xxxxx was on time, kind and went to work doing a good job for me. This is why I use Morris Jenkins for my home. Great work xxxxx, come back next time for the air-conditioning.
xxxxx
Tyler from Morris-Jenkins was extremely professional and courteous. We are new to our home and were very impressed with how thorough he was and truly appreciate the time he spent going through everything with us.
Technician xxxxx was able to come out on very short notice to troubleshoot and address our problem with our A/C. He was very courteous and explained everything he found as well as discussing options. I give an A+++ here!
I called that morning because my AC had stopped working. A technician came out in three hours and was no polite! He made sure that I understood each step and how it related to my situation. I am so thankful I called Morris Jenkins!
Called morris-jenkins as a "second opinion" after a service call with another company. Technician xxxxx arrived five minutes early and began going over a/c unit. He determined the fan motor was bad by physically checking the motor rather a visual inspection. He continued with the service call and found no other problems at this time. he also cleaned the coils on the unit which was not done by the other company. He explained what he was doing and why on every step, and was efficient and friendly throughout. I would recommend Morris-Jenkins and especially xxxxx for your a/c service. 6/20/15
We were having a problem with the air conditioner in our upstairs.We called Morris Jenkins after hours and they were able to get someone out to us the first thing the next morning. Our service rep was very pleasant and efficient. He found the problem and was able to fix it and replaced the part and it was all under warranty.
Service Technician Jarrett F[redacted] arrived in the scheduled time frame. He presented himself in a thoroughly positive, professional, and personable manner.
He sought information from me about the HVAC failure, did an overview of the installed system, and proceeded to the physical evaluation of the failure. He explained what he was doing (and why) and quickly determined the fault ( a broken refrigerant line). He explained the option to repair and the cost thereof, and, considering the age of the installed unit, explained replacement options. I opted to go with the replacement of the system. He at once arranged for a residential specialist to respond to the scene (which occurred shortly thereafter).
Jarrett is an outstanding representative of Morris-Jenkins.
On 17 September Morris-Jenkins service technician Jarrett had responded to repair my malfunctioning heat pump. In the process he discovered a fault that in his opinion would not be long-term effective given the cost of the repair and the age of the unit.
After discussing the situation with me, he put in a call for a residential specialist to respond. Shortly John R arrived. He studied the existing heat pump installation interior and exterior, advised me as to the various systems available to replace it, and together we decided on what my best option was. He then made the appropriate arrangements for the installation of a new system. Throughout the process he was professional and personable, and patient in answering the questions I had.
We have been pleased with the friendly, professional manner that all the techs we have met have shown. From the install guys to the maintenance guys to our latest tech, xxxxx who corrected a minor glitch for us. We would definitely recommend these folks to our friends.
Morris Jenkins has been a great provider of Air Conditioning and Heating services from my home...from installation to regularly scheduled maintenance to repairs, I have always been very satisfied with this organization and the technicians and scheduling coordinators with whom I interact. If I have a question, I can talk with the technician or even his supervisor in order to ensure my questions or concerns are fairly and promptly addressed. I do my research when it comes to these kinds of services (price, service, reliability, technical know-how), and Morris Jenkins has the experience and customer service skills to ensure an excellent customer experience.
xxxxx was helpful, knowledgeable communicative and friendly. We will request him by name for our regular visits.
A wonderful redemption as our previous visit was so bad we considered leaving Morris Jenkins.
xxxxx was the technician who came out to our home. He was very professional,on time,and went betond the call of duty in servicing our gaspac. We will certainly be staying as a Morris-Jenkins customer hopefully for a long time.
xxxxx was on time, kind and went to work doing a good job for me. This is why I use Morris Jenkins for my home. Great work xxxxx, come back next time for the air-conditioning.
xxxxx
Tyler from Morris-Jenkins was extremely professional and courteous. We are new to our home and were very impressed with how thorough he was and truly appreciate the time he spent going through everything with us.
