Clipper Magazine

We're sorry you were unable to use the deal that you purchased for the Springboro locationWe've gone ahead and refunded $back to the card on fileOnce vouchers are refunded, we can not reissue or reverse the processPlease allow up to business days for the funds to appear back on your card

Good Afternoon, Thank you for contacting DealChickenI have looked into this issue for you and I do see where you did contact us twice, once on the 12th of August via email and once on the 13th of August you calledThese dates were already past the expiration date of July 5, At that time we would only have been able to contact the merchant on your behalf to ensure that you would be able to use the price paid of your voucherWe did this for you as shown in the screencast below: [redacted] Furthermore, we understand that things in life happen, and we apologize that you were illHowever, you did have from February 13, 2014, the day that you purchased the voucher until June when you said that you were hospitalized to use your voucher or contact us if you had not been able to get in contact with the merchant thenTherefore, you did have ample enough time to utilize the voucher within the promotional periodUnfortunately, because the voucher is now expired as per our Terms of Service that was agreed upon when you signed up with DealChicken we will not be able to offer a credit or refund as it is outside of our refund policy(Please see the screencast below) [redacted] Please let us know if there is anything else we may do to further assist you

Good Afternoon, Thank you for trying to contact DealChickenI have search all of our databases and we have no record of ever speaking with youWe do understand that there was an error in this deal and we are honoring refund requests for those persons who are experiencing compatibility issues with their devicesPlease allow approximately 5-business days for the refund to be completely processed back to your banking establishment.Kind Regards, Jamie G [redacted] Consumer Loyalty Supervisor

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is marginally satisfactory to me Regards, [redacted]

Good afternoon [redacted] , Thank you for contacting LocalFlavorWe have looked into this for you and it does look like you did speak with someone in our Customer Service department on October 20, We have attached the conversation for you to view below; [redacted] In speaking with us we do find only one certificate in your account [redacted] and were happy to offer either a site credit or credit card refundPer the conversation you decided on the site credit [redacted] Our records indicate the we credited these funds to your LocalFlavor account on October 20, [redacted] We apologize that you were under the impression that you were going to receive the promotional price of the deal, however we are only able to credit or refund a customer back the amount that they actually paid for each dealIn this case it was $as you used a $promo codeWe do not credit or refund for promo codesPlease let us know if there is anything else we are able to do to further assist you.Regards, LocalFlavor Consumer Loyalty Team

[A default letter is provided here which indicates your acceptance of the business's response If you wish, you may update it before sending it.] Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to meThey asked me for my preference regarding a site credit or using the merchants Niagara Falls locationI want to receive the site credit Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: As explained in my original email, the deal is NOT as stated I did go to the Dining Deals (DDD) site, but, even with the demo, there is NO opportunity to see that the $gift card was going to cost another $ And DDD's reply was that they explained in detail what the deal was to DealChicken Regards, [redacted]

I have reviewed the account and it looks like the site credit did not apply correctly I will be happy to apply the site credit please indicate which account you would like the site credit applied to.thanks

Good Evening, We are currently experiencing higher than volume causing us to be backlogged Our intention and hope is always to reply to every customer correspondence within a reasonable turnaround timeIn regards to your order for [redacted] we have confirmed that they are temporarily closed with no projected reopening dateBecause of this we have refunded your purchase back to youPlease allow up to business days for these funds to be refunded back to the card they were originally purchased with.Please let us know if there is anything else we may do to further assist you with as we are happy to help.Kind Regards, LocalFlavor Consumer Loyalty Management

A refund was processed for customer on 6/9/and can take up to business days

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because:Ryan at Clipper specifically said that my add will run for two week ads and he went down on price just for the purpose of getting me into the magazineI remember clearly that I was going into the magazine for the second time was not in my budget and he went down on price againI was not given any credit from Clipper and I was told by Ryan at the [redacted] in Mauldin SC of the price and the times of my ad and Ryan renegade on itI will not be satisfied until I get what I was promisedRyan even stated that since I was real busy running a business he wanted me to approve the order and he will handle the pricing Regards, [redacted]

I have reviewed your account Although you do not qualify for a credit card refund at this time, we are allowing a one time courtesy site credit for the amount of purchaseWe apologize that your deal didn't work out for youWe've gone ahead and applied $to your account.Please note that credits never expireCredits can be used towards any purchase on the site and are selected during the checkout process

