Classic Painting & Decorating, Inc.

The agreed upon refund has been processed to the customer’s finance account. We appreciate the customer’s feedback.

The local office has called the telephone number on the Revdex.com complaint, but the phone rings without an option to leave a message. They have reached out by email to schedule.

We appreciate the customer contacting us regarding their concerns. At the customer’s request, we have canceled the order and issued a full refund of the deposit to the credit card used for payment. We thank the customer for their feedback.

Complaint: [redacted]
I am rejecting this response because:They keep playing this run around game.  I did have the cleaning done. They do not want to honor the warranty. They are criminals.  A monopoly in the flooring business.  
Sincerely,
[redacted]

We appreciate the customer contacting us regarding their concerns. Service was completed on May 18, 2017. Further the agreed upon discount for not completing take-up was processed prior to the customer’s finance account being charged. We thank the customer for their feedback.

We appreciate the customer contacting us regarding her concerns. We have spoken with the customer, and we are scheduled to go out with a new flange on October 24, 2015, and remove and reset the toilet. The customer is aware that if there are additional concerns, we will address at that time. We...

appreciate the customer's feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding her concerns. We have spoken with the customer, and the repairs are scheduled for October 24, 2015. We have also offered a partial discount. We appreciate the customer's feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns.
 
The General Manager has spoken with the customer and as requested, a full refund has been offered to the customer in exchange for a signed agreement, allowing the customer to keep the installed carpet to do with as they...

like.  We apologize for any inconvenience this matter may have caused.

We appreciate the customer contacting us regarding his concerns. We regret the delay in completing the repairs and any inconvenience that occurred as a result. The repairs have now been completed. We appreciate the customer's feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding her concerns. We have been attempting to reach the customer via telephone to discuss our offer of a discount. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We regret the customer feels we have broken their trust. We have offered replacement, or a partial refund in lieu of replacement. We believe these offers are fair and reasonable.

We appreciate the customer contacting us regarding her concerns. We have spoken with the customer and agreed upon an accommodation.  We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding their concerns.  We are unable to move pedestal sinks, a licensed plumber must do so. For customer satisfaction and goodwill, we have offered to remorse the customer for this expense. The customer has accepted our offer and advised they will...

schedule the plumber for the week after Thanksgiving.

We appreciate the customer contacting us regarding their concerns. Per the customer’s request, we have canceled the order and issued a full refund to the original method(s) of payment. We look forward to working with the customer on future home improvement projects.

We appreciate the customer contacting us regarding their concerns. We have spoken with the customer and the accommodation we offered has been processed. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

We appreciate the customer contacting us regarding her concerns. We have spoken with the customer and we will have another contractor provide a comparison estimate. We appreciate the customer’s feedback and look forward to amicably resolving this matter.

Inspection and service is scheduled for Thursday, August 10th.

We appreciate the customer contacting us regarding their concerns. We are a full service flooring provider, our pricing is all inclusive and unfortunately we are not able to break it out line by line as the customer is requesting. The local office has contacted the customer and scheduled for...

service for Friday October 21, 2016.

We appreciate the customer contacting us regarding their concerns. Laminate flooring is scratch resistant, but not scratch-proof.  We have attempted to reach the customer several times to quote for service, but the customer has not returned our calls.

We appreciate the customer contacting us regarding their concerns. We have ordered the needed trim/stair materials; they should be in the local office shortly. The local office will contact the customer directly to schedule service.