The service technician, xxxxx was very courteous,professional and personable. He did the job in a timely manner and made sure everything was up to standards and in good working order. He cleaned up and made sure everything was put back the way he found it. All my experiences with Morris-Jenkins have been awesome! Thanks for a job well done...again!
xxxxx just completed our spring AC system check up. He was very professional and a pleasure to do business with. We will continue to sue Morris-Jenkins as long as we have service as good as this.
xxxxx is amazing he does a great job for me every time he does my routine maintenance wish he could come every time and also is very friendly mooris Jenkins is a great service and please hold on to xxxxx he is awesome Thanks xxxxx
xxxxx was the service tech. Very professional and on time service.
Showed everything he did and made sure I understood everything. Seemed to really enjoy his work. Very friendly and courteous service.
I was very please with the service I received from the company. They were prompt to help me resolve my AC problem. Both service technicians, xxxxx and xxxxx, were very knowledgeable and explaining what was going to happen. They were courteous and professional too. It was a great experience.
xxxxx with Morris-Jenkins came out to check our air conditioning system before the weather starts to get warmer. He was very courteous and knowledgable. He did a great job of explaining the condition of our system. Our system has been working fine and everything Morris-Jenkins has done so far has been very professional. I will continue to use this company and reccomend it to others.
xxxxx. just completed a routine service on my AC system, a system I've had some problems with in the past. His professional demeanor and rationale solution oriented approach influenced me to proactively fix the nagging AC issues I had today rather than continue to throw away money.
He fixed a deteriorating capacitor and cleaned the system. He then explained an ongoing challenge I had with an evaporator coil, one I had recently refilled with refrigerant, and motivated me to address the problem immediately.
I contacted Morris Jenkins and received a discount on the repair and credit for the refrigerant already used bringing my overall repair cost down to a reasonable level.
A great visit and a positive experience that fixed my system and more importantly gave me piece of mind as we move into the hot summer months. Thanks xxxxx!
Called Morris Jenkins about an air conditioning problem. They suggested they could have some one come out that evening at no extra charge. xxxxx called ahead to let us know when he would be coming. He was very personable, polite and knowledgeable. After assessing the problem, he gave us a couple of options and his opinions,. We were very happy he was honest with our situation. We arranged to a sales person to come and talk to us the next day (on a weekend) and expect to do business with MJ. They are quick, professional and honest. xxxxx is s special positive for them as he is so approachable and you want to trust him.
Julian was prompt and professional in every way. He's courteous and easy to talk to, while thoroughly explaining everything and answering all of my questions. It was a pleasure meeting him and having him service my air conditioning.
I recently received a maintenance call from Ty B[redacted] at Morris Jenkins. Mr. B[redacted] was punctual, professional and very knowledgeable. He showed and explained the problem I had with my AC unit, and presented the options I had for repair.
I would highly recommend this service technician and the work done by Morris Jenkins.
Morris Jenkins scheduled our appointment within our call for help. Next morning at 8, Tony S[redacted] was at the door ready to go. He explained the work to be done, described the water heater and what improvements would be made to bring everything up to code. The installation was completed quickly, any mess totally cleaned up before lunch. Hot Water restored! The quoted price was the final price no up selling or surprise add ons. After the work work was completed a supervisor came to inspect that work was done correctly. The employees were very professional and polite. I highly recommend them
[redacted] A. represent the best of what Morris Jenkins stands for. I have been doing business with Morris Jenkins since 2007 and have been impressed and well satisfied with sales representative [redacted], installers, customer service reps over the phone, and service techs who inspect, clean, and service my equipment to keep it running like new. Every review I have written has been stellar for Morris Jenkins and their team. But I am writing this review because these two gentlemen have perfected the quality, customer service, and and care that Mr. [redacted] requires in his business model.
Yesterday ** arrived promptly and began standard maintenance on all of my equipment. He was extremely polite, knowledgeable and as always a huge advocate of his company. I always take time to talk to every tech and I always want to know how long they have worked for MJ and their future plans with the company. ** was no different from all the others and loves his job with MJ. I always end up in the basement for a bit with the tech to inspect the whole house filter and make a decision on replacement. ** was closing up the unit, and then I observed him taking the condensation pump from the furnace and I asked why? He explained it is routine and he was going to inspect it and clean it. I explained that in all my years with MJ, to my knowledge it had never been taken apart and cleaned...and when he finally got it loose, one look inside revealed I was correct. The entire unit was filled with crud and was in bad need of cleaning. I am surprised it never failed....but give credit to the quality parts MJ uses. ** took it outside and used some of the same chemicals he cleaned my AC with and had it looking like new. While he was placing the unit I decided to contact my friend who actually was an installer for MJ, but is now a district supervisor. I sent him a photo of the unit before it was cleaned in hopes he would use it to explain to others the importance of cleaning this unit. Even more important, I wanted him to know how impressed I was with ** and his methodical approach to his job....leaving no stone unturned. [redacted] simply text back and ask if ** was still there, which he was. The next thing I see is ** coming around the corner with a brand new pump. [redacted] had informed him that this pump should be replaced since required maintenance had not been completed on this unit in the past.....and it was to be replaced at company expense....again...the MJ way!
