City Star Nails

A representative from the Office of Customer Advocate contacted the customer by telephone on August 17, 2015 and resolved the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 15, 2016.  Please allow sufficient time for postal
delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. The company never did anything to fix this issue and just gave a couple sentence generic response that they gave to all the other Revdex.com complaints against them that I read. How can they get away with over 2000 complaints in 3 years? What they did to me is is illegal. I never authorized them to pull funds from my account, especially 3 days earlier than what I agreed to with the original loan company. They should be held accountable for my bank fees. I don't understand how they can operate and get away with all they do. I have sent several emails and they never respond. They have no actual easy way to contact them. I have asked repeatedly to stop taking funds out early and if they couldn't to change my date. I chose that date in the first place. They have no right to take funds out of my account whenever they feel like it just because the original loan company gave them my account and routing number.  I never signed any kinds of agreement with Navient and have no desire to do business with a company that has no problem screwing up customer accounts.Someone should review the Revdex.com complaints and deal with all the illegal things they do and have been getting away with.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on June 25, 2015.  Please allow sufficient time for postal
delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on October 11, 2017.  Please allow sufficient time for delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 22, 2017.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 25, 2017.  Please allow sufficient time for postal
delivery.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on December 1, 2015 and we are working with
the customer directly to resolve the issue.

A representative
from the Office of Customer Advocate contacted the customer by telephone
on June 22, 2016 and resolved the
issue with the customer.

1/4/18 10:49 am Telephone response obtained from the company as followsThe company stated they do not recall anyone yelling or being rude and they apologize if consumer misunderstoodThe company stated they will look at nails and if fungus is present they recommend removing the artificial nail...

and getting it treated.The company stated if the consumer does not want to remove the artificial nail and still get serviced, they do have the consumer sign a form stating that the company will not be liable.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on May 26, 2016.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 3, 2017.  Please allow sufficient time for
postal delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on July 27, 2015 and resolved the
issue with the customer.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 14, 2016.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 26, 2015.  Please allow sufficient time for
postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID 12609405, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. It is January 31, 2018 and I have not recieved any correspondence from this business.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on May 12, 2017.  Please allow sufficient time for delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 22, 2016.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 7, 2017.  Please allow sufficient time for postal
delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 30, 2016.  Please allow sufficient time for postal delivery.