Revdex.com: I have reviewed Weight Watchers response and appreciate their quickness and refunding the moneyI am awaiting confirmation from my bank that it has been completedThank you, Revdex.com, ? for your assistance I have reviewed the response made by the business in reference to complaint ID [redacted] *nd find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***? ?
Thank you for contacting Weight WatchersWe apologize for the inconvenience for cancelling your subscription accountThe account has been cancelled "end today" and a refund in the amount of $has been applied to your account (this is month billing) Feel free to contact us with further questionsWeight Watchers Customer Support
We reached out to [redacted] via voicemail asking her to contact our Corporate Affairs groupWe will apologize first of all for the bad customer service experience, we will explain the cancellation dates she was quoted and offer a more agreeable resolutionSincerely,Nikki C.Corporate AffairsWeight Watchers International, Inc
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's concernsWe apologize the member did not identify she applied through an App that's not managed by Weight Watchers.Weight Watchers was able to provide a refund for total amountThe refund takes up to to business days due to the member's Financial Institution processingWe apologize for the member's inconveniencePlease let us know if you have further questionsSincerely, [redacted] Corporate Affairs
We received the member's request for a refundUpon the member's sign-up, the member must agree to terms and conditionsOnce a member contacts Weight Watchers to cancel, every member is provided with a cancellation number and also has the responsibility to review their financial information.? Weight Watchers has reviewed the time in which the member states they made contact to cancel but we're unable to locate any communication from the member.? We value every member and we are more than happy to provide a six month time credit of $If the member can provide the cancellation number at the time of the original cancellation, we'll be more than happy to review.? Please let us know if you have further questions or concernsHave a great day!? Sincerely,? Flo G [redacted] Corporate Affairs?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: PayPal has provided a refund for the charges but not sure if Weight Watchers will charge againMy username for Weight Watchers is [redacted] and they said they couldn't find my accountMy membership ID was [redacted] Now they tell me to call ###-###-#### for assistanceI just want this online account closed and not charged and ensure I don't get recharged after PayPal advises them of the refund ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I have not received a refundMy daughter's name is [redacted] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [I still have not received the final refund of $I provided the business my debit card # and it is now the [redacted] and I still have not received itThis has been a very difficult situation and I would like it resolved once and for all.] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I indicated that I was satisfied with the response of Weight Watchers which was for me to provide them with copies of the spam emails I was receivingAt that point, Weight Watches indicated that they would try to resolve my issueSo it is NOT resolvedPlease keep case ID# [redacted] open In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I received a phone call from WW Corporate office and returned the call I spoke to Laura, who was very helpful, considerate, and understanding After speaking with me and reviewing the notes in her system, she was able to solve my issues immediately for myself and my husband I did receive the refunds and was credited for the promotion that ran back in March Laura was a wonderful customer service representative Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: PayPal has provided a refund for the charges but not sure if Weight Watchers will charge againMy username for Weight Watchers is [redacted] and they said they couldn't find my accountMy membership ID was [redacted] Now they tell me to call ###-###-#### for assistanceI just want this online account closed and not charged and ensure I don't get recharged after PayPal advises them of the refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We received the member's refund requestWe issued the refund for an additional $on April ***The member should see the refund within to business days.Please let us know if you need further assistanceHave a great day! Sincerely, Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My mother is no longer interested in Weight Watchers because of the extremely poor way she saw them run their businessWeight Watchers did not care until we fled a complaint with the Revdex.com, I showed my mother all the correspondences and she cannot believe how insincere they appearIt is so sad to see my mother of years so dejected with any business, very sad In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I spoke with [redacted] and apologized for the confusing information she received from Customer ServiceI explained a refund was submitted for the $via check and explained how long that would takeI offered to have that refund get to her via credit card so she would get it much faster and she acceptedI also explained she was refunded the $and I issued a refund also for the $cancellation feeI offered the member three months on us for an Online membership but she declined at this timeI told her the offer will stand if she changes her mind.? Nikki C.Corporate AffairsWeight Watchers International, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Per my conversation with Laura I am waiting for a $credit back onto my [redacted] ***.Thank you for this resolution[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Davina Davis
