Constellation NewEnergy, Inc.

They charged me twice for the same month
I signed up for this program due to the sales gentleman stating to me that my electric bill will be cheaperI received my bill and I am paying almost twice the amount I use to payAfter reviewing my bill BGE charges me for my electric and then constellation energy is charging me for it as wellI called constellation energy they stated that I was in a month contract but due to this they will cancel me for nothing but I have to contact bge for a refundI called bge, bge stayed that since constellation energy charged me a 2nd time I would have to call them backI called constellation energy for the 2nd time now todayThe gentleman with constellation energy stated that it does work like this and it stated that in my contract so they will not refund meI asked to speak to a supervisorA supervisor got in the phone and told me that they charge me and so does bge I said if I would have been told this common sense I would have never signed u

I was legally switched to this company without even knowing that I was getting billed by them
I was a customer of Public Service Electric & Gas for over years all the sudden I was switched to Constellation Energy without my consent why my bill skyrocketed to $a month from only $a monthThis happened beginning April 1st

I have never signed up for the companies services and received mail from collection agency that I owe money to this company
I receive my gas from *** and Electric from ***I have never changed companies and have never answered any solicitations in any formI keep receiving calls and collection notices saying I owed $to a collection agency (***)The remit to address listed on this note is: Constellation/integrys
Account number listed on this notice is ***
I have moved in May to different address and the notice has my old address on it ***

The company convinced me that they could lower my electric bill and instead of my bill being lowered it was doubled
November I agreed to sign up with constellation Energy in order to lower my billIn January *** called me stating that my bill increased substantially but stated that it was an energy problemI tried to figure out why it increased to twice the amount that I usually paidEarly this month I found out that I was being billed by *** and Constellation Energy

I signed up with Constellation energy on 10-23-They had an offer for a $gift card that stated just for signing upThere was a day wait to receive itAfter that time I called and was told *** rejected my application They were supposed to resent itI called *** and told them I wanted to switchI spoke to someone from Constellation on December 2nd and was told that *** accepted the applicationOn January 2nd I had not received an email for my gift cardI called and was told my application was not accepted and that the other agent misinformed meI feel that they are offer says they give the gift card just for signing up
Product_Or_Service: Gift card

Employee switched our power provider without permission
One weekend employees for this company entered our private apartment building, and were going door to door inside (which is a huge privacy issue in and of itself)When we answered they told us that they wanted to lock our energy bills in so we couldn't be uncharged and that they work directly with National GridThey requested copies of our electric bills which is when I told them we would not be switching and that we did not have a bill to give them
They kept badgering that they just wanted to see a bill so that they could help usI informed them we were not interested and closed the doorThey knocked again, and when I opened they tried explaining for a second time that they just wanted to see a billI told them they needed to leave and that we were not interested
I checked my electric bill today, and low and behold, my electric bill is somehow switched over to this company, after my refusal to switchI will be c

I have paid my July energy bill of $online through*** bank on 7/23/To this date of 8/27/18,this amount has not been credited to my acct
I paid my July bill of $online through*** on 7/23/and the money was taken out of my checking account on 7/24/The due date for the bill was 8/6/However, I noticed online on 8/8/that my Constellation account showed that my bill was still outstanding for $A*** staff member has confirmed that Constellation has received my payment on 7/24/in an email I received from him on 8/9/in response to my inquiryHowever the payment has still not been credited to my Constellation accountI have called Constellation at 866-917-about this issue on 8/9/and then both faxed and emailed my*** proof of payment to Constellation along with the*** staff email confirming that Constellation had received my paymentI faxed to 866-477-*** twice and I emailed to [email protected] twice on 8/9/

When I inquired to cancel b/c my rate is higher than market, constellation,&***, I was given a triple the regular cancellation fee &other wrong info
Problem date: October 21,
Account number ***
After learning that my rate is higher than current constellation and *** rates, I contacted them to cancel Initially, the chat person told me that my contract goes thru Oct and could only cancel for $ I was not home, so when I got home I looked into my contract info I called the phone number for constellation, and was told that I had been a customer since I was told that I should have received a letter in August saying I was auto renewing I told her I did not receive any such letter Then she tried to research on the computer the letter, and she couldn't find it either Then she said I must have received this letter, which I did not I told her that the current rate is unfair given it is higher than *** as well as Constellation rates I told

I have received a check from this company but I don't know whyI don't want to can it for fear that it is a scam
The check is for 89.19, supposedly a refund for incorrect rateIncorrect rate for what? My local utility is not this companyThe check was issued on 9/17/It's valid for daysThey say: for future reference, to obtain the status of your invoice, please log on to https://supply.exeloncorp.com/supply/apinquiry/However, I don't want to do that because I am concerned they would then be able to track back to my email address when I haven't given permissionThe check is issued from The Bank *** in PhiladelphiaThe return address on the check is ***, in Baltimore