This is alone is enough for me to write this most positive review. After working in the attic, ** asks to speak to me and shows me a photo of bubbles from a gas pipe. This pipe had been installed before MJ and had developed a slow leak. He was not looking for it, but his nose found it. Though he felt he might be able to make the repair on his own, he really wanted to bring in an MJ expert in duct work and gas lines ( they have experts in everything). I was surprised to find ** back this morning with a smile on his face along with [redacted] D. who ** says is one of the best man in the company for this kind of work. After over an hour they determined other issues with the pipe line that caused the leak to begin with....and the repair is still in progress as I write this....but when ** and [redacted] leave....I will know the repair is done the MJ way...which is the right way.
Bottom line. Yes, I paid more initially for Morris Jenkins to put in my two dual fuel units in my home. In the long run, I believe I have saved money with this company because my out of pocket expenses have been minimal. I have invested in their maintenance contract and my units are still working like new. Truthfully, I believe this time they saved me from a potentially life threatening....and certainly home threatening event as they complete repairs on gas pipes my previous HVAC company had installed improperly. In my opinion, Morris Jenkins is simply the best because of the investment they make in their men and women to make them the best. Thank you to **, [redacted], and [redacted]....and thank you to Mr. [redacted] for your insistence on top quality customer service.
I recently had a gas hot water heater installed with a circulating pump. After the work was done. the shift supervisor came after the installers left to do a final review. He found some adjustments that needed to take place in order to be in compliance with all the codes: Distance between the stack and adjacent wall board, and the correct length for a safety pipe interface.
In addition, I had mentioned how the electric circuit seemed faulty at times prior to the work done. He took the time to confirm that the Morris Jenkins work was done correctly, which I had not doubt about. And then proceed to check other outlets to issues. He narrowed down the problem to elsewhere, which I noted. The extra effort to address my need is very appreciated. I had that work done by an electrician soon afterwards.
I am very pleased with the customer service I received and my confidence level is very high that all the work was done properly.
The service technician, xxxxx was very courteous,professional and personable. He did the job in a timely manner and made sure everything was up to standards and in good working order. He cleaned up and made sure everything was put back the way he found it. All my experiences with Morris-Jenkins have been awesome! Thanks for a job well done...again!
xxxxx just completed our spring AC system check up. He was very professional and a pleasure to do business with. We will continue to sue Morris-Jenkins as long as we have service as good as this.
xxxxx is amazing he does a great job for me every time he does my routine maintenance wish he could come every time and also is very friendly mooris Jenkins is a great service and please hold on to xxxxx he is awesome Thanks xxxxx
xxxxx was the service tech. Very professional and on time service.
Showed everything he did and made sure I understood everything. Seemed to really enjoy his work. Very friendly and courteous service.
I was very please with the service I received from the company. They were prompt to help me resolve my AC problem. Both service technicians, xxxxx and xxxxx, were very knowledgeable and explaining what was going to happen. They were courteous and professional too. It was a great experience.
Excellent service.
xxxxx with Morris-Jenkins came out to check our air conditioning system before the weather starts to get warmer. He was very courteous and knowledgable. He did a great job of explaining the condition of our system. Our system has been working fine and everything Morris-Jenkins has done so far has been very professional. I will continue to use this company and reccomend it to others.
Always professional and give great service!
[redacted] from Morris Jenkins serviced my both A/C units. He was very personable and did a good job. Very respectful young man.
Very professional, courteous and thorough
xxxxx. just completed a routine service on my AC system, a system I've had some problems with in the past. His professional demeanor and rationale solution oriented approach influenced me to proactively fix the nagging AC issues I had today rather than continue to throw away money.
He fixed a deteriorating capacitor and cleaned the system. He then explained an ongoing challenge I had with an evaporator coil, one I had recently refilled with refrigerant, and motivated me to address the problem immediately.
I contacted Morris Jenkins and received a discount on the repair and credit for the refrigerant already used bringing my overall repair cost down to a reasonable level.
A great visit and a positive experience that fixed my system and more importantly gave me piece of mind as we move into the hot summer months. Thanks xxxxx!
Called Morris Jenkins about an air conditioning problem. They suggested they could have some one come out that evening at no extra charge. xxxxx called ahead to let us know when he would be coming. He was very personable, polite and knowledgeable. After assessing the problem, he gave us a couple of options and his opinions,. We were very happy he was honest with our situation. We arranged to a sales person to come and talk to us the next day (on a weekend) and expect to do business with MJ. They are quick, professional and honest. xxxxx is s special positive for them as he is so approachable and you want to trust him.
