We received the member's request for refundFirst and foremost, let me apologize on behalf of Weight WatchersThis is not how we want any member to experience Weight Watchers.? We researched the communication on the Promotion and issued each, Susan and David a refund for $Both members should receive their check within two to four weeks.? Again, we apologize for the inconvenienceHave a great day!? Sincerely,Flo G [redacted] Corporate Affairs
We received the member's request for a "promo" Starter KitThe guidelines for each member who signed up within the promotion was required to provide their Subscription Pass at the meeting in order to receive at their meetingWe're sorry if there was some miscommunicationWe're sending the member a Product Voucher to get a Starter Kit in their meeting locationThe Voucher should arrive within seven business days.Please let us know if you have further questionsHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [I did not receive a refundThey also need to address the fact that the cancel account option on their website does not function] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: In their response, the Weight Watchers Intl company has indicated that if I call their Corporate Affairs they will set up my account, but that claim in untrue? I followed the instructions provided in the company response and I called the Corporate Affairs departmentI ? spoke with a very nice person named [redacted] on 2/ [redacted] at 2:25pm (central time) [redacted] informed me that in contrast to the claim in the company's response, she CANNOT in fact, set up my account.I have repeatedly expressed that I do NOT want a refund? All I want is what I paid for and I'm being treated as though I'm making some sort of outrageous demand - how is that possible? ? I do NOT want my money back, and I'm not asking for anything for freeI'm simply asking to receive the services for which I paid and for which the company accepted payment? Sincerely, [redacted] ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The Weight Watchers representative, Nikki, told me that I will receive a $prepaid card, but it will take to weeks for me to receive itI asked for the reason that it was initially rejected and was told that someone in their department inappropriately determined that I was not eligibleThere was no explanation as to why I have to wait up to more weeks before I can expect to receive thisI have already waited weeks so far and now an additional to weeks wait seems unreasonable with no remorse for the irresponsibility of the way this deal was handledI appreciated the assistance from the Revdex.comI am willing to wait up to weeks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's concernsWe apologize the member did not identify she applied through an App that's not managed by Weight Watchers.Weight Watchers was able to provide a refund for total amountThe refund takes up to to business days due to the member's Financial Institution processing.? We apologize for the member's inconveniencePlease let us know if you have further questions.? Sincerely, [redacted] Corporate Affairs
I left the member a voicemail apologizing that she was not credited the first time she contacted us to cancel and asked her to contact us in Corporate AffairsHer account was paid up to for the period beginning on Given the reasons she was cancelling for, she should have been credited the charge from She contacted us again on and was credited.She initiated her membership on regarding technical issuesThough we wish she would have contacted us again if she continued having technical issues, as a courtesy, given everything she has mentioned, we have credited also the full amount she initially paid for her membership: $114.85.Sincerely,Nikki C.Corporate Affairs
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's request for a refundThe member received a refund on However, we're currently attempting to inquire if member would like to rejoin the program.We apologize for the inconveniencePlease let us know if you need further assistance.Sincerely,Flo G [redacted] Corporate Affairs
We received the member's request for a refundA refund was issued on May [redacted] in the amount of $along with the cancellation of the accountThe member should see the refund within to business days.Please let us know if you have further questionsHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I received a message on my home phone that Flo calledShe said to call her back at ###-###-####When I did so the telephone system "requested them not to connect" because my call was from an outside areaSTOP PLAYING GAMES WITH MEI want a credit of $because you cancelled my membership without my consent BEFORE the days of my membershipThe bottom line is that not only did I not receive the free month from your "friends and family special offer" but I didn't even get the full days from my $1**paymentI received the $credit back but that is a separate issueYou used my credit card without my authorizationThat is now resolvedI am currently disputing $with my credit card companyI urge you to end this dispute once and for all with a $credit ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.they have refunded my money so I am satisfied Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ? ?
We received the member's complaintWeight Watchers has communicated our apologies for our site issuesA refund for $was issued on 1215, Corporate Affairs will issue an additional refund for $to complete the refund for the Online program.Please let us know if you need further assistanceHave a great day! Sincerely, [redacted] Corporate Affairs
We received the member's request for full refundThe member provided a copy of the receipt and a refund for $has been issued.? Please let us know if you need further assistance.? Sincerely,Flo G [redacted] coporate Affairs?
I contacted [redacted] and explained how our memberships workI apologized for the unpleasant customer service experience she had and as a courtesy we refunded the $Sincerely,Nikki C.Corporate AffairsWeight Watchers International, Inc
I left a voicemail for [redacted] to contact our Corporate Affairs group so we can explain the billing system and resolve the refund issueNikki C.Corporate AffairsWeight Watchers International, Inc
We received the member's response in regards to a "points" reward systemWeight Watchers International does not offer this programHowever, the member is located in a locally owned (franchise) area where apparently a program was setupThe member's magazine subscription has been cancelled and due to a "rewards" program, no compensation is being offered by Weight Watchers InternationalThe member can return to a meeting in Arizona to voice the concerns.Please let us know if you have further questionsHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Weight Watchers received the member's request to be unsubscribed from emails and newslettersWe apologize the member is still showing in our databaseWe submitted information to our Global Support team to ensure information is scrubbed from all Marketing options.Again, we apologize for any inconvenienceHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: The Weight Watchers representative, Nikki, told me that I will receive a $prepaid card, but? ? it will take to weeks for me to receive itI asked for the reason that it was initially rejected and was told that someone in their department inappropriately determined that I was not eligibleThere was no explanation as to why I have to wait up to more weeks before I can expect to receive thisI have already waited weeks so far and now an additional to weeks wait seems unreasonable with no remorse for the irresponsibility of the way this deal was handledI appreciated the assistance from the Revdex.comI am willing to wait up to weeks ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have received neither of those returns back on my card? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
We received the member's request for refundFirst and foremost, let me apologize on behalf of Weight WatchersThis is not how we want any member to experience Weight Watchers.? We researched the communication on the Promotion and issued each, Susan and David a refund for $Both members should receive their check within two to four weeks.? Again, we apologize for the inconvenienceHave a great day!? Sincerely,Flo G [redacted] Corporate Affairs
We received the member's request for a "promo" Starter KitThe guidelines for each member who signed up within the promotion was required to provide their Subscription Pass at the meeting in order to receive at their meetingWe're sorry if there was some miscommunicationWe're sending the member a Product Voucher to get a Starter Kit in their meeting locationThe Voucher should arrive within seven business days.Please let us know if you have further questionsHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [I did not receive a refundThey also need to address the fact that the cancel account option on their website does not function] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: In their response, the Weight Watchers Intl company has indicated that if I call their Corporate Affairs they will set up my account, but that claim in untrue? I followed the instructions provided in the company response and I called the Corporate Affairs departmentI ? spoke with a very nice person named [redacted] on 2/ [redacted] at 2:25pm (central time) [redacted] informed me that in contrast to the claim in the company's response, she CANNOT in fact, set up my account.I have repeatedly expressed that I do NOT want a refund? All I want is what I paid for and I'm being treated as though I'm making some sort of outrageous demand - how is that possible? ? I do NOT want my money back, and I'm not asking for anything for freeI'm simply asking to receive the services for which I paid and for which the company accepted payment? Sincerely, [redacted] ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: The Weight Watchers representative, Nikki, told me that I will receive a $prepaid card, but it will take to weeks for me to receive itI asked for the reason that it was initially rejected and was told that someone in their department inappropriately determined that I was not eligibleThere was no explanation as to why I have to wait up to more weeks before I can expect to receive thisI have already waited weeks so far and now an additional to weeks wait seems unreasonable with no remorse for the irresponsibility of the way this deal was handledI appreciated the assistance from the Revdex.comI am willing to wait up to weeks In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's concernsWe apologize the member did not identify she applied through an App that's not managed by Weight Watchers.Weight Watchers was able to provide a refund for total amountThe refund takes up to to business days due to the member's Financial Institution processing.? We apologize for the member's inconveniencePlease let us know if you have further questions.? Sincerely, [redacted] Corporate Affairs
