City Star Nails

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer on October 11, 2017.  Please allow sufficient time for delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on July 27, 2015 and resolved the
issue with the customer.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on December 30, 2016.  Please allow sufficient time for postal delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

 
Problem:Navient continues to send false statements; on the day that a 300.00 check to them cleared, they stated that no payments have been made in 2016. At this juncture I am afraid that my 1098 E will be incorrect for taxes next year.TranslateDesired Resolution / OutcomeDesired Resolution:Billing AdjustmentselectDesired Outcome:Navient will fix the billing issues and cease contacting me. Perhaps they can purchase software to track payments made to them.Translate

A representative from the Office of Customer
Advocate contacted the customer by telephone on August 31, 2015 and resolved
the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer on May
31, 2017.  Please allow sufficient time for delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 3, 2017.  Please allow sufficient time for
postal delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on September 11, 2015 and resolved
the issue with the customer.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on February 29, 2016 and we are working with
the customer directly to resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer on May
26, 2017.  Please allow sufficient time for delivery.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 16, 2017.  Please allow sufficient time for postal delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

I did not receive letter that they claimed was sent on May 01, 2015. I was told by Ms. [redacted] that they would honor contract made with FMS and would put it in writing and send to me. As of May 09, 2015. I have not received it.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards, [redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID[redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
I want them to update my credit report showing as paid and not to show as a charge off in August 2016 or the next step will be to contact a lawyer and file a suit with the Fair Credit Report Agency. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 29, 2016.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 12, 2016.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on April 14, 2017.  Please allow sufficient time for postal
delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint...

ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Problem:I'm getting bills or payment due on my school loan again. I'm still a student in respiratory therapy school. A deferment was filled out this summer & my college at the end of August faxed Navient an active student status. Once again, I'm getting bill/payment notices on my school loan. I called Navient & was told, have the college again (fax # 1-866-266-1078) my active student status. The college contacted me yesterday saying the fax aborted after every attempt, a total of five attempts!TranslateDesired Resolution / OutcomeDesired Resolution:Contact by the businessselectDesired Outcome:May I please see ALL my schools loans reflecting my college student status & no longer receive bills that say payments due!

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on October 4, 2017.  Please allow sufficient time for postal delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined...

that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
My Equifax credit score dropped 16 points this weekend because the account from Navient was totally removed. Yet Transunion was updated with the current student loan amount and my credit score went up 27 points. This means that this updates are recent from submitting the information. Please contact Equifax and see what is going. Regards,