Please allow sufficient time for postal delivery

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below No letter received Regards,

A representative from the Office of Customer Advocate contacted the customer and we are working with the customer directly to resolve the issue.

RevDex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below I haven't received anything from these people It's a no brainer, all they need to say is they will not call me anymore, that's it If I say the matter is resolved, they'll probably continue to call me All I want is for them to take me off their call list permanently and stop calling me, is that so difficult? Regards,

A representative from the Office of Customer Advocate contacted the customer by telephone on July 15, 2015, and we are working with the customer directly to resolve the issue

Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and have determined that this does not resolve my complaint For your reference, details of the offer I reviewed appear below Problem:Navient still refused to provide me with the requested documents they reported to you that they mailed me this infoI have not received itThe only thing I received was a letter saying they weren't going to do anythingI have since called [redacted] letting her know this and she wont return my callsThey say I have to take her to court but if I do that they still arent saying they will take this out of my name or give me any resolutionMy information was used as co signer without my permission on a school loanI contacted Navient and provided them with all the requested info to remove it from my Credit ReportNavient refuses to do anything even after I filed a police report and provided these docsI did not consent to this loan and Navient hasn't provided me with an application that I signedI also called Navient to find out about the balance and payment info and they released information relating to another account that belongs to my ex girlfriendThis is a violation as they released account information to a third partyI want the account removed from my Credit report as I have provided all documentation they requestedThey never called to verify if I approved to be a co-applicant and they didn't provide me with signed applicationThey apparently sent and email which my ex uses my email account and I have multiple email addressThey even refused to let me speak to the fraud department regarding the claimMy ex has since made payments on the account and Navient has instructed me that I will have to take her to courtI shouldn't have to do anything as I'm the victim getting bills for an account I didn't authorizedNavient even told me over the phone she has made payments on her other accounts and 2k on this oneAccount number:Loan # [redacted] Translate Desired Resolution / OutcomeDesired Resolution:Billing AdjustmentselectDesired Outcome:Navient should remove my name from anything to do with this account as its not mine and I didn't authorize it to be openedThey should also be fined for releasing information to a third partyI have asked Navient to supply the IP address as to where they got confirmation from me on that I approved the account to be openedI would also like Navient to supply me with a copy of the email that was sent to my email addressThe time line of events for how this account was openedMeaning [redacted] applied for this account on this DateEmails were sent to confirm application on this dateThe IP addresses that confirmed those emails and the dates they they were confirmedI would like copies of all the emails and correspondence that has been sent to both partiesI would like Navient to tell me what exactly they need from me to resolve this

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on August 09, 2017. Please allow sufficient time for delivery.

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 11, 2016. Please allow sufficient time for postal delivery.

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 7, 2017. Please allow sufficient time for postal delivery.

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on April 19, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 11, Please allow sufficient time for postal delivery

Thank you for your message In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 25, Please allow sufficient time for postal delivery