Commerce Payment Systems

In response to this complaintFirst on behalf Commerce Payment Systems I would like toapologize for the inconvenience this has caused you After carefully reviewing your merchant account, all ratesand fees have been charged as per contract, as per memos placed within themerchant accountSeems as if there some issues within Underwriting validatingyour merchant account, nonetheless in effort satisfied this issue we went aheada release the funds to your bank account together with a refund of $Please expect funds to post 24-hoursCommerce Payment Systems values your business and trulyapologizes for this inconvenienceWe truly hope this satisfies your issue, ifit does not please feel free to email me at [redacted] ,or you can call me directly at ###-###-#### and ask for me by name Thank you [redacted]

In response to this complaint First on behalf of Commerce Payment Systems I would like to apologize for the inconvenience this has caused you Funds have been release as of /> Commerce Payment Systems values your business and truly apologizes for this inconvenienceWe truly hope this satisfies your issue, if it does not please feel free to email me at [redacted] , or you can call me directly at ###-###-#### and ask for me by name Thank you [redacted]

RevDex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I did respond to the last email you sent me. Commerce agreed to refund the $49 from my account that was for an annual equipment maintenance charge since I returned the equipment, but they would not refund the additional fees they charged me over and above the discount rates. Their salesman, [redacted] ***, lied when told me there would be no additional fees. The fees they were charging me were higher than my current processing company. They said they would not lower the fees because I agreed to it in the contract I signed. So I don't think this can be resolved. I have sent their equipment back and will no longer do business with them. [redacted] ***

In response to this complaint First on behalf of Commerce Payment Systems I would like to apologize for the inconvenience this has caused you Please be advise due to the fact there was a conflict of authorized signers, a red flag came up due to thisThe funds cannot be released until months from the date that the transactions were processed in effort to prevent any loses due to chargebacks If you wish to receive an accounting of all the sales please contact customer service at ###-###-#### Commerce Payment Systems values your business and truly apologizes for this inconvenienceWe truly hope this satisfies your issue, if it does not please feel free to email me at [redacted] , or you can call me directly at ###-###-#### and ask for me by name Thank you [redacted]

Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] How can Commerce Payment claim that fees has been charged correctly when they take away 96% of my collections Over the last year, our practice has charged our patients $in total credit card paymentsCommerce payment has charged me a total of $in fees So that is 96% of collections The minimum fees I agreed to was $per month The company needs to provide a detailed explanation why they think the fees was correct In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***

"">
In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
After carefully reviewing your merchant account, all rates
and fees have been charged as per contract
Nonetheless refund has been issued for the dispute amount of
$please expect refund to post within 48-hours to the bank account we
have on file
Please be advised that your merchant account has been
closed
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
After carefully reviewing your merchant account, all
rates
and fees have been charged as per contract
There is no record of a cancellation notice received, the
merchant must contact customer services and fill out the cancellation letter
It is the merchants’ responsibility to close the accounts accordantly
Nonetheless a refund has been issued a courtesy of $129.00,
please expect refund to post within 48-hours
Please be advised that your merchant account has been
closed
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
This complaint has been received as a form of cancellation
Both of your merchant accounts have been officially closed
Commerce Payment Systems
values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
All rates and fees have been charged as per contract
and
memos placed within the merchant statement
Nonetheless to place this issue aside refund has been
processed for the dispute amount, please expect refund to post within 48-
hours to the bank account we have on file
Please note your merchant account has been successfully
closed
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

Good Afternoon, First and foremost, I would like to apologize for any inconvenience that this may have causedHere at Commerce Payment Systems, we strive to provide the best service possibleIf for whatever reason you're not happy, we want to
do the best that we can to make you happy! Please give me a call at ###-###-####, and my name is***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID# ***, and have determined that my complaint has NOT been resolved because:
Commerce has offered to refund an annual fee for machine maintenance on a machine I returned, however they did not address the processing fees that were promised to me when I agreed to switch to their company for my credit card processing
*** ***

In response to this complaint,
All funds have bene released to your bank account please expect funds to post within 48-hours
*** ***

Revdex.com:
I have reviewed the response made by the business in reference to complaint ID ***, and find that this resolution is satisfactory to me and the matter has been resolved
Sincerely,
*** ***

"">
In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
After carefully reviewing your merchant account, all rates
and fees have been charged as per contract
Nonetheless a full refund has been issued for the dispute amount;
you will receive to separate deposits of $totaling $
Please expect refund to the bank account we have on file
with in 48-hours
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
After carefully reviewing your merchant account, all rates
and fees have been charged as per contract and changed made thorough the time
you had the merchant account with, based on the notifications placed on your
merchant statement
The fee was for the sales that were processed for the month
of JanuaryYou had processed $2,
Please see detail statement in form of attachment
If you wish to discuss your agreement and the notifications
placed on your merchant statement please contact customer Service at
***
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at *** and ask for me by name
Thank you
*** ***

First on behalf Commerce Payment Systems I would like toapologize for the inconvenience this has caused you After carefully reviewing your merchant account, all ratesand fees have been charged as per contractOur records does not show acancellation request made until November ** Your account was recentlycharged in December for the processing month of November, since then yourmerchant account has been closedIs the merchants responsibility to contactthe processor to close the account accordantlyInactivity is not a form ofcancellationJust like every other company, cellular phone, cable electricityetc....Our decision is final in this matter

In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
After carefully reviewing your merchant account,
please be
advise that we have FREE TERMINAL PROGRAM, the free terminal program includes
an insurance fee in case any thing happens to this machineThis is what we offer a as a free terminal program
Please be advised that your merchant account has been
closed
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
According to our records all fees have been charged
as per
contract and memos placed on your merchant statement…
Nonetheless in effort to place this issue aside a full
refund has been issued for the dispute amount of $Please expect refund to
post within 3-business days to the bank account we have on file
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at *** or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
First on behalf of Commerce Payment Systems I would like to
apologize for the inconvenience this has caused you
I called your business lien several times and I left
several
messages and never heard back from youI even sent an email to you
According to our records your account failed the validation
processPlease be advise that all merchants whom process credit cards must
satisfied all pending issues with the Underwriting process to confirm the
identity of the merchant
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***,
or you can call me directly at ###-###-#### and ask for me by name
Thank you
*** ***

In response to this complaint
According to our records the check was cashed on 05/**/2014,
I have attached the proof
Commerce Payment Systems values your business and truly
apologizes for this inconvenienceWe truly hope this satisfies your issue, if
it does not please feel free to email me at ***, or you can call me
directly at ###-###-#### and ask for me by name
Thank you
*** ***