Colliers International Management

I signed up for the day trial of Roomster and was EXTREMELY disappointedNot only were most of the listings fraud but when I informed customer service of this they said there was nothing they would doDO NOT SIGN UP FOR ROOMSTER! At least with craigslist they acknowledge there is fraud and help you with identifying itRoomster was never forthcoming that there was numerous fraud on the site or help with flagging scamsI wish I could give them a zero as thats what they deserveThey also dont offer your money back at all

I posted my room on this site for a trial for a few days and paid for these few daysSoon I found out I was charged on my credit card for another monthI never agreed or notified of any auto renewalI tried to contact their customer service They are very difficult and rude customer serviceOn their website and purchase order email, there is already an intimidating message warning about customer charge back that they will report to collection bureau and screw customer's credit score basicallyIt's very unpleasant and annoying to see this and you should already know it's a bad businessThey are doing this because it has happened to a lot of customersIt's a scam because they purposefully made the policy hidden so no customers can see I did not receive anything in my email order confirmation that I will be renewed without my consent
Even for the trail period, I received some emails, all those are useless and fake messagesIt's not targeted and is basically distributed t

My credit card has charged against my consentI registered only for days trialThey upgrade my account and charged me one monthNo one in the company addressed the issue in spite of all my follow upsNo way to talk to customer serviceI have sent lots of messages and only got non sense replies which was irrelevant to my complainI need REFUND my money, and proper apology from Roomster for wasting my time for last two days following up their terrible business and for them getting advantage of my credit card!!

Fake profiles photos of attractive females pretending to own a house with rooms for rentThey do not respond to any messages you sent in order to make business transactionsThere are fees to pay as why you can't receive any response backDid a week subscription and my card was automatically charged $for another daysAfter paying these fees, I still haven't found a room to rent and never got any messages back from the "owners"being very suspicious, I immediately froze my bank account to prevent any more future charges

I signed up for a 5-day membership for $Then suddenly days later I was charged an additional $for a day membership--something I did not authorize, nor wantThen, upon contacting Roomster, they essentially said that their purposefully deceitful practices are what they rely on in order to charge customers without getting their explicit consentThere is nothing indicative of additional upcoming charges upon selecting the 5-day membership planMore than likely Roomster relies on charging these customers and hoping they don't notice the charges they never authorizedI am extremely angry, as I thought Roomster was a reputable business, but they definitely rely on deceptive practices to generate revenue

This company makes it hard to contact them directly (by phone) and do not offer customer service to deal with issues regarding complaints and billingThey replied to my email without understanding even trying to understand my situationCustomer service is horribleI want my money back

I am seeking a response to my request to refund the $billed to me
I attempted to deactivate my account, because the trial had proven insufficientMy Apt is priced below marketGetting a half-dozen responses out of 1,send outs is simply not worth paying forThe services provided did not match up remotely
I have gotten no response from the "24/Helpdesk"
Roomster initially contacted me through Facebook through a marketing intern, which I did not figure out until laterThe "group member" of a public housing help group posted a response appearing to be a regular member of the groupThis was simply unsolicited advertising
Second, the structure of the site is well designed to also appear like a non-commercial network for room seekersIt is not clear about it being a commercial enterprise
Third, very few hits show in my inbox until right before cancellation deadlineThat may be coincidence, but it appears to be instant marketing logistics, rather than ac

The website is completely bogus In one month, I received over 'offers' of a room, however they were all worded exactly the same I responded to a few of them and never heard back from anyone I trusted the website would be legitimate as I found out about them from a seemingly serious online article on room mate websites

I was not made aware that I would be billed an outrageouse monthly subscirption fee when I signed up for the "Three Day Trial"Then when I tried to cancel after three days they billed by credit cardThey sent me an email stating that I would receive a FULL no questions refund of my charge to my credit cardBut nothing has ever happenALL the links to contact them on their website are DEAD links and do not workNo way to contact them after you unsubscribe from their serviceAND DECEIVING ADVERTISING They are a bunch of crooks

My daughter downloaded an app but never subscribedIn fact, this app wasn't even listed in the itunes subscription list so how is it that they are charging my credit card $for each of the last weeksI spoke with itunes and they told us to contact the company directIt was near impossible to find their company phone number and when I found it I called it and it doesn't announce their company and only says hello and when you say hello and tell them what you need they just keep saying hellothe second time I called, I just pressed the number and it brought me to a message machineNobody answers I want my credit card reimbursed for these fraudulent charges and I want the Revdex.com to shut this company down They have thousands of complaints throughout the web for the very same issue

