Constellation NewEnergy, Inc.

I rent my homeStarTex was the electricity provider I selected upon move inI did not approve nor contract with Constellation home warranty when I signed on with StarTexI am getting bills from Constellation and have called numerous times to advise THAT I RENT MY HOME AND HAVE NO USE FOR A HOME WARRANTY! Each time I am told that because I am not the homeowner, they will gladly remove me from their billing--that it was all a mistakeUntil the next billI must say I find it very distasteful that StarTex would use such underhanded tacticsI KNOW I did not agree to this serviceI have read online that many people have the exact complaint as mineAnd share my frustration with trying to make Constellation home warranty quit their fraudulent billingIf this goes on my credit I will sue
Product_Or_Service: Fraudulent billing charges
Account_Number: ***

Never signed up for service but being billed for it
Constellation Energy had sales people go door to door signing people up for the energy servicesWe never signed up or changed our electric serviceMonthly electric bill reflects charges from Constellation EnergyOur electric bill has doubled since they have been charging for service we never signed up forOn 07/27/I contacted Constellation Energy and informed them I never signed up for their services I want it disconnected immediately I was informed that I would be charged a $termination feeI asked how can they charge that fee when we never signed up for their servicesNo explanation was givenMy cancel service &
confirmation #XXXXXXXXI asked for a copy of the contract with my signature on it and was told that they don't have access to that information They couldn't provide me with information to contact someone for a copy of the contract.I recieved another
electric bill and seen that I was still being bille

Bait and switch sales techniqueCompany continues to dodge fulfillment of reward promisedBlames third party supplier as if they have no control
Switched to Constellation in Janand was promised $VISA rewards cardThis reward was to be processed days after first meter readingI have followed up by email and at least lengthy phone calls without any success Their representatives always blame the reward card supplier as though Constellation has no control Impossible to accept that Constellation can't resolve with their vendor Unscrupulous business practicesEmail from Constellation today indicating they consider the matter resolvedIt is not

Sales rep from Constellation Falsely Identified themselves as an agent of ***, confirming that I was receiving lowest rates
The sales representative Nick falsely identified himself as a *** Agent, asked to see my *** bill to confirm that I was receiving the lowest rate for my gas billI informed him that I had already been reached by a *** agent to confirm thisHe indicated that he was confirming that this was done correctly, after showing him the bill he said I should be receiving a lower rateI run a small business and took his word for it, He assured me that this was a non-binding contract and to ignore everything that was said over the phone to a person on the line to confirm this contract I was not aware at the time I was signingHe coached me through this like this was routine for him, assuring me that the language was non-binding and that this was just to get a better rateAfter googling Constellation Energy it was clear that many people had a similar experien

I would like to receive my gift card of $
In August of I signed up with Constellation as my electric supplierNinety days later I was supposed to receive a $VISA gift cardI did not receive cardI called again on 12/15/and was supposed to receive a call back in 7-days regarding delivery of gift cardNo one calledOn 1/29/I spoke to several people there who said they were investagating the matterI called again today and still got the same answerThey are supposed to call me backStill waiting on a response

Complete scam of a company that took money from me without a signed contractThey refuse to provide any contract
I never signed a contract with this company, and I was part of a scam where they billed me multiple times and told me that I owe them money for supplying my electricityI called national grid and they told me that Constellation did not supply any electricity to me and that national grid has been supply and delivering my electricity for the last monthsConstellation refuses to provide any sign contract, and is asking that I pay a $cancellation charge to cancel my accountThis company is a scam

Enrolled into gas supplier program without my knowledge on march 16, 2018, while I was at workOnly correct info was my name and address
On 3/27/2018, received a letter dated 3/20/from constellation confirming my enrollment, at which time I called them to cancel, because I never enrolled, but still charged $on my
DTE energy bill My mother *** ***) spoke to someone at Constellation on 3/4/about the charge, at which time they had the wrong email address and phone number and told they needed to listen to the recording of the transaction and would get back with me She spoke to someone again on 3/10/2018, at which time she was able to listen to the recording and it was a male, but not me who gave a birthdate of *** - mine is *** last four of social as *** - mine is *** email address of ***@gmail.com - mine is ***@gmail.com; and phone number of XXX-XXX something; and I can be reached at XXX-XXX-XXXX or XXX-XXX-XXXX Only willin

Startex keeps changing my electric rateI have had several issues with their billing inconsistency and them claiming internal error as a reason
I had to accept that they made a mistake and my renewal date was really June 29th, which means I signed up for a renewal lateI renewed on the 30h of July After I filed the complaint my account was switched to cents per month and that changed happened after I renewed and received paperworkEach time I log in to pay a bill they have changed my rate, I am supposed to be under contract for which is what I agreed to, I did not agree to I have enclosed a screenshot of the agreement

Never signed up for service but being billed for it
Constellation Energy had sales people go door to door signing people up for the energy servicesWe never signed up or changed our electric serviceMonthly electric bill reflects charges from Constellation EnergyOur electric bill has doubled since they have been charging for service we never signed up forOn 07/27/I contacted Constellation Energy and informed them I never signed up for their services I want it disconnected immediately I was informed that I would be charged a $termination feeI asked how can they charge that fee when we never signed up for their servicesNo explanation was givenMy cancel service &
confirmation #XXXXXXXXI asked for a copy of the contract with my signature on it and was told that they don't have access to that information They couldn't provide me with information to contact someone for a copy of the contract.I recieved another
electric bill and seen that I was still being bille