We have confirmed this merchant is out of business and have processed a refund request back to the credit card used to make the purchase

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: It has been stated that I chose to take the credit given to me from Deal Chicken It clearly states in the "screen cast" messages enclosed in the last reply from Deal Chicken that I was offered the credit- I did not request a credit I requested a refund! I understand I am not going to get anywhere with them, they have said they will not issue a credit to my credit card- even though they were able to in May/June for $ But suddenly they have no way to refund my credit card I am upset with their customer service, I will be sure to share my experience with their terrible customer service to friends so they do not end up with the same problems I have! Thank you for taking the time to listen to my complaints with Deal Chicken If it prevents one other person from wasting the time I have, then I will be satisfied Regards, [redacted]

Thank you for contacting LocalFlavorWe apologize that your deal didn't work out for youWe've gone ahead and applied $to your account Please note that credits never expireCredits can be used towards any purchase on the site and are selected during the checkout process

Good Afternoon, Unfortunately, DealChicken can not refund a payment amount if we did not take in the fundsWe have no way of doing soIf you would like a refund for the amount paid ($52.00) to the travel agency you will need to contact them directlyWe have refunded you in the amount of $and that payment refund was processed on September 22, There is nothing further we are able to do again as we did not take in those moniesKind Regards, DealChicken Management Team

Good Afternoon [redacted] We apologize that you have not been able to get in touch with [redacted] GetawaysThey are not out of business, we have simply cut ties as business partnersThe reason we can not refund the tax amount is because we did not take these monies in, which has been explained to you by our representativeI have attached a screencast of this for you to view[redacted] And you were aware at the time of purchase that you would be dealing with [redacted] Getaways as it is stated in the redemption instructions on your certificateIt is also noted that for all questions you should contact them directlyI have attached a screencast of this for you to view[redacted] [redacted] Unfortunately, this matter is between you and [redacted] Getaways as we have refunded you for your purchase from us [redacted] Regards, LocalFlavor Consumer Loyalty Management Team

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: I simply want my money returned to meNo credit! I have no interest in doing business with this company.I wont stop until I get my money back so please stop with the credit in your companies accountI don't want creditI WANT MY MONEY BACK! CASH, CHECK, or Reimburse my Credit card Regards, [redacted]

[To assist us in bringing this matter to a close, you must give us a reason why you are rejecting the responseIf no reason is received your complaint will be closed Administratively Resolved] Complaint: [redacted] I am rejecting this response because: Deal Chicken NEVER notified me that they were not doing business with [redacted] Travel It was after I lost one voucher and was losing several more that I contacted them! It is not my fault that the voucher expired I looked at their sister site DoubleTakeOffers- it has NOTHING for the area I live in, [redacted] , ME So that offer is no good for me When I initially contacted them in May, I was told I could not have a credit card refund, so I did accept the credit to my account because I was told when I called that they offer hotel stays frequently I have not seen any!! I have made a purchase since this occurred and the merchandise was horrible- very poor quality, an embarrassing gift to say the leastWhen I looked at their website yesterday and followed up on offers- both had TERRIBLE reviews online Some people did not receive the merchandise they ordered and others said what they did receive was a misrepresentation of what was offered Why would I want to waste $on junk? If they no longer have my credit card on file, I can supply them the information! I am very disappointed that they would sell me $700+ in hotel vouchers, then make it appear as if they did me a favor refunding part of my money to my credit card and part as a deal chicken credit I do not want a credit from them, I want my money refunded to a credit card I do not want to buy more merchandise from them, I am very unsatisfied with what I have purchased I do not want to get credit on DoubleTakeOffers as it has nothing in the [redacted] , ME area Also, when I look at my deal chicken account, they have a credit card on file already- my AMEX, so I'm not sure why they keep saying they have wiped that information out? Regards, [redacted]

[redacted] ,We delivered to you the advertising that was agreed upon in the contract that was authorizedWe have the right to pull any ad contracted for non payment issues Thank you for meeting your obligation with your account now paid in fullWhile we are empathetic to your feelings, but there is not a free ad that is due to youThank youClipper MagazineCollections Dept