Julian was prompt and professional in every way. He's courteous and easy to talk to, while thoroughly explaining everything and answering all of my questions. It was a pleasure meeting him and having him service my air conditioning.
I recently received a maintenance call from Ty B[redacted] at Morris Jenkins. Mr. B[redacted] was punctual, professional and very knowledgeable. He showed and explained the problem I had with my AC unit, and presented the options I had for repair.
I would highly recommend this service technician and the work done by Morris Jenkins.
xxxxx was friendly, knowledgeable, courteous and explained very well what the problem was and offered solutions.
Morris Jenkins scheduled our appointment within our call for help. Next morning at 8, Tony S[redacted] was at the door ready to go. He explained the work to be done, described the water heater and what improvements would be made to bring everything up to code. The installation was completed quickly, any mess totally cleaned up before lunch. Hot Water restored! The quoted price was the final price no up selling or surprise add ons. After the work work was completed a supervisor came to inspect that work was done correctly. The employees were very professional and polite. I highly recommend them
Morris Jenkins technician was thorough, friendly, and provided clear explanation
[redacted] did a very thorough job of checking and cleaning my air conditioning system.
[redacted] A. represent the best of what Morris Jenkins stands for. I have been doing business with Morris Jenkins since 2007 and have been impressed and well satisfied with sales representative [redacted], installers, customer service reps over the phone, and service techs who inspect, clean, and service my equipment to keep it running like new. Every review I have written has been stellar for Morris Jenkins and their team. But I am writing this review because these two gentlemen have perfected the quality, customer service, and and care that Mr. [redacted] requires in his business model.
Yesterday ** arrived promptly and began standard maintenance on all of my equipment. He was extremely polite, knowledgeable and as always a huge advocate of his company. I always take time to talk to every tech and I always want to know how long they have worked for MJ and their future plans with the company. ** was no different from all the others and loves his job with MJ. I always end up in the basement for a bit with the tech to inspect the whole house filter and make a decision on replacement. ** was closing up the unit, and then I observed him taking the condensation pump from the furnace and I asked why? He explained it is routine and he was going to inspect it and clean it. I explained that in all my years with MJ, to my knowledge it had never been taken apart and cleaned...and when he finally got it loose, one look inside revealed I was correct. The entire unit was filled with crud and was in bad need of cleaning. I am surprised it never failed....but give credit to the quality parts MJ uses. ** took it outside and used some of the same chemicals he cleaned my AC with and had it looking like new. While he was placing the unit I decided to contact my friend who actually was an installer for MJ, but is now a district supervisor. I sent him a photo of the unit before it was cleaned in hopes he would use it to explain to others the importance of cleaning this unit. Even more important, I wanted him to know how impressed I was with ** and his methodical approach to his job....leaving no stone unturned. [redacted] simply text back and ask if ** was still there, which he was. The next thing I see is ** coming around the corner with a brand new pump. [redacted] had informed him that this pump should be replaced since required maintenance had not been completed on this unit in the past.....and it was to be replaced at company expense....again...the MJ way!
This is alone is enough for me to write this most positive review. After working in the attic, ** asks to speak to me and shows me a photo of bubbles from a gas pipe. This pipe had been installed before MJ and had developed a slow leak. He was not looking for it, but his nose found it. Though he felt he might be able to make the repair on his own, he really wanted to bring in an MJ expert in duct work and gas lines ( they have experts in everything). I was surprised to find ** back this morning with a smile on his face along with [redacted] D. who ** says is one of the best man in the company for this kind of work. After over an hour they determined other issues with the pipe line that caused the leak to begin with....and the repair is still in progress as I write this....but when ** and [redacted] leave....I will know the repair is done the MJ way...which is the right way.
Bottom line. Yes, I paid more initially for Morris Jenkins to put in my two dual fuel units in my home. In the long run, I believe I have saved money with this company because my out of pocket expenses have been minimal. I have invested in their maintenance contract and my units are still working like new. Truthfully, I believe this time they saved me from a potentially life threatening....and certainly home threatening event as they complete repairs on gas pipes my previous HVAC company had installed improperly. In my opinion, Morris Jenkins is simply the best because of the investment they make in their men and women to make them the best. Thank you to **, [redacted], and [redacted]....and thank you to Mr. [redacted] for your insistence on top quality customer service.
My best,
[redacted]
I recently had a gas hot water heater installed with a circulating pump. After the work was done. the shift supervisor came after the installers left to do a final review. He found some adjustments that needed to take place in order to be in compliance with all the codes: Distance between the stack and adjacent wall board, and the correct length for a safety pipe interface.
In addition, I had mentioned how the electric circuit seemed faulty at times prior to the work done. He took the time to confirm that the Morris Jenkins work was done correctly, which I had not doubt about. And then proceed to check other outlets to issues. He narrowed down the problem to elsewhere, which I noted. The extra effort to address my need is very appreciated. I had that work done by an electrician soon afterwards.
I am very pleased with the customer service I received and my confidence level is very high that all the work was done properly.