City Star Nails

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 12, 2015. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 25, 2015. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 28, 2015. Please allow sufficient time for postal delivery

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Although Navient stated they sent me correspondence by mail days ago, I have yet to receive any information regarding their responseDue to the time frame of responding to the complaint within the days allotted, I am rejecting Navient's response due to the fact I have not seen anythingNo other attempt, either through email or phone, has been made to my knowledge to provide a response, and thus I wish to see this complaint continue until notification is officially received
Regards,

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I do not accept the response made by the business to resolve this complaint because I have yet to receive any such response via email or US Postal ServiceTherefore, I have no knowledge of any such offers of resolution on behalf of Navient. Please make note of this information on my complaint record Thank you Just a quick update to inform you that I have attempted to contact
Navient representative, *** ***, times after having received his
correspondance via mail that was dated June 16thHe has called me back but we
have been unable to connect as of yetI was interested in updating my complaint file with this
information but was unable to execute this message online to add to my file.Please make a note for this caseThank you!

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email December 11,

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Problem:Navient has continued to try to alter Saliie Mae Promissory Notes After I contacted you once before Navient sent me a letter stating that they were going to review the accountKeep in mind I have not received any letter, e-mail, phone call or anything Instead of investigating they retaliate and send my loans to a collection agencyI also reported to CFPB and as a result they had a advocate call me unfourtantly I missed the call, and when I call *** the advocate back he dose not return my callsI do not know what the issue is when a I return a call and leave a message they feel they do not need to return the calls, In which means that they are still playing games with my account.Translate Desired Resolution / OutcomeDesired Resolution:Other (requires explanation)selectDesired Outcome:Being that they have altered the promissory note, in which includes federal loans means that the promissory note is now in voidI want the money returned from the schools that was paid from these promissory notes

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer on October
11, 2017. Please allow sufficient time for delivery

Revdex.com:
I have
reviewed the response made by the business in reference to complaint ID***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Regards,
*** *** have not received any information from the company yet

A
representative from the Office of Customer Advocate contacted the customer by
telephone on April 6, and we are working with
the customer directly to resolve the issue

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I have not received anything from this company via postal mail or electronic mail
Regards,
*** ***

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Another the company has contacted meThe entire complaint has not been resolved.
Regards,
*** ***

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 24, 2017. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email December 22,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 13, 2015. Please allow sufficient time for postal
delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Yes, I received the letter from ***, Navient Consumer Advocate in reference to my payment of $which Navient posted to the Deptof Education student loan instead of posting this payment to my FFELP student loan Navient isnow stating that I am months behind on my Deptof Education student loan of $ My Deptof Education student loan was on an unemployment deferment until 12/03/ My payment of $towards my Deptof Education student loan is not due until December 20, and my $FFELP student loan payment is due on December 20, also for a total amount of $ However, Navient is requesting I send the total amount of $to them and include the Deptof Education student loan number on the payment ONLY, which I will not do because they will not post this payment to both accounts instead of posting $towards the Deptof Education student loan only I want my Navient account corrected immediately I've notified the Attorney General of Navient's incompetence and included all pertinent documentation to prove this point
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID *** and find that this resolution is satisfactory to me.
Regards,
*** ***

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 16, 2016. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 4, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 22, 2015. Please allow sufficient time for postal delivery