City Star Nails

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer on May
24, 2017.  Please allow sufficient time for delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 4, 2018.  Please allow sufficient time for
postal delivery.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on July 16, 2015, and we are working with the customer directly to
resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 22, 2016.  Please allow sufficient time for postal
delivery.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me.  I thank [redacted] for all of his assistance in this matter.
Regards,
[redacted]

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 31, 2017.  Please allow sufficient time for postal delivery.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Stop harassing me with incessant phone calls when my account is up to dateI have attempted to enroll in automatic payments, yet the website says I have missed a paymentI have never missed a payment and Navient stated that in the letter to me
Regards,

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 23, 2017.  Please allow sufficient time for postal
delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 
Problem:Navient continues to harass me after the statute of limitations has expired and they sold my student loans to a third party vendor. I would like verification or validation and signatures with the amount owed and the original signed agreement.Translate Desired Resolution / OutcomeDesired Resolution:Correction to a credit reportselectDesired Outcome:Deletion on credit report for all credit bureaus including experian, exquifax and transunion. A letter indication no further collection activities.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on November 10, 2017.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 29, 2016.  Please allow sufficient time for
postal delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Also, the company did contact me and we came to an agreeable payment. 
Regards,
[redacted]

A representative from the Office of Customer Advocate contacted the customer by on May 5, 2017, and we are working with the customer directly to resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
Navient responded directly to the customer via US
Postal Service on November 11, 2015.  Please allow sufficient time for
postal delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on August 18, 2015 and resolved
the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on December 29, 2016.  We will continue to work with the customer directly to resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 25, 2018.  Please allow sufficient time for
postal delivery.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me.I actually received a response by phone within a day or two. The situation was resolved within a couple of weeks I believe by the advocacy department. Hopefully, my account is now straightened out and I will not experience this again when my account is renewed again in next year. Best part is that I have a contact name, email address and I believe a phone number who I can go directly to going forward. She agreed that my account was indeed a mess and I can only trust trust that it is indeed now correct.
 Regards,

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 26, 2017.  Please allow sufficient time for postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted]08, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
 I have still yet to receive the information they said they sent.  Regards,
[redacted]