City Star Nails

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer on May
24, 2017.  Please allow sufficient time for delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 27, 2015.  Please allow sufficient time for
postal delivery.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on July 16, 2015, and we are working with the customer directly to
resolve the issue.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that...

this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.I have not received fraud packet.  Issue not resolved.

A representative from the Office of Customer Advocate contacted the customer by on May 5, 2017, and we are working with the customer directly to resolve the issue.

Revdex.com:
I have reviewed the response...

made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
It is the usual xxxx that companies provide: "we will investigate ourselves and we will find we didn't do anything wrong.  The customer is always wrong."  I have requested information from the company directly, I have pointed out the violations of the law (state law, California), and they still blame their mistake on me.  It was not a simple mistake, it has been malicious and purposely deceiving the customer to obtain the most gains possible.I am preparing for a law suit against this provider for the violations of the law they are claiming they did, but refuse to accept it.
Regards,

A representative from the Office of Customer
Advocate contacted the customer by telephone on February 15, 2016 and
resolved the issue with the customer.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on February 20, 2017.  Please allow sufficient time for
postal delivery.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on January 16, 2016 and we are working with
the customer directly to resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 19, 2016.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 18, 2017.  Please allow sufficient time for postal
delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on October 28, 2015 and resolved
the issue with the customer.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on September 23, 2016.  Please allow sufficient time for
postal delivery. We will continue to work...

directly with the customer to resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 25, 2016.  Please allow sufficient time for
postal delivery.

A
representative from the Office of Customer Advocate contacted the customer by
telephone on May 28, 2015, and we are working with the customer directly to
resolve the issue.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on November 25, 2015.  Please allow sufficient time for
postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  This was not an adequate response and didn't provide any type of answer whatsoever.It was a simple statement showing how Navient calculates interest (again!) and not what I asked for.
Please try this time. 
Regards,
[redacted]

Revdex.com:I will try to contact Navient again. Thank you!
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
Regards,
[redacted]