City Star Nails

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on March 30, 2016.  Please allow sufficient time for postal
delivery.

A representative from the Office of Customer
Advocate contacted the customer by telephone on July 17, 2015 and resolved the
issue with the customer.

Thank you for your message.  In the interest of protecting the
privacy of our customers, the Office of the Customer Advocate responded
directly to the customer via email on December 8, 2017.

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.It is 6/21 and I still haven't received a response via the post office.  I called the agent in charge of my account [redacted] three times but she would not return my phone calls. I called the consumer advocacy number and was told three times by Navient that the three accounts were to be removed on 6/8, and they talked to [redacted]. But instead they did nothing even though I have checked each three credit bureau agency almost daily.   They reported the accounts as delinquent on 6/3 even though I paid the settlement on 3/29.  They have done nothing, but be deceitful about removing my responsibility from the three accounts. 
Regards,

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on September 18, 2017.  Please allow sufficient time for postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on August 28, 2017.  Please allow sufficient time for postal
delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via email on December 7, 2017.

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID [redacted], and find that this resolution is satisfactory to me. 
 
Regards,
 
[redacted]

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on August 18, 2017.  Please allow sufficient time for postal delivery.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted] and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

   Problem:I've contested and complied with information the Revdex.com service asked of me. My complaint number is [redacted]. This Loan business is the most unprofessional business I've ever tried to comply with. They have fraudulently lied to this service and I. No they hav not sent anything in the US mail to my address. Daily they have been harassing me with unknown caller numbers 513 area codes. Once or twice, they called stating they were an advocate for Navient, with the number [redacted] claiming someone name [redacted]. But there is never a last name.Translate Desired Resolution / OutcomeDesired Resolution:Billing AdjustmentselectDesired Outcome:I'm indifferent with Navient and Sallie Mae. I have worked with them trying to pay them back. I refuse to give them extra money. I'm going to file on them just as well. Seems as if they are impossible to work with when an individual run into a slump or hardship. The need to close their doors for good!!!

A representative
from the Office of Customer Advocate contacted the customer by telephone
on August 18, 2016 and resolved the
issue with the customer.

Thank you for your message.  In the interest of protecting the privacy of our customers, the Office of the Customer Advocate responded directly to the customer via US Postal Service on January 26, 2017.  Please allow sufficient time for postal delivery.

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
 I have not received anything to read from Navient or Revdex.com about this matter.  I do not know what resolution you are speaking about!  Please resend!
Regards,
[redacted]

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted]08, and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below. 
 I have still yet to receive the information they said they sent.  Regards,
[redacted]

A
representative from the Office of Customer Advocate contacted the customer by
telephone on June 22, 2016 and we are working with
the customer directly to resolve the issue.

Better Business...

Bureau:
I have reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.

Good morning. I want to start off saying your website is quite confusing when replying to messages.  I do not agree with the response from Navient.  That really was not a response.   What I received from them were more threatening letters from them; not something to work through.  They're telling us that they need an account number to withdraw monies from.  My son and I refuse to give them that information.  However, we have been making payments to the past due amount.  the harassing phone calls continue, threatening mail and even overnight UPS envelopes threatening to take further actions. Something must be done about Navient/Sallie Mae!  Maybe I need to go a bit higher to get some settling response!! PLEASE remove my response that I agree with their response because I don't!!!

Revdex.com:
I...

have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me. Also, the company did contact me and we came to an agreeable payment. 
Regards,
[redacted]

Revdex.com:
I have...

reviewed the response made by the business in reference to complaint ID [redacted], and have determined that this does not resolve my complaint.  For your reference, details of the offer I reviewed appear below.
Stop harassing me with incessant phone calls when my account is up to dateI have attempted to enroll in automatic payments, yet the website says I have missed a paymentI have never missed a payment and Navient stated that in the letter to me
Regards,

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on January 25, 2018.  Please allow sufficient time for
postal delivery.

Thank you for
your message.  In the interest of protecting the privacy of our customers,
the Office of the Customer Advocate responded directly to the customer via US
Postal Service on October 23, 2017.  Please allow sufficient time for postal
delivery.