I was tricked into signing up, multiple emails into an ad I put on craigslist told me to sign up for Trial of Roomster to verify myself as eligible roomate Only to find out that they were fake profiles and that my "Trial" was no trial at all it was a "No Refunds" commitment to purchase with an automatic monthly renewal unless otherwise cancelled I fell the company is allowing this to happen and not refunding any customers I had asked for refund very next day when I found out it was information I was receiving They did not reply to my email

Roomster is a scamThey deleted my account after dayTheir contact links only work if you have an accountSince they deleted my account, I was unable to log in and use their Contact Us linkThis alerted me to search Revdex.com100% negative reviewsFurther research online, they are auto billing consumers that sign upI had to change my credit card number to ensure I didn't fall into the same trapHow horrible that Roomster was and is an app that is approved and available on *** downloadable apps for iPhoneRoomster is fraudulent

On 6/**/I signed up for a day trial on this website for $then on 6/**/I receive an email receipt from *** for $ I call Roomster where you get a voicemail that tells you that they only respond to emails I sent them an email on 6/**/and also 6/**/but to this day have never gotten ANY reply I was able to cancel the membership as of 6/**/but have had no luck on getting my $refunded I hate when companies con people like this, if your service is good then people will buy it & wouldn't need to go through this game they have set up No where in plan site does it state that the membership will automatically be renewed if not cancelled Since my membership was cancelled the same day it was started I think I should be issued a refund, it's obvious it was not used

I downloaded this app when I was in need of moving into a roomI couldn't contact others unless I paid a $fee to connect and communicate with othersI noticed I had messages waiting, so I decided to pay the small feeThere was no one I could trust communicating with in my area on the appI had a lot of messages sent to me that were deleted by the app because they know people are scamming others in multiple ways on their appI decided that it was OK since it was only about $to find out this app wasn't for meI was not notified of what was to comeThere was a nearly hidden customer service folder in the app where I was notified I had been chargedThe business did not alert me with a notification letting me know they sent me a message to a folder in the app that I could not find and did not find for another two monthsAfter the first week I saw I had been charged and immediately disputed it with my bankThe bank returned After my money was returned I figured the

Roomster's management ought to be ashamed of themselves, preying upon people of lower means with their fraudulent scams! You disgust me and I'll be sure to spread the word on campus and on social media about your crooked, exploitative practices
As hundreds of others noted here, I payed $for a day membership, under the impression that, if I didn't cancel within those days, another $would be charged to my credit card --which was fine with me I am careful when I sign up to things like this and read the fine print
Lo and behold, instead of $5.95, out of nowhere I get charged $and given a "Full Membership" for a month, and denied a refund when I hadn't even entered the site at all after the initial days
When I asked for a refund they sent a template reply which stated that I signed up for the $when I didn't cancel the day membership and that I was free to cancel anytime, but without offering to refund me a prorated fee --which is stated that they offer in their Terms page
This company is the worse, as you can see by their rating Avoid like the grifters that they are

this is a review for roomster corp
I signed up for a day trial only for before the days was up they had taken out of my account as wellclaiming I signed up for a 'subscription'i did not do sothey stole my money from methere is no customer service number to call to speak to an actual personi emailed them and got a very rude response (seemed even automated) saying they would report me to creditors and my bank if I didn't pay the amount owedit was already paid! they took it out of my account without my permission! this is not a real company and they provided no real servicei did not find a roommate, nor did I even have one legitimate connection in finding a roommatei have now spent approximately $for nothingi work for minimum wage! I am so upset and feel so violated by this 'company'it is simply a scam and should be put out of business immediately

I signed up whit this company for a three day hour trial It was to rent a home to another party I canceled the account and was then charged for a day plan with them I tries to get a reversal or at the very least get the days added to a new account as I deleted and canceled the previous account not knowing I was charged for the day account Before I canceled there was a transaction feature to tell me where and when I was on their account I contacted them multiple times with no response but when I tried to get back on they responded promptly with info about my account noy having pics and of the sort.they never offered a phone number to talk directly the only form of contact is by support which required a account to even send a message All I would like is a reversal of the charge which is well within hours of the bank charge I even offered to just let me keep the account but I really don't want that at this point

I paid to use their service and one day later they blocked my account out of nowhere and cancelled my subscriptionI put in a message and hope I get a reply, but if it's not resolved, then they basically took my money for nothingThis is not the way a business should treat paying customersVery sketchy and unprofessionalI wouldn't recommend

There was an additional charge placed on my account after a (day) subscription period to retrieve emails I contacted the company via email after attempting to call the company with no successThe company has referred me back to a service agreement in which I signed There is a VERY SMALL addendum listed towards the end of the agreement that refers to such a charge Needless to say, I am very disappointed in this service and wouldn't recommend it to anyone

This website is a scam!
They do not notify you of recurring payment charges, and they spam you like crazyTheir customer service is terrible, and there is no way to speak to an actual personPlease use another website!!