Technician xxxxx was able to come out on very short notice to troubleshoot and address our problem with our A/C. He was very courteous and explained everything he found as well as discussing options. I give an A+++ here!
awesome Technician from Morris Jenkins this am very professional and informative techs like [redacted] remind me why I use Morris Jenkins
I called that morning because my AC had stopped working. A technician came out in three hours and was no polite! He made sure that I understood each step and how it related to my situation. I am so thankful I called Morris Jenkins!
Called morris-jenkins as a "second opinion" after a service call with another company. Technician xxxxx arrived five minutes early and began going over a/c unit. He determined the fan motor was bad by physically checking the motor rather a visual inspection. He continued with the service call and found no other problems at this time. he also cleaned the coils on the unit which was not done by the other company. He explained what he was doing and why on every step, and was efficient and friendly throughout. I would recommend Morris-Jenkins and especially xxxxx for your a/c service. 6/20/15
Very professional, respectful, and thorough.
We were having a problem with the air conditioner in our upstairs.We called Morris Jenkins after hours and they were able to get someone out to us the first thing the next morning. Our service rep was very pleasant and efficient. He found the problem and was able to fix it and replaced the part and it was all under warranty.
Service Technician Jarrett F[redacted] arrived in the scheduled time frame. He presented himself in a thoroughly positive, professional, and personable manner.
He sought information from me about the HVAC failure, did an overview of the installed system, and proceeded to the physical evaluation of the failure. He explained what he was doing (and why) and quickly determined the fault ( a broken refrigerant line). He explained the option to repair and the cost thereof, and, considering the age of the installed unit, explained replacement options. I opted to go with the replacement of the system. He at once arranged for a residential specialist to respond to the scene (which occurred shortly thereafter).
Jarrett is an outstanding representative of Morris-Jenkins.
On 17 September Morris-Jenkins service technician Jarrett had responded to repair my malfunctioning heat pump. In the process he discovered a fault that in his opinion would not be long-term effective given the cost of the repair and the age of the unit.
After discussing the situation with me, he put in a call for a residential specialist to respond. Shortly John R arrived. He studied the existing heat pump installation interior and exterior, advised me as to the various systems available to replace it, and together we decided on what my best option was. He then made the appropriate arrangements for the installation of a new system. Throughout the process he was professional and personable, and patient in answering the questions I had.
We have been pleased with the friendly, professional manner that all the techs we have met have shown. From the install guys to the maintenance guys to our latest tech, xxxxx who corrected a minor glitch for us. We would definitely recommend these folks to our friends.
xxxxx was very efficient, prompt, knowledgeable, and pleasant. We enjoyed having him here and would request him in the future.
[redacted] sof Morris Jenkinserviced my AC today. He did an excellent job and I am most pleased with the experience.
Morris Jenkins has been a great provider of Air Conditioning and Heating services from my home...from installation to regularly scheduled maintenance to repairs, I have always been very satisfied with this organization and the technicians and scheduling coordinators with whom I interact. If I have a question, I can talk with the technician or even his supervisor in order to ensure my questions or concerns are fairly and promptly addressed. I do my research when it comes to these kinds of services (price, service, reliability, technical know-how), and Morris Jenkins has the experience and customer service skills to ensure an excellent customer experience.
xxxxx was helpful, knowledgeable communicative and friendly. We will request him by name for our regular visits.
A wonderful redemption as our previous visit was so bad we considered leaving Morris Jenkins.
Very nice tech, respectable, explained everything so I understood. Had very enjoyable visit. ð ð ð ð½ð½ð½ð½ð°
xxxxx was the technician who came out to our home. He was very professional,on time,and went betond the call of duty in servicing our gaspac. We will certainly be staying as a Morris-Jenkins customer hopefully for a long time.
Excellent service from [redacted] Definitely will use again.
Morris-Jenkins came out to perform our spring maintenance. They were prompt, professional and respected the house.
Anything that was found was explained in detail along with options for dealing with it.
[redacted] did an excellent job in very bad weather