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's complaint requesting to be removed from our Email and Mailing List.? Our process is to unsubscribe the member through all of our databasesIn the event the member's email is recaptured, we move the process to our Global Support Team to ensure global removalThis process can take up to to weeks to ensure Member is cleared of all databases.We apologize for any inconvenience this may have caused the member.Please let us know if you need further assistance.Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This complaint is not a small matterI was signed up for an additional account that I did not approve of and was overcharged $over the course of yearsI have been a faithful, active member of weight watchers for close to yearsI have had a lot of success on the program and am continually called upon by my leader to tell my success storyNow, having to cancel my account because I am pregnant, I am severely disappointed with the guest experience I am receivingI was already disappointed to learn that I cannot continue to use the tools to stay healthy through my pregnancy, but now I am not receiving resolution to a blatant overcharge on my accountNot only is Weight Watchers walking away with $800+ dollars for a duplicate account, but I have been treated poorly, ignored by customer service agents and shamed that I did not notice the overchargeWhen I called to cancel my account the first time, no one bothered to tell me that there is a second account active under my nameWell, I have discovered the overcharge now and am seeking resolution This issue is black and white, I was overcharged and should be refundedThere is no documentation to support that I requested a second account, because I didn'tThat isn't logical, I am only person and only need active accountI plan on pursuing this further with higher management, I don't accept this as a final resolution In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Weight Watchers has received the member's request to cancel magazine subscriptionShe will receive July/August issue as it has already been mailedFuture subscriptions has been cancelled.Our records show the member setup her "free" subscription through a Promotion Plan, Refer A FriendThe member has not been charged as this was freePlease let us know if you have further questions or concernsHave a wonderful day! Sincerely, Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I was unable to call back due to the holiday but will do so on Friday or MondayThank you for your help Sincerely, [redacted] ? ?
We have reached out to [redacted] asking her to contact our Corporate Affairs group so we can resolve the situation.? Sincerely,? Nikki C.Corporate AffairsWeight Watchers International, Inc.?
Revdex.com: I have reviewed Weight Watchers response and appreciate their quickness and refunding the moneyI am awaiting confirmation from my bank that it has been completedThank you, Revdex.com, ? for your assistance I have reviewed the response made by the business in reference to complaint ID [redacted] *nd find that this resolution is satisfactory to me and the matter has been resolved Sincerely, [redacted] ***? ?
Thank you for contacting Weight WatchersWe apologize for the inconvenience for cancelling your subscription accountThe account has been cancelled "end today" and a refund in the amount of $has been applied to your account (this is month billing) Feel free to contact us with further questionsWeight Watchers Customer Support
We reached out to [redacted] via voicemail asking her to contact our Corporate Affairs groupWe will apologize first of all for the bad customer service experience, we will explain the cancellation dates she was quoted and offer a more agreeable resolutionSincerely,Nikki C.Corporate AffairsWeight Watchers International, Inc
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's concernsWe apologize the member did not identify she applied through an App that's not managed by Weight Watchers.Weight Watchers was able to provide a refund for total amountThe refund takes up to to business days due to the member's Financial Institution processingWe apologize for the member's inconveniencePlease let us know if you have further questionsSincerely, [redacted] Corporate Affairs
We received the member's request for a refundUpon the member's sign-up, the member must agree to terms and conditionsOnce a member contacts Weight Watchers to cancel, every member is provided with a cancellation number and also has the responsibility to review their financial information.? Weight Watchers has reviewed the time in which the member states they made contact to cancel but we're unable to locate any communication from the member.? We value every member and we are more than happy to provide a six month time credit of $If the member can provide the cancellation number at the time of the original cancellation, we'll be more than happy to review.? Please let us know if you have further questions or concernsHave a great day!? Sincerely,? Flo G [redacted] Corporate Affairs?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: PayPal has provided a refund for the charges but not sure if Weight Watchers will charge againMy username for Weight Watchers is [redacted] and they said they couldn't find my accountMy membership ID was [redacted] Now they tell me to call ###-###-#### for assistanceI just want this online account closed and not charged and ensure I don't get recharged after PayPal advises them of the refund ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: I have not received a refundMy daughter's name is [redacted] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID#? [redacted] , and have determined that my complaint has NOT been resolved because: [I still have not received the final refund of $I provided the business my debit card # and it is now the [redacted] and I still have not received itThis has been a very difficult situation and I would like it resolved once and for all.] ? ? ? ? In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ?