Dishonest company that uses deception, flat out lies, and high pressure sales tactics to trick people into switching over
What the salesman told me: there's been some new legislation, and he could make an update to my energy bill so that the rate wouldn't go upI asked if it could go down, he said yes, it just couldn't go upI was given the impression that I was opting into some new program rather than choosing a different supplier
What I was getting: a fixed rate, meaning it couldn't go down, at a rate much higher than my current supplier with a year contract
Even if their service wasn't objectively bad in my scenario, the way they sell it is unethical

Bait and switch sales techniqueCompany continues to dodge fulfillment of reward promisedBlames third party supplier as if they have no control
Switched to Constellation in Janand was promised $VISA rewards cardThis reward was to be processed days after first meter readingI have followed up by email and at least lengthy phone calls without any success Their representatives always blame the reward card supplier as though Constellation has no control Impossible to accept that Constellation can't resolve with their vendor Unscrupulous business practicesEmail from Constellation today indicating they consider the matter resolvedIt is not

Constellation is charging us a $early termination fee after months later after we changed our electrical supplier
Constellation NewEnergy is charging us an early termination fee of $Our company is ***, Cr: *** account ID: ***We had changed electrical companies in November of and we went to a company offering us a better supplier rate and we were not told anything about a early termination fee when we signed the contract with constellationIts an unauthorized charge and we weren't notified within daysWe received a statement after months

We have canceled service back June 2014; but I am still getting bills for the service that I am not receiving
I have requested to cancel service back June 2014; and I was told there is an early but I am still getting bills for the service that I am not receiving I have made multiple attempts to resolve this issue but I they keep sending me billsi am paying PSEG for the supply and service and constellation is billing me for the same supply and I CANT make it stopPLEASE HELP!

Fixed rate bundled energy contract
On 3/20/I signed a fixed rate bundled energy contract for cents per kilowatt hr to include generation and transmission serviceI was to receive bill from *** that would include all charges from Constellation and ***On June 5th I received a letter from Constellation informing me of a change that *** would now be charging me the transmission fees and that Constellation would be crediting me for transmission fees.The first months bills were not bundled on bill and I received seperate billsThe 3rd bill came with transmission fees being charged by *** and my Constellation bill of cents /kwhr was not credited for transmission fees After contacting Constellation I was told it was a billing issue and would be resolved After several months the billing issue was not resolved and I contacted them again I was told I would be receiving a creditAfter several more months and contacting them several times I was now told that b

On November 11, I called *** to change the supplier of both my gas and electric accounts from Constellation Energy back to***I was informed by*** that I needed a cancellation number from Constellation, and once I received that to call backI called Constellation and received two cancellation numbers, one for gas and one for electricI called*** back and provided them the requested cancellation numbers and was told everything was all set and my service provider would now be switched back to***Today, December 22, receive a gas bill which shows Constellation as my service providerI called*** and was told on their end everything was recorded correctly and I cancelled Constellation back on 11/17/They informed me I had to call Constellation because they didn't cancel my account and recommended I file a Revdex.com complaintI called Constellation back and explained the situationConstellation t

door to door sales techniques that I consider aggressive, deceptive, and what most people would consider harrassment
On Sep 20th at approximately I answered a knock at my front door The person at the door wearing a deceiving BGE name badge (the competition), demanded to see my BGE bill Since we had these people knock on our door X in the past couple of years I knew that it was a door to door salesperson and I did not want any parts of switching or showing them my bill, hence the reason for my NO SOLICITING sign clearly posted on front door When I mention the sign, they state we received a letter a week or so prior to their visit as if that makes it OK to still knock on my door and attempt to make a sale I say not interested, shut the screen door to mud room and shut the 2nd door behind me She starts yelling after me opens my screen door, steps into my mud room and begins beating on my door and ringing the door bell for at least minutes I was shocked, I call my hus

I have never signed up for ConstellationI have never even heard of constellationI have always had *** and paid all my bills Now out of no where i'm receiving letters from a collections agency saying that I owe money I've never opened an account with this company

Never signed up to have Constellation NewEnergy be the provider for my natural gas
I am a current customer of *** for natural gas or so I thoughtI have always received paperless bills from ***, until recently decided to switch to paper bills through the mailI got my bill in the mail today for May and noticed that I see a charge for a company called Constellation NewEnergy unbeknownst to meUpon doing research on this company and why I was seeing this charge for god know how long, I am lividI never signed up to have Constellation NewEnergy be the supplier for my natural gasMy authorization was never given and I never received anything in the mail stating this company would be my providerThe account number given for Constellation NewEnergy on my *** bill is ***

I have never signed up for the companies services and received mail from collection agency that I owe money to this company
I receive my gas from *** and Electric from ***I have never changed companies and have never answered any solicitations in any formI keep receiving calls and collection notices saying I owed $to a collection agency (***)The remit to address listed on this note is: Constellation/integrys
Account number listed on this notice is ***
I have moved in May to different address and the notice has my old address on it ***

this energy company is putting extra charges on pseng bill
this company put charges on my bill I opted out years ago in
but im still being billed all this time iam owed money back or credits from 2014-this energy company is a scam it cost more than regular bill they put a extra chargers I want them to take me off there services and pay me back my credits owed