City Star Nails

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 30, 2016. Please allow sufficient time for
postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on January 15,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on December 6,

A representative from the Office of Customer
Advocate contacted the customer by telephone on March 21, and
resolved the issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 17, 2016. Please allow sufficient time for postal delivery

A representative from the Office of Customer Advocate contacted the
customer by telephone on June 19, and resolved the issue with the customer

Revdex.com:
I have reviewed the response
made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below
The initial response from Navient that you show in the body of the complaint states they contacted me This is as I have no record of attempted phone call or email on that date and I have been keeping track of email & phone communications during the course of resolving this problem Their response also emphasizes that they have been vague in their communications with me and still, to date, have not provided me with any documentation to show that I owe anything they are trying to collect I will not blindly pay anything that is over 8-years old without proof from them as to how they determined that I have asked for that info and still do not have it I need them to stop bothering me with their attempts to collect money I do not owe them Can you suggest a course of action that can be taken to get this SCAM stopped and that I no longer have to tolerate these bothersome communications from them?
Regards,
*** ***

I was contacted by Navient in a timely manner and they worked quickly to resolve my issueNavient also admitted fault-their representative provided me incorrect information which precipitated my complaint.Complaint was resolved to my satisfaction. Thank you Revdex.com

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on February 14,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 5, 2017. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on July 22, 2015. Please allow sufficient time for postal delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 27, 2017. Please allow sufficient time for postal
delivery

Thank you for your message. In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on February 6, 2017. Please allow sufficient time for postal delivery

A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 12, and resolved the
issue with the customer

A representative from the Office of Customer Advocate contacted the customer by telephone on September 8, and resolved the issue with the customer

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 28, 2015. Please allow sufficient time for postal
delivery

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on November 22,

RevDex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and have determined that this does not resolve my complaint. For your reference, details of the offer I reviewed appear below.I have not received any kind of mail from Navient I still do not know what is going on with my case The only correspondence from Navient that I received was by email on April 24th That I will be receiving a letter It has been almost two weeks No letter what so ever I have no idea what they proposed
Regards,

Thank you for
your message. In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 27, 2016. Please allow sufficient time for postal delivery

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this
resolution is satisfactory to meThe following stipulations apply: Navient must notify TransUnion/Experian/Equifax that the account has been closed with no negative activity in the last three yearsOtherwise all bets are off, and this matter will be moved to escalation, and I will pursue legal action
Regards,
*** ***