The company convinced me that they could lower my electric bill and instead of my bill being lowered it was doubled
November I agreed to sign up with constellation Energy in order to lower my billIn January *** called me stating that my bill increased substantially but stated that it was an energy problemI tried to figure out why it increased to twice the amount that I usually paidEarly this month I found out that I was being billed by *** and Constellation Energy

We are not sure about this companyWe have never ever been their customer but somehow they have put us into collectionsI tried calling the company but through all of the conversation they keep saying that they have no info about the account, that is does not exist, so how did they put it into collections?Account #*** Name: *** ***

This company continues to harass me for services I never signed up forThe account was sent to collections; it was disputed, but they still billing
Someone wearing a constellations shirt came to my door asking me to sign up for their servicesEven after I informed him that I was not interested, this sales person apparently still signed me upWhen Constellations appeared on my PsE&G bill I told PSE&G that I didn't want those services and they removed it from my billThat's when constellations started sending bills separate from PSE&G even though I was already paying PSE&G for both my gas and electric services
Eventually Constellations sent the account ($236.80) to "Credit Protection Association L.P" and on January 20, I disputed the claimI was told by the collection agent that I had nothing else to worry about
In April and May of I received a brand new bill from Constellations for services they claimed they provided in March and April of At this point the b

I have been charged $dollars extra in my *** bill from this company since June they say they sent letters out I never receive one!!!!!!!
My name is *** and I have a *** account for my electric needs so I got behind on my bill pay and was put on a payment plan through *** and a few months go by and I'm ready to pay my bill off then on the day I go to pay it off they price went up $and I called *** to find out what this charge because I thought it was my current electric charges that *** had hidden fees and they said no that's not from us and then proceeded to tell me I have been charged $dollars extra in my *** bill from this company since June they say they sent letters out which I never received I know this information from *** telling me the process they sent these letter out to option in or out of the program if you don't sign the piece of paper option in or out they automatically option you in and *** sends your bill to

this energy company is putting extra charges on pseng bill
this company put charges on my bill I opted out years ago in
but im still being billed all this time iam owed money back or credits from 2014-this energy company is a scam it cost more than regular bill they put a extra chargers I want them to take me off there services and pay me back my credits owed

Sold an electric plan that they did not have
I switched electric energy plans in SeptThe agent sold me a plan that provides for $bill credit ($when reaching over kWh and $when reaching over 2K kWh)I did not get the credit since SeptA manager followed up and verified the call with the agent and confirmed that I was told I will get $bill credit as indicated above
The should honor what they have sold me and not just say we sold you the wrong planI have tried several times and they are not listeningIt is absolutely their fault

Would like to discontinue service with Constellation Energy as our small company can save $500+ per month by switching to new company
Signed up with Constellation 5/acct #XXXXXXXXXX We discontinued service and received a bill for $27,because we didn't finish out the mos When we agreed to go with them they said if they couldn't sell the energy that we signed up for then we would have to pay, but usually they don't have an issue reselling it We are a small company and if we can save $500+ per month by going to another company we should have the right to do so without penalty We reinstated with Constellations to avoid the fee they charged us and informed me that there will probably be a fee from the drop date of 10/23/to the reinstatement date

I paid twice in December and cannot get a refund I renewed my contract in October and was supposed to get credits to my account
I recently renewed my contract with Constellation Energy October and ever since my bills have been wrong I have made numerous calls to get this corrected and to get a refund of $that I overpaid in December I have talked to the following: Anthony, Dana, Kevin, Joe, Neesa, and Katie None of whom I can get a last name People This is ridiculous
Received a bill for $for October (was out of contract) called and explained I did not know my contract expired One of the above persons advised that if I renewed my contract they would apply a $credit to this billWhich would make my bill $ I Paid the $
This call took over an Hour
Well the credit did not get applied and I received a Disconnect Notice with a Late Fee I called back went through the whole scenario again, was advised by Dana-I will get the $Cr

I am very happy, I have had constellation energy for more than a year and my rate has been stable just as promised thank you very much Constellation!

They signed a contract on my business behalf on their ownNeither I or my employees were informed or askedThey created it on their own and signed
One of their employee came into our business to advertise their companyThey relentessly and angrily demanded to see our energy statements after refusing it several timesAfter giving them one statement, they automatically switched the contract over from the previous energy company, ***, to their own company without asking or anythingFurthermore, they left without informing anythingAt that point, I assumed that they could not provide any good deals so they leftAbout three weeks later, I receive a letter from *** saying that our contract has been switched to Constellation NewEnergyI called them to cancel that immediately and asked what document they had to switch our contractThey claimed to have a signed contract, which I asked them to send to my businessThey never sent itAfter doing cancellation, I switched back to **

11.21.2016To Revdex.com:I am writing because I have a dilemmaMy electricity supplier Constellation New Energy double charged me on the Septbill $I have called & emailed *** and Consttimes and each has blamed the otherI did mail Constellation a similar pact of evidence a month ago and didn't hear backCAn I get some relief - I have sent my last electric bills & proof of payment (except for Novbill which I haven't paid)July bill - Supplier charges 156.94AugBill 133.76SeptBill & 156.94OctBill 93.14NovBill 101.17The Sept., OctBills were pd- I don't want my electric turned off or double pay.***, ***, Etna, Ohio 43062Phone ***, Email ***