City Star Nails

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I would like for my account to be fixedI don’t understand how a letter can resolve the issueAnd, I have yet to receive this letter that they have “supposedly” sentI’ve sent them my DL and SSN card via their request on 11/9/They received it on 11/13/And, yet my account is still not fixedIt has been 1/weeks since I initially contacted Navient and I am still at square oneCan they please let you or I know the steps that they are taken to get this resolved? I really feel as if they are taken their time or just don’t care if my account goes into defaultCan they at least grant me a forebearance until this issue is resolved? Thank you so much for your immediate attention and response to the matterI greatly appreciate all that you are doing in aiding me
Regards,*** ***
*** ***

A representative from the Office of Customer Advocate contacted the customer by telephone on October 25, and resolved the issue with the customer

Revdex.com:
I have yet to receive the response from the businesss via US mailI am awaiting for this delivery and at that time will either accept or reject the response.Regards,

Revdex.com:
I
have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details
of the offer I reviewed appear below
There has been no offer made that satisfactorily addresses my concernsNavient has offered a refund check in the amount of $which states "CUSTOMER REQUEST RECEIVED
TO REFUND PAYMENT"Navient has disregarded my concerns and have willfully chosen to ignore the terms under which the payment was tenderedThey were notified well in
advance before the payment was processedWhat I requested was that Navient honors the agreement that was made to remove the derogatory information from my credit reportThey
received correspondence from me with the terms of the agreement which were non-negotiableThey later received a second correspondence which restated the terms of the agreement
that was previously sentThe payment was enclosed in the second correspondence with a check in the amount of $
The only acceptable resolve is that Navient honors the "accord and satisfaction" laws of NC
N.C.G.S‘ 25-3-states that the cashing of a check is considered satisfaction of a claim if:
Check is tendered in good faith
Amount submitted is subject to a bona fide dispute
Check contains a conspicuous statement that the check is being tendered as full satisfaction of the claim
I have followed protocol as NC law requires and I expect the same of NavientI have attached both correspondences with proof of conspicuous and time sensitive delivery
*** *** ***

A representative from the Office of Customer Advocate contacted the customer by telephone on October 18, and resolved the issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 11, 2015. Please allow sufficient time for postal
delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not received the written information and I have returned a phone call but we have not spoken I would like to keep this open until I receive the written information and then I will be able to determine if my complaint has been resolved
Regards,

A representative
from the Office of Customer Advocate contacted the customer by telephone
on May 27, and resolved the
issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 12, 2015. Please allow sufficient time for postal
delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint It appears that my complaint will be explained by the company once they have sent my information via mail as they stated
Regards,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 16, 2015. Please allow sufficient time for
postal delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Navient claims they have contacted me via postal
mail, yet this has not occurredMy money is still missing

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 10, 2015. Please allow sufficient time for
postal delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have
determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
I was told that until the business receives updated enrollment information from my educational institution or the clearing house, I would continue to be chargedThe business was unwilling to contact my educational institution to verify my enrollment.
Regards,
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
Problem:My signature student loan has been paid off from Navient dated March 13, I recienved another letter dated June 3, stating that the loan was moved into a new repayment status.Translate Desired Resolution / OutcomeDesired Resolution:No further contact by the businessselectDesired Outcome:I want the company to stop contacting meand want a correction to a my credit report

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 31, 2016. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 27, 2016. Please allow sufficient time for postal
delivery

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID *** and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
the company refused to help or correct any issues
Regards,
*** ***

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 16, 2016. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 27, 2016. Please allow sufficient time for
postal delivery