Complete health and acupuncture

Contacted customer about outstanding balance and customer stated that he had emails to editorial about cancelling delivery due to political stanceCustomer account has been waived and left at a zero balanceARM Solutions will be notified of the zero balance and removed from any collection listingsIf you have any further questions or request please feel free to contact us at ***

Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me for this instance. I have had vacation holds before. I don't audit my paper delivery on a day by day basis and so just assumed that I was credited for the days I had on hold. I didn't realize that the Bee was ripping me off for each vacation hold until I discovered it a couple of weeks ago. That amounts to six weeks over the last year and one half that I have lost. Multiply that out over all the Bee's subscribers and their vacation holds (including those of you at the Revdex.com) and you can begin to get a grasp of the size of this scam. The Bee is raking in the money with this scheme. I will accept the two week restoration. Thank you

As per your last reponse the effective date that you will no longer receive a mailer will be 11/23/If you have any further questions or concerns please contact me at ***

Mr***'s complaint and information has been given to the appropriate distributor and regional managerThe regional manager reported back that there are some changes happening with the carrier in this areaThe distributor is working hard to get this area covered and have the paper delivered
everydayWe apologize for the recent problems with the deliveryPlease note, the delivery problems will be resolved.Please feel free to contact us at *** if you have any further questions or concerns.Thank you

Customer in the past has submitted vacation holds for donation or to have them delivery however in this case will make a one time exemption to credit the customer the most recent vacation holdThe customer expiration date was 05/to 05/If you have any further questions please contact us at ***

I am rejecting this response because: I need an explanation and
proof of the Sac Bee's policy for adding customers to the Do Not Call list. Is this policy in their posted privacy policy? I have asked, then demanded many, many times to each Bee caller to remove me from their contact list. Each time, the Bee caller assures me that I will be removed, yet I keep getting calls. Is it the Bee's policy to only remove customers after they have filed a Revdex.com complaint?

Customer account was originally paid from 02/05/2017-02/05/however with the credit for the missed deliveries if customer would've expired 04/09/Customer account has been stopped and we will expedite a refund of $If you have any further questions or requests please contact us at 800-284-3233.?

Attempted to contact customer about the current status of the refund and provide customer additional information from finance.?

Spoke with customer about our customer service hours Monday through Friday 08:am - 03:om PST and Sunday 08:am - 11:pm PSTCustomer account has been updated and customer will send payment to renewal subscriptionIf you have any further questions or request please contact us at
***.?

? ? Customer's address has been confirmed that their address has been removed for the mailing list and now added to the Do Not Mail list as wellIf you have any further questions or requests please contact us at ***.?

Thank you for your email to The Sacramento Bee,? ? ? We apologize for the inconvenience however the account #*** has a zero balance and we will remove you from any collections listIf you have any further questions please contact us at ***.?

?
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me? However, the bee does not conduct business in an ethical manner, charging different people of various age groups differing prices for receiving the same product

? ? Customer account has been reviewed and has been cancelled as per customer's requestThe account has been left at a zero balance and will no longer receive any letters or papersIf you have any further questions or request please contact us at ***.?

Mr*** was a subscriber for several years on our easypay payment planAs of 8/7/15, Mr*** cancelled his subscription due to the new redesign of the paperAs a standard business practice, The Bee sales team makes an attempt to contact former customers to offer a 'comeback' promotionSince
receiving this complaint, Mr***'s phone number has been applied to our do not call listThe phone number has also been given to the Sales Manager to have all calls stoppedWe do apologize for any inconvenience.Please feel free to contact us at *** if you have any further questions or concerns.Thank you

Customer account #*** is at a zero balance and *** *** is not a credit reporting agency and this will have not impact your credit score or credit reportOn all our renewal notices is does state that The Bee does need to be notified for cancellation of service since we do give a day
grace for our existing customersIf you have any further questions or concerns please contact us at ***.?

We have reviewed customer's account #*** and as per customer's request we will honor full refund including tip to the carrierThe refund escalation has been expedited to finance to honor requestIf you have any further questions or request please feel free to contact us at ***.?

?
Revdex.com:
I have reviewed the response made by the business in reference to my concern, and find that this resolution is satisfactory to me
Thank you for this resolution

Customer's account has been stopped for 06/14/as per his request and we will expedite his refund of $If you have any questions or concerns please contact us at ***?

Customer refund of $has already been released from the subscription and is currently pending to be put back to the credit card ending in ***AmExIf you have any further questions or requests please feel free to contact us at ***.?

The account has been adjusted to a zero balance and we will be submitting the account information to be removed from any collection listIf you have any further questions please contact us at ***?