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: I indicated that I was satisfied with the response of Weight Watchers which was for me to provide them with copies of the spam emails I was receivingAt that point, Weight Watches indicated that they would try to resolve my issueSo it is NOT resolvedPlease keep case ID# [redacted] open In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I received a phone call from WW Corporate office and returned the call I spoke to Laura, who was very helpful, considerate, and understanding After speaking with me and reviewing the notes in her system, she was able to solve my issues immediately for myself and my husband I did receive the refunds and was credited for the promotion that ran back in March Laura was a wonderful customer service representative Sincerely, [redacted] ***
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: PayPal has provided a refund for the charges but not sure if Weight Watchers will charge againMy username for Weight Watchers is [redacted] and they said they couldn't find my accountMy membership ID was [redacted] Now they tell me to call ###-###-#### for assistanceI just want this online account closed and not charged and ensure I don't get recharged after PayPal advises them of the refund In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
We received the member's refund requestWe issued the refund for an additional $on April ***The member should see the refund within to business days.Please let us know if you need further assistanceHave a great day! Sincerely, Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: My mother is no longer interested in Weight Watchers because of the extremely poor way she saw them run their businessWeight Watchers did not care until we fled a complaint with the Revdex.com, I showed my mother all the correspondences and she cannot believe how insincere they appearIt is so sad to see my mother of years so dejected with any business, very sad In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted]
I spoke with [redacted] and apologized for the confusing information she received from Customer ServiceI explained a refund was submitted for the $via check and explained how long that would takeI offered to have that refund get to her via credit card so she would get it much faster and she acceptedI also explained she was refunded the $and I issued a refund also for the $cancellation feeI offered the member three months on us for an Online membership but she declined at this timeI told her the offer will stand if she changes her mind.? Nikki C.Corporate AffairsWeight Watchers International, Inc
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: Per my conversation with Laura I am waiting for a $credit back onto my [redacted] ***.Thank you for this resolution[redacted] In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, Davina Davis
Thank you for contacting Weight Watchers Corporate AffairsWe received the member's complaint requesting to be removed from our Email and Mailing List.? Our process is to unsubscribe the member through all of our databasesIn the event the member's email is recaptured, we move the process to our Global Support Team to ensure global removalThis process can take up to to weeks to ensure Member is cleared of all databases.We apologize for any inconvenience this may have caused the member.Please let us know if you need further assistance.Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID# [redacted] , and have determined that my complaint has NOT been resolved because: This complaint is not a small matterI was signed up for an additional account that I did not approve of and was overcharged $over the course of yearsI have been a faithful, active member of weight watchers for close to yearsI have had a lot of success on the program and am continually called upon by my leader to tell my success storyNow, having to cancel my account because I am pregnant, I am severely disappointed with the guest experience I am receivingI was already disappointed to learn that I cannot continue to use the tools to stay healthy through my pregnancy, but now I am not receiving resolution to a blatant overcharge on my accountNot only is Weight Watchers walking away with $800+ dollars for a duplicate account, but I have been treated poorly, ignored by customer service agents and shamed that I did not notice the overchargeWhen I called to cancel my account the first time, no one bothered to tell me that there is a second account active under my nameWell, I have discovered the overcharge now and am seeking resolution This issue is black and white, I was overcharged and should be refundedThere is no documentation to support that I requested a second account, because I didn'tThat isn't logical, I am only person and only need active accountI plan on pursuing this further with higher management, I don't accept this as a final resolution In order for the Revdex.com to appropriately process your response, you MUST answer the question above Sincerely, [redacted] ***
Weight Watchers has received the member's request to cancel magazine subscriptionShe will receive July/August issue as it has already been mailedFuture subscriptions has been cancelled.Our records show the member setup her "free" subscription through a Promotion Plan, Refer A FriendThe member has not been charged as this was freePlease let us know if you have further questions or concernsHave a wonderful day! Sincerely, Flo G [redacted] Corporate Affairs
Revdex.com: I have reviewed the response made by the business in reference to complaint ID [redacted] , and find that this resolution is satisfactory to me and the matter has been resolved.I was unable to call back due to the holiday but will do so on Friday or MondayThank you for your help Sincerely, [redacted] ? ?
We have reached out to [redacted] asking her to contact our Corporate Affairs group so we can resolve the situation.? Sincerely,? Nikki C.Corporate AffairsWeight Watchers International, Inc.?