I left the member a voicemail apologizing that she was not credited the first time she contacted us to cancel and asked her to contact us in Corporate AffairsHer account was paid up to for the period beginning on Given the reasons she was cancelling for, she should have been credited the charge from She contacted us again on and was credited.She initiated her membership on regarding technical issuesThough we wish she would have contacted us again if she continued having technical issues, as a courtesy, given everything she has mentioned, we have credited also the full amount she initially paid for her membership: $114.85.Sincerely,Nikki C.Corporate Affairs
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's request for a refundThe member received a refund on However, we're currently attempting to inquire if member would like to rejoin the program.We apologize for the inconveniencePlease let us know if you need further assistance.Sincerely,Flo G [redacted] Corporate Affairs
We received the member's request for a refundA refund was issued on May [redacted] in the amount of $along with the cancellation of the accountThe member should see the refund within to business days.Please let us know if you have further questionsHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I received a message on my home phone that Flo calledShe said to call her back at ###-###-####When I did so the telephone system "requested them not to connect" because my call was from an outside areaSTOP PLAYING GAMES WITH MEI want a credit of $because you cancelled my membership without my consent BEFORE the days of my membershipThe bottom line is that not only did I not receive the free month from your "friends and family special offer" but I didn't even get the full days from my $1**paymentI received the $credit back but that is a separate issueYou used my credit card without my authorizationThat is now resolvedI am currently disputing $with my credit card companyI urge you to end this dispute once and for all with a $credit ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.they have refunded my money so I am satisfied Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] and find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ? ?
We received the member's complaintWeight Watchers has communicated our apologies for our site issuesA refund for $was issued on 1215, Corporate Affairs will issue an additional refund for $to complete the refund for the Online program.Please let us know if you need further assistanceHave a great day! Sincerely, [redacted] Corporate Affairs
We received the member's request for full refundThe member provided a copy of the receipt and a refund for $has been issued.? Please let us know if you need further assistance.? Sincerely,Flo G [redacted] coporate Affairs?
I contacted [redacted] and explained how our memberships workI apologized for the unpleasant customer service experience she had and as a courtesy we refunded the $Sincerely,Nikki C.Corporate AffairsWeight Watchers International, Inc
I left a voicemail for [redacted] to contact our Corporate Affairs group so we can explain the billing system and resolve the refund issueNikki C.Corporate AffairsWeight Watchers International, Inc
We received the member's response in regards to a "points" reward systemWeight Watchers International does not offer this programHowever, the member is located in a locally owned (franchise) area where apparently a program was setupThe member's magazine subscription has been cancelled and due to a "rewards" program, no compensation is being offered by Weight Watchers InternationalThe member can return to a meeting in Arizona to voice the concerns.Please let us know if you have further questionsHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Weight Watchers received the member's request to be unsubscribed from emails and newslettersWe apologize the member is still showing in our databaseWe submitted information to our Global Support team to ensure information is scrubbed from all Marketing options.Again, we apologize for any inconvenienceHave a great day! Sincerely,Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: The Weight Watchers representative, Nikki, told me that I will receive a $prepaid card, but? ? it will take to weeks for me to receive itI asked for the reason that it was initially rejected and was told that someone in their department inappropriately determined that I was not eligibleThere was no explanation as to why I have to wait up to more weeks before I can expect to receive thisI have already waited weeks so far and now an additional to weeks wait seems unreasonable with no remorse for the irresponsibility of the way this deal was handledI appreciated the assistance from the Revdex.comI am willing to wait up to weeks ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [Your Answer Here] I have received neither of those returns